Transcript
Phone Caller #1 (00:00) thank you for calling. Think whole person healthcare. All calls will be monitored and recorded for… your call is very important to us. Please wait for the next available agent. You are caller number two in the queue, please hold.
Phone Caller #1 (03:51) Think whole person healthcare. This is Jessica. Can I help you?
Kirsten Neville (03:55) Hi, Jessica. I was hoping to connect with Jason Dahl. Is he available at this location by chance?
Phone Caller #1 (04:01) Well, he is, you’ve reached the clinical pharmacy. He’s our CEO and I’m not sure if we can send you directly to his line. Let me… see if I have a general line that I can get you transferred to. One second. Would you mind holding briefly for me?
Kirsten Neville (04:26) Okay. No worries. Yeah, thank you.
Phone Caller #1 (04:30) Thank you.
Phone Caller #1 (05:49) So much for holding. So he’s actually out of the office today and tomorrow, did you want to, did you want to speak with? Like, did you want to like send a message or like an email that I could send over to him for when he gets back?
Kirsten Neville (06:05) Oh, yeah. No worries. I actually had sent him an email and was just hoping to follow up because we had been in touch there. So… no, please, no worries. So, wait, so today’s Wednesday, Thursday. So, will he be back in office Friday then maybe?
Phone Caller #1 (06:21) It looks like maybe I can’t say for certain, but I do know he’s out today and tomorrow.
Kirsten Neville (06:27) Okay. No worries. Well, maybe I’ll just try on Friday and worst case we can follow up from there.
Phone Caller #1 (06:33) Okay. Sounds good. Yes, I’m so sorry about that.
Kirsten Neville (06:34) Right. Yeah, no worries at all. Your name was Jessica, right?
Phone Caller #1 (06:40) Yes, my name is Jessica.
Kirsten Neville (06:42) Thank you, Jessica. I appreciate your help.
Phone Caller #1 (06:45) Absolutely. You’re welcome. You have a good rest of your day.
Kirsten Neville (06:48) Thanks so much. You too. Bye.
Phone Caller #1 (06:50) Thank you. Bye bye.