Transcript

Phone Caller #1 (00:00) thank you for calling cahaba medical care.

Phone Caller #1 (00:08) If this is a medical emergency, please hang up and dial, please listen as some of our menu options have changed. Press one. For pharmacy, press two. For dental offices, press three. For existing referrals and prior authorizations, press four. If you are an existing patient, press five. For all other calls… please note that this call is being recorded for quality assurance purposes.

Phone Caller #1 (01:04) Do you need dental care? Cahaba medical care offers dental services at two locations in centerville and Birmingham, for the centerville dental location, call two, zero five nine, two, six, four, six, nine seven. For the Birmingham dental location. Call two, zero five five, four, five, seven six nine six. Your position in queue is five. Thank you for your continued patience. All of our agents are currently assisting other callers. If you would like to receive a call back, please press one, or continue to hold for our next available agent.