Transcript
Peter Bosworth (00:00) hey, there, this.
Jim Harvey (00:02) Has been hard. Oh.
Peter Bosworth (00:07) Man. I know I’m hoping that today we can kind of resolve it because we don’t want it to be like too hard. And I guess what I was trying to explain in my email is like there’s a little bit of room for it. Like we appreciate you getting as exact as you can. And there’s also knowing that there’s wiggle.
Jim Harvey (00:27) room. Okay. I appreciate that. So, I think that where we are, is we’re going to stay with the additional… renewals that would put us at 410 per year. And with… I think we’re going to go for an additional five news per year. And for the current contract year, so… we’ve hold.
Leann Duran (01:07) on.
Jim Harvey (01:10) where is it? Let me pull it up?
Peter Bosworth (01:19) And so that would be five in years three, four, five.
Jim Harvey (01:23) Yeah, yes. And in the current contract year, I… did have some questions, so in our original contract, it references, let’s… see if I’ve got that pulled up. Let me pull that up real quick.
Peter Bosworth (01:52) I have your original contract.
Jim Harvey (01:59) Yeah, I’m just pulling it up, it references.
Jim Harvey (02:21) New license applications and renewal license applications. And then the medallion platform per… provider, is that medallion platform per provider, the medallion core, what’s that?
Peter Bosworth (02:40) Sorry, it’s called medallion core now.
Jim Harvey (02:44) Okay. Is that the imlc postloq and loq or no? Just post?
Peter Bosworth (02:55) So, imlc licensing, postloq and imlc licensing, loq. So these are two SKUs that were not included in your contract, however you’re able to consume them. So they’re going to show up in the consumption dash?
Jim Harvey (03:11) Okay. So… consumption… okay. We’ve had, we’ve consumed 11 new visits in the current contract year? Is that correct?
Jim Harvey (03:32) 11, sorry.
Peter Bosworth (03:34) You’ve consumed 11 new licenses in the current contract year. Yes?
Jim Harvey (03:38) New licenses. Sorry, we deal in visits. I’ve been on other calls today. So, yeah, 11 new licenses. So, I think that in the, we have 18 pending?
Jim Harvey (03:54) For dr.
Leann Duran (03:58) Breeland?
Jim Harvey (04:00) And so we’ve got four that we’ve not yet consumed for this year. Do you know why it reflects 15 purchased volume if we were on a 10 per year purchase is some of that carryover?
Peter Bosworth (04:16) Yeah. So that’s the two, remember when you were like, what’s the delta between 220,000, 225,000. It was because there were these two small upsell agreements for additional licenses. And so, one was for two licenses, and one was for three licenses and it’s for a different arm of concentra’s business.
Jim Harvey (04:35) And so, oh.
Peter Bosworth (04:37) Bumped the number from 10 to 15.
Jim Harvey (04:42) Okay. Yeah. And that’s being built to a different po, yeah. Okay.
Peter Bosworth (04:51) So, quick thought on the breeland… licenses. Those are. Sorry, let me pause this. These are the imlc licenses. So like, they’re gonna count.
Leann Duran (05:03) Cheaper. So, so… full disclosure, Peter… I have tried my best to put my happy face on for medallion with my providers, you know, them trying something new. They have a lot of complaints, but I’ve always put my best foot forward on backing medallion. Well, this has probably been like the most frustrating part of what the trials and tribulations of medallion for me is that I put the, I put a bulk of license in for dr breeland to be ordered in October 30 first. I did opt through the imlc. I ordered the letter of qualification, however it was attached to a Texas license so that she doesn’t have… whereas it should have been attached, the loq should have been attached to her Mississippi license because she has a Mississippi license. But… long story short, there’s 18 on hold in there for dr breeland that were supposed to be going through the imlc. Well, it turns out she is ineligible for the imlc because she’s not board certified. So it has taken since October 30 first granted, the clinician was delayed to get some certain tasks done. But up until this week, to be told that, well, it turns out she’s not imlc qualified. So… we’re basically I’m in correspondence with someone to have those states flip to as an application to the board to the direct board. So someone tried to explain to me, well the loq can been applied for until she got a Texas license. Well, I understand that, but the Texas license was also put on hold. So it was never worked. So it was like, I understand what they’re saying but the Texas license was never worked to having been tried to get an loq. So it was one thing wasn’t happening for another thing to happen. But it turns out we were never going to be able to have the loq. So we just found out that this week. So we’re kind of concerned about how those new license is going to look when we’re trying to true up here and they’re actually not going to be there since they’re not going through the imlc. They’re not going to reflect a cheaper. It’s going to be 650 per license. So that’s what we’re kind of raising the red flag about we’re trying to true up here. It’s not going to be once those license actually get turned over and worked, it’s not going to look.
Jim Harvey (08:10) Is Texas one of the licenses pending?
Leann Duran (08:13) It is, so.
Jim Harvey (08:15) Could we get them to do Texas first and then tie the other licenses to Texas for loq?
Leann Duran (08:22) So, she’s not going to be eligible for loq at all because she’s not certified. So, yeah. So she’s not going to be at all. But that’s like I had tried to reach out several times because it was how they have it pended or on hold. I had tried to reach out for support on this particular, the Texas and the loq and it kept giving me a red box, an error that says I couldn’t put the support ticket. So I reached out on a different license and someone said, sorry, we can’t help you. We’re just working on this license. You need to go through support. So, but it was, I am trying to go support through a particular that in regards to the exact problem I’m having, but I can’t create the ticket. So finally someone heard me and said, okay, well, I see the issue about the loq, I said, can we move this to Mississippi, the loq through Mississippi to get this moving? They did. And that’s when I found out this week that she’s… not, she is ineligible for imlc, that’s the bottom line.
Peter Bosworth (09:46) Because she’s not board certified.
Leann Duran (09:48) Because she’s not board certified. So granted, I put these in October. We even preemptively sent an email to Miro. I think her name is Miro. We don’t have any specifics. It’s body specific that we can reach out for issues. It’s always like go through the support and it’s like we’re now Friday because I’m corresponding with somebody who only will give me one answer a day because I’m having to go through support. And this is a pretty complex problem. So, and it is even more a problem now because I know you’re rushing to get your job done and we can’t we’re I’m concerned about the difference in funds because that is pretty impactful compared to 15 licenses… but it changes the dynamics of what a true up would look really look like for us like in three weeks when they get this situation applied accordingly, we might still, it might we’ll… still might be in the red because of this. Okay. So if.
Peter Bosworth (11:07) dr Breland cannot participate… if it cannot be approved for an loq and needs to go through standard board submission for each state. I just want to confirm that like price and cost aside there? Do you need this provider licensed in those 10 states, and you want them switched? And you’ve already submitted that, to have it switched?
Leann Duran (11:35) So, I have just, I sent an email back today because that’s where we’re at in the process. You know, I’m not, they… basically said, okay, well, we’re on the same page. She is ineligible, this is what needs to happen. I sent an email today to say, please switch. So I don’t know what’s specifically required on my end. Do I, since these are on hold, do I just go ahead and submit regular license requests? I would appreciate if somebody would go in and flip those for me, go in and reassign the license? I feel like I want somebody to be more hands on this particular situation because I can go in there and, or if I, if it’s necessary, I can go in and resubmit everything but those licenses are still reflecting on hold there’s 18 in there.
Peter Bosworth (12:42) Yeah. So we can, I can get this kind of like dealt with and escalated for you. The question I have is, well, the question I have internally honestly is that we might need to just mark them. They haven’t counted towards anything they’re just like in.
Leann Duran (12:59) Exactly.
Peter Bosworth (13:03) So.
Peter Bosworth (13:09) My question is whether we should mark them as, yeah… we can basically remove them from consumption and then just have new ones submitted. Okay. But they.
Leann Duran (13:24) technically aren’t showing in consumption. It’s like they’re in an on hold status, right? Because I feel like none of, is that actually showing as consumption on your end?
Peter Bosworth (13:39) I need… to dig into it, but either way will make you whole on them like it’s not going to count… double?
Leann Duran (13:54) Well, yeah, sure. Yeah. But.
Peter Bosworth (13:58) Like, I guess my question is, do you want? So you want new license requests for those licenses for dr Breland ASAP? So that the.
Leann Duran (14:06) process absolutely all except Nevada?
Peter Bosworth (14:09) Okay. So let me just confirm here. So for all except for Nevada? Okay. So.
Leann Duran (14:15) Oklahoma. Yeah, because I’m thinking that board certification problem will come up for Nevada as well. So I want to go ahead and pull that one back because I’m not super certain but just I do, we do want all of those to be switched to new license through their board because we can’t do it through the compact. Okay?
Jim Harvey (14:39) And so that would put us at, what did we talk about? Earlier? 14 new… licenses to… add to this year?
Jim Harvey (15:00) Sorry, I’m just, well, dr mazzutti have one too that would count as new. Is that, so it’s maybe 15. So.
Leann Duran (15:07) This is, it gets kind of complex because overall, there are 28 licenses on hold. Dr mazzutti is waiting for a letter of qualification. So her new licenses, I believe one is going to count. The loq is going to account for like a new license. The rest are going to count as cheaper, right? Peter… if they’re imlc,
Peter Bosworth (15:40) if.
Leann Duran (15:40) they, yeah. So it’s we’re waiting for the letter of qualification. I can see that it has been requested. The application has been submitted. So hers, they won’t count as new licensures. We’re trying to come up with a number… because won’t, this be impactful… as far as the account of new licensures?
Leann Duran (16:13) so, let’s see.
Leann Duran (16:19) Between what the board is processing, and between what’s on hold, that’s what I’m having trouble confirming Jim’s number for accuracy of how many new licenses are in the pipeline that has not hit what we’re trying to true up here. Okay? And if we shouldn’t even be worried about this, then we… could just stay where we’re at, but it seems like if a month from now the new licensure hits.
Leann Duran (17:03) So,
Peter Bosworth (17:03) I mean, I think we can resolve this like we should be talking about this and we can resolve it and like come to a number like today. I’m not too worried about it. Okay?
Leann Duran (17:16) Good.
Peter Bosworth (17:17) So… basically, I just told our team to make sure that the new license requests are made for gunner Breland in these nine states because we’re not doing Nevada. So, and if you could just double confirm, Oklahoma, Kentucky, Minnesota, Tennessee… Connecticut, Wisconsin, Maryland, Ohio, Indiana. It’s basically the nine.
Leann Duran (17:45) So, we’re where are you getting here?
Peter Bosworth (17:48) Sorry, I can share my screen. So basically you asked, there are 10 loq requests… for gunner Breland… and you said don’t submit a new license for Nevada?
Leann Duran (18:08) So, but scroll for what, where let’s see here? I’m just in the on hold.
Leann Duran (18:28) So… so that’s more, the 18 is what I’m thinking 18. So minus one… minus the Nevada.
Peter Bosworth (18:44) Okay. So, okay. So all of these minus Nevada? Okay, correct. Got it. Okay. So one sec.
Leann Duran (19:08) And Jim, just so you know, she’s the one with the three license so that we, that’s why there looks like so many because we, you know, to get sufficient licensing, she’s only, she was only at three. So, yeah.
Peter Bosworth (19:28) Oklahoma, Kentucky, Minnesota, Tennessee, Connecticut, Wisconsin, Maryland, Ohio, Indiana.
Peter Bosworth (19:38) Colorado.
Peter Bosworth (19:44) New Jersey, Missouri… Michigan, Arizona… Georgia. Okay. Illinois and Texas. All right?
Peter Bosworth (20:05) Okay. Awesome. So that’s… 17 licenses?
Leann Duran (20:17) And sorry?
Peter Bosworth (20:19) Go ahead if you.
Leann Duran (20:20) want to switch over to max, sudy,
Peter Bosworth (20:25) how would I spell that?
Leann Duran (20:27) M a GH… got it. So I’m wondering she has, so she should be counting as just one since… we are, this will be an imlc situation. We’ve got her, but,
Peter Bosworth (20:49) she is good for the imlc… hopefully as.
Leann Duran (20:54) Far as we know, yes, hopefully, yeah, but she does also have license on hold waiting for the imlc. So one of those should count as the 650, but all the rest new licenses should be at 100.
Peter Bosworth (21:09) That’s exactly correct? Okay. Perfect.
Leann Duran (21:14) So that’s 19?
Peter Bosworth (21:20) 18, right?
Leann Duran (21:21) 18, because.
Peter Bosworth (21:23) you said the other provider had had 18?
Leann Duran (21:26) 17? Yeah. You’re right?
Peter Bosworth (21:28) So, it’d be 18, so, and,
Jim Harvey (21:31) we’ve consumed 11. We’ve got four purchased for this year. So we would be at 14, right?
Peter Bosworth (21:44) You’ve… yep. So you’ve consumed 11?
Peter Bosworth (21:54) And so we’re basically, we’re talking about adding 18… and we,
Jim Harvey (22:02) could I?
Peter Bosworth (22:03) Just want to make sure so that five that is using the different arm of your business. I just want to make just understand how you’re factoring those in because it’s like we could just do a clean 18 that are for the Jim and Leann team.
Leann Duran (22:16) So we don’t so, those five are counting against, our five. Yeah. Okay. How about this too? It might be a long stretch, but is… it, we’re there’s no flexibility as far as taking 10 from next year and the next year and utilizing them now that’s like out of the question, right? Like counting towards this?
Peter Bosworth (22:46) That, that is, they’re like, yes, we can do that to a degree. So like if you need 18 between now and like… you need 18 now… our recommendation would just be to put in 18 in this year so that they’re consumed against in this year and that, you, when October first rolls around… it’s like cleaner to track what’s being counted toward each term year?
Leann Duran (23:29) Yeah. So, no. So you, so most likely the accounting, for these 18 needs to be put in to help true up, to be included for, with the true up? Yeah. Okay. Yes. So, the.
Jim Harvey (23:48) next year is how many for dr breeland?
Peter Bosworth (23:54) 17 for dr breeland, and 117? Okay. Four.
Jim Harvey (24:00) And, okay. Yeah. And then Leann… since we’re licensing up so much this year and we’ve typically had consistency and we haven’t lost providers until this recent this current year, I don’t anticipate us losing providers. Maybe we should stay at 10 for.
Peter Bosworth (24:27) years.
Jim Harvey (24:28) Three through five.
Leann Duran (24:30) Leave that, okay?
Jim Harvey (24:33) We’ll do that. We’ll stay at 10 years, three through five, basically leave the same, we’re just, we’re adding the 60 renewals, so, that won’t change. I think, the year, you know, the quote is really going to be around what’s in this year?
Peter Bosworth (24:57) Yep. Okay. So, let’s let me clean this up a little bit here. And… the thing that gets tricky… is just that like each day that goes by, obviously, the consumption data changes a little bit.
Jim Harvey (25:14) Yeah.
Peter Bosworth (25:16) So I just need to like update that. And,
Peter Bosworth (25:25) so… yeah, okay.
Jim Harvey (25:32) Sorry… go ahead. I had a call this morning with folks in our procurement department, and they said that this… addendum needs to reflect it currently just says concentra for us. It should say concentra health services, comma, inc, period. Okay?
Peter Bosworth (26:02) Concentra health services?
Peter Bosworth (26:07) Comma, inc, period?
Jim Harvey (26:09) Yeah, comma inc period, and then they would like it in a word or a fillable PDF document.
Peter Bosworth (26:19) I can send a PDF document. Okay? And I, what about 50 80 spectrum drive? Suite, 1,200 west?
Jim Harvey (26:28) That’s correct? Okay?
Peter Bosworth (26:30) Addison, Texas 75, zero zero one. Yes. Yeah. Okay.
Peter Bosworth (26:40) Okay.
Peter Bosworth (26:49) So, here’s what I’m thinking?
Peter Bosworth (27:07) One moment. Okay. So, what I’m gonna do is I’m just going to reduce… the… so now, in the imlc licensing post loq, we had a line item for 27 and I’m going to reduce that by 18 because… those are going away… and becoming new licenses?
Jim Harvey (28:03) Okay. So.
Leann Duran (28:17) And just curious the licenses that are… board processing… they are… on the dashboard where?
Leann Duran (28:40) One two one.
Peter Bosworth (28:48) So, anything that’s board processing is already counted towards consumption, perfect?
Leann Duran (28:54) Thank you. Yep.
Peter Bosworth (28:57) Okay. So, let’s look at… this.
Peter Bosworth (29:30) All right. So, let me just talk through each one of these. So current… overconsumption to date, that number. Is this number? Okay? Then state licensing renewals. So this was, this is the 146 that have yet to be requested. And then the five that are in progress… this number was reduced from 27 to… nine because that delta of 18 now appears here. And then this is the imlc loq for… the provider who’s not Ghana, Breland?
Leann Duran (30:26) Back city, yes.
Peter Bosworth (30:29) Okay. And then everything else is just the 60 renewals.
Jim Harvey (30:35) Okay. So then what will be payable within 30 days of the update? That 49, 192.
Peter Bosworth (30:46) Correct. Okay. And then everything else doesn’t happen until October when year three begins?
Leann Duran (31:01) Okay.
Peter Bosworth (31:12) So, any questions on that part?
Jim Harvey (31:16) No… not for me.
Peter Bosworth (31:23) So, on October first. So upon basically net 30, so from 30 days, this will come due… and then October first, this… would come due 30 days after. Yeah. Okay. And every October first subsequently. Yeah.
Jim Harvey (31:52) And that’s I think how we do it. I’ve got a call with our finance individual… that we work with just to go over all this on Monday.
Peter Bosworth (32:07) Okay. And so this was just approved just now. And so I’ll send it to you as a PDF. Yeah.
Jim Harvey (32:18) Just update the concentra name.
Peter Bosworth (32:21) Oh, wait. So I did that too.
Jim Harvey (32:24) You did? Okay. I.
Peter Bosworth (32:26) just want to make sure that looks right?
Jim Harvey (32:28) That’s it. Yep. Perfect. Okay?
Peter Bosworth (32:34) Okay. And then the idea here is that we are, this… should take us through the, you know, the remainder of the agreement. But… yeah… and then, Leann. Sorry. Oh, go ahead, Leann?
Leann Duran (32:52) Hey, Peter, I have a question. Okay. So, and I have yet to do research because this has been a lot to tackle just trying to make just to research how everything is falling. But say there was a circumstance where Alabama, we had three license that were specialty license that could not be renewed because Alabama did away with them. And we had to flip those license into new license. I did see where we were basically those we were charged for a new life or charged for the renewal. And for a new licensure, in that circumstance, it seems like if we didn’t get a license out of it, does it still, does it count because it was on auto renew or basically that, that’s… what happened? The Alabama couldn’t be renewed, had to turn into a new license. We got the new license. But in the consumption, it’s listing as one of each. So I was curious to know how that, what’s the rationale for that? Why?
Peter Bosworth (34:09) Could the license not be renewed? Because.
Leann Duran (34:12) Alabama is no longer issuing specialty license. It was probably a covid thing where we got specialty license for our clinicians during that time. And then Alabama up to a certain point said we’re no longer issuing specialty… license. They’re going away if you choose to get a full licensure that’s something we can accommodate. But the renewal couldn’t take place however under consumption for these particular doctors, it shows that we consumed it as a license, but it… actually wasn’t issued.
Peter Bosworth (34:57) Yeah. So I’m… looking at, yeah, I see where those happen and that would be like Shilpa… Saxena.
Leann Duran (35:09) Yeah, yelderman. Houston.
Peter Bosworth (35:14) So, I can… see what we can do about that. Typically, it’s like because we, it reached consumption because it reached the status of intake complete because we went through and created the application.
Leann Duran (35:33) Okay.
Peter Bosworth (35:35) But I’m seeing like three of those as an example. Is that what you’re seeing?
Leann Duran (35:42) It is, yeah, that is, so I understand that rationale for sure. They may have went through the work to find that information out.
Leann Duran (36:00) So that being that?
Leann Duran (36:07) I want to just briefly review with you this situation… just to see, I just want to know what the expectations should be. So in general, if that was going to be the situation, I… feel like since those kind of all happened at the same time, I would hope now it’s a lesson learned on my end. But it seems like for a licensure company that this would be information that you, I guess it’s not, it’s expected for me to know me to catch before it goes to renewal to… prevent that. So that it’s just if that’s the way it’s going to be that’s the way it’s going to be. I can wrap my mind around that, but it seems like I would that, that’s costly for us in this particular situation. I’m going to read this to you. And if I, it’s just all about expectations. I need to know what to expect and how much attention I need to pay… for this licensure situation. Email says, I apologize for the back and forth in this. Our intake team was not aware of the board certification and residency requirements to obtain an loq because the initial request was obtained. So that one, our intake team was not aware of the board certification for imlc. I would expect that one should know that. So… that they, so, I too didn’t know that. So this is a lesson learned for sure. Shouldn’t happen again. But, and then they go on to say I ordered the llq through Texas. And since the clinician doesn’t have a license in Texas, we were waiting to get the license in Texas then apply for the llq? Well, that’s good and all. But you didn’t try to, you weren’t working on the Texas license. So how was one thing going to happen? If one thing wasn’t happening? I think so. So there’s just like some deficiencies here. As far as expectations, I would think that I would have been notified sooner… but is it, should I just need to keep up on laws, keep up on states no longer issuing a specialty license. It seems like it’s just like medallion is just going to do the work that it ordered. And this is another example like Michigan. They were in legislature less legislature about practicing with the imlc. I.
Peter Bosworth (39:02) Contracted that, yeah.
Leann Duran (39:03) I opted for a license for dr house connect in Michigan. I got the license within two weeks, great. But then… I just say I was like, gosh. So I just got this new license. Thank goodness it was only 100, but I would think that medallion would have like said, hey, we shouldn’t issue anymore. We shouldn’t approach this license just yet because we don’t know if we’re going to be able to carry them anymore after March, that was not the case. So, thank goodness it’s not the case but stuff like that. I feel like it would be nice to get the feedback, but it’s not happening. Yeah.
Peter Bosworth (39:49) And I absolutely, and just for context, I, Michigan is staying in the imlc absolutely.
Leann Duran (39:54) Yeah, I’ve been watching every day this week trying to make sure. Yeah, yeah, yeah.
Peter Bosworth (40:00) I think, I like. So we have our licensing team is tracking and, you know, studying and staying up to date on the legislation and different processes about specialty licenses as… like much as they can. And then to like opera and operationalize that and to like edit in flight requests is something that’s a little bit trickier. But like in the, I guess all I would say is, you know, I’m gonna see what we can do on these Alabama licenses for sure. And then the loq, the post loq for Ghana Breland, like there’s no double charging that will happen with those. So we’ll make everything clean in terms of how it is in the platform today. But like your question seems to be more about the research medallion does and how we are able to preventatively stop that. I would say, you know, it’s, we do it’s a bit of a… it goes both ways, I guess like.
Leann Duran (41:13) Okay. Yeah. And I understand this is not particularly your department, but that’s kind of problem. I’m basically having trouble finding somebody who I could relay this information or actually feel like… you know, communication is established. So I realize it’s not like you but like.
Jim Harvey (41:38) Somebody you could escalate things to that would be at a more senior level. Yeah.
Peter Bosworth (41:44) And… I… can take that back and see what ability we have, to do that. Yeah. Okay. Yeah.
Leann Duran (42:04) I had sent an email yesterday to Mira and Samantha Burchard, hoping for a little direction and support with this and I didn’t hear back today and that’s kind of like knowing that this kind of needed to be discussed with you as far as, you know, truing up the situation. But so I need attention to this and I’m not getting it and we had to have this extra conversation with you today to bring it to your attention. Because because I haven’t been able to get people involved to make this, right? So here we are on a Friday and… it’s just a little frustrating. So… if you could help in guidance and getting some attention to this kind of thing, it’s just kind of trickled down. It’s kind of cascaded this problem. Yeah, no.
Peter Bosworth (43:07) I appreciate that. Let me take it back and see what we can do in terms of into a point of escal, like additional point of escalation beyond the support team because it seems like that would be the remedy here if I’m understanding correctly… yeah.
Jim Harvey (43:27) Okay. Yes.
Jim Harvey (43:33) I know we’re over time but I just wanted to ask if we need like if something happened, I’m not expecting it, but if we needed a true up in year three because we’re having fewer license needs, could we trigger that like request it and go through an evaluation process again? Or is this pretty much like… we’re stuck with what we got in this agreement?
Peter Bosworth (44:07) You’re talking about like a reverse true up or something?
Jim Harvey (44:10) Yeah.
Peter Bosworth (44:13) So basically, the way it works is like your contract runs through September thirtieth 20 29. Yeah. And so whatever you’re if you’re lagging if like the needs are, if you’re not using as much as you thought you’d still have all the way through September thirtieth of 20 29 to use anything that you purchased? Yeah. Okay. But there’s not, like a refund process or something?
Leann Duran (44:41) Got it.
Jim Harvey (44:43) Okay. I was just curious we had talked about yesterday or last time we met on like at the end of the contract, if we’ve got unused hours, whether… now, if we did a renewal contract, could we potentially roll over… or is that more of like a matt question, Matthew helderman, oh,
Peter Bosworth (45:05) no, I mean, Matthew’s no longer with the I’m kind of your contracting Guy. Oh, okay. Consumption question Guy. And so… the spend rolls over between term years within the contract. But then whatever’s not used by September thirtieth, 20 29. That is when it becomes kind of like a use it or lose it. Okay. So in like three and a half years.
Leann Duran (45:36) Got it. So, did you say matt’s no longer with the company?
Peter Bosworth (45:40) Matthew helderman, Yeah, correct.
Leann Duran (45:44) He’s no longer with the company, correct? Okay. Yeah, he was. I’m glad you say that because he was going to be the next one that I start kicking and stomping to say, hello. I need help. So that, so I’m glad that I didn’t say that, send that message.
Peter Bosworth (46:07) Yeah.
Leann Duran (46:13) Yeah, I really need somebody to chat with. I have another problem that I’m kind of dealing with. It’s in regards to a new licensure as well, but I think it, I’m certain it’s already hit consumption, but there’s some discrepancies I received a employment verification yesterday and the notes attached to the licensure say… employment verification was sent to 26, it’s for one Mississippi license. It’s taken over three months. And I’m like there’s a discrepancy in the timeline and I’m just like I’m gonna get on top of this and fill out this employment verification. But it’s I… was just assigned this yesterday and I’m… just surprised that the timeline’s not matching up about… where they said this was. And this is something that I feel like I should have done a month ago or two months ago on a verification if that was needed. And so got it in my inbox. I’m just like not quite sure what’s happening… what’s my request and it’s hard to talk to somebody to say why is it this way?
Peter Bosworth (47:33) Yeah, I think like there’s certainly more that… our support team can be doing to like just remedy and triage and action things in a more timely fashion. And so why don’t, I can take this back and so I’m going to follow up on that. And then I’ll send the agreement as a PDF in our email thread as well as the linked version. And then, yeah… if… there’s any questions.
Jim Harvey (48:13) Thank you.
Leann Duran (48:13) At least. Thank you for hearing me.
Peter Bosworth (48:16) Yes, no, absolutely. Absolutely. We appreciate it. And, and yeah, we’ll get everything sorted from like the gannabryland and all of.
Jim Harvey (48:28) that, thank you. Yeah. Okay. All right. Well, I’ll meet with our, my boss and then dr brubaker on these changes on Monday and then get everything over to procurement. Okay? All right. Well, thank you Peter.
Peter Bosworth (48:54) Yes, thank you. And then… you know, assuming that goes, so you’re still listed as the signer here. So, yeah. Yeah, assuming all that goes well, you can sign directly using the link on Monday or Tuesday, and yeah, you shouldn’t have any issues with that, but it’ll… be in your inbox as soon as we hang up.
Jim Harvey (49:19) Okay, great. Well, thank you. And yeah, I noted for our procurement folks that we need a quick turnaround on Monday, so.
Peter Bosworth (49:28) I appreciate that. I appreciate that. Sorry to see Texas lost. That was actually brutal for the bracket but.
Leann Duran (49:35) That was like, okay, I’m having some stressful days at work and that just sent me over the edge. It was like a whiplash at the end. I was like, okay, I feel like I’m officially just depressed. What if I wake up in a better mood that was just so bad? So bad. But, yeah.
Peter Bosworth (49:55) I know it’s funny how Texas is like the Cinderella story when it’s like your endowment’s 48,000,000,000 dollars, but there it used to be like, you know, some catholic school in the middle of Iowa that made it. But now college basketball’s changed a lot, but.
Jim Harvey (50:10) Yeah.
Leann Duran (50:11) Yeah. And it’s on the, up for Texas as far as basketball too. So not to mention football, but that was, amazing run. And I feel like it’s great expectations moving forward and I happen to be, I’m a proud mama bear. My daughter was a freshman at ut this year, so we are all about it. So fortunate to be able to be a part of it. And, but it’s so exciting with that game, just, it crushed me. Oh, man. Especially at the end. It was like that’s it. I’m depressed. I need to go to sleep.
Peter Bosworth (50:50) Oh, man. I know they had a good run though, and it looks like the future’s bright. So, yeah.
Leann Duran (50:55) Definitely.
Peter Bosworth (50:57) Excellent. Well, have a great weekend and thanks so much for your time.
Jim Harvey (51:02) Thank you. Take care.
Peter Bosworth (51:04) Bye.