Transcript
Phone Caller #1 (00:00) oh, hello?
Delaney Crowe (00:03) Hi, Janine. Hi, I’m calling for Janine. Is this the correct line?
Phone Caller #1 (00:08) Yes, this is Janine.
Delaney Crowe (00:10) Oh, hi, Janine. Sorry, I couldn’t hear you very well. My sound is so low. Hi, my name is Dylan. I’m with medallion. I wanted to give you a ring because I’ve actually sent over an email.
Phone Caller #1 (00:15) Okay.
Delaney Crowe (00:22) But figured it was easier just to hop on a quick call. Does that kind of ring a bell?
Phone Caller #1 (00:27) No, I’m not sure medallion.
Delaney Crowe (00:30) Yeah, medallion. So we’re we do like all things provider network management. So that’s your onboarding credentialing and payer enrollment. Are you still?
Phone Caller #1 (00:41) Oh, okay. So, I’m not the best person for that. Do you have my email that I could probably connect you with the right person for that from someone from our revenue cycle?
Delaney Crowe (00:55) Yeah. Let me double check and make sure I have the correct email.
Delaney Crowe (01:03) I have your first name, dot, last name at urbanhealthplan. Org. Is that the best?
Phone Caller #1 (01:09) Yes, that’s correct. So, if you could shoot me a call right after, I could, probably, I’ll try to connect you to the right person.
Delaney Crowe (01:12) Okay.
Delaney Crowe (01:18) Okay. Yeah, yeah, yeah, I’m happy to reach out directly too. But if it makes more sense for you to forward along, I know that sometimes unknown emails can just get blocked too. So.
Phone Caller #1 (01:28) Yes, yes.
Delaney Crowe (01:32) Okay, perfect. I will send you over an email right now. Just bumping that up and, yeah, happy to get connected to whoever makes the most sense.
Phone Caller #1 (01:41) Okay, great. Have a good day.
Delaney Crowe (01:43) Okay. Thanks bye.