Transcript
Rachel Wilson (00:00) hello?
David Ezeobinwa (00:02) Hey, hello. Am I speaking to Rachel?
Rachel Wilson (00:04) This is her.
David Ezeobinwa (00:06) Hey, Rachel. This is David calling from medallion. How are you doing today?
Rachel Wilson (00:10) I’m all right. How are you?
David Ezeobinwa (00:12) I’m good. Thank you for asking Rachel real quick. I just wanted to follow up on a message I sent you. I don’t know if medallion’s ringing a bell at all?
Rachel Wilson (00:20) No.
David Ezeobinwa (00:22) Okay. No worries. I figured people get a ton of emails, so I did want to ask, but essentially, I was doing some research and I saw that tidewater was growing and adding on additional providers and I kind of noticed it as a time that we typically see with organizations that there can be some, you know, delays with the buyer onboarding and enrollment and some claims denials increases as they continue to scale. So, kind of wanted to open the door to see what medallion is doing and how we’re kind of approaching it in the sense of like we’re using AI and automation and we’re overall.
Rachel Wilson (00:54) Yeah.
Rachel Wilson (00:55) I’m sorry, I am actually on vacation and I’m not sure how you got my cell phone number. So I’m going to have to pause to call just because I’m not even the one to make those decisions. So.
David Ezeobinwa (01:11) Okay. Sorry about that. I did not realize this is the number. For some reason. I thought this was the work number. I didn’t realize this was the cell,
Rachel Wilson (01:17) No.
David Ezeobinwa (01:18) Okay. But no worries. Definitely enjoy your vacation, but yeah, I did want to reach out and kind of open the door to medallion, but I’ll let you go. I will just kind of maybe send a little recap email and then you can kind of forward it to maybe someone who does make that decision when you get back.
Rachel Wilson (01:34) Okay. Thank you.
David Ezeobinwa (01:36) Okay. All right. You have a good day.