Transcript
Phone Caller #1 (00:00) hello, you have reached metrolina nephrology associates, please listen closely to the following options. In order to have your call routed, appropriately, press one. If you need to speak with a representative about your bill or have questions about your insurance, press two. If you need to schedule an appointment, press three. If you need to speak to a nurse or leave a message, if you are an established patient, press one. For new patient appointments, press two.
Phone Caller #1 (00:36) Metrolina nephrology associates, is now using mychart as our patient portal. Mychart is a great way to see your lab results and to communicate with our clinical team, please speak to a patient services representative and ask how you can sign up or be invited to the new mna mychart portal.
Phone Caller #1 (00:59) Metrolina, nephrology, how may I help you?
Jaz Kemp (01:02) Hi, I have a delivery for Dina moore. And I was wondering which location she was located at. I have the, I have the metrolina business office, but I’m not sure if that’s the correct address. Would you be willing to help me with this?
Phone Caller #1 (01:19) You’re looking for who?
Jaz Kemp (01:21) It’s DE a NN a, and then M o RE.
Phone Caller #1 (01:43) One second.
Jaz Kemp (01:45) Thank you.
Phone Caller #1 (01:58) Thank you. Okay. You said you just need the address or did you need to speak with her?
Jaz Kemp (02:02) I just need the address of which one she’s located in?
Phone Caller #1 (02:05) Yes. 31 58, freedom drive.
Jaz Kemp (02:09) Okay. So, do you want to one?
Phone Caller #1 (02:09) And it’s… no, I’m at three 158. Freedom drive, innisfree. Three one oh two.
Jaz Kemp (02:14) Oh… whoa. Whoa, whoa, wait. Okay. Hang on. Give me one second here. I’ll get my act together. Okay? So… you said it was 31 58 freedom drive suite. What is it?
Phone Caller #1 (02:33) 31 two.
Jaz Kemp (02:35) Jody one two. And then, do you know if she’s in today? I just wanted to send her a little gift.
Phone Caller #1 (02:42) Yes, ma’am, she’s in.
Jaz Kemp (02:44) Okay, perfect. I really appreciate your help. Thank you. Okay. Bye bye.
Phone Caller #1 (02:47) No problem. Bye bye.