Transcript
Amy Walsh (00:00) hey, Rahul. How are you?
Rahul Gupta (00:03) Hey, Amy. How’s it going?
Amy Walsh (00:05) Pretty good. How are you?
Rahul Gupta (00:07) Good, good. Good. No complaints.
Amy Walsh (00:11) Awesome. Love to hear it. How’s life is good. I’m off on Friday, which is nice. I’m going to a wedding down in st augustine in Florida.
Rahul Gupta (00:26) Okay. Fun. It’s like.
Amy Walsh (00:27) my husband’s old roommate. So, yeah, should be fun. I’m excited to have a day off and get some sun in Florida.
Rahul Gupta (00:35) You’re east coast northeast?
Amy Walsh (00:37) Yeah, I’m in New York in New York City. So, yeah, nice. What about you?
Rahul Gupta (00:45) Denver? Oh,
Amy Walsh (00:47) no, I know where you are. I meant like what’s up?
Rahul Gupta (00:51) Not a whole lot, just hanging out, weather’s like really nice this week in Denver.
Amy Walsh (00:57) Good. That’s great.
Rahul Gupta (00:59) Yeah. Do some activities.
Amy Walsh (01:02) Nice. Awesome. Hi, castle. How are you? Good?
Castle Hazzard (01:05) Hi, Amy. Hey, Rahul, Carolyn is tracking down some data at the moment. So I told her we’ll send her any notes we have. So this is the crew today.
Amy Walsh (01:16) Okay, perfect. Sounds great. I don’t have too many updates for you. We’ll go through my deck, and then obviously, we’ll be open for Q a, and happy to talk through whatever is on your mind. So I just want to do a quick consumption review. We reviewed it like three weeks ago. So I don’t think you’ll be surprised by what I share. It’s pretty much the same of what we went through a few weeks ago. And then I do want to ask you all if you’d be interested in participating in a case study with medallion. So I’ll provide you with more information on that.
Amy Walsh (01:48) And then I’ll leave it open to Q. A… okay. Perfect. So update on consumption. We talked about this again like three weeks ago. Not much has changed. I think you may have gone up like one or two percent in the bottom, right? Up to 72 percent of your consumption contract spend again, you’re about a little over 75 percent of your contract. So tracking very well in terms of how much spend you have left with how much you currently spent. So everything looks good here. Just wanted to update you that it has gone up a little bit. But again, you have plenty of spend to go through the remainder of the year that I don’t have any concerns about how you are trending?
Castle Hazzard (02:28) And I think we talked about this last week, but just remind me because I think we’ve ended on this a bit. We have some skew flexibility between our product line. Yeah. Okay.
Amy Walsh (02:37) Exactly. So you’ll see here even like so payer enrollments, for example, you’re very over consumed but state licensing new, you’re super under consumed, but your full contract spend, you have plenty left even though you’re over some and under some others. Because, yeah, state licensing, those I think are like six to 50 each for your contract. So that’s obviously makes up way more dollars. So if you’re super under consumed in that skew, you have way more dollars to spend across your other skews that you have contracted, cool?
Castle Hazzard (03:10) Would it be possible to get that lens too of like dollar spend? Yeah, like contract spend? Okay. Yeah, absolutely. I think that would be like a helpful side metric for finance. Yeah.
Amy Walsh (03:21) Okay. Sure. I can add a column here of how much each line costs. And I have clients request that sometimes. So that’s no problem. It’s super easy. And I kind of have that in the next slide to show you upcoming requests, but I can consolidate, oh, yeah. You guys are paying 525 for new licenses. So less than I thought, this is your upcoming consumption. So I have the dollar amounts of what to expect for your upcoming consumption. This.
Castle Hazzard (03:44) Is perfect. I should have just put in. This is great.
Amy Walsh (03:46) Thank you. No, it’s okay. I can do it for your prior too. That’s no problem. Okay. I’ll just add a column. It’s totally fine. But yeah, this is your upcoming consumption and what to anticipate we usually quote like two to three weeks of when this will close. Some things take longer than others depending on what requests we’re working on. Obviously a new license might take longer than a pretty basic payer enrollment. So it’s really depending on the service line. With all that being said, I would say in the next two to three weeks, you’ll probably be at about 81 percent of your consumption with the spend that’s coming through with the usage. And again trending. Great. You have, I think like a little under 300 K left to spend in the year. So I think we have plenty of wiggle room. Any questions about this? Okay. Perfect. So wanted to bring up topic of case studies. So as you know, medallion’s growing as a business. We’re working on developing strong relationships with clients. And our sales team is obviously also looking to bring on more prospective clients. So we’ve been tasked as the aam team, account management team to think of groups that we’ve had good experiences with who’ve been clients for a while who may be interested in wanting to partner with us on a case study that would then be published on our website to give prospects more of an idea of the work that we’ve done with our client base. So this is a very basic slide I’ve started to put together and I did this with a different client and I partnered with them on thinking of different stats that would tell a strong story of the benefits and value that medallion has had on your org as a whole. And you guys have been clients for like over four years. So I think it’d be really impactful and interesting to be able to share some type of stats on where we’ve helped alleviate some administrative burden. So whether that’s we cut certain payroll in timeline by 50 percent or we sped up license enrollments for you by 20 percent.
Amy Walsh (05:40) Something along those lines would be like a helpful metric for us to be able to share to the public. But again, I just want to get your thoughts see if this is something you’d be interested in. No problem. If not. But I thought if you guys could be a good candidate. So I figured I’d bring it up today. Yeah.
Castle Hazzard (05:58) I appreciate you bringing this. I defer a bit to Rahul and Rahul, maybe you and I can sidebar. This has been brought up in the past and it just hasn’t we haven’t been at the best junction of our.
Amy Walsh (06:10) kind.
Castle Hazzard (06:10) Of like dynamic to be able to like speak 100 percent positively of the experience we’re having.
Castle Hazzard (06:16) But that said, I think we’ve had like a lot of growth and like good things. So, yeah, I think Rahul and I should like kind of sidebar and then, yeah, come back.
Amy Walsh (06:28) Cool. Yeah, sounds great. Sweet. Perfect. Yeah, no pressure either way. I think that we’ve had a really, I know I’m so new to the account, but from what I’ve seen so far, it seems like we’re moving in a better direction with the new engagement manager and just kind of what we’re doing to help you with medicaid and medicare so, but yeah, definitely, if you feel like you talk internally like, yeah, still not feeling great, like, please tell me sooner rather than later if there are things we could be doing better on because I want to be ahead of that as well.
Castle Hazzard (06:56) So, for sure, I think it’s a good opportunity for Rahul and I to kind of like sit down and like see what’s going well. I think one thing to speak positively along is like kind of wrap exactly what you’re kind of alluding to like rapid changes and like getting the support we need when issues have arose. So, yeah, I think we just can outline what we can speak positively to and if that aligns with what y’all are needing, then cool. And if not, it’s a good opportunity for like some feedback all around.
Amy Walsh (07:24) Yeah, yeah, absolutely. That sounds great. I appreciate it. So I’ll send these mock slides to you to give you an idea of like what the template looks like. But again, I think overall just be a good opportunity to kind of sync and make sure we’re moving in the right direction throughout the rest of the year. But yeah, it’s this slide. And then there’s one other. So just fyi, I kind of just… the top part of this, the bottom part, I typed up the before medallion. I kind of I spoke with Jen. I was like, I think, I kind of understand what they’re doing pre medallion, but like if there’s anything here that doesn’t look right, please just let me know if there are different ways that we could be positioning the story and why I decided to go with medallion if you decide to want to move in this direction of being a case study prospect that’d be great. But yeah. So just wanted to let you know that this might not be 100 percent accurate. So, just wanted to be honest with you and open to feedback on that. Okay, perfect. And that’s everything I had quicker agenda today. I know we met pretty recently, but I did still want to, you know, give you all time especially as we’re getting to know each other more since I’m newer to the account.
Castle Hazzard (08:36) This is great. No, this was great. Yeah, I appreciate it. The breakdown. Yeah, I’d love the kind of like look back financials. Yes. Yeah.
Amy Walsh (08:44) And I’ll add the column with the dollars. So you have that.
Castle Hazzard (08:47) Sounds awesome. Thanks. Yeah.
Amy Walsh (08:50) Anything else on your mind? Anything outstanding that James needs eyes on quicker that I can flag to him?
Rahul Gupta (08:57) James has actually been really great so far. He’s really on top of the follow ups and being thorough. So things are going well.
Amy Walsh (09:08) Good. Yeah, I’ve been keeping track of the emails and I’m like, okay, it looks like things are getting responded to. They’re thorough and I know we had a good call early last week with a member of our medicaid team to help with some of those applications. So.
Castle Hazzard (09:24) Yeah, nothing from my end, okay?
Amy Walsh (09:27) Great. Well, it was great to see you both and I’ll send the stack out with the updates and yeah, feel free to meet internally and let me know if you’d be interested in the case study.
Castle Hazzard (09:38) Sounds good. Thanks, Amy all.
Amy Walsh (09:39) Right. Thanks. Both. Have a good afternoon, bye.