Transcript
John Best (00:00) John, good morning. Good morning. How are you?
Nic Schisler (00:03) Can you hear me okay?
John Best (00:05) Yes. Can you hear me?
Nic Schisler (00:07) You’re loud and clear. Now that was on me, my volume should be turned up a bit more than that. Sorry about that. I’ll keep this as brief as I can for you. So I’ve had some conversations internally with gabby Norton, who leads our am team here. And I think we’re just trying to, it’s not that we can’t offer you the monitoring that you are getting today through provider trust. I think we’re just trying to figure out from looking at the invoice that you sent us, like what matches up with what we offer, right? And so these are the types of monitoring that we offer today as an organization. And so when I’m looking at, sorry, when I’m looking at what you sent me from an invoice standpoint from an employee monitoring standpoint, medallion only offers Sam and oig, so that’s fine. But when I’m looking at the type of monitoring that they are providing you from a provider standpoint, and I’m looking at, you know, license state licensing, Dea. Fine. We can do that, right? As you can see, what does state sanction monitoring mean in that invoice for you? Is, I think our big question like is that npdb is that, you know, medicaid exclusions et cetera, essentially, so that’s where we’re trying to piece it together to then say, okay, this is what we would need. This is how we can go about putting pricing together for you.
John Best (01:53) So, Nick, I think we have to wait because I honestly don’t know, I think we have to wait for Aaron to get back from vacation.
Nic Schisler (01:59) That’s fine. What I think you can help me with while we wait for Aaron though is I want to make sure we’re good.
Nic Schisler (02:06) My guess is when Aaron comes back, let’s maybe set up time for Monday to discuss this. If we can, the way we’re going about this, I think is we would offer you what we call employee monitoring as one SKU that covers Sam and oig. And then I think the next best way to go about this is we would either put you on ncqa compliant monitoring even though we’re not handling credentialing, like when I say credentialing like credentialing files, not payer enrollment, work for you because that would give you the monitoring that you’re having today. I just think if we offer you the comprehensive monitoring, there just might be excuse me things there that you don’t really need. Like if you don’t need death master, et cetera. Right? And I don’t want you to have something that you’re not going to do anything with. Essentially. I appreciate that. So that’s kind of where we’re falling. And if we need to confirm that with Aaron, that’s fine. But where I still think you can help me is when gabby and I were looking at this, I want to make sure that I don’t have to go back to you again about a volume standpoint.
Nic Schisler (03:09) And like we can just kind of plug and play after we talk with Aaron. So when we’re plugging in employee monitoring, when I’m looking at your previous invoice for employee monitoring, it’s like the total headcount there was like 1900. And I think from what you told me that included providers and employees. But the number is lower now or would be lower. So, I think we’re just trying to confirm like what the numbers would be from an employee headcount standpoint, if that makes sense. So I don’t know if my numbers here are correct. I can send this to you. You can look internally, you can send it back to me and say, hey listen like this is what our volumes would be. And then I think just that gives us a lot of clarity as to like, OK, when we put this into the pricing model, it’s much more clear that rather than guesstimating essentially.
John Best (04:01) Right. Is that fair? Yeah, that’s absolutely.
Nic Schisler (04:04) OK. So I wanted to keep this super brief this morning. I’m very, you know, time conscious. I will send this to you while we’re talking what works for you and Aaron to connect on Monday?
John Best (04:18) Let me take a look.
Nic Schisler (04:26) And is this something like if it works out from a pricing standpoint? Like is this something you all want to try and get in like immediately and set up like as we go through implementation?
John Best (04:39) Ideally, if we could do it all at once, I think that would be the most efficient unless there’s a reason, no, there’s none.
Nic Schisler (04:45) For us, I just wanted to ask that because I want to, we can move as quickly as you can. I mean, listen, this is how easy it is like… figure out pricing whatever it is. You sign the agreement. We literally go in the platform and enable it in like five seconds. And once you’re up and running, we start running the checks whether it’s from a monthly standpoint or whatever. Our cadence is. Essentially. All right. I have good flexibility on Monday, just so, you know?
John Best (05:10) All right. Why don’t because I have actually company event almost the whole day. Okay. What if we said, what if we tried for nine o clock?
Nic Schisler (05:21) Nine is fine with me. Okay. I can set it for 30 minutes just in case we need that time. I think with Aaron, we could probably keep the conversation to 15 minutes, but I will send a calendar invite out here shortly. I will send you this deck. So you have the numbers in front of you so you can all can review that too. If you have an update on numbers for me before Monday, just feel free to send them to me so I can connect with gabby. And then I would imagine between having those confirming what Aaron says on Monday, by the end of the day, Tuesday morning, at the latest, we would have Bryson in your hands essentially.
John Best (05:57) Okay. Sounds good. All.
Nic Schisler (05:58) Right. Thanks, John all.
John Best (06:00) Right. Have a good day.
Nic Schisler (06:01) Appreciate it. Talk to you soon.
John Best (06:02) Yep. Bye.