Transcript

Phone Caller #1 (00:00) thank you for calling envision. Radiology, for scheduling, press one. For questions related to billing, press two, for medical records, press three. For our front desk, press four, dial by name, directory, press five.

Phone Caller #1 (00:24) Good morning. Envision. How may I direct your call?

Nneka-Shay Grant (00:26) Hey, good morning. This is Anika grant. I’m calling from medallion. I just had a quick question. I was hoping to send over a package from medallion to your director of revenue cycle management, and just wanted to confirm that the eight six one explorer drive address is the correct address that you guys get packages to.

Phone Caller #1 (00:46) And who’s it for?

Nneka-Shay Grant (00:48) Yeah, it’s for Rachel. Her last name is zamarapa.

Phone Caller #1 (00:54) Okay. Yeah, that’s I think that’s the corporate office.

Nneka-Shay Grant (01:08) Sorry?

Phone Caller #1 (01:08) And I’m trying to 36 36 one, right? Explorer?

Nneka-Shay Grant (01:14) I have 86 one zero. I have 86 one zero, explorer drive, suite 300.

Phone Caller #1 (01:15) Suite 300. All right?

Phone Caller #1 (01:23) Let me double check. That might be it. I haven’t seen it for a while. It is. Let’s see 86 one and suite 300.

Nneka-Shay Grant (01:38) Yep.

Phone Caller #1 (01:39) Yeah, that’s it. That’s it. I just wanted to confirm because I didn’t want to tell you and have it wrong.

Nneka-Shay Grant (01:43) Okay. Yeah, no worries. Thank you so much.

Phone Caller #1 (01:47) I’m temping that’s my excuse because I’m temping this week. So just, I don’t know everything.

Nneka-Shay Grant (01:52) Okay. Gotcha. No worries. Just wanted to confirm, thank you so much.

Phone Caller #1 (01:57) You bet. Bye bye.

Nneka-Shay Grant (01:58) All right. Bye.