Transcript
Jack Schell (00:00) hi, Dan. Hi, Nicole.
Dan Leamon (00:01) Hi, well, hi.
Jack Schell (00:03) How are you both doing today? Good? Yeah, it’s doing well. Has March been treating you well?
Nicole Lasick (00:11) Yeah.
Dan Leamon (00:12) I.
Nicole Lasick (00:13) mean, the weather is not, but.
Dan Leamon (00:16) Yeah. It was actually a little bit of snow yesterday, just a little bit. Yeah, just kind of teasing us.
Jack Schell (00:23) Remind me where each of you are.
Nicole Lasick (00:25) I forgot Ohio.
Jack Schell (00:27) Yeah.
Nicole Lasick (00:28) Got it.
Jack Schell (00:29) Snow. Still, that doesn’t sound so fun.
Nicole Lasick (00:32) No, no.
Jack Schell (00:35) Well, I hope that aside from the weather, things are going well.
Dan Leamon (00:40) Yeah, it’s good.
Jack Schell (00:42) Yeah, good. I have a little bit of a lighter agenda today. Obviously, we can go through the standard agenda that I have… and so I can go ahead and share my screen and can hop in.
Jack Schell (00:58) Okay, let’s see. So, of course, medallion updates then updates from your end, some execution readout of what we’ve delivered so far, consumption review. And then we don’t have anything currently in the additional projects tracker. But again, if anything comes up that we’ll work on non standard to core operation procedures that’s where we’ll track that I don’t have any medallion updates today. For you, we are approaching the end of our quarter. And so, I actually hope that next time we meet in April, I’ll have like a pretty hearty update with regard to product updates that we focused on in Q1 and what we achieved. So, you know, likely have a more significant update in April when we meet. So nothing here today, but of course, then want to turn it over to your end. If there’s anything that has come up since we last spoke in February with regard to business strategy or growth, I know one of the items that we had worked on that Ray, you know, led the charge on was making sure that the integration was working properly. And there were a couple of other items resolved today recently in the past week with regard to bulk updates for committees. But if there’s anything else from the valor end that has come up that we should be preparing for discussing more strategically would love to capture that. Today. Perhaps it’s just business as usual. Yeah.
Dan Leamon (02:30) It’s kind of routine, right? Yeah.
Nicole Lasick (02:35) Nothing major.
Jack Schell (02:37) Okay. Business as usual. Sounds good. I know last time we spoke that was much of the same too, and we were focused on just ensuring that connectivity with integration was working as expected. Ray has been keeping me well updated. So sounds like things are going smoothly.
Jack Schell (02:56) Yeah. Well, that’s awesome. From an execution perspective. Again, we’ll continue to build on this and see as things progress throughout the current term. As of today, the total credentialing files that we’ve delivered is 1,436 broken out by credentialing and recredentialing here. As far as providers recredentialed on time, we’re 100 percent on those providers recredentialed on time average task gauge. So if there are tasks that we’re needing for your team to complete is still, you know, in the same ballpark of where we’ve been about seven days. And then from an SLA attainment delivering on a timely fashion, we’re at 99 percent which is very strong. So wanted to share that with you. Also just a call out here. The current turnaround time is actually sitting at two days, which is great. That’s super quick and want to make sure that we’re continuing to deliver in that timely fashion. So if there’s any questions here or things that you’d like to take a closer look at in the future, of course, I’m open to your feedback.
Dan Leamon (04:07) No, it’s working.
Jack Schell (04:10) Okay. Sorry. Didn’t mean to skip forward that’s good. That’s great. And I know that you’re in tight communication with Ray and Ray has just proven to be an absolute all star when it comes to our operations. So I’m glad that you have her at your disposal. So aside from execution, of course, we always want to touch base on consumption as well since there are services allocated per each year. We’re currently in the second year of your services with medallion in terms of the number and the volume allocated for credentialing files for the current term, there were 4,700 allocated for this year. So far again, we saw that number of 1,462 that have been consumed. And then as that breaks out, just in terms of the dollars associated with the services wanted to capture here for you headed into the second year, you had 100,000, about 100,000 dollars in consumption to utilize. There was 19,000 that was carried over from the previous year. So it was 19,000 remaining from year one. So your total available in this current term is 119,000 total consumed. So far is sitting around 30,000. And that means the remaining consumption through the end of this term which is December thirtieth is 89,000. So still quite a bit of consumption remaining and still quite a bit of the year left. So we will of course, continue to track this closely to make sure that consumption is healthy alongside our deliverables.
Dan Leamon (05:47) So at least it’s kind of matching, isn’t it, I mean, it’s we’re not, we don’t have to write your check at least at this point, no.
Jack Schell (05:56) You’re pacing, you’re, pacing well against projections which is good also just to call out like, of course, in the contract, there was 4,700 credentialing requests allocated for the year. But really you will likely consume or can consume over that up to the dollars that are allotted. So I’d say very healthy consumption.
Dan Leamon (06:22) Very good. Okay.
Jack Schell (06:26) That is really ultimately all that I had for today. Just wanted to make sure that we were doing our standard readout and holding space for any feedback or priorities that we should discuss. We’ll of course, meet again in April. As I mentioned, I do hope that by that time we’ll have a Q1 look back from our investments on our product side and our services side of things for anything that might be relevant to credentialing that I can share with you.
Jack Schell (06:50) But other than that, I guess I’d just open the floor if there’s anything that you were hoping to discuss today.
Nicole Lasick (06:58) Yeah.
Dan Leamon (07:00) I mean, we’ve shared some stuff with Ray and Ray’s working on a couple items and you could probably figure out what they are. Absolutely. We’re just waiting for things to go through the process.
Jack Schell (07:13) Of course. Yeah. Well, that sounds good. I think that metrics from an execution perspective and consumption both look healthy and we’ll continue to save this space for tracking that and open dialogue.
Nicole Lasick (07:29) Okay. Sounds good. Okay.
Dan Leamon (07:32) All right.
Jack Schell (07:34) Appreciate you both quick meeting this time around, which hopefully is a good thing for you all. Yeah. Okay. Good.
Dan Leamon (07:43) Okay. Thank you all.
Jack Schell (07:45) Right. Thank you both. I’ll see you next month if anything doesn’t come up in between.
Nicole Lasick (07:49) Okay. Have a good day.
Jack Schell (07:51) Appreciate it bye.