Transcript
Collette Waddell (00:00) muted. I’m grabbing my tea real quick, but I’m here, I,
Jennifer Mikel (00:07) was talking to you on mute.
Abby Gonzalez (00:09) Oh, yep. I could see your lips moving.
Jennifer Mikel (00:12) I was like how.
Abby Gonzalez (00:14) are you this morning? I’m.
Jennifer Mikel (00:16) good. How are you?
Abby Gonzalez (00:17) I’m good. I think Nick’s going to pop on. I grew up nice.
Abby Gonzalez (00:27) I lost track of time.
Abby Gonzalez (00:38) Morpheus, I did invite him, right? He wanted to join. Does he have this on his calendar?
Collette Waddell (00:49) Yes, he does. Okay. I’m just going to go ahead I guess and admit them then get started.
Collette Waddell (01:09) Good morning, hello?
Abby Gonzalez (01:11) Good morning. Hi.
Collette Waddell (01:12) How are you?
Abby Gonzalez (01:14) Doing well. How are you doing good… very good.
Adriana Hernandez (01:23) Good morning.
Collette Waddell (01:24) Did you guys have a good weekend?
Abby Gonzalez (01:30) It was okay. Yeah, I don’t remember what I did this past weekend, but I mean, we didn’t do much.
Collette Waddell (01:36) Nothing too memorable.
Abby Gonzalez (01:39) Right. I think I did a little bit of sleeping some grocery shopping for the week and that’s pretty much it. We.
Collette Waddell (01:49) were at a soccer tournament this weekend. So, I got sunburned because I forgot to bring sunscreen and it was.
Adriana Hernandez (01:59) Enjoy it because when it’s over you’re, going to be so sad like I am right now.
Collette Waddell (02:05) Are you, you’re in that, right? I,
Adriana Hernandez (02:09) know my son graduates this year and like after 13 years of sports every weekend and tournaments and everything else. Like, yeah.
Collette Waddell (02:21) Right. Because like that’s all we do when we’re not working, we’re doing, we’re shuffling to practices and,
Adriana Hernandez (02:29) yeah.
Collette Waddell (02:31) So,
Adriana Hernandez (02:32) now, like, I have all this extra time like my God, you don’t know what to do with yourself, you can find.
Collette Waddell (02:40) A hobby. I.
Adriana Hernandez (02:41) started planting that can be pretty expensive hobby, not the plant but the pot. Yeah.
Collette Waddell (02:48) Yeah, awesome. Hi, Nick. I,
Nic Schisler (02:53) know you’re good morning. Sorry, I’m a little late internet is not my friend all of a sudden this morning, you?
Collette Waddell (03:00) Are just fine. All right. Let me go ahead and share my screen. I’ve.
Abby Gonzalez (03:04) been having some internet issues also. I’m actually trying to decide if I should switch to at T because I currently have spectrum and I’ve been with spectrum for years, but it seems… even, you know, at my old house, the connection was horrible and then at my new house since it’s a new neighborhood, the connection is even worse. So, right.
Nic Schisler (03:28) There with you, I am right there with you. We have xfinity and they put in the whole at T fiber thing and, but I hear the same stories from neighbors where it’s like not that great. So, I’m like, you know, just deal with the devil, let you know, I guess shouldn’t have this issue in 20 26, in my opinion, right?
Abby Gonzalez (03:49) No, I completely agree. Sometimes when my daughter’s downstairs watching TV, I just hear the TV shut off and she’s coming to her room, and I’m like what happened? She’s on the TV downstairs going slow or it’s not working. I’m like, sorry, yeah.
Collette Waddell (04:05) All right. Short agenda for today.
Abby Gonzalez (04:10) I.
Collette Waddell (04:12) don’t know Jen, if you want to just work through the appointments piece first so that you can have some time.
Jennifer Mikel (04:18) Back. Sure. So, for dr challa, I saw you responded to the cme task like you marked it as ready, but, and then we responded back that we couldn’t find it. And you then commented that it was for the I.
Abby Gonzalez (04:35) don’t mean to cut you off, but Colette, can you let Adriana back in? She, I’m not sure what happened that she hit. She dropped. And then she just messaged me and asked if you can thank.
Collette Waddell (04:44) You. Sorry. Yeah, I moved that out of my view, no.
Abby Gonzalez (04:52) Problem.
Jennifer Mikel (04:56) And so you commented that it was part of the license renewal. So we don’t see those documents when they’re part of like license renewal or any other department or if it goes to another task, we only see the things that are like attached, to our task or within the document.
Abby Gonzalez (05:15) Okay. And I didn’t realize that. So when I was working through the system again because, you know, I’m the really the only one that works through the system and works through the overview section and the tasks that are created. So, I did not realize on my end that there were multiple documents that were for dr Chawla. So not realizing that one was specifically for licensing, I assumed that the document immediately went into the document section because I used to see that previously. So I was not aware that you could not see that on the privileging side. I assume that when we put it in the documents, it’s there. And there were like three tasks that were open for the cmes. So I just went in and I marked it as complete and I didn’t realize but that you couldn’t see those tasks. I assume that anything in the task section is available to the entire medallion team, but I’ll make that note moving forward, no.
Jennifer Mikel (06:12) Not until they go in and actually grab it and then put it somewhere within the profile tasks are kind of like a notebook. Okay? Unfortunately, and is that?
Abby Gonzalez (06:24) Different for privileging and licensing because I… used to see it where if I was marking tasks off for licensing, this was before the appointments piece was built into the platform, I would see that document go into the document section. So, is that something that maybe changed or you have visibility only to the privileging task?
Jennifer Mikel (06:50) We only have, so, I think because where things were getting, everything was getting dumped into documents and maybe that depository was getting too full. Maybe they stopped putting everything automatically in there. So that could be it. And then that way it could be, have a true naming convention. I’m not sure. Exactly. OK.
Abby Gonzalez (07:16) OK. I’ll make a note to put it in the document.
Jennifer Mikel (07:26) But that way we, that way it’s just accounted for and we can go in and we can just make sure what we have is what we need, got it. And that’s why there was some confusion there, Daniel was like, I don’t see it that kind of thing.
Abby Gonzalez (07:39) Right? And even when I saw it reopen, I was like, wait, I put the cmes in there. Why are they not there? So then that’s when we went back and I saw that it was in the other task and I’m like, but they’re there. So, OK, moving forward, I will make a note to just put it in the document. So, I mean, would you say just throw it in the document and notate that rather than just attaching it to the task? Yep, you?
Jennifer Mikel (08:07) Can label it and there’s a CE tab in the profile. I would put it there honestly.
Abby Gonzalez (08:15) OK. And does that document section? Is there a specific capacity that it can hold? No, I don’t think so. OK. Yeah.
Jennifer Mikel (08:32) And then anybody can see it. And if you label it that way, it’s in there, it’s labeled and people can pull it. And that way there’s no confusion about it. And then that way you can respond to all tasks and say, I dropped it here in the profile, right? Yeah. Especially if multiple departments are asking for it, that makes the most sense. OK? I.
Abby Gonzalez (08:58) will make that note on my end. I apologize. I assumed.
Jennifer Mikel (09:04) No, it’s fine. And that’s why I was like, I don’t know where this is. And then I saw your comment. I was like licensing needs it too. And then the other thing is dr… childress is almost ready. We just need a reference returned for her that’s the only thing we’re pending for her. And then I don’t know how you pronounce this other doctor?
Jennifer Mikel (09:30) Caraman, caramina,
Abby Gonzalez (09:32) caramine, dr carmani?
Jennifer Mikel (09:34) Oh, yep. There you go. That provider is ready. Just finished Q a, actually when we got on the call and we just moved them to ready for you. OK? Perfect.
Abby Gonzalez (09:48) For the providers that show incomplete profile, let me check to see if it gave me access because I started to do something on my end where I can go into the profile and complete what is required from the provider. So that way we don’t have these calls where there’s several weeks that go by. And we have like this incomplete provider profile notation. And then also just as a side note, I just, I also just received confirmation that one of, we did open a position for a credentialing specialist on my end. So she starts Monday and I’ll have a little bit of help there with the appointments section on, you know, completing the provider profiles, ensuring that anything that you might need Jen for the appointments that she is able to assist with overseeing that part. And, you know, sometimes it’s always good to have two sets of eyes, on things to make sure that we’re you know, meeting slas, and we’re not passing the board meetings or anything of that nature. And I was actually just trying to confirm with it if her email had been built because she will need the admin access similar to what I have. The access that I have will need to mask it so she can see the appointment section and everything that goes on in that area.
Collette Waddell (11:26) Abby, as soon as you have that, you can go ahead and invite.
Abby Gonzalez (11:31) her to the platform from the members.
Collette Waddell (11:35) Tab, and then just email me and let me know that she’s been added. And then I’ll go in on the back end and make sure that all of those extra permissionings are given to her to align with how yours is.
Jennifer Mikel (11:47) Set up.
Abby Gonzalez (11:48) Okay, perfect. I’ll just like make sure.
Collette Waddell (11:53) that everything is set up to like mirror, you know?
Abby Gonzalez (11:56) Right. Because I know that I know that not everyone has access to see the privileging piece of the platform unless something has changed, and that’s for anyone on our admin side that has access, but I know that we had to give Carrie access and Marley access previously, so.
Collette Waddell (12:18) Yeah. And it, and it’s designed intentionally, right? So.
Abby Gonzalez (12:23) That way, right? Yeah.
Collette Waddell (12:24) Just to have that not everybody is privy to that credentialing from living data, you know? No.
Abby Gonzalez (12:29) I completely agree. Yeah. And even if they did have it, they might still ask, where is it? Where do I go?
Collette Waddell (12:36) Exactly. Yeah. So, yeah, as soon as you have her added in the platform, then just let me know, and then I can go in on the back end and our support team should also be able to assist with that, but it’s a quick update that, I can do. Okay?
Abby Gonzalez (12:51) And then, okay.
Adriana Hernandez (12:54) I.
Abby Gonzalez (12:56) don’t have anything else to add for the appointment fee? It’s if Jen, you know, if you’d like to have some time back, I know that you might have a 1,000,001 things to do right there’s. Never, the appointment piece of this project is never ending all.
Collette Waddell (13:16) Right. Well, y’all, have a great day. If you don’t need anything else, just let me know. Thank.
Abby Gonzalez (13:20) You appreciate.
Collette Waddell (13:21) Your help. Thanks bye guys. Bye. And then, I know Adriana, I responded like, I know last week you and Nick had connected on, the screenshot that was in that email chain on dr monomy’s. And so, I just want to make sure that there were no additional questions or anything there, on kind of our findings when we investigated like, what happened? And.
Adriana Hernandez (13:54) That’s thank you for looking into that. Yeah.
Collette Waddell (13:57) It took a minute because of the way when you print those to like those email threads to PDF, like I had to piece together, you know, the timeline of events. And then, yeah, it just there, it looks like, the board was probably was responding to emails like had multiple ones from us, you know, for different providers and inadvertently gave us. Yeah, I just.
Adriana Hernandez (14:23) Saw it. I didn’t really look at it in detail. I was pulling copies of licenses for the billing company that we use. Yeah. And then I saw them like I’m like that is weird it.
Collette Waddell (14:34) Is, and she inserted it into like the body of the email and it was, I think it was because she had first replied to our inquiry with just it, this is the number and this is the date. And then the team couldn’t find it. And they, and so they were trying to ask her for clarification because we weren’t able to find it. And then she gave the screenshot of the other provider. So, yeah. And then I see here on, for these two items, I’m assuming either you or Abby added these here under this licensing section of the agenda, dr brooks was inactivated. So, yeah.
Adriana Hernandez (15:18) This was more of an fyi for you just so you can know, yep.
Collette Waddell (15:22) Yep. And as soon as that happens, it’s supposed to the platform like audit if there’s any open work out there for lingering, you know, it automatically like inactivate those, you know, applications or requests. And then I did also just review that weekly email that went out yesterday and did see that dr.
Adriana Hernandez (15:49) Paul.
Collette Waddell (15:50) And so, I did already before our call, I submitted that to our tech team to review as to why and it, I looked at all of the providers that were listed below that and all of them seem to be active platform. Yeah. So we’ll just take it and.
Adriana Hernandez (16:12) I’ve seen it in the past too with inactive doctors that all of a sudden they’ll pop up and then they’ll be gone.
Collette Waddell (16:19) And do you, so I almost wondered if, and this is something that they can review because that came through in the reappointment little section of that email and that is like the appointments piece is like the newer like product thing. So I’m almost wondering if it’s still kind of reading that data and didn’t I don’t know, I don’t know. So I’m having them review it.
Adriana Hernandez (16:50) And.
Collette Waddell (16:52) okay. I see somebody’s typing right now must.
Adriana Hernandez (16:59) Be, Abby.
Collette Waddell (17:02) What you got?
Abby Gonzalez (17:04) Just wanted to make a note here that there are some conversations around some new business in North Carolina. So we will possibly be looking at licensing… some physicians that are already with them, that will be adding that North Carolina license. We are also, the facility is also open to mid level. So just kind of, you know, as an fyi, something coming down the pipeline. Those are some conversations that are happening about me with some new business. Okay?
Collette Waddell (17:42) Sounds good. And then… I know I have a question out to the team. I know last week you had asked if it was possible for the Dea applications to be started on once the temporary license is issued. So I have that question out and I’m just waiting for the leaders in that team to jump in to let me know if that is something.
Abby Gonzalez (18:18) Okay. And then I’m also adding dr Shakur’s Kentucky license on here. I noticed that his school license has not been issued. And so I would really like for this team to reach out to the Dea office and confirm whether or not they can apply with a temporary license. I believe that they can. So I don’t think that the team should hold off until the permanent license is issued, but it seems that there was an error with the background check that was submitted. So I would like some more details on what happened there and.
Collette Waddell (19:03) Okay. Sorry, I was trying to.
Abby Gonzalez (19:05) Moving forward with the Dea.
Collette Waddell (19:11) And this is for Kentucky board processing.
Abby Gonzalez (19:22) And my concern with that is that it wasn’t flagged prior. So, you know, here, the team was kind of sitting on dr Shakur’s license application, going to the medical board for full licensure, but they had not completed all of the requirements or confirmed that the requirements were completed accurately. And so now dr Shakur is still sitting on a temporary license, but we do need to move forward with that Dea.
Collette Waddell (19:57) Okay. Yeah. I, sorry… this, it keeps moving my screen back and forth.
Abby Gonzalez (20:04) Yeah, it keeps doing that to me too. I’m not sure why it does. I don’t know if it’s like a glitch, but I don’t know, but.
Collette Waddell (20:09) It’s annoying. I’m like scrolling trying to read. And then it changes on me. Okay? So let me… okay. So let me investigate that. And did you, was this just flagged or is what for this? I’m.
Abby Gonzalez (20:27) just adding this now. Okay? I’ll take.
Collette Waddell (20:29) this back and ask if they can go ahead and get started on the Dea application, and that you just want me to have the team investigate what transpired with this CBC.
Abby Gonzalez (20:45) Yes. Okay. Because, you know, he did his fingerprints way back when, so I don’t I think that this should… have been completed accurately, you know, and confirmed that it was completed accurately, right?
Collette Waddell (21:09) Yeah, I will have that. Yeah, because there, I mean, it’s it was like added as like a bullet item on all of these updates as to what was going on. So, let me, yeah, I’ll submit this.
Abby Gonzalez (21:23) For review to find out what happened there.
Abby Gonzalez (21:34) I want to make sure, okay, brooks… we’re level in North Carolina. And then dr Shakur, okay? And.
Collette Waddell (21:42) then, I know last week, Abby, you helped me and Jen better understand kind of the use of, we were asking a lot of questions just to kind of get some context of your use.
Abby Gonzalez (21:56) Of the,
Collette Waddell (21:57) well, now, it’s been retitled privileging tab. And, and the reason being, is that our engineering has come to us because… it was, this was built and designed not for like a customer admin to use, but for this team. And it sounds like we’re getting some internal feedback that it is impacting things that they’re working on by a customer admin utilizing that feature. And I know you shared with us, that is how you are tracking your own application submissions for their like reappointments and things. But, it… really, it sounds like we really need to try to.
Abby Gonzalez (22:54) There’s no way if they’re trying to, if they’re trying to ask me to stop using the privileging piece at what I’m currently using it for. There’s no way that we can stop that. That was part of the agreement that was part of the initial conversations that we had with Nick Alden. Gabby, anyone that has ever been on our account. You know, we moved away from a previous system to strictly use medallion and they built this piece for us to be able to track that.
Collette Waddell (23:27) Yeah. And it sounds, it looks like Nick fell… off. I’m guessing he lost connection. So maybe we regroup with him, because I know that he was on your account earlier than myself and Jen. So we’ll.
Adriana Hernandez (23:46) definitely have to regroup with this because if this isn’t an option, we’re going to have to look at utilizing something different because.
Collette Waddell (23:53) We.
Adriana Hernandez (23:54) need to be able.
Collette Waddell (23:54) To.
Adriana Hernandez (23:55) track this. I also, yeah.
Abby Gonzalez (23:56) And I also did have a step by step with Jen. We can, you know, we can definitely revisit the conversation next week. But when Marley was here, Marley and I had a conversation with Jen, we pulled her on the call. I showed her how I was using the platform. Yeah, I showed her why I was using it the way I was using it and there wasn’t an issue. So.
Collette Waddell (24:20) No, no, no. And I think this was, we also thought, that is how it was meant to be or how it was sold if you will, you know, but in going back through, you know, what we’re hearing? Is it that’s not what the intent was or how it was designed to be used? And it’s I think they’re just engineering is working on more on that. And so that’s where it’s kind of surfaced but I’ll pull Nick back into this conversation and maybe we can just have like a regroup on this specifically. Okay? And I know he wanted to join because well, he wanted to make sure you didn’t have Adriana. You didn’t have any more concerns over the license thing on the, you know, the notes, but also, you know, if we were able to kind of chat through this, it looks like we might have to find some time when he has better connection. Yeah?
Adriana Hernandez (25:19) We’ll definitely have to find some time. I just text messaged him too. Okay. Asking him if he’s going to jump back on. Oh.
Collette Waddell (25:30) Hi, Nick. I know you’re having issues.
Nic Schisler (25:33) Can you hear me we?
Collette Waddell (25:35) Can, yeah, I know you’re having problems. Okay? I was just letting, yeah, Abby and Adriana know that if we needed to regroup I was just talking about the use of the platform. Yep. As Abby’s currently using it to track her own work. Okay? And, you know, from the, our engineering side, you know, really that’s what we’re getting the feedback that it’s really wasn’t intended for that use case. Yeah.
Nic Schisler (26:05) And I know some of those conversations go way back when Adriana, like when Alden was still here and I don’t think, we want to try and be good partners. We understand the use case of why it’s being utilized in that way. But I think, you know, like as we continue to move forward, I think we’re just trying to figure out how you all can like how we can make it work for you but give Abby the needed exposure that she needs to see… Colette. I don’t know if I know Karen wanted to come back on and I know she’s not on today to maybe talk about through some updates we’re making to the platform and I don’t know if maybe part of that conversation will kind of help with this conversation that we want to have. And Adriana… I don’t think it’s like, I think to be transparent, I think some folks internally are trying to make it like an immediate thing. And I think Colette and I, you know, are trying to give you all a little bit of grace and give you all grace because I don’t think that’s exactly probably the best way to go about it. So I think for us, it’s like, you know, we need to try and find just a path. I think we wanted to a, bring it to your attention. We need to figure out a path forward about how this is going to work as we move forward. So, I think it’s probably best for maybe Colette and I to regroup internally with maybe merit, Jen and Karen. And if we need a, I shouldn’t say if let’s schedule another call so we can understand what it is that Karen wants to walk through because Colette, I don’t know about you but I haven’t even really seen the functionality that she’s kind of speaking to. So I think it would be good for us to a understand that first internally and then maybe come back together on a bigger call and then just try and figure out the best path forward from there. Essentially. Yeah.
Collette Waddell (28:00) And I think and Karen was, had just reached out and I wasn’t able to get she’s on west coast and I wasn’t able to like add her to this call ahead of time, but she, they’re building out that the committee workflow as it relates to this privileging kind of joint commission type.
Nic Schisler (28:23) Of, yeah.
Collette Waddell (28:24) Workflow. And so it is likely related to all of that engineering work that’s happening on the back end. And so, yeah, maybe we can, you know, if we need to do it before later this week before next Tuesday’s call. I.
Adriana Hernandez (28:42) Think it would be good because this is something that’s really important for us. And if.
Nic Schisler (28:46) we’re not doing it?
Adriana Hernandez (28:47) Is that we’re going to have to hurry up and make some decisions and figure things out fairly quickly?
Nic Schisler (28:52) What? Sorry, I’m in a car just because I’m heading somewhere else. So I can have WI fi. So I guess like the way you’re utilizing the platform today in your mind like what’s like the, I guess the true way you need to utilize the appointments module. So maybe Colette and I can have an understanding of that so we can take that back internally and then share that with the team. So that gives us a good idea about how we move forward essentially like what can’t we take away from you that you feel like you need or must have control over?
Abby Gonzalez (29:31) This entire piece, I have noticed that there were some steps that were changed and it does look a little different from when I first started using the platform. So if the platform can be specific to like… for stem, the way that I was using it previously without all those additional steps, that would be the best because basically on our end, we need to be able to track the appointments to make sure that the physician’s privileges of course, are not lapsing or anything like that. So because we were using it, this is how the medical staff office keeps track of the appointments within the organization, whether that be with stem or whether that be with our partner sites.
Nic Schisler (30:26) Okay. Because when I go back and look at the implementation deck, the deck that like we covered like Alden, Sam, brouchard. I don’t know if you remember her, but she was the implementation manager we worked with. There’s a slide in there that says like after the first like three months like medallion would take over the process. So I guess like that.
Abby Gonzalez (30:50) Was also something and I’m sorry, Nick. I don’t want to cut you off but.
Nic Schisler (30:54) No, you’re not, I’m just trying to like understand how we kind of got back to, you know, we sold this as so from the beginning, we.
Abby Gonzalez (31:01) Have been very transparent with not having medallion take over the appointments from stem. We want to maintain that relationship with our partner sites. And that has been discussed from the beginning. So, even when we looked at the contract and we looked at what we were being charged for, I even questioned why are we being charged for the privileging piece? If medallion is not doing the work, we’re just using the platform to track it. I was told that because we’re using the system to track it, we still have to pay for it even though medallion was not doing the work.
Adriana Hernandez (31:37) And Nick, I’m sorry, but it’s not an option for us to hand that over to you guys. And that’s something that from the beginning. We were pretty clear that we want to keep that piece in house and work with you guys. And you guys said that any of the PDF forms that we have, you guys would put them in your system to auto populate. But this is something that we were dead set on. We were going to keep in house.
Nic Schisler (32:07) Okay. All right. So, Clint, I think we’d probably just re, sync internally with Barrett and Jen and I guess, Karen and try and figure out, you… know, how we continue to move forward or figure… out best next steps and then just circle back agreed. And, you know, if we need to come on a quick 30 minute call between now and the end of the week, you know, we can certainly do that, you know, or the early part of next week as well. So, I guess I think we just need to kind of first sync internally and then kind of go from there essentially. Yep, I’m almost just wondering if we just want to use our ops call like, I know it’s kind of end of the quarter. So it’s a little crazy for everyone. I’m just wondering if we want to maybe find time to just sync internally with the team. And then we just utilize our ops call next Tuesday to kind of reconvene this conversation. And then that way we can also get Karen’s input and we… can loop her in since she is west coast. Just give her enough heads up like, hey, can you join next Tuesday? And we just kind of use next Tuesday’s call to kind of talk through this in more length essentially.
Adriana Hernandez (33:27) And we can move the call to a later time for her to be part of it.
Abby Gonzalez (33:31) Too. Okay. Yeah. Well, Nick.
Collette Waddell (33:36) And I will connect internally and we’ll also just look at Karen’s… calendars and stuff. And if it would be helpful for us to maybe bump it out just for next week’s call, then we’ll certainly send… that over with availability. That may work. But, yeah, I think, Nick, you’re right? We’ll take this back internally and then we’ll just we’ll regroup Adriana, with you and Abby on this and appreciate it. Abby. I know you shared a lot with how your use case. And so that was helpful for me to try to articulate back to internally. So, I understand the need I’ve been in it. So I know what your need is in terms of just having a place to note.
Adriana Hernandez (34:32) Or.
Collette Waddell (34:33) log that.
Abby Gonzalez (34:35) Work, right? Or, you know, even track it because if I’m questioned, hey, did we receive this approval from this facility? The first place I’m going to look is medallion because that’s where I track everything. So I’m able to quickly give a response back to my team. Yes, this provider is approved. His appointment dates are, you know, from this date to this date?
Collette Waddell (34:57) Yeah. Okay. Well, thank you both. I know it’s not the conversation that we want to have, but appreciate you, Nick. Thank you for jumping back on.
Nic Schisler (35:11) Yeah, of course. Sorry about that. It took me a minute just to pack some stuff up so I can head to my cousin’s house. It was down the street so I can actually work today.
Collette Waddell (35:19) No understood.
Nic Schisler (35:21) Adriana, Abby, I’m sorry about that. It’s the worst timing.
Adriana Hernandez (35:24) You’re good? I just wanted you back on when Colette started addressing that piece, so we could.
Nic Schisler (35:29) All, yeah. Yeah. No, it was my intent to be here the whole time I had pinged her and let her know that my WI fi was out. So I was just trying to get back as soon as I can. So you’re all good. Thanks for texting. Yeah, thank.
Collette Waddell (35:40) You. Thank you, Abby and Adriana, we’ll circle back and let, you know, we want to just meet next Tuesday to kind of part two of the conversation or if we want to, you know, if we need to do it sooner.
Adriana Hernandez (35:56) Perfect sounds.
Abby Gonzalez (35:57) Good. Thank you, Colette. Thank you. Yeah.
Nic Schisler (36:01) All right. Thank you all. Talk to you very soon.
Collette Waddell (36:03) I’ll talk to you later. All right?
Nic Schisler (36:05) Okay. I’ll talk to you soon, Colette. Bye bye.