Transcript
Phone Caller #1 (00:00) thank you for calling Chesapeake regional healthcare. This call may be monitored or recorded for training and quality control purposes. If this is a medical emergency, please hang up and call. If you are trying to reach a patient and know their room number, please press one. If you are trying to reach a specific person or department and know your party’s extension, please press two. For all other reasons, stay on the line and your call will be answered by the operator.
Phone Caller #1 (00:36) If this is an emergency, hang… Chesapeake regional, this is Wendy. How may I help you?
Kirsten Neville (00:44) Hi, Wendy. Can I talk to the front desk, not the garden level, but the just regular patient front desk or I don’t know if it’s patient yet?
Phone Caller #1 (00:51) Hold one moment… and cancer treatment… patient information. This is Rhonda. What is the patient’s name please?
Kirsten Neville (01:02) Oh, I’m sorry, Rhonda, this is Kirsten, I was calling about the package. That is for the admin office. Am I in the right place?
Phone Caller #1 (01:08) It’s the food you’re talking about that food? Huh.
Kirsten Neville (01:12) Yeah, yeah. I just wanted to, if you wouldn’t mind. Like, can you attach just like a really quick note so that it’s not just a random bag? Like could you say for Steve mcdonald from Kirsten at medallion? And would that be, do you have time?
Phone Caller #1 (01:29) Steve?
Kirsten Neville (01:30) Could you be able to do that?
Phone Caller #1 (01:32) For Steve from?
Kirsten Neville (01:32) Sorry?
Phone Caller #1 (01:35) Kirsten at… medallion?
Kirsten Neville (01:40) Yeah, and I can give you my phone number as well.
Phone Caller #1 (01:43) Hold on.
Kirsten Neville (01:44) Just, yeah.
Phone Caller #1 (01:48) Okay. Is that the three three six number?
Kirsten Neville (01:52) My number is no, my number is four one two.
Phone Caller #1 (01:53) Okay.
Kirsten Neville (01:55) Sorry, four, one, two… five, nine, six… two four, eight, six.
Phone Caller #1 (02:06) Okay. Got it. Hey, bro. Okay. Got it.
Kirsten Neville (02:09) Thank you, Rhonda. I think someone’s coming down to get it, I think, but.
Phone Caller #1 (02:10) You’re welcome. Okay.
Kirsten Neville (02:15) Thank you. Appreciate it.
Phone Caller #1 (02:16) You’re welcome.
Kirsten Neville (02:17) Bye.