Transcript
Phone Caller #1 (00:00) thank you for calling advantagecare physicians. Are you calling as a healthcare provider… to continue in English? Press one, for Spanish, press two for Cantonese, press three. If this is a medical emergency, please hang up and dial nine one one or go to your closest emergency room for self service options including scheduling, referral, prescription, refill, requests, or to leave a message for your care team. Please visit my acpny, patient portal. This call may be monitored or recorded for quality and training purposes. Snow events earlier this year may have impacted some appointments. Please ask one of our patient care advocates about our special spring weekend hours in April and may please listen carefully as our menu options have changed in a few words. Please tell me why you are calling today. You can say things like new patient schedule last.