Transcript
Ashley Johnson (00:00) good morning. How are you? I’m.
Sandhya Kapila (00:01) good. Thank you. How are you?
Ashley Johnson (00:03) I’m, good.
Sandhya Kapila (00:05) Did you have a nice weekend?
Ashley Johnson (00:08) I’m sorry, did.
Sandhya Kapila (00:08) you have a good weekend?
Ashley Johnson (00:10) Yeah. It was really nice. How was yours? It?
Sandhya Kapila (00:13) Was good. Thank you.
Ashley Johnson (00:14) How was San Diego? It?
Sandhya Kapila (00:16) Was lovely. It was so nice. Took the boys to the beach. I realize. I really miss, I really miss the beach. We didn’t take my son was like, we never took advantage of this when we lived here. I’m like, yeah, we didn’t because life, you know. So it was nice though. Now we’re back in vegas in this crazy heat. So, yeah, yeah, how are you guys doing?
Ashley Johnson (00:39) Good. Pretty good. Good. All right.
Sandhya Kapila (00:45) I’m going to share my screen here real quick and I know the plan was to have an engagement manager join us. Unfortunately, she has a conflict, so I did want to check with you guys to see and we can get to that in a minute, just like your availability for the rest of the week. So we can just coordinate with her and make sure that she’s here to chat through that scoping doc that you filled out. Okay, cool. Okay. So, I know Naomi gave you guys access. Is everything working? Okay within the medallion platform? Are you able to log in?
Ashley Johnson (01:25) Yeah, I just got my account set up.
Sandhya Kapila (01:27) Sweet, perfect. Lauren. You were able to log in?
Lauren Henderson (01:33) Yeah, I logged in this morning.
Sandhya Kapila (01:34) Perfect. Okay, good. Any questions so far? No. Okay. Perfect. Cool. And Ashley, I think I still owe you like a little loom or a little video or screenshots of how to add the caqh numbers.
Ashley Johnson (01:49) Yeah, a loom video for a step by step process on pretty much anything that we’re going to be handling would be very much appreciated.
Sandhya Kapila (01:58) Perfect. Yeah, I’ll do that.
Sandhya Kapila (02:05) And then we’ll have a training session set up as well, so we can go through that as well.
Lauren Henderson (02:16) Okay. I’ll do that.
Sandhya Kapila (02:19) Cool. On the data import template. The practice provider groups, all that info. We ran it through our validator. It looks good that data load is in progress right now. So, once that’s in progress, you’ll be able to see that in medallion too, just matching up the providers with their practices… and then the external accounts. I just wanted to check in. I know that you were going to be filling all that info out last week before we loaded it in though, I wanted to make sure that it’s at a good spot for us to go ahead and start importing. I know last week, we talked about the providers going in and editing or adding their credentials themselves once they have access, just wanted to get, you know, just thoughts from you guys on how we want to approach this.
Ashley Johnson (03:05) Yeah, I need to, we, I believe we have a few more, not too many, and I need to do another reminder, but I can, I have an extra day on that, please, an extra maybe two?
Sandhya Kapila (03:19) Days? Yeah.
Ashley Johnson (03:20) Just, yeah, today, they’re probably not going to see it. Well, they’re in session, back to back today, so, I want to give them like maybe another 24 hours. Perfect.
Sandhya Kapila (03:30) I will check in with you on Wednesday then. Perfect. Yeah. Okay. Cool.
Ashley Johnson (03:48) Oh, while we have you, we need to remove another provider, Gina, Elliott.
Sandhya Kapila (03:55) Perfect. Okay. I’ll put that in here.
Sandhya Kapila (04:01) Gina Elliott. Yes.
Ashley Johnson (04:06) She’s on both the external accounts as well as the provider sheet.
Sandhya Kapila (04:13) Perfect. Okay. I’ll go ahead and remove her and I’ll actually take a video of that process so that you have it for anybody going forward? Thank.
Ashley Johnson (04:22) You.
Sandhya Kapila (04:28) okay, perfect.
Sandhya Kapila (04:34) How I think Lauren, you were going to work on the provider enrollment tab, just checking in, see how that’s going? Yeah?
Lauren Henderson (04:41) I have tomorrow block, to work on it. Tuesdays are like my medallion?
Sandhya Kapila (04:47) Okay. Cool. Sounds good. All right. So, just chatting through availability for you guys this week, what works best?
Ashley Johnson (05:02) I’m actually flexible with Lauren’s calendar. Okay?
Lauren Henderson (05:08) Yeah, I have either like Wednesday later, well, like early afternoon after like one 30 or Thursday morning until like 10 30. Yeah.
Ashley Johnson (05:21) Thursday morning works best for me as well.
Sandhya Kapila (05:24) Thursday morning? Okay. I will check with her and see if she has Thursday morning. She, her calendar is also very packed. So, I’ll check with her if there’s anything, she can move around, okay? Thursday, like nine a. M. Pacific. Yeah. Okay. Is there a time slot that works best like nine a. M until?
Lauren Henderson (05:47) I’m free all morning until 10 30. Okay? And then I’m booked pretty much the rest of the day.
Sandhya Kapila (05:53) Okay. I’ll check with her.
Sandhya Kapila (06:03) Perfect. Great. Okay. Sounds good. All right. So as next steps, I’m going to go ahead and get those loom videos recorded for you. Send those over, schedule some time with Amy. We’ll work on, let’s also work on scheduling some training sessions for you. I’ll go through like once we have all the data loaded, we can start doing that. So it’ll either be in the next, it’ll be in the next couple of weeks. We can move on from there. Cool. Any questions for us? Great. Okay. That sounds good. Well, I will follow up today with all of the, all of the videos and just follow up notes as well. Okay. Cool. Thank you. All right. Thank you guys have.
Ashley Johnson (06:59) A great day. Have a good one. You too.
Ashley Johnson (07:06) I don’t know what’s going on my screen is very long so I can’t find the leave button. It’s.
Sandhya Kapila (07:12) all good. All good.