Transcript
Jason Zednick (00:00) hey, Hillary.
Hilary Hartje (00:01) how’s it going?
Jason Zednick (00:02) All right. How are you? I’m.
Hilary Hartje (00:04) good. I’m good.
Jason Zednick (00:10) Yeah. Well, what did you have for today? I?
Hilary Hartje (00:14) Didn’t have a ton. I just wanted to go over like there were a couple ouch… of updates. I think so for like licenses where we don’t like add like a request, like folks are getting notifications that we haven’t requested it. So, so it’s creating like some confusion on if they should be renewing their licenses or not. But we don’t use, we don’t currently have like license support as part of our thing?
Jason Zednick (01:00) Hotline, say, let me.
Jason Zednick (01:40) Do you have an example provider?
Hilary Hartje (01:44) Oh, let’s see.
Hilary Hartje (02:05) So, I think was like in gill Gilliam or… hang, Gilliam?
Jason Zednick (02:15) Huh. Huh. Okay. So… yeah… bye.
Jason Zednick (03:49) Okay. So.
Jason Zednick (04:06) Notification to the provider or notification. So.
Jason Zednick (04:37) I mean, so, yes, I see an email from like February second that we sent to them. Okay? But… that was the last one that we sent New Hampshire and Maryland, and then New York… so.
Hilary Hartje (04:59) There I, cause I had like, I, I’ll have to find the other ones, but that’s just the one I can find… for myself.
Jason Zednick (05:07) Well, I’m sort of what I’m trying to think through is.
Jason Zednick (05:19) Let me check out that.
Jason Zednick (05:26) At the board level.
Jason Zednick (06:05) Okay. So, so I totally get why it like is confusing to the players like they get an email and it’s like this license is expiring and it’s like, okay, do I have to do anything with the dalyan? Which, which they don’t, huh. It’s entirely informative. So, my problem is, or the obstacle is that I don’t have a way to just like remove… that… from those emails when they do receive them. Okay? Is.
Hilary Hartje (06:37) there like an example, can you send me like the template just so I can say like we don’t like this comp is not telling you not to renew licenses, cause like that’s how it’s being interpreted, if that makes sense. And then they haven’t forwarded that like I’ve had a couple of people ask me and they just don’t forward it. So I’m like just disregard, which is fine. But I can I,
Jason Zednick (07:00) can, yeah, let me show you. Let me show you, this one that we sent to a Hong back in February and we sent him a few before that as well. So he did receive it for several weeks in a row. And what it looks like is that he stopped receiving them because one of these license, we got a new expiration date from the source and one was removed from the profile. And that’s why he hasn’t received them. So this is what they look like. It’s just like, hey, this is your weekly summary of upcoming and outstanding requirements. And what these emails include is if the provider’s like profile is incomplete, it’ll be like, hey, like you need to like update these things for your profile.
Jason Zednick (07:51) If there’s any tasks for work which there’s not going to be like that’s not going to apply. But if there were, it would be in this email. And then it also includes this like license expiring in 90 days thing. So this is what it looks like. What I’m kind of questioning now is like… so I can’t like take this section off the email, but do your providers even need these… at all at this point?
Hilary Hartje (08:46) No, I mean, they do and don’t right? So like it’s helpful if they get it because then they know that they have licenses like expiring as well… especially because like we, but we also send them additional communications.
Jason Zednick (09:03) So,
Hilary Hartje (09:04) I think it just… I don’t think we need to turn it off. I just, I think like having just knowing what it says. So I can say, no, this is like just if you need your license, please renew it.
Jason Zednick (09:22) Yeah, it’s yeah, it’s and that’s it’s well… you know, because we, some clients have licensing, but we include it because it’s informative and that’s it. Yeah, no.
Hilary Hartje (09:34) That’s that’s fine. I just wanted to make sure because they, you know, when someone is like sharing their interpretation of a communication and I’m like because their interpretation is we don’t need this like our organization doesn’t need them to renew the license, right? If that makes sense. And that’s not necessarily true. So that makes sense. Okay. Well.
Jason Zednick (10:00) So then we’ll leave it on like, I was considering turning it all off for you, but that makes sense. So, let’s leave it on. Okay? I will say just and I can forward you one of these if you want to like have… it like that’s. Totally fine. But, if your provider continues… to like be like, I don’t you know, like please stop like they can turn it off themselves for themselves and it’s not global. They just have to go. I’ll show you to… their preferences.
Hilary Hartje (10:39) Oh, okay. And I can just turn it.
Jason Zednick (10:41) Off. Okay?
Hilary Hartje (10:44) Yeah, that makes sense.
Hilary Hartje (10:51) Okay. And then, I think that was, the only thing, is there anything on your end? I do, I, for some reason hadn’t seen Maya’s email. So I do have to follow up with her about the email medicare enrollment, but I wasn’t sure if there was anything else on that, no.
Jason Zednick (11:13) No, I didn’t have anything. I stole your report taking me longer than I thought still working on it. I did have a question for you about that because they had asked me and…, let me pull… it up.
Jason Zednick (11:57) All right. So, are there any other specific fields that would be useful on the SSN report to be included? So, I think like, you know, first last name is obvious. Npi is probably helpful. Anything else?
Hilary Hartje (12:20) So probably, well, so probably like see a QH and then date of birth?
Jason Zednick (12:30) Oh, yep. Okay. So social first and last name, npic, qhid, date of birth, anything else?
Hilary Hartje (12:41) I don’t think so. I think that’s good. Yeah.
Jason Zednick (12:43) That seems to be good. Okay, great. So what… how I think it’s going to work? And I’m still working the details out there’s. Like different reporting teams here. I sort of started in one place and they pushed me to another that’s just background. I think it’s going to be emailed to you by that team… and… I’m just trying to work out like what the cadence of that? So like.
Jason Zednick (13:20) Boy, monthly, does that sound right? Quarterly monthly? Yeah. Okay. Yeah. All right. Great. I think that’s all I needed for that. It’ll go to you. Will it go to anybody else?
Hilary Hartje (13:41) I guess Nicole Lowe… it’s Nicole loe, at WWW. Com.
Hilary Hartje (13:55) And Hillary.
Jason Zednick (14:02) And I think that’s it. Yeah. Okay, great. So, I’ll share that with them.
Jason Zednick (14:07) We’ll get that spot up and get that in your hands. And I think that was it. I think that’s all I need.
Hilary Hartje (14:15) All right. Oh, great. Thank you so much. Yeah.
Jason Zednick (14:18) Thank you, Hillary. Appreciate it. Have a great weekend.
Hilary Hartje (14:21) You too. Hopefully, you guys are having crazy weather like.
Jason Zednick (14:25) We are. No, it got warm yesterday, like it hit 70, it’s cooled down since, but it’s still, it’s like in the forties fifties. So it’s still nice. So, I’m like I’m good. I’m fine. Yeah.
Hilary Hartje (14:38) It was like here, it’s like 95 on Sunday, and then 30, and then yesterday, it was 85, and then today, it’s back in the fifties. So, I did learn yesterday.
Jason Zednick (14:53) That’s a lot of like up and down. Yeah, that drives me a little crazy. Yeah.
Hilary Hartje (14:56) And my AC was broken, so I was like, at least I’m finding out like when I have a couple cool days to get someone out here.
Jason Zednick (15:05) Yeah, yeah. All right. Well.
Hilary Hartje (15:08) Thank you so much. Take care. Yeah.
Jason Zednick (15:09) Thank you, Hillary. Take care. Bye bye.