Transcript
Romel C. Smith (00:00) hi, Pat, can you hear me?
Pat Weiler (00:01) I can. Oh.
Romel C. Smith (00:03) Good, good.
Pat Weiler (00:05) Yeah, I’m glad I had that up earlier. Yeah. Well, I could have had you shared it and I could have talked no biggie.
Romel C. Smith (00:17) yeah, you did good though. I should.
Pat Weiler (00:19) Have introduced myself actually because, you know, I never met them.
Romel C. Smith (00:23) I.
Pat Weiler (00:23) didn’t even.
Romel C. Smith (00:23) Think.
Pat Weiler (00:24) of that, but, you know, I was just trying to, I was trying to, you know, navigate everything for the moment. Yeah, you did really good. It’s not a big deal. But, yeah.
Romel C. Smith (00:33) Because I was going to present it, but you did really good. So, thank you.
Pat Weiler (00:37) Yeah, that’s why I was like because deb had emailed Ben and copied me saying or to Caitlin or what have you, yeah, to include me in the meeting series or whatever. And then, you know, just for her to observe and then make notes and then what we, you know, go from there with improvements, hi, Jenna. Hi.
Collette Waddell (00:58) And.
Romel C. Smith (00:58) end up presenting?
Pat Weiler (01:01) Not a big deal. Not a big deal at all. I just had to read. I can handle that.
Romel C. Smith (01:07) Well, I appreciate it. Thank you. No.
Pat Weiler (01:09) No problem.
Collette Waddell (01:10) Hi, Jenna. Hi, everybody… feels like we just talked.
Pat Weiler (01:17) I said the same thing, yeah, you know, but that’s okay. Busy.
Collette Waddell (01:25) I mean, yeah, it’s just like, where did the week go like in between?
Pat Weiler (01:31) Exactly both all the above, right? Yeah. Well, it’s scary too because it’s the end of March. It’s going to be April pretty soon and that’s scary enough next week. I know it’s crazy.
Romel C. Smith (01:43) Yeah, it is crazy.
Pat Weiler (01:45) It is how time goes by. Hi, Chris.
Chris Jaquis (01:51) Good afternoon.
Pat Weiler (01:53) Hello?
Chris Jaquis (01:56) I feel like I’ve been in this position all day all.
Pat Weiler (01:58) Day, right? I know I had to get up and stretch and it’s a little bit warmer here. So, I was able just to go outside and well, Jenna’s.
Chris Jaquis (02:09) a dog lover, she’ll appreciate this. I let the dog out. And the only reason I got up because I was like crap, I didn’t let the dog back in? Yep, it’s not cold out. It’s actually a nice temperature for dogs but, you know, he gets lonely.
Collette Waddell (02:23) Yeah, he likes the attention. Does he like stand at the door? Wait? Like, is he, I have a very needy golden retriever who like needs to be like the door has to be open so he can come back in or he needs to be like escorted I.
Chris Jaquis (02:38) have a golden who is extremely needy and he’ll come up and tap me and put his leg on me. And once he stood by the door for a few minutes, he did just lay down in front of it. So, you know, that’s I couldn’t open it to get out because he’s like.
Collette Waddell (02:53) Yeah.
Pat Weiler (02:56) Yeah.
Collette Waddell (02:57) Ours will bark. He barks. Ours is for the,
Chris Jaquis (03:00) most part silent he.
Collette Waddell (03:02) learned that, that’s the like doorbell like his doorbell to like let us know that he’s.
Chris Jaquis (03:07) there I wish he would do that. But anyway, I don’t have anything today. I know that the team is working hard on other things. So I’m just gonna be quiet, yeah, absolutely. And sit in the background because Pat’s here now and I’m Pat is here and I’m really like I told you, I pretty much if there was a file cabinet, it would have been shoved into her office. I’m like,
Collette Waddell (03:30) here you go.
Chris Jaquis (03:31) I don’t really,
Collette Waddell (03:32) want to do that or.
Pat Weiler (03:33) Maybe just one hand or like you?
Collette Waddell (03:35) Know, let me breathe and just get acclimated first.
Pat Weiler (03:38) Yeah, maybe that too. We definitely.
Chris Jaquis (03:42) Offered that service. Colette, we offered acclimation services. We really did.
Collette Waddell (03:47) Yeah, it’s kind of like sink or swim. It is just dive.
Pat Weiler (03:53) Right in, hey, well, you know, it’s what I’ve been doing for many years that’s what I’m here for and, you know, I’m familiar with medallion, but it’s just, yeah, obviously set up a little bit different with antidote from my.
Collette Waddell (04:04) Prior from.
Pat Weiler (04:06) My prior employer. So, you know, I’m just trying to get everything and Ben is off this week, so he won’t be joining. I’m not sure if there’s anybody else on the meeting that we’re waiting for?
Chris Jaquis (04:14) I don’t think we’re waiting, Edna or Debra will pop in if they have something. I think Edna had some licensing things she was working with Colette on because they also do more licensing for us too.
Collette Waddell (04:23) Patricia, just so you know, yeah, and,
Pat Weiler (04:25) that’s newer.
Collette Waddell (04:26) Ish, okay. So, I’ve got her connected with Peter. I gave him an fyi, I synced with him and just gave him a little, just, he hasn’t had a chance to meet her yet. So I just looped them together in an email so hopefully they can kind of take it and do what they need to.
Pat Weiler (04:43) Yeah, that reminds me too. I used to work with Peter. So I wonder if he.
Collette Waddell (04:48) Remembers me?
Pat Weiler (04:49) Oh, did you?
Pat Weiler (04:57) So that’s ironic you?
Collette Waddell (04:58) Will be working with him again. He doesn’t pop into these operational calls unless like we need to pull them in for a, you know, a conversation, but he’s around. He’s here. He, you know, he and I have internally, he and I have like a weekly sync just to kind of get caught up on what we both have going on with our shared accounts that we manage co, manage together. So, but that’s great. I, so Romel, I know I replied to your email just a little bit ago about you had asked about, you had resynced that application for that or the resynced the import for the file for that provider. And I just replied back and let you know that it didn’t look like there was like an open credentialing file request in process for them. Okay. And then, so you just have to go into like request initial credentialing for that provider. And then Patricia, I know that you just emailed and forgive me. Do you, I never asked you, do you like to be called Patricia or Pat?
Pat Weiler (06:00) Either one, I heard.
Chris Jaquis (06:02) Someone called you Tripp today. I was like, whoa, where’d that come from?
Collette Waddell (06:07) I.
Pat Weiler (06:08) do have individuals from which I’m still friends with from high school, a set of group of boys that call me Trish, still, but never Patty. If my mother hears you, she will correct you, but I go by Pat, mostly Patricia is fine as well, so well.
Collette Waddell (06:28) No, I mean, like let’s call you what you’ll you know, you’re used to. Yeah. Thank you. It’s Symplr.
Pat Weiler (06:34) Yeah. Yeah, I resolved that. Yeah.
Collette Waddell (06:39) Okay. The one from last night that you had or yesterday afternoon you had sent asking if you just needed to request that initial credentialing, yeah. And so the, and the platform will block you if there’s an open file already in flight, it, when you go to click that provider, initial credentialing, it’ll actually give you a little like a message that pops up saying there’s already a thing. So, I just want to make sure that was taken.
Pat Weiler (07:05) Care of hence the reason why support had to archive them, correct? Because I spoke with Brianna and she got back with me this morning through the support center little chat which I love. I always used it. My other, yeah, instead of emailing you back and forth, I just use the support if they can get to it real quick. If it’s not that urgent. No, please, she was able to do it.
Collette Waddell (07:26) Christina’s amazing Christina.
Pat Weiler (07:28) Brianna, I remember her too, and I think it was Brianna. Yeah, she got it done when she got the file. She, she was able to archive all the 18 because one did term with us. Okay? They were no longer with the group. And so she was able to archive the 18. So I just went in and I just put in, you know, request initial recredentialing, I put all their names in at once. Perfect. And then, it did it all at once. Yeah. And then I let you know, Romel know to like look for those because there’s going to be 18 coming in that’s going to be, you know, that needs reprocessing if you will. So, so, yeah, that worked fine. So thank you, you’re so.
Collette Waddell (08:06) Welcome. No. I’m glad. Yes. Yeah. Christina, I know she’s I think the team, the support team lead and she kind of just, but she’s been here for years and she’s fantastic. But we do have some amazing team. I.
Pat Weiler (08:19) Worked with her before, she was excellent. I had some rush ones in Puerto Rico, I think it was. And, she, you know, I worked with her because that’s different, right? I don’t think, you know, the coordinators weren’t used to primary source verifying their residency in Puerto Rico, which happened to be all like one or two schools. So I gave them the contact anyway, I digress. So, yeah. So props off. And I’m just giving you positive feedback for your customers.
Collette Waddell (08:44) That’s awesome. I’m so glad to hear that. And that’s definitely for those kind of those easier like the question, like a quick question, like a, yeah, kind of a quick resolution type of thing. And then if anything kind of larger we can bring to these calls or if I can help unblock things that might not be getting done, sure. Thank you. And then one, and I don’t know if you knew this about the platform. You made the comment about one of the providers no longer being with… you also deactivating them. And I did. And I don’t know if you knew, but if you were to go into the members tab to deactivate a provider’s profile, for example, if they’re no longer there, if there is an open credentialing file anywhere in process? If you deactivate the profile, it will automatically close out and like remove the open work that is in the provider at the same time. So you don’t have to do two separate things.
Pat Weiler (09:44) Right. It’s almost like, yeah, I get it. It’s almost like we’re sending their application if you will.
Pat Weiler (09:49) And it could be open primary source verifications and call it like we send it or, yep, let the group or what have you. Yeah. Okay. Thank you. Yep. Good to know anything else?
Collette Waddell (10:00) That I can help with.
Pat Weiler (10:02) So I do want to bring up a couple things that I brought up the email earlier from others and some asks and I know that Ben had an outstanding, you know, item which I believe you’re going to get back to him or you can wait till next week or what have you, that you’re going to take back to maybe Peter or the powers that be, yes, regarding that.
Pat Weiler (10:27) So that’s one. So, you know, I do want to remind you of that on his behalf, our behalf. And then there was, I don’t know if these were brought up to you specifically. But so I think I came in after the fact. Yeah, because this is at the beginning of March. So I wanted to bring up, do you guys do periodic internal audits of credentialing files? So if so, are you able to share, you know, trends, gaps, the stats, anything like that? So.
Collette Waddell (11:06) I know that our credentialing operations team does our own like audit like of the universe of files and that’s to support our ncqa certification as a cbo, right? I don’t know what I think it’s only, let me ask this question to the director. I don’t know what I think it’s only annually, but I also don’t want to misspeak because there’s probably stuff that is happening on the operations team that I’m unfamiliar with. And.
Pat Weiler (11:42) with you saying that, which I understand, and with you saying that too, it could be just random from any client that you have. Yeah, not necessarily like antidote is included in those. So I’m specifically asking, you know, for antidote clients that it could be quarterly. You know, I used to do a monthly internal when I had, you know, a team that we did it in house. So, you know, can that, yeah?
Collette Waddell (12:06) That’s not something that would be, I’ll… confirm but we don’t audit it’s. You would be auditing the files that we’re doing for you?
Pat Weiler (12:18) Yeah, right. Which we do, but I was just wondering if, you know, if you do them and then there’s trends or what have you that, you know, that you see as well that you can share on your internal? Yeah.
Collette Waddell (12:32) Let me, let me take that question back to the director. I don’t want to speak for her and maybe assume the wrong thing. And so I’ll loop her into that inquiry. Yeah.
Pat Weiler (12:45) There was a couple more here that’s internal… recredentialing tracking. I mean, that’s internal, we can run monitors. So, the recredentialing tracking and the compliance monitoring, I can get that from the analytics from the dashboards and so forth. Correct?
Collette Waddell (13:02) Well, yeah. Let’s actually or reporting, let’s review this real quick. I’m just going to do a quick screen share.
Pat Weiler (13:10) Thank you.
Collette Waddell (13:11) Yeah. Let me see here.
Collette Waddell (13:22) Okay. There’s a few things. So recredentialing… was one of the items that you just said. Yes. So this is, so when a credentialing a provider is credentialed initially credentialed or even recredentialed as soon as their file gets approved out of the committee and kind of lands in that closed queue, it will automatically, the platform automatically creates that future recredentialing… event or application that will then kick out. Yeah. So right now, it’s configured to where, you know, this is the recredentialing deadline for this provider, the recredentialing start date. That just means that on December the seventeenth of 28.
Pat Weiler (14:08) It’s.
Collette Waddell (14:09) going to move to the request queue, and then their recredentialing file will then just get processed automatically. So this is where you can, I guess monitor, yeah, if you will.
Pat Weiler (14:24) Just making sure that, yeah, just making sure, that, you know, that, that’s in the reporting. I mean, I can obviously play with it, but I just thought maybe you would know off the top of your head if I were to pull reports, you know, monthly. So you guys, so that looks like you pull ahead four months, three months, so.
Collette Waddell (14:41) It’s how it was configured during implementation. Yeah. And so I can go back into the configuration settings. I can also adjust that. So if you know, from a system wide level for your, for the antidote configuration or you also have the ability, let’s just say you needed to come in here. So right now, I’m just impersonating like a admin user, so you can actually click this button to edit the date if you need to like manually change it or adjust it to maybe bring it up for whatever the reason we randomly, you know, that maybe you need it at some point.
Pat Weiler (15:18) Okay. And,
Collette Waddell (15:19) so, so this, and then the, you know, the platform automatically kicks these off. There’s a few things in terms of reporting, right? And kind of like monitoring all of that. That’s happening one. Is that analytics table?
Collette Waddell (15:42) I think this is just credentialing work that we’ve done. I don’t know if you’ve had a chance to look at all of these. Yeah, I.
Romel C. Smith (15:51) did this?
Collette Waddell (15:52) Will show you any, you know, well, we haven’t gotten to the re creds yet as we’ve done everybody initially in the past year or so… and then this will give you all of that credentialing data. Yeah. So this is helpful and also,
Collette Waddell (16:18) have you, did you previously use like the creating a template, a report template, and then having it like auto sent to you? Was that a feature?
Pat Weiler (16:28) Yeah. I had several saved reports?
Collette Waddell (16:31) Okay. So you’re familiar with this where you would just, you know, select, you know, the different items that you want, save it. And then it can just auto send to you on the.
Romel C. Smith (16:42) Cadence Collette with this one though, it’s just like one by one though, right?
Collette Waddell (16:48) So, what do you mean? One by one?
Romel C. Smith (16:51) Like one provider? Like I think it’s just no.
Pat Weiler (16:55) See how, like, when you start, when she starts putting everything to the right, you can see that there’s 55,000 or what is that? 5,575, and then you export it and then you can filter it, whatever you need. Yeah, it just kind of gives you like a, if you’re not sure like what this is, how I use it, if you’re not sure, and please correct me if I’m over speaking. Sorry, but, you know, sometimes I’m like, well, what is that? Like profession? Like I need the provider type, but you guys call it profession. So, I had to make sure that profession was the actual like MD, PT, pa, and so I would choose that profession and I would drag it over. And then I’d look below and I can see that, you know, yeah, it’s MD, yeah, stuff like.
Collette Waddell (17:39) That, okay. And so Romel… did, I want to make sure I understood what you were, yeah.
Romel C. Smith (17:50) I see it now. I see it at the bottom there. Okay?
Collette Waddell (17:53) Okay. Yeah. And so if you were to save this template, you name it, and then, you can just run it one time or you can… say that I want this to run automatically and it’ll just pull in. Do you want it daily? Do you want it weekly, monthly, quarterly? And then, you know, when you get it? And then the platform, if you create a like a report like this where you want it weekly and you set what the first day is and it’ll send you like once a week, you know, on that day of the week, in your email, you’ll just get an email that says here’s your report for this.
Collette Waddell (18:30) So sometimes people find that helpful to kind of just have things delivered to them instead of having to kind of think about going into the platform to grab it. That’s what I was getting at with this feature here. And then Pat, real quick jumping back to the ongoing monitoring. So… this ongoing monitoring, this is going to show you medicare opt out npdb like continuous query enrollments, and then Sam and oig, it takes a while to load because there’s a lot of providers in the platform. And then this table here, full sanction audit log. This is just a comprehensive table that you can export out that includes these three different tables here. So this is just kind of having an all in one here. And then there’s.
Pat Weiler (19:21) sorry. Does that include this, the medicaid, the state medicaid? So.
Collette Waddell (19:26) Medicaid, sanctions? Nope. And I was getting, yep. Yeah, I know. Yep. So no. So that comes out of a third party. Currently, it is a third party report. It, I’ll be sending them. I think Chris, I might have historically been sending them to you in like an encrypted file. I don’t know if you’ve ever actually seen that?
Romel C. Smith (19:49) Look at his face.
Chris Jaquis (19:52) Not that I’m aware of, but I know deb, I, I’m sorry, I was half paying attention. I was reading no.
Collette Waddell (19:58) You’re fine. It is the extra monitoring element for medicaid exclusions, but Pat, I can go and I can pull a retroactive all of the historical ones and send them all to you in one so that you’re caught up and you have like the historical ones to date. That would be great. Thank you. Yeah, in a monthly cadence. So, I’ll start sending them your way. Thank you. Yeah. And so, yeah, the, and then we pull those it’s usually around the beginning of the month depending on when like that first or second day is when the, our operations team extracts all of those and then kind of puts them in folders for all of us to grab for our customers and then forward on. But again, I have access to all the historical ones that have been pulled. So I can send them all over to you so that you just have one email with everything in there. Thank you for reference. And so, yeah, that’s going to be on that external. And our engineering team does know. I mean, anytime I have the opportunity to tell them how… you know, how nuanced, and, you know, tedious that process is to having like some of the information here and some of it over here. Like I get, I let them know. So it is on their radar to hopefully integrate that data somehow into here. It would be a, win for everybody. But I’m just waiting for them.
Pat Weiler (21:22) To.
Collette Waddell (21:23) do that but they know I tell them all the time.
Pat Weiler (21:28) Okay. Yeah. So.
Collette Waddell (21:30) That’ll I, and I’ll get the, them all sent to you so that you’re up to date on all of those and.
Pat Weiler (21:37) Have them, thank you. Appreciate it. Which, which brought to me, is it safe to say in this platform? Antidotes? What have you? Every single field that I see is it in the reporter? So I can pull reports minus the medicaid exclusions… or well cause it’s not in there. So, but we just have to make sure. So I’m just curious, you know, if I need to pull a report on anything. Let’s say just county in Arizona per county or what have you? I know that’s in there, but I’m just giving an example. So every field that I see in a provider’s profile, is on the report builder. So.
Collette Waddell (22:22) On that report builder, no, that report builder is, I think there’s only like 110 fields right now that are available in there. However, what they did, what our analytics team did was create what they refer to as this provider’s summary. I don’t know if you’ve seen this before. This is a very long report that’s going to give you. It’s basically taking all of that date of birth gender email and then npi caqh primary specialty and you just keep scrolling. And then you’re going to see some state license information here. And then you’re going to keep scrolling. And then you’re going to see some board certs if they’re on file. And then you’re going to keep scrolling and you just keep scrolling. So this is going to have a lot of within those profiles and then, yeah, insurance and then you keep going all the way. So, okay.
Pat Weiler (23:25) So that’s a way to get all, you know, the data if we need to and then use it as, yeah.
Collette Waddell (23:31) And if there’s data that you’re not finding here for example, and… let me know because I can try to see if there’s like another way to pull that or if there’s another report that we can have added to this, you know what I mean? To kind of get that in. They tried to include a lot here in this provider summary, but it is, well, you just keep scrolling to the right. There’s a lot. So, yeah, if there’s anything that you’re not finding, let me know and we’ll figure out how we can, get that out. Okay?
Pat Weiler (24:10) And then also… I don’t know, you know, this is feedback because, you know, we just went through the ncqa survey and we’re good for another three years. So they, you know, antidote pass. So it’s very good news however, is there support? I don’t know if anybody gave you the feedback that, you know, when we request, you know, assistance or support to get documentation, you know… documentations, you know, files, you know, prepped or what have you, is that something you guys provide? So.
Collette Waddell (24:45) Yeah, in terms of documentation of like our ncqa our policies, our cii audit that we do, you know, the, everything that we’re delegated to do and then our own ncqa certificates and stuff like that. That is all. But then, so that is actually part of what Ben was following up on that. Okay?
Pat Weiler (25:09) That’s part of it.
Collette Waddell (25:11) Because it’s not, currently, there is a product SKU service SKU if you will, that some like customers that maybe are like a provider group or some where they have delegation contracts with some payers, there is a delegated support SKU, but that is just to help them basically just give them all of the things for that they’re going to need to give to those payers that they’re delegated with, but not from like the customer being like a health plan, having their own ncqa accreditation. And that is a conversation that we recently had. It’s not something it’s not like a service offering right now that medallion has. Yeah. And so we were getting some feedback about like what kinds of things would you want? But, but I don’t know, you know, so they’re.
Pat Weiler (26:07) okay. Yeah. And this may be redundant to you. So I apologize but I just have it. No, no.
Collette Waddell (26:11) No, no, I know you’re catching up. Yeah, no, it’s totally fine. Okay, good.
Pat Weiler (26:15) To know. But it’s helpful for me to hear it too. Okay?
Collette Waddell (26:18) Yeah. Okay. But.
Pat Weiler (26:22) At this time, no, I was in there. Gosh, this week today’s, Wednesday. I feel like it’s Thursday, you know? So that’s you know, that, that’s all I recognize. And until I get more familiar with using it, how antidotes you know, set up. Yeah. So I may have just, you know, more questions or ask. Yeah.
Collette Waddell (26:44) And so, for this and I don’t maybe you’ve already seen, right? And I don’t know how like the other organization that you were with that used medallion was set up but, you know, the antidote, the providers don’t actually log into medallion for antidote. And so it is just the ingest ingesting the caqh.
Pat Weiler (27:04) Right. Which is beautiful because I had to send out, yes, that’s how it was my lesson for it. I had to send invites or, yeah, I had to invite and then they would get an email and then they would have issues with the login or this, that, what have you? So, you know, I had to assist them and make sure that the profile or profiles were all, you know, filled in or if I could assist them going in but that’s you know, this volume is much higher.
Collette Waddell (27:30) Right. Exactly. And we’re.
Pat Weiler (27:31) only going to be growing as well.
Collette Waddell (27:33) Exactly, which brought me.
Pat Weiler (27:34) Up, which brings up just one more question. I know we’re almost out of time, but you said, you know, there’s a lot of practitioners in, you know, our account or what have you, and we’re only going to be growing, you know, so is there if the lag time because I worked with it several times, you know, if there’s lag time or what have you, can we put in a request to your it to get that kind of quicker? If it’s like a lag time? And if we double or triple, you know, the practitioner amount and the data that’s out there and it’s lagging for longer than one minute, which could be a long time. Is that something your it team can work… on regarding performance issues and lag time?
Collette Waddell (28:22) Just like the platform like being?
Pat Weiler (28:27) Yep. You know, how like you went to analytics and you said it’s taking a while to load because there’s so many, well, there’s only going to be more so, you know, yeah.
Collette Waddell (28:35) So I will say analytics tends to lag for, in my experience for most of the customers that I utilize because the data is, it’s like it’s coming out of the platform into some reporting. I don’t know different.
Pat Weiler (28:50) Than the rest of.
Collette Waddell (28:51) The then it’s like feeding back into those dashboards. So it’s kind of like going out and in. And so… I mean, I’ll find out about that. The analytics one is like the only one where I have personally seen where it just takes a minute to load everything.
Pat Weiler (29:11) Because it’s formulating the graphs and so on. Yeah. Okay.
Collette Waddell (29:16) Sometimes like sometimes I just want a table and I don’t need to see the, but then sometimes the graphs are really nice and it gives it paints the picture right of the data. So, yeah, I would say there, but… and if we’re seeing, yeah, if there’s sometimes like every now and then there might be like a latency kind of issue that I might see kind of surface and, but it’s widespread. It’s not like account like customer specific. But if we’re seeing anything like that, then absolutely can report that even, you know, reaching out to our support team if it’s you know, easier, just kind of hey platform seems to be running because then they also, they’re also might be receiving inquiries from other customers whereas I might not have that visibility. And so, yeah… okay.
Pat Weiler (30:10) No problem. It just popped into my head.
Collette Waddell (30:12) So that’s fine. Yeah, no worries. Yeah, let’s continue to use these weekly connects to kind of, yeah, get all your questions answered and everything like that and I,
Pat Weiler (30:24) kind of hijacked it. Sorry, ladies. So if you have something we’ve.
Collette Waddell (30:29) kind of gotten to the place where there’s no, like I think earlier on, I was, it was a little bit more of like agenda driven but it’s been almost just like what’s just came up. What can we unblock? You know, in recent times? So, you know, and then I don’t know if you have access. Well, you should have access to on the meeting invitation. There is a document that’s attached to the meeting series and that is this here. Again, we… haven’t if you scroll further down, you’ll see that it’s been a lot. It was more heavily used. I try to come back and, you know, put together some notes that I might have, you know, had or recalled from our conversations. But if there’s anything like for a future call and you just don’t want to, you know, I’m going to just jot this down. Feel free to use this. It’s been kind of hasn’t been consistently used but it’s there and we can certainly revive this document if it helps.
Pat Weiler (31:31) Thank you. All right.
Collette Waddell (31:33) Well, I won’t keep you all. Thanks for your time. Hope you have a good rest of your week. All right, you too. Thanks for your time. See you in a minute, Pat. Yeah.