Transcript
Molly Dwyer (00:00) hey, Christy. Hey.
Kristi Toby (00:01) Doll. How are you?
Molly Dwyer (00:05) Crazy morning over here.
Kristi Toby (00:06) Is it, are we having meetings?
Molly Dwyer (00:10) What have.
Kristi Toby (00:11) you had a lot of meetings?
Molly Dwyer (00:13) Kind of no internal meetings, but the dogs are just driving me nuts.
Kristi Toby (00:17) Oh, is there like a dog daycare near you that you’ve tried or you just don’t want to take them there? I.
Molly Dwyer (00:23) Need to move. My office is what I need to do. Like, I think I need to just like go into, we’re redoing the rooms upstairs. And so once those are redone, I’m going to move up there and be able to shut the door. Yeah, that’s.
Kristi Toby (00:37) going crazy while mommy’s on calls.
Molly Dwyer (00:40) Yep. Mark is here. So I’m going to let him in.
Molly Dwyer (00:52) Hey, mark. Good morning.
Mark Neese (01:01) Sorry, I couldn’t find the unmute. Button.
Molly Dwyer (01:04) All good. How are you?
Mark Neese (01:06) Great. How are you? I’m.
Molly Dwyer (01:08) doing well. Thank you. I invited my peer, Christy to join. No changes to your account team, but Christy’s new to the medallion team. So just listening in on calls as she’s ramping.
Mark Neese (01:21) Okay. How’s it going? Christy? Nice to meet you.
Kristi Toby (01:23) Hey, nice to meet you too.
Molly Dwyer (01:26) Mark. How are things going on your end? I know you’ve been really dedicated to all the implementation calls and this is kind of at this point during implementation, we take a step back and think through how our touchpoints are going to look once you graduate implementation going, but just curious on your end how things are going. And, yeah, would love to hear from you.
Mark Neese (01:53) Probably as well as expected or as you can hope for, right? Probably a little bit of, and I think we did maybe last week or the week before. I can’t remember kind of reset some expectations from some people on our side that are really like, oh, we’ll do this, do that kind of changing mindsets of how workflows can operate. But I think overall, I mean, we got a couple of things to work through right there’s. Some… just from the way we processed enrollments. A… lot of the providers were kind of loaded with payers that are just non par, right? We just haven’t gotten around to doing those enrollments yet. But medallion is ready to go ahead and request them. So we got to work through that piece of it. There are some additional things that I’m curious about. I think I emailed you about the facility thing.
Molly Dwyer (02:48) Yeah, we can talk through that today. Yeah.
Mark Neese (02:51) There’s some items that, hey, you know, these are also pain points but what can we do from either a server standpoint with medallion or how can we better manage it? I will say kind of, you know… I kind of want to rethink and this has kind of been my goal all along. Just rethink the whole thing, right? So some people don’t do that very well, right? They’re like, oh, this is how we do it. So how are we going to do it? How is medallion going to do exactly that for us versus just saying, well, hold on what are we actually needing to achieve? And how can we achieve that through the partnership or just through our workflows in general? So, yeah, so yeah, that’s kind of where I’m at, I know that there’s still a couple of items left there’s. That one thing left to get all those people enrolled or requests made. But also seeing there’s at least one or two things I know that I can’t think of the other one, but I know that, hey, this could be an area for improvement. So I want to see what the options are. Yeah.
Molly Dwyer (03:58) No, that’s really helpful context. And I think like going back to why you originally came on board with medallion and please correct me if I’m getting this wrong, but it’s really looking at like, how can we automate the like executions that we need today? So looking at payer, enrollment and licensing and there may be additional areas that you’re looking to automate and just like improve efficiencies. Is that right? Or would you add anything there?
Mark Neese (04:27) Yeah, automate efficiencies scalability is a big one, right? So, if we’re bringing on, you know, if we bring on like 50 providers at a certain point in time, the first thing I’m going to hear is, my God, we need to hire an accreditation specialist and things like that.
Molly Dwyer (04:43) Yeah, it.
Mark Neese (04:44) Was just kind of overall, it was a, I don’t want to say archaic. It kind of is the wrong term but it was definitely like an old school mentality of how we handle things, right? Let’s do this. Okay. Now, let’s do this. Okay? Now, let’s do this and it’s all paper pushing and phone calling, following up kind of the excel sheet tracking. We want more. We want more insights. We wanted it to be an easier smoother process than what it was. So, those are the main drivers and we want something to be able to scale, hey, if we need a high, if we need, you know, to bring on 50 providers this month or 100 providers this month, we want them to be able to do that without hearing. Oh, we need to hire somebody. And then once we hire it’s like, okay, cool. Now, we don’t really need them anymore. But here they are, right?
Molly Dwyer (05:28) Completely completely. No, that’s super helpful. And I will say like this kind of like in a smaller group but especially just seeing so many implementations across different customers. There’s always going to be a change management phase where like we are working through, you’ve done things a certain way for a period of time. And now, you know, we have a new way of doing it and it’s going to require changes in workflows. And I think the one thing I will add here is that just because implementation is done, like our team will continue working with your team to make sure like we’re reviewing workflows there, you know, filling any knowledge gaps on how things are done with the medallion system and where there may need to be modifications on the work that they are doing to update those workflows. So it will definitely be a collaboration, you know, past implementation to make sure things are running smoothly.
Mark Neese (06:24) Oh, for sure. Yeah, that makes sense.
Molly Dwyer (06:28) Super helpful. I did prepare an agenda. And so typically, what I like to cover with, you know, my executive contacts at these touch points is really just talking through strategic updates from the organization level, things like as you were talking through growth planning, et cetera, different product areas. So, if, like you mentioned the facilities enrollment piece and so definitely want to kind of understand a little bit more about what you’re doing today and then talk through, you know, potentially how we might be able to support you. I did also prepare. So how we basically keep track of progress and execution updates between the different services you’re using, whether it’s pay or enrollment or licensing, et cetera, month over month, we keep track of the progress and just really are able to identify in a very clear way like where we are seeing room for improvement on medallion side or on the deer oaks side, where we are seeing a lot of success and just having that clear visibility to that. And then I did prepare the consumption template. So, I know that you had asked us to turn that off in the medallion platform. So it’s not visible for you and the team, but we can review this that on the monthly basis for you. So, you have clear line of sight of how you’re tracking towards the overall agreement. And then of course, open discussion and planning. Does that sound good with you?
Mark Neese (07:54) Yes, that’s fine. Awesome.
Molly Dwyer (07:56) So, kind of looking at, 20 26, and especially as we’re kind of phasing out of implementations, but curious if there are any major implement or major priorities outside of this implementation that you’re focused on, or anything that you think would be, you know, meaningful for us to understand.
Mark Neese (08:14) So we are, and this is, this is kind of, you know, internal confidential. I’d say, we are changing our ehr system, okay, our billing system. So billing, we’re going to go live for 15, and that’s going to be a pretty big shake up, right?
Molly Dwyer (08:36) Yeah.
Mark Neese (08:37) And then ehr following sometime around beginning of Q2 or into, or well, no, at the end of Q2, and in the beginning of Q3, somewhere around in there. So, you know, by, I’d say by October, definitely by November, complete transition over to a new ehr, platform.
Molly Dwyer (08:59) That’s a major transition or major changes. Yeah.
Mark Neese (09:03) It’s a big one.
Molly Dwyer (09:05) So.
Mark Neese (09:06) You know, kind of happy to. So, if I seem like, oh, we really need to button this one up, it’s because I don’t I only have so many, you know, I only have so much attention in a day.
Molly Dwyer (09:16) So.
Mark Neese (09:17) So, yeah, that’s a big one. And so, you know, with that is coming a lot of different other changes. And either, we’re calling it, Phil and I, Phil’s, our CEO, Phil and I, we’re kind of a modern modernizing dros, if you will. I mean, in kind of to give you an idea of what I mean by that. I think as late as 2016, maybe 2014, 2016 time frame. We were still doing paper notes.
Molly Dwyer (09:54) So.
Mark Neese (09:55) Like technology wise, we’re pretty far behind the eight ball, right? So, so we’re trying to change that, right? And a big step of that, is with our ehr, change, but then a lot of other dominoes are going to come into play with that, whether it’s being moving, you know, once that is done, that’s an on Prem kind of a process or solution right now with our current ehr and our current, billing system,
Molly Dwyer (10:25) But I,
Mark Neese (10:26) would that’s all going to be cloud based? So then it’s okay. Well, let’s go ahead and push everything else up there, right? And, and remove our need for servers, and hardware, of, such and co, locations and things of that nature. So a big tech push this year, starting with ehr… got it.
Molly Dwyer (10:45) I mean, that’s a huge transformation that you’re kind of sharing about, so major, like that’s, extremely exciting, I think where we may able to provide additional value and I’m not sure if this was discussed, at any point during, the pre sale conversations, but just around automation and API. So if there is, you know, appetite to have those systems, connected and talking to each other, we can definitely, you know, loop in our tech teams to help explore that.
Mark Neese (11:17) Yeah, we can, I mean, I don’t know if it, I don’t know if it’ll make sense or not, right?
Molly Dwyer (11:22) Yeah, ultimately.
Mark Neese (11:23) We can get the right people to get the right notification about enrollment or get even just give them the access to get for enrollment information. Yeah, if they’re looking for billings like, hey, is this person even enrolled in this billing plan or do they need proof of enrollment or whatever it might be? Now, if it makes sense, and it adds value, then sure. Absolutely. And originally, Jacob and I had discussed, you know, apis with our payroll system and so on and so forth. But I think where I landed is, it didn’t really make it, didn’t really add a lot of value, right? There was a lot of cost to it, but it didn’t really do much that changed our life on our end. So, it’s like, well, you know, I don’t know why we would go ahead and do that, but I’m definitely open to, you know, if something comes along where it’s like, yeah, that makes sense. Then absolutely, I don’t see why we wouldn’t.
Molly Dwyer (12:16) yeah, the juice is worth the squeeze then. Yeah, it makes sense. That is really helpful. And I think it will be helpful for, if that, if you don’t want me to share with our team, but for my internal knowledge of just the other major priorities and implementations that you’ll be completing and embarking on this year, helpful to understand, from a priority perspective. Is there anything else that you would add there?
Mark Neese (12:41) I mean, no, not really. That, that’s a big one,
Molly Dwyer (12:47) Transformation.
Mark Neese (12:51) We’re we’re going to trans, there’s gonna be a lot of transformation just within the administrative staff. And it’s widely known now, I don’t think we’ve told medallion, but also let’s just keep this on the call. Terry had turned in her, resignation, a couple of weeks ago, so we’re getting, I’ve, already hired a new director, of revenue cycle, to start here in about a month. So, that would be a transition as well, that especially for point of contact, right? But, but, that, that’s really the only other thing, yeah.
Molly Dwyer (13:27) When you are ready to communicate that to the broader medallion team, like I’ll look to you, to share that update. But, of course, like we are, you know, want to get that person up and running as quickly as possible. So, can provide additional training and make sure that they’re enabled on the workflows and the platform.
Mark Neese (13:47) Right. And there’ll be a week of overlap between the two and, we’ll still have the enrollment specialist. So, the person that’s in the weeds and the nitty gritty of it will still be around. So, but I mean, there might be some, you know, need or some appetite for, you know, hey, we’ll do some additional training, with the new Guy.
Molly Dwyer (14:07) Yeah, of course.
Mark Neese (14:09) It almost.
Molly Dwyer (14:10) Might be, not to, you know, I know Terry’s done a lot of work to get us where we are with, from an implementation standpoint, but I think having someone fresh come in that wasn’t doing the previous workflows might actually work in your benefit, with all of this transformation and change management.
Mark Neese (14:26) Yeah, I… 1,000 percent agree with that. So, it’s even probably a, and him and I will have this discussion when he gets on board. I gotta kind of be patient which I’m not great at sometimes.
Mark Neese (14:38) You know, hey, yeah, this was implemented with, you know, a lot of history. I don’t care about that history. So do what’s right? You know, do what makes the most sense? And if that means we’re going to change a couple of things in how we workflow, like, one thing that drives me nuts is like, we gave everyone admin access, just, it’s like, well, surely there’s something different anyways, but it gives you a little heartburn that we have a wide list of people that can give, put in requests and have the admin access. So, but anyways, yeah, definitely worth looking at everything one more time. Just kind of high level review. Okay. Now, we’re implementing now, we’re rolling, what pieces don’t necessarily make sense?
Molly Dwyer (15:20) Completely. Completely. Awesome. And just for my own knowledge, like in terms of like, your growth strategy, are you like typically see growth like organically, is it through M a, would love to hear just a little bit more how things work on your end?
Mark Neese (15:38) Yeah, we, we, we’ve made some acquisitions. Our most recent was in 20 24. Well, I guess that’s not true. Our most recent was, I mean, we had a very small, acquisition. It was just a basically a, a clinician that was in the, one of our areas that was retiring and had a nurse practitioner working under her, that had had a few buildings, right? So, that was a very small acquisition there. Our biggest one was in 20 24, not our biggest one total, but, our bigger one was in 20 24. And I think that was like 50 or 60 clinicians that came over with us, opened up two new states. It was four states overall, but, we don’t have a lot of that out on the horizon. It’s gonna be organic growth, a little bit of different programming if you will. So, right now, we don’t have a pdpm model, but we are, implementing that pdpm model, as well as, bhi, behavioral health integration. Yep. So, we don’t bill for that right now, which we can, we do the work. We’re doing it. We just don’t yeah, for whatever reason. So, we, and, to be fair, we don’t have a great platform to be able to help us do that. But that’s changing here soon. So, a lot of it is gonna be just organic boots on the ground making, you know, getting sales or not early sales, but getting contracts with facilities, but also growing some of our programming to make us more appealing. You know, within the snf community, or adding, you know, additional lines of services that we can build under, got it.
Molly Dwyer (17:24) Okay. That’s that’s really interesting. Christina, you’re very familiar with the PPM model. So, just spending the past five or so years, in the employer benefit space. What was I gonna ask? You? Are there any major like markets that you’re focused on for this year?
Mark Neese (17:44) Not really. I mean, we have the places we’re in. We have, you know, 25 or so states that we’re in. I know that there, potential for, the state of Washington. Okay? What else? Washington, South Carolina? I believe are the two, and I also heard rumblings of Maryland, but I don’t know how, I don’t know how close we are to Maryland, as far as any kind of work. But I think that if we, the next state we open, if we were to open, would more than likely be Washington state.
Molly Dwyer (18:22) Got it. Okay. Typically. So, when I’m having these conversations with my clients, and once you have like a firmer idea of new openings and, you know, what the initial provider counts are going to look like. It’s really helpful for us to just have visibility into that. So that, you know, Jacqueline, the engagement manager who’s going to be working with you?
Molly Dwyer (18:46) Can begin planning like, okay, this is all the data we need to get in the system. This is what we need to make sure our teams are prepared, for, in terms of like requests coming in. So, having this like that fluidity in conversation and planning is always like the, you know, ideal state that, we can strive for.
Mark Neese (19:03) Okay. That makes a lot of sense. So, once, I know a little bit more, once we have some more. Now, the problem is that things tend to move fast.
Molly Dwyer (19:14) Always right. Yeah.
Mark Neese (19:16) Like, you know, like, we had like a couple of years ago, we had New Jersey, right? So, oh, hey, this corporate chain that we would do work for, wants us to do something in New Jersey wants us to take their facilities in New Jersey. We, we weren’t set up to work in New Jersey. We didn’t have an entity. You have to have an entity that’s registered like it has to be opened in New Jersey. Like they have very specific corporate practice rules. Yeah.
Molly Dwyer (19:40) Yeah. So.
Mark Neese (19:41) But, the facility itself was just like, oh, you can’t do it by tomorrow. Okay? I guess we won’t sign a contract. We’ll find someone else. It’s like, well, shit guys like. So that might happen, right? But so, it’ll be a move fast, hey, hurry up and get Washington off the ground. And we need all these things really fast. But as soon as I possibly know, I can pass that along. Yeah.
Molly Dwyer (20:01) No, totally hear you. Like there’s so many things that go into to opening. And I know like sometimes, the new business or the business development team is moving faster than, the other, important teams that need to do the due diligence. So, but like when you have a good gut feeling of like, this is something that we know is going to happen like that’s a great knowledge for it to pass along.
Mark Neese (20:23) Okay. Sure. Makes sense.
Molly Dwyer (20:27) And then just additional product areas. So, you had sent over that question and apologies I wanted to, I figured we could just talk through it a little bit more, today, but just around the facility enrollments, can you share more about what’s what you’re doing today and what you’re looking or hoping medallion could do so.
Mark Neese (20:48) From what I understand, we have, so, we have like facilities that say, hey, fantastic that they’re enrolled in, whatever they’re enrolled in. We, we, it’s almost like facility credentialing or facility enrollment. We’re kind of, I guess I equate it to like hospital privileges. I guess, yep. Yep. And they say, hey, here’s, this form we want you to fill out and here’s, this information on the form that we want you to provide all of which is part of, you know, stuff that’s in within the platform itself. I believe, they’re just saying, hey, do this for us. And, now, the problem being that it’s it can be quite a few facilities and it’s not a small amount of information they’re asking for, right? You know, if it’s hey, we hired a new provider that’s in these buildings. Well then, okay, now, there’s like seven new buildings that you got to go fill out this form for individually, right? And so, it becomes kind of a little bit of a beast. So, I don’t know what the opportunity is there, and maybe I, if you feel like there might be something we can connect on someone that can give you more information than I can. And this is really just me regurgitating what I’ve heard and what I believe, I understand. Yeah, but it’s really just the facility saying, hey, we have a form and we want some information, give it to us and we don’t have a great way for handling that right now.
Molly Dwyer (22:13) Got it. Super helpful. I can definitely pass it along to our teams that work, on privileging as well as facility enrollment and get back to you with a better response. And if we want to, we can, of course, set up a conversation, but let me check with them first and get back to you on that piece. Okay, that works. Any other areas that you’re thinking about might be… able to better automate, or medallion might be able to solve for I.
Mark Neese (22:48) think, so, you guys don’t handle a directory or data verification request? Is that true?
Molly Dwyer (22:57) Directory data verification request? Did I hear that right?
Mark Neese (23:00) Right. So, I think we have put in a support ticket… for that, and the response was, currently, our team does not handle those things, right? Okay. I, if.
Molly Dwyer (23:18) that’s what our support team shared back then, I, they probably is correct, but I can get additional information and all right. And.
Mark Neese (23:26) That’s fine. No big deal. But the other thing, is kind of the percentage complete deal. So like, you know, we, there’s a lot of information that doesn’t really, it’s not really needed for enrollment or revalidation, from our end, that says, hey, you know, this is a required field. And so, there’s providers that might be, we have everything we need to enroll, but,
Mark Neese (23:58) they’re being pushed back or they’re just sitting in intake and not even being assigned to medallion for you guys to work the request because I guess on your end, you’re saying, oh, it’s not 100 percent, so we’re going to push that back. Yeah?
Molly Dwyer (24:10) No, I’m glad you brought that up and that is something I know like our product teams, are thinking about and to make it less rigid so that we are like, once we have enough information to begin working on something, we can begin working as quickly as possible. So, let me, get with them and kind of get a better response on timeline of when you might see some, you know, relief, in that area, and what those plans are, okay? Yeah, cause.
Mark Neese (24:42) That, that, that’ll help cause right now, it’s just like a bunch of outstanding requests and we know like some of those are not applicable, right? And so, it does a couple of things that muddies those waters as far as what is an outstanding request, right? Cause it’s everybody right now. It’s hard to, it’s hard to kind of Wade through, you know, what do I actually need to work? Or what is something that it’s just that, you know, it’s this that the medallion side is saying, hey, this isn’t 100 percent complete. So, I’m not going to do it, but, we kind of all know it’s fine. Go ahead and do it. Yeah, it’s difficult, on our end. So anything we can do to get that, I don’t know what? I don’t know what the solution is, but, you know, those items that we don’t necessarily need to have an enrollment for medicare medicaid, or mcos. I mean, yeah, it’s just if it’s not necessary. It’s not necessary, right?
Molly Dwyer (25:39) Totally hear you. I know like, I can get, a response from, our team on like what that roadmap looks like, to get some relief on that experience. And in the meantime, for like interim solution, if there are like priority enrollment requests that our team is not working like that’s a point where Jacqueline can escalate to our intake team, to begin working that, you know, we have enough information et cetera. So we’ll keep that communication line open and I will share it back with her like to make sure that that’s a conversation that’s taking place in the weekly meetings. Okay? So.
Mark Neese (26:15) You just want me to hey bring those up to Jacqueline? When, when you guys speak, on the weeklies and say, hey, we have X y and Z going on. Yes. Yeah, exactly. Okay.
Molly Dwyer (26:27) Awesome. I know we only have three minutes left but this has been really helpful for me to kind of get up to speed from a strategic level and just appreciate you sharing, so much. I think just in, real quickly to get you familiar with like how we’ll be, reporting out every month, in terms of enrollment progress. So we’ll capture like the number of enrollments requested previous month, how many were completed, the number of currently processing. We keep track of enrollments that are processing with a payer over 60 days. And this is really just a way for us to, be able to, intervene proactively with payers, making sure that we’re unblocking things either from the payer side or the medallion side or the client side, to move, soon to be aging lines forward. We’ll provide turnaround times for, your averages for your enrollments, and then if you’re looking for a deeper dive of turnaround times by payer, by state, et cetera. That is all on the platform. We could also talk through like bringing that forward on these monthly things so that you have, you know, clear visibility of how things, are running.
Molly Dwyer (27:37) Okay, very well. Same thing for licensing. I know there’s not a huge volume. So we can kind of think through if we want to keep this or not, just based off of the volume that, of requests. But we can also look at, you know, turnaround times and, execution updates for licensing and the last piece. Oh, go ahead. Oh, I was gonna say.
Mark Neese (27:57) So, we do have like it’s been kind of a weird thing. So, we have one person that we do this for, and we have a few things that are outstanding that were already in the work or midway in the works with the person that was doing those licensing for him. So, the whole idea was, okay, finish those up and then we can transfer, we definitely need to transfer all the information into medallion for at least visibility purposes. Yes. And then any new licenses come up or renewals or whatever it might be, then we’ll make those requests as need be. So, just fyi, on that. Okay?
Molly Dwyer (28:35) Yeah. And any licenses that take place outside of medallion, definitely like the provider or the, you know, admin will need to add them into the platform. Just so we have the most accurate data.
Mark Neese (28:51) Okay. Yeah, that makes sense. And what we’ll probably reach out with Jacqueline and say, hey, we have all this information. What’s the easiest way to get in there? Yeah, kind of a template or some sorts. Yeah.
Molly Dwyer (29:05) And then what you’re looking at here is like a consumption summary. So I’m correct in that you asked to turn off the usage consumption in the dashboard, right? Yeah.
Mark Neese (29:16) I want people seeing dollars.
Molly Dwyer (29:18) Okay. So, this is a way we can just share this with you on a monthly basis. And what I typically am sharing with my clients is just basically the first column here. Like what you’ve purchased across these different products, what you have consumed to date. And we can see like how you’re pacing against the agreement I included here like the dollars consumed so far. And then I also pulled the upcoming requests based off of like what we see in the system today. So 429 is the current provider count. This is assuming, you know, you have no additional hires, what the upcoming quantity is. And then of course, that large import that we’re doing for payer enrollments and some additional, payer enrollment, family requests, like provider revals, and demographic updates, as well as the licensing, renewals. So this provides you a full view of like what’s consumed, what’s upcoming? And then what I did here is I basically pulled like the contracted year one services dollar amount, what you’ve consumed to date, what we can see upcoming. And then what that consumption looks like after the upcoming requests have been, that have, through our intake process?
Mark Neese (30:35) Okay. That, yeah, that, okay. That makes sense. Then. So basically, year one, we have 137,000 left and what’s that like by the end of October or something like that. Yeah.
Molly Dwyer (30:43) So it goes through November six, yep?
Mark Neese (30:47) This should say.
Molly Dwyer (30:47) Year one. So apologies, this should say year one, but it goes through November and then the contract will reset to, I think it’s 272 for year two. For that balance. Yeah, that makes.
Mark Neese (31:00) sense. Okay. Yeah. So, okay, we’re tracking, we’re fine. Yes… the whole goal is.
Molly Dwyer (31:08) To have like no surprises on your end. So, we have these regular conversations, we talk through planning if we need to make any adjustments to contract. We, you have, you know, plenty of time to do so. But right now, you’re tracking and pacing. Well, and, we’ll just continue to report out on a monthly basis, all.
Mark Neese (31:25) Right. That makes sense. All.
Molly Dwyer (31:27) Right. Mark, anything else before we wrap up?
Mark Neese (31:31) No, I think, I’m good. Just, you know, whenever you have an answer on the facility thing that’s fine. And whatever movement we can get on some of those, required tasks that, we aren’t going to have being required that, that’d be helpful? Yeah.
Molly Dwyer (31:45) Absolutely. I’ll probably share with you. Most likely, we’ll get answers like today and tomorrow, but can share you a follow up on Friday. And then if anything else comes up, feel free to reach out, but I’ll just make this meeting invite recurring monthly. And, yeah, thank you. Appreciate the time, all right. Yeah.
Mark Neese (32:03) No problem. Y’all, have a good.
Molly Dwyer (32:05) One you too. Bye.