Transcript
Kathleen Dwyer (00:00) hello? This is Kathleen.
David Ezeobinwa (00:03) Hey, Kathleen. This is David calling from medallion. How are you doing today?
Kathleen Dwyer (00:07) I’m okay, David. Thank you.
David Ezeobinwa (00:10) Okay. Good, good. I know I’m reaching out the blue just really quick. I just want to kind of follow up on a message I sent you. I don’t know if medallion’s ringing a bell at all?
Kathleen Dwyer (00:20) No.
David Ezeobinwa (00:21) Okay. No worries. Yeah, I figured you’d probably get a ton of emails, but I did want to reference that if you did see it come through. But the main reason I was reaching out is because I’d seen that, you know, legacy help was kind of growing across 23 states and typically here at medallion, I noticed that like there can be some friction with onboarding providers and compliance when you’re growing and scaling.
David Ezeobinwa (00:42) So I kind of just want to open the door to medallion. We essentially help onboard providers about 30 to 45 days faster, help them get compliant and get them billable faster, on average, about 52 days. So I kind of did want to open the door to like what we’re doing here at medallion with our AI and automation and see if it kind of resonates with any initiatives you guys kind of have right now as you guys continue to scale.
Kathleen Dwyer (01:07) No, we haven’t actually been growing recently. We’re pretty stagnant. So we’re all set and don’t have any needs at this point. But thank you very much for the call.
David Ezeobinwa (01:19) Okay. No worries. If something does change in the future, I hope it would be open to that. And lastly, I was just curious, are you guys using any service to kind of do that right now? Like credentialing enrollment licensing?
Kathleen Dwyer (01:32) Yeah, we’re fully equipped with lots of processes. So again, this is my personal cell phone. So I would prefer that you eliminate this number from your directory. And if you want to talk in the future, you can call me at my work number that’s nine one nine eight, six, one, two four four one. But this is my personal cell phone. I do not appreciate having work calls on this line. Not sure how you got it.
David Ezeobinwa (01:57) Gotcha. All right. No worries. Yeah, it was just a number I had, I just called the number that was next to your name for a work number. So I didn’t notice this was a cell, but I’ll update it with this one.
Kathleen Dwyer (02:09) What resource did you use? I’m just curious because I don’t post this number on anything with legacy.
David Ezeobinwa (02:15) Yeah, it’s called nook, so it’s kind of just like a database and it just kind of like automates into the work number. This is, you know, feel free to call. Yeah.
Kathleen Dwyer (02:21) Well, it’d… be great if you could let them know that this is my personal cell and I really don’t it just doesn’t start off well for vendors because you’re bothering me on my personal cell which I don’t appreciate. Okay. So, thank you so much, but I’m done. Thank you.
David Ezeobinwa (02:33) Yeah, yeah.