Transcript
Phone Caller #1 (00:00) hello?
Nneka-Shay Grant (00:03) Hi, good evening, Angela.
Nneka-Shay Grant (00:06) hey, Angela. This is Anika over at medallion. How are you?
Phone Caller #1 (00:11) I’m good.
Nneka-Shay Grant (00:13) Awesome to hear. I wanted to quickly give you a quick call. I know I’m reaching out of the blue, so I won’t take up too much of your time, but I was reading an article that you had written on ethical AI implementation and I was just curious if you had any initiatives around how maybe AI is being used in the credentialing and enrollment space.
Phone Caller #1 (00:35) No, and who are you again?
Nneka-Shay Grant (00:38) Yeah, my name is Anika grant. I’m calling from medallion. I had sent over an email. I’m hoping medallion rings a bell.
Phone Caller #1 (00:46) It does not.
Nneka-Shay Grant (00:48) Okay. Well, no worries. Well, just to give you a quick insight, we’re using automation to reduce the time it takes to get your providers in network and billable with payers. I noticed that you guys are bringing on new providers, so I was curious if this would be something that you’d be interested in taking a look at?
Phone Caller #1 (01:04) I’m not in practice. I’m in the academic setting.
Nneka-Shay Grant (01:10) Oh, okay. So you guys are not enrolling providers with payers?
Phone Caller #1 (01:16) No, we’re not.
Nneka-Shay Grant (01:17) Okay. Alrighty. Makes sense. Just wanted to check in. Thanks so much Angela.
Phone Caller #1 (01:21) Okay. Thank you. Bye.
Nneka-Shay Grant (01:22) Bye.