Transcript
Phone Caller #1 (00:00) thank you for calling erlanger to bypass this menu, press zero for patient accounts or billing press one.
Phone Caller #1 (00:26) Thank you for calling erlanger health system. This is the operator. How may I help you?
Alex Lawrence (00:31) Hi, good morning. Happy Friday. I was trying to… send like a little gift package to one of the people on the executive team. His name is Chris mestadi. And I just, I was hoping.
Phone Caller #1 (00:32) Good morning. Happy Friday.
Phone Caller #1 (00:44) I’m sorry, your phone is cutting out. I can’t understand what you’re saying?
Alex Lawrence (00:49) Oh, no. Hold on one second. One second. Can you?
Phone Caller #1 (01:00) Okay. You might want to hang up and give us a call back. I can’t understand what you’re saying?
Alex Lawrence (01:05) Can you hear me now?
Phone Caller #1 (01:07) I heard, can you hear me now?
Alex Lawrence (01:10) Yeah, I switched to a headset, sorry?
Phone Caller #1 (01:12) Thank you.
Alex Lawrence (01:14) I was trying to send a gift package to somebody on the executive team. His name is Chris Beatty. He’s the VP of revenue cycle. And I was curious if there’s an address for the executive team. Is it just the main hospital or what would that look like? Are you able to confirm there?
Phone Caller #1 (01:31) You said Chris Beatty?
Alex Lawrence (01:34) Spady S, as in Sam P as in Paul a, as in apple D, as in dog y, as in yellow?
Phone Caller #1 (01:47) Okay. So, his address just has the hospital address at nass center, fabi’s, third street?
Alex Lawrence (01:53) What was, which address was that?
Phone Caller #1 (01:57) Our address here at the hospital is?
Alex Lawrence (02:07) And if I sent it, would it just go to? Is there like a floor that the executive team works on? Or if I just put like attention his name? Do you think it’ll make it there?
Phone Caller #1 (02:17) Probably you probably would put that because all it has, is that address by there, by his name?
Alex Lawrence (02:23) Okay, perfect. I appreciate you. Thanks so much.
Phone Caller #1 (02:27) Your phone was cutting out. Again. I’m sorry, I can’t understand what you’re saying?
Alex Lawrence (02:32) No worries. I hope you have a great day. Have a great.