Transcript
Phone Caller #1 (00:00) thank you for calling cape fear valley health. If this is an emergency, please hang up and call, please note that calls may be monitored or recorded for training and quality assurance purposes. Please select from the following menu options to reach the emergency department. Press two. For patient billing questions. Press three. Please note. Patient financial services is open Monday through Friday from eight a M till five P. M, closed on Saturday, Sunday and holidays for medical records, press four. For the radiology department, please press five. For the lab, press six for physician referrals or to speak to a nurse about a general medical question. Press seven to reach the operator, please press zero. Now, thank you for wait while I transfer your call. We’ll return to your call momentarily… Cooper valley health.
Alex Lawrence (01:07) Hi, how are you doing? Happy Friday. This is a random question.
Phone Caller #1 (01:10) Hi,
Alex Lawrence (01:11) I’m trying to send like a little gift basket to one of the people on the executive team, and I was curious if you are able to confirm if they have an address that they work out of. I kind of bounced around. And so, I’m hoping to just find, I don’t want to send it to somewhere that he might not even work at.
Phone Caller #1 (01:36) Okay. What’s the name?
Alex Lawrence (01:38) It is Bart B a RT pfizer, FISER.
Alex Lawrence (01:49) I found a couple addresses and I have no idea if any of them are accurate. So, I was hoping.
Phone Caller #1 (01:58) I’m not seeing hold on one moment. Okay… people will have cancer in their lifetime. Thank you for calling the cape fear valley human resources department. Our normal operating hours are Monday through Friday, seven a. M until five P. M. Our office is located at 1,320 medical drive, Fayetteville, North Carolina. Please choose from the following options so that we may best direct your call for employment verification. Press one. For employee relations, press two for family medical leave or leave of absence, press three for benefits, press four for contract labor, press five for employment opportunities. Press six. For all other questions, please press nine or hold to be transferred to a representative. Thank you again for calling the cape fear valley human resources department. Wait while I transfer your call.
Phone Caller #1 (03:06) Cape fear valley human resources.
Alex Lawrence (03:09) How are you doing today? Happy Friday. I just ran.
Phone Caller #1 (03:12) Happy Friday.
Alex Lawrence (03:13) Random question. So, I’m trying to send a little like gift basket to one of the people on the executive team, and I was curious if you would be able to confirm what address they are associated with?
Phone Caller #1 (03:28) You work here?
Alex Lawrence (03:30) I do not work here.
Phone Caller #1 (03:32) I wouldn’t be able to give out their addresses. Do you have their contact information to be able to ask them?
Alex Lawrence (03:36) Okay. Yeah. Well, it was, that kind of gets rid of the whole surprise thing. I was just, I didn’t know if there’s like an executive office that.
Phone Caller #1 (03:43) Oh, you’re surprised? Okay. Yeah.
Alex Lawrence (03:49) Like we can send them to.
Alex Lawrence (03:53) I don’t need like a personal address or anything?
Phone Caller #1 (03:53) We can send them to HR. I mean, I wonder, I mean, yeah, you, we are not against like sending things to HR. I just wonder how it would work with them getting it. Would we just contact them? And like, hey, we have something here for you. Would it be mailed?
Alex Lawrence (04:10) Yeah, like I, yeah, I was gonna say like a lot of medical centers, I know, like when we send stuff they have like an executive floor, so you can just send it just to the main hospital and they’ll deliver it there. I just didn’t I was just curious how that like might work.
Phone Caller #1 (04:25) Sorry, I don’t have much information, but I do have some numbers. Let me see if I can get you over to the mailroom area, and then they can give you some more guidance. They’re inside of the main hospital. We’re across the street, so they can give you some main guidance and the location, you can get it delivered to.
Alex Lawrence (04:44) Awesome. Thank you so much.
Phone Caller #1 (04:45) You’re very welcome. You have a good weekend. One second. Thank you. The emergency room is staffed by a round the clock team of skilled physicians, physician, assistants, nurse practitioners, and nurses who specialize in emergency care.
Alex Lawrence (04:48) You too. Take care.
Phone Caller #1 (04:59) They have access.
Phone Caller #1 (05:06) Meryl, David.
Alex Lawrence (05:09) Bye. How are you doing? Happy Friday? I had a random question.
Phone Caller #1 (05:11) Happy first.
Alex Lawrence (05:14) I had a random question. I am trying to send like a little gift basket thing to one of the people on the executive team and I’m not sure what address.
Phone Caller #1 (05:14) Yeah. Let’s go.
Phone Caller #1 (05:21) Right.
Alex Lawrence (05:24) I would send that to, and I was just curious how it might work if I like if, you know.
Phone Caller #1 (05:33) Yeah, yeah, yeah, no problem.
Alex Lawrence (05:33) Like if I had.
Phone Caller #1 (05:35) How are you sending it? Regular mail, fedex? Ups?
Alex Lawrence (05:38) It’ll come from doordash. So, it’ll.
Phone Caller #1 (05:43) doordash.
Alex Lawrence (05:45) Yeah, it’ll come from doordash? It’s.
Phone Caller #1 (05:45) they do that.
Alex Lawrence (05:49) Yeah, you just deliver it. You just write the address and they’ll just come bring the food and stuff there.
Phone Caller #1 (05:56) Oh,
Alex Lawrence (05:58) but I was curious if there’s a,
Phone Caller #1 (05:59) well,
Alex Lawrence (06:02) it’s the person that’s in the executive team and I’m not sure if there’s like an address that you guys.
Phone Caller #1 (06:05) Yeah.
Alex Lawrence (06:08) Know where they work out of, or if I just send it just straight to like the front desk of the hospital, and then it could get delivered that way. Is that?
Phone Caller #1 (06:17) Yeah, to tell you the truth, I don’t really know how I work with food and doordash at the desk. I mean, I can give you the address though.
Alex Lawrence (06:19) Something you’ve.
Phone Caller #1 (06:24) no problem.
Alex Lawrence (06:25) Yeah. Is it the, is it just the 16 38, Owen drive?
Phone Caller #1 (06:29) Yep. It sure is Fayetteville, and then the zip code two eight, three four.
Alex Lawrence (06:30) Okay.
Alex Lawrence (06:36) Okay. Perfect. Awesome. And I’ll just put a,
Phone Caller #1 (06:37) yeah, and then just make sure you put, yeah… who it’s for, you know?
Alex Lawrence (06:44) Okay. Yeah. And if it, I assume, yeah, like if it makes it to the front desk or something, maybe it’ll make it to mail room or something along there, but, yeah, I appreciate your time.
Alex Lawrence (06:56) Thank you so much.
Phone Caller #1 (06:55) Thank you. Oh, no problem at all. If you got any issues, just give me a holler, give me a call. You got the number. So, just give me a call and I’ll see what I can do for you.
Alex Lawrence (07:02) Awesome. And what was your name again?
Phone Caller #1 (07:08) David.
Alex Lawrence (07:10) David, and what would be the phone number for mail room?
Phone Caller #1 (07:11) Yep. David in the mail room? Nine, one zero, six, one, five, six, five eight, two.
Alex Lawrence (07:23) Perfect. Thank you so much, David. Hope you have a great Friday?
Phone Caller #1 (07:25) Oh, no problem. You too. Thanks a lot.
Alex Lawrence (07:27) Take care.
Phone Caller #1 (07:28) All right.
Alex Lawrence (07:28) Bye.