Transcript

Phone Caller #1 (00:00) hello? Thank you for calling trilogy health services. The best healthcare company in the midwest.

Kirsten Neville (00:02) Hello?

Phone Caller #1 (00:06) Please choose from the following options. So we can best direct your call. If you know, your party’s extension, you can dial it at any time for employment verification. Press one. If you are interested in learning more about the services trilogy can provide for you or your loved one. Press two to reach the accounting department, press three to reach the compliance hotline, press four to reach payroll and garnishment, press five to reach medical records, press six to reach employee services, press seven. If you would like to speak with our front desk, press eight to hear these options. Again. Press zero.

Phone Caller #1 (00:57) Trilogy health services. This is Erin. How can I help you?

Kirsten Neville (01:00) Hi, Erin. Good afternoon. I’m hoping you can help me with finding out some information. So we’d love to send a gift over to David davis, the CEO.

Kirsten Neville (01:12) and I’m just trying to make sure I have the best address for that.

Kirsten Neville (01:18) just because I don’t want it to end up in the wrong place or not get there.

Phone Caller #1 (01:21) Yeah, of course.

Kirsten Neville (01:23) If you wouldn’t mind sharing that with me, I’d really appreciate it.

Phone Caller #1 (01:27) Yeah, it is three zero three… north hurstbourne. Parkway.

Kirsten Neville (01:36) Sorry, can you spell hurstbourne?

Phone Caller #1 (01:40) HURSTB o URNE?

Kirsten Neville (01:49) Okay. Hurstbourne. Parkway.

Phone Caller #1 (01:54) Sweet 200.

Phone Caller #1 (01:59) And then it’s Louisville, Kentucky four zero two two two.

Kirsten Neville (02:00) Okay.

Phone Caller #1 (02:05) And that is for our home office.

Kirsten Neville (02:05) Four zero two two. Okay. Amazing. Thank you so much. And is there like, I guess, sweet 200, it’s not like a hard building to find or anything. It’s like pretty self explanatory for like a delivery driver?

Phone Caller #1 (02:23) Yes. Yeah, they should be able to find us.

Kirsten Neville (02:26) Thanks, Erin. I appreciate it. Will you be there tomorrow?

Phone Caller #1 (02:31) Yes. And, if I’m away from the front desk, there is a doorbell that whoever’s trying to deliver it can ring and I can speak to them from like my cell phone, so.

Kirsten Neville (02:45) Oh, that’s amazing. Okay. It’ll just be like a box of treats or cookies or something like that. So hopefully you can get one.

Phone Caller #1 (02:52) Okay. Yeah, I’ll make sure it gets to him as well.

Kirsten Neville (02:56) Okay. Thanks, Erin. Sorry to bother you. I appreciate your help.

Phone Caller #1 (02:58) Yeah, of course. No, you’re fine. Have a good day.