Transcript
Phone Caller #1 (00:00) thank you for calling legacy community health’s patient access center, espanol, o, prima nueve, for a dial by name directory, press pound, please listen closely as the menu options have changed. If this is an emergency hang up and dial nine one, one or go to the nearest emergency room.
Phone Caller #1 (00:25) For appointments, press one for pharmacy or prescription assistance, press two. For lab results or to send a message to your provider, press three for help with my chart or accessing your virtual visit, press four. For billing, press five. For medical records, press six. For any other need, press seven. Press star. To repeat these options. For referrals. Press one. For eligibility, press two. For any other needs, you can visit our website at WWW, legacycommunityhealth org, to return to the previous menu, press pound… for appointments, press one for pharmacy or prescription assistance, press two. For lab results or to send a message to your provider, press three. For help with my chart or accessing your virtual visit, press four. For billing, press five for medical records, press six. For any other need, press seven.
Phone Caller #1 (01:48) Thank you for calling healthmark group a leader in health information management and technology services. Our menu options have recently changed if you are a patient or if you are calling from a physician’s office about continuity of care, or if you are a client contracted with healthmark group, press one. If you are calling from an attorney’s, office, insurance company, or copy service, inquiring about records from a healthmark client, press two. If you are calling for a hedis mra or rad V audit request, press three for our physical address and fax, numbers, press four to repeat this menu, press nine.
Phone Caller #1 (02:47) Para español presione. Ocho.