Transcript

Phone Caller #1 (00:00) operator, this is Amy. How may I help you?

Nneka-Shay Grant (00:02) Hey, good evening. I was hoping to connect to Karen velosky.

Phone Caller #1 (00:07) Okay. Is that a doctor or an employee?

Nneka-Shay Grant (00:10) Yeah, she’s a VP of revenue cycle.

Phone Caller #1 (00:14) Okay.

Phone Caller #1 (00:21) And what was her name? I’m sorry?

Nneka-Shay Grant (00:23) Yeah, it’s Karen voselsky. It’s the last name is spelled V a SELSK y.

Phone Caller #1 (00:38) And you said she’s the director or the VP of what?

Nneka-Shay Grant (00:41) Revenue cycle?

Phone Caller #1 (00:43) Okay.

Phone Caller #1 (00:52) Let me get you to the business office.

Nneka-Shay Grant (00:54) Okay. Thank you.

Phone Caller #1 (00:56) Huh. And your family to deliver the respect they deserve at umc, our passion is you… at umc, southwest medical, your family’s health care is our number, umc, business and technology center. This is Libby. How can I help you today?

Nneka-Shay Grant (01:14) Hey, good evening. I was hoping to connect to Karen veselsky.

Phone Caller #1 (01:18) I’m sorry, it’s better to communicate through email with the individuals that work in the back.

Nneka-Shay Grant (01:24) Okay. All right. So, she doesn’t have a direct number?

Phone Caller #1 (01:28) Not that I’m able to give you.

Nneka-Shay Grant (01:30) Okay. No worries. I’ll try to reach out over email. Thanks so much.