Transcript

Phone Caller #1 (00:00) thank you for calling springfield clinic. Telecommunications. All calls are recorded for quality and training purposes. If this is a medical emergency, please call. Your call is important to us. Please stay on the line and we will be with you shortly.

Phone Caller #1 (01:13) Thank you for calling springfield clinic. This is Chelsea.

Nneka-Shay Grant (01:16) Hey, good afternoon, Chelsea. This is Anika calling from medallion. I was hoping to, we’re, sending over a package for the new CEO, Rebecca bierenbaum, I just wanted to confirm that the 10 25 southeast street address is the correct address for your corporate office.

Phone Caller #1 (01:33) Who are you trying to send this to? I’m a switchboard operator?

Nneka-Shay Grant (01:38) Oh, okay. I’m trying to send it to Rebecca bierenbaum, she’s a new CEO?

Phone Caller #1 (01:51) How do you spell the last name?

Nneka-Shay Grant (01:54) Yeah, it’s spelled B, IRENB a U. M.

Phone Caller #1 (02:02) Okay. So, I am just going to go ahead and transfer you to the admin office.

Nneka-Shay Grant (02:07) Okay.

Phone Caller #1 (02:07) It doesn’t look like she has her own extension in here. Just a second.

Nneka-Shay Grant (02:11) Sure.

Phone Caller #1 (02:26) Your call is important to us. Please stay on the line and we will be with you shortly.

Phone Caller #1 (02:49) Administration. This is Angie.

Nneka-Shay Grant (02:52) Hey, good afternoon, Angie. This is Anika calling from medallion. We’re hoping to have a package delivered for Rebecca beer and Ron, the new CEO just wanted to confirm that the 10 25 south east street address is the correct address for your corporate office.

Phone Caller #1 (03:07) 10 25. What did you say?

Nneka-Shay Grant (03:10) Yeah, it’s 10 25 south east street.

Phone Caller #1 (03:13) South sixth street.

Nneka-Shay Grant (03:14) Okay. South sixth street. Okay? And it’s coming. A delivery driver would probably drop it at the front desk. Are they able to access that?

Phone Caller #1 (03:25) yeah. Yeah, they can access it.

Nneka-Shay Grant (03:27) Okay.

Phone Caller #1 (03:28) We’ll get it as long as it has her name on it, yep.

Nneka-Shay Grant (03:31) Okay. Perfect. Alrighty. It’ll be sent over. Thanks so much.

Phone Caller #1 (03:34) Alrighty. Thank you. Bye.