Transcript
Askinner (00:00) hi, good afternoon. How are you?
Amy Barfield (00:02) Good. Were you having trouble connecting?
Askinner (00:05) Audio, all the time it takes forever. I have to call insert all the information. Yeah. So,
Amy Barfield (00:12) sorry about that. It’s kind of hit and miss with these zoom calls. You know? Yeah, do you guys typically use teams?
Askinner (00:23) Yeah, teams for sure. Yeah. Okay.
Amy Barfield (00:26) If it continues to be a problem where you’re just aggravated, I do have the ability to use teams, so I can change that if I need to in the future. Yeah.
Askinner (00:37) Could we do that? Teams would be so much better because teams actually calls my phone. I don’t have to call in. So, when I join teams, it calls me and then all my audio is connected with zoom. I have to call in. Okay?
Amy Barfield (00:52) Yeah, I’ll make a note to do that. After this call. I will switch our calls to teams… calls to teams, perfect… trouble with audio.
Amy Barfield (01:10) Okay. I see you added a few items. I can look into this Josiah bancroft receiving emails despite being opted out. Is he receiving emails from medallion? Yes.
Askinner (01:29) Medallion emails? Like credentialing emails, any time a payer is approved, even when we uncheck… to send it to the provider, it still goes to him.
Amy Barfield (01:43) Credentialing or payer enrollment, emails, payer enrollment. Okay. I will check, I’ll look into that and send a text support. Okay?
Amy Barfield (02:01) To resolve. And then health smart… client owned, yes.
Amy Barfield (02:15) I don’t remember if we are, did we already do that one? Hold on?
Askinner (02:20) Healthsmart? No, I don’t believe we did that one yet. That one was still showing up.
Amy Barfield (02:24) Oh, hold… on. I hope that was in the right system here.
Amy Barfield (02:36) Was there a reason you were taking that back in house?
Askinner (02:40) Yes, it’s due to the communication. I believe healthsmart has been reaching out to that southwest medallion mailbox prior to us asking to take it over, and they’re not receiving any responses to their inquiries, and I’ve noticed a lot with the submissions that the information is not submitted on the initial request such as licenses or deas, healthsmart having to follow up with that to medallion. And it’s just taking a lot of time with the follow ups when it should be submitted in the initial enrollment request. So, I’m just going to take those over. Okay? Smart.
Amy Barfield (03:25) I’m just looking at those now to see how many just to confirm with you. Smart. I think I have let’s see, not completed. Let’s see.
Amy Barfield (03:42) I have a total of 19 requests. Currently. Does that sound accurate? Yes, I… will move this today.
Amy Barfield (03:56) Switch the calls to teams, anything else?
Askinner (04:00) No, actually, that was it. Okay.
Amy Barfield (04:04) Did you have anything maybe Jen wanted to relay or was she joining today?
Askinner (04:10) She’s the one who added the dr bancroft emails to the agenda. So that was what she had to bring up there. Okay?
Amy Barfield (04:17) I’ll try to send you an email. It is Friday, you know? So I’ll try to see if I can get some information on that. If I can, by end of day, I will send you a follow up email on it.
Askinner (04:30) Okay. That works. Okay, perfect. All right.
Amy Barfield (04:32) Well, have a wonderful weekend. And if anything pops up, you know, how to get in touch.
Askinner (04:37) Of course. You have a wonderful weekend too you.
Amy Barfield (04:39) Too. Thank you. Bye bye.