Transcript
Ellington Loy (00:00) hey, Chris.
Chris Fagan (00:01) Elton.
Ellington Loy (00:09) I’m trying to figure out if I can make you the host of this meeting.
Chris Fagan (00:15) Should be able to.
Ellington Loy (00:16) Yep. You’re the host now? Okay? Like it would be my luck that I’d be like leaving the meeting and be like in meeting for all or something like on accident. I was like, I actually need to transfer that to him like ASAP.
Chris Fagan (00:32) That’s funny.
Hassan Zahir (01:10) Hey, hawson. Look at this all star crew.
Chris Fagan (01:13) Oh, yeah. I talked to Ellington. She’s going to do like a very brief, just like last time, very brief introduction and then jump off.
Hassan Zahir (01:26) Sounds good. Ellington needs a head start to her weekend anyway. Yeah, that’s what I.
Chris Fagan (01:34) figured I’m just trying to do my part. I,
Ellington Loy (01:36) know, I know I’m going to work a little bit by the pool today. It’s actually very warm outside.
Hassan Zahir (01:43) That sounds so difficult. Such a hard.
Ellington Loy (01:46) Life such a hard life.
Chris Fagan (01:49) Titching medallion by the pool.
Ellington Loy (01:52) Yep. It’s nice enough outside for it. So, I’m.
Chris Fagan (01:57) actually going to the Miami hurricanes college baseball game tonight?
Ellington Loy (02:00) Oh, nice. Yeah, it’s fun and.
Hassan Zahir (02:05) I can’t complain because we’re finally up above the seventies again in Ohio. So, here we go 76 outside, no pool, no ocean.
Chris Fagan (02:15) No.
Hassan Zahir (02:15) Snow either. Yeah.
Chris Fagan (02:17) Got to get you. We got to do a qsr down here, man. Yeah.
Hassan Zahir (02:22) I know I get the floor all the time that’s my wife’s home state so I’m down there quite frequently.
Chris Fagan (02:28) Okay.
Kristine Martel (02:29) Nice.
Ellington Loy (02:32) Yeah, they need to do more qsrs or ckos in the east coast.
Hassan Zahir (02:37) Fingers crossed the next qsr for Miami. Keep your fingers crossed. Yeah.
Chris Fagan (02:42) She’s in the waiting room. I’m going to admit her.
Hassan Zahir (02:44) Okay.
Ellington Loy (02:52) Hi, Chris.
Hassan Zahir (03:02) But you’re on mute? I’m on mute.
Kristine Martel (03:04) But I don’t know if my camera’s going to work because when I’m on a zoom call, I usually use the camera at work, but I’m home.
Ellington Loy (03:14) You.
Kristine Martel (03:14) might not get to see me, which is probably beneficial to you, but.
Hassan Zahir (03:18) You keep being able to, if you see on the bottom left hand side, yeah, I.
Kristine Martel (03:23) go to video.
Hassan Zahir (03:24) Yeah, if you hit the up arrow, you may have a chance to select a camera you may not, but you may have.
Kristine Martel (03:31) It says integrated webcam is checked, which is what it would be.
Hassan Zahir (03:35) Yeah, that’s the one that you would be on. Yeah.
Kristine Martel (03:38) All right. Let me just flip it. Although I was just on a call when I was on. All right. Well, you don’t get to see me on my couch? Yeah.
Ellington Loy (03:50) So I can kick us off with introductions here. I’m Ellington. I’m on our business development team here at medallion. I got the chance to chat with Amy over the phone a couple weeks ago, and while she mentioned this wasn’t necessarily her wheelhouse, she said she’d be happy to put me in touch with you Chris.
Ellington Loy (04:11) So here we are and I appreciate you taking the call today and then I’ll pass it along to my colleague Chris.
Kristine Martel (04:19) Sounds good.
Chris Fagan (04:20) Thanks Ellington. Also, Chris Fagan, over here. I am the enterprise account executive over at medallion. So it would be the main port of contact if we do see a fit and continue conversations after this.
Chris Fagan (04:36) So, I’ve been at medallion a few months now before that I was doing enterprise sales. I had a few different companies, datadog, hashicorp, piper science all around the domestic U. S. And I’m actually from the northeast. I’m from Boston, spent a lot of time. Yeah, yeah, spent a lot of time in Portland, Maine, a lot of summers and went to, actually went to the university of Vermont. So, very familiar with the area. Yeah, for sure. But yeah, it’s great to meet you, Chris. I’ll let Hassan do a quick introduction of himself yep.
Hassan Zahir (05:09) Chris, pleasure to meet you. I’m Hassan, Zahir, I actually lead the solutions consultant team here at medallion. And when Chris told me that you were up in Maine, I’ve talked about all my great times up in Maine and I’ve sold into like Maine medical and have spent time there. I’m trying to think of the place that I love up there with like the potato flour maybe and the donuts. I’m drawing a blank on it. Oh.
Kristine Martel (05:33) You’re talking about holy donuts?
Chris Fagan (05:35) Holy donuts.
Hassan Zahir (05:37) Every time I’m up there, I’ve got to pop in there. I’ve got a whole notes thing on my iPhone to tell me all the cool places to go, all the breweries and places to go and indulge when I’m up there. So happy to be a part of today’s. Call. I’m looking forward to the conversation. Great.
Kristine Martel (05:55) And Chris Martel, I recently moved to Maine. I just moved here in June. I am from the Boston area, myself grew up in methuen and raised our family in north reading before we made the move up here. And really interested to understand more about your product. We have two very separate and distinct businesses that we manage.
Kristine Martel (06:16) And we really think, I mean it could be, I would be open to having conversations about, you know, a number of things, but we have our own provider practice, multi specialty provider practice that has about 220 docs and about 20 apps that work at a number of facilities here in Maine and a couple in New Hampshire. But then we also have a managed services company where we have some clients that we do practice management for them. So we do basically whatever it is that they need and we do this is a part of the offering for them. But we only do the things that we do ourselves for our practice management clients. So there are some things that we don’t do like state licensure, and that gets very frustrating for our clients that we don’t do everything soup to nuts. So when she reached out to share, you know, to make the connection Ellington, I was very interested in having more conversation. I’m an HR person. I started my career in finance and became an HR leader and this is all new world to me. I just got this group in October. So I know very little about the mechanics of the function. I know what the function is responsible for both from my years at the health plan as well as here. But I have a lot to learn. And one of the things that is very challenging for me to understand is how manual so much of this is, and, you know, in time will we move to more of a technological solution that is consistent from facility to facility? I don’t know. So I’m very excited to learn more about what you have to offer. Great.
Chris Fagan (08:15) Yeah, that was wonderful. Thanks Chris. Appreciate that. So what I was going to say is I would love to just hear a little bit about why you took today’s call, but you already nailed it. Check one check one perfect. So yeah, today is a really a purely exploratory call, right? So we’d love to learn as much as you can provide as much as you can share. Like I know you just said you’re not, you know, you don’t have a ton of information on kind of, the nitty gritty of the process when it comes to provider onboarded credentialing enrollment. Anything you could share about that would be wonderful. And the other side of that before I kind of ask you to get into to what you can share about it. I just want to know, are you familiar with us at all?
Kristine Martel (08:57) Not at all. Okay. Except for except for the materials that Ellington, not Ellington. It was, it was Amy that forwarded me, some of your, you know, like glossy materials. Sure.
Chris Fagan (09:09) Okay, great. So why don’t I just give you a very high level, of what medallion does and then, you know, hopefully from there, maybe you can kind of share a little bit about what you do know about the provider onboarding, credentialing enrollment side of things, when it comes to spectrum and also the managed services company that you guys, are as part of your umbrella. Does that sound all right?
Kristine Martel (09:32) Sounds great?
Chris Fagan (09:34) So, what we do is we’re provided data management platform, right? We help our customers grow with automation instead of scaling, with ftes to handle a lot of, a lot of, the administrative burden, right? So, the primary source verifications, validating, licensure, following up with the payers, you know, all of that for the entire network and, there’s a lot to it. Obviously, as I’m sure you’re aware. And so again, right? Instead of growing that team internally, or hiring more folks, you know, bringing on any additional kind of, you know, outsourced resources, we help you do that. We help you scale with technology. And, and really a lot of our customers will come to us, right? And, and what they want to do is they need, they certainly want to drive down opex, right? And that’s a pretty tough problem to solve for especially with human beings, right? I think that’s been proven with some combination of software and human beings, that is achievable. But what we’re really looking to do, is kind of shorten, that time to effective date for your providers, right? Such that you have speed within the RCM model. Now, you’re reducing, Ar backlog, you’re not chasing the dollars, those dollars, right? You’re reducing claims denials, but the real rub, right? The real, the benefit, the big Roi that a lot of our customers are getting is you’re speeding up time to revenue because you’re putting more days out in the field for the producers themselves, for the providers, right? You’re getting them to do what they’re supposed to be doing, which is seeing clients faster or seeing patients faster? Excuse me, so that’s high level, right? Yeah. Do you have any questions on that? Anything? We can dive in a little bit deeper for you or?
Kristine Martel (11:14) Well, when you said that you’re you scale with technology, are you a fully outsourced solution or are you an in house and my ftes use your solution? Yeah, I’ll actually let Hassan take that.
Hassan Zahir (11:30) Yeah, Chris, that’s an amazing question because of the context that was given by Chris. But what medallion, is we consider ourselves to be a end to end vendor, meaning that we provide both the platform plus the automated services for it. And so you still would need someone to be an administrator or a end user of the medallion platform. However because we automate the vast majority of most of these processes, organizations go from like on average, we normally see like one fte supporting maybe even up to 100 providers. And like super efficient organizations with medallion, you can think of like needing one fte to support 500 or more providers because that person is just really putting the provider into the system. And then we automate the licensure, we automate the enrollment request. We can automate the credentialing process as an ncqa cvo. And so the long answer is that the short answer is that we provide a platform, but we provide so many automated services to go along with that platform that you don’t have your traditional type of team that’s using it. So it allows you to either like maintain a team as you grow or to maybe allocate members of a larger team to more impactful portions of the business.
Kristine Martel (12:59) Okay. That’s very helpful. So we internally supporting the numbers that I shared with you. I’m pretty sure that we have a team of six that are supporting the providers that we have as well as it’s probably two different books of business on the spectrum healthcare partners side. It’s about 400 docs because we also do the privileging for a number of docs that work for two of our partners, that cover nights and weekends for us. So any facility that they work for that is considered our, you know, contractual facility. We do the privileging for them, right? And then for the clients, we have about 100. And I want to say it’s 120 125 docs that we’re currently working for a number of different payor ids? Yeah.
Hassan Zahir (13:56) And just like quickly, don’t hold me to this from that type of setup, you can have both of those entities under one instance of medallion. We would just segment them in teams based upon the organizations and the tax identification numbers. If you so chose. We could have different instances of medallion as well. The reason I say the first option is just to say that I’m confident that you could get to a point to where you could support that many providers with just a single individual being the administrator of medallion, if that just gives you an idea of how we allow organizations to grow with technology and automation as opposed to having to continually find and hire and maintain some of these specialists.
Kristine Martel (14:43) Okay. And I actually have a whole list, of exactly what it is that we do. So that because we have a scope of services when we are out there selling this, our services to others. So I could even send you the same page of all the bullets. But we use, we currently use mdstaff as our tool and then are able to have, you know, different instances where we can set up our clients on mdstaff. We do not do primary source verification or licensure for any of our anything. And,
Hassan Zahir (15:27) Chris, is that something that you would like to be able to offer is the primary source verification? And the, you know, the license, the initial licenses and the license renewal?
Kristine Martel (15:37) Not for our own docs, but I do think that there are clients out there that would prefer that we took care of that for them.
Hassan Zahir (15:45) Okay. And the reason why I ask is I would love to, yes, see just kind of the list of services that you offer. But medallion does provide automated services in both of those areas. We are an ncqa certified cvo service.
Kristine Martel (16:03) And so we.
Hassan Zahir (16:04) are certified to perform primary source verification either for like initial joining an organization, credentialing regardless of the standard, if that’s to joint commission standards, if that’s to hrsa standards or CMS guidelines. But then we also support the ability to do credentialing to like ncqa standards for enrollments as well. And so, we have automated all of those processes. And we actually started in licensing kind of post covid where telehealth was just really exploding and people were staying home and really needed to get providers licensed, especially across multiple states, hims, and hers. And like those sorts of organizations were some of our first customers as we really matured that offering. And so we have a really robust licensing system functionality which includes digital fingerprinting enotary and the like. So we would be able to support you there as well, just so you’re aware of what medallion can do.
Kristine Martel (17:11) Okay. Yeah.
Chris Fagan (17:14) I think that would be great to send over. I’ll obviously follow up with an email Chris.
Kristine Martel (17:19) Okay. That’d be great. Yeah.
Chris Fagan (17:21) You can send, if we could take a look at that. That’d be awesome. Can you share a little bit about the process when it comes to either with MD-Staff or just overall, right? How y’all are handling credentialing and enrollment right now? Sort?
Kristine Martel (17:40) Of kind of I definitely will.
Hassan Zahir (17:43) I.
Kristine Martel (17:43) know that. So, my team, my HR team hires the doc, and then we feed that information over to a person that works on this team. And then that person sends them the MD-Staff application for all the information that we’re gonna need in order to send all the appropriate information to all of the facilities that we want this doc to work in so that they can privilege them there. And how we communicate with the facilities is very different depending upon the facilities. We still have some facilities here in Maine that dropped a paper. We have one very small hospital that is incredibly far behind because of this paper process. And they’re a rural hospital that is struggling in a lot of areas but most of them are now fully automated. The challenge is they’re not automated on the same tool even though they’re all mainehealth… but we do have a number of systems. Mainehealth is the main system that we do. But then when things happen from how exactly everything happens from there, I don’t really know. I know that in mdstaff, we have a lot of automated alerts to say, you know, it’s now, dr smith’s time to renew here or, you know, dr jones hasn’t sent us their cmes and that sends messaging out. But then we still have to collect it and get it in the tool by somebody entering it. There isn’t a ton of automation here. And the way they have the work split today, it’s like this person handles initial appointments, this person handles expirables, this person handles follow up on the cmes. They have broken it up by like task and part of my, you know, obviously, I don’t know a lot but when they start talking about the details of it, a little part of my brain does completely gloss over because it makes me think of like back I’ve been in this, you know, working for quite some time. You can go sign up for your own fora, one K. Now, you get to pick your own, you know, your own benefits today. I do know the days of when I had to have you fill out a piece of paper and somebody had to data enter that you want six percent taken out of your paycheck and that you want this health plan. But HR wise, we’ve automated all that now and we have electronic files and their world is just so different. And, I honestly didn’t and don’t know if that’s how other organizations like ours run their functions. But the little interaction I’ve had with some of our newer clients and their expectations is telling me that we must have lots of room. For improvement.
Hassan Zahir (20:36) Quick question for you, Chris, which HR platform are you using today?
Kristine Martel (20:40) We use, oh, also bad adp workforce now.
Hassan Zahir (20:45) Adp. Okay. I was going to say, I know that there’s systems out there like rippling, and, you know, all of these modern platforms where a lot of this stuff has been able to be automated. I would say medallion is kind of like that. Like I remember using the work number when I first started working and there was, I could upload documents but I had to like get the document. I had to fill it out. I had to send it in with medallion. We can pull some of this, most of this information, probably 70 80 percent of it just automatically from known sources. We have an integration with these sources like with caqh and in pez, and in places like that, where to your point, how there has to be something better that does exist. There is something better that exists. We can automate a lot of these things and it would probably be beneficial, you know, at some point in time if it makes sense for you to be able to see it. But I definitely think you’re barking up the right tree.
Kristine Martel (21:42) Yeah. And where my head was. And I mean this very, genuinely that I don’t know what… we would if we would necessarily change anything at spectrum healthcare partners, but I will be very candid to say, I know that we’re not providing the best solution to our outsourced clients. So we absolutely would love a better solution for that. And if we were gonna look for a better solution, why would we not look for everything? I am a little challenged in that. I do think that if I brought in my, the manager of the senior manager of the group and her second in command, I have to figure out how to do that. Cause I think we would all be better served for you to be able to hear their process and then show me the tools so that I really could understand the wow factor and see them see the wow factor. I haven’t worked with them long enough or know them well enough to know how intimidated they might be by that though. So I have to process that a little.
Chris Fagan (22:46) Yeah, Hassan, I can let you take this or I can take it. It’s a pretty brief answer, Chris, you know, look, there is a world where we do, you know, we do, we can replace certain numbers of ftes that are on a team. If that’s something that you’re looking to do. We can also just make them better at their jobs. So it just, it really depends on what you’re trying to do as an organization. But typically, we wouldn’t bring the credentialing or the pay enrollment or that the team into something really this early, right? We would try to maybe get through, you know, a bba first, right? Really showcase the value of, you know, being coming being from finance, right? Like I think you can probably understand that totally.
Kristine Martel (23:34) Agree with that. Yep.
Chris Fagan (23:35) Yep. So we would do like so to say, to speak like my, what I would probably propose at the end of this call is for us to kind of the three of us to maybe sit down and talk a little bit about what a lightweight bba would look like. And then from there potentially bring in if it, and this is on you, right? Like you can tell me who you think else would have to be involved. But from our, from us doing this in the past, right? It’s typically yourself, someone like yourself and like, and a CFO, a head of finance. Something like that is the two folks that really can help move the needle. And from there, we can get into the nitty gritty of the process and then dive into the platform and show you what the actual kind of soup to nuts of the medallion platform are. But just again, right? That’s kind of what we’ve done in the past and how we’ve seen that, seen it become, you know, pretty successful.
Kristine Martel (24:30) Okay. And that makes sense to me even thinking about I’ve done a number of big HRS implementations and that’s where we started, it was just a few of us in the room going okay. And then once we narrowed it down to two or three vendors said, okay team, we’re doing this. And this is why the thing, with spectrum, I mean, it’s healthcare everywhere. So it’s very interesting to be on the provider side after all my years of being on the payer side that, of course, we are always looking to try to be more efficient. And, and, you know, spend less money on any of this administrative work if we can. And if it, at the same time, it also provides to your earlier point less pain points and a quicker process for somebody to be privileged. That that is a continued challenge for us. And when I, just to share a teeny bit about the practices. So we have two radiology practices, two anesthesia practices, a radiation oncology practice, and a pathology practice, and they support an, except for one of, our southern anesthesia group is only at Maine med. So they do everything for Maine med. They’re on 24 seven for Maine med. So that’s very straightforward. But for our other anesthesiology group, they go everywhere. So it might be that I’ve only credentialed somebody at, you know, five places. But then all of a sudden somebody quits or has to go on a medical leave. And all of a sudden we have to try to get somebody else there. And we’re scrambling to get them, you know, emergency privilege to go there. And that’s not always easy. And the, on the facilities are always holding our hands the best they can. They want the anesthesiologist to be able to work there too. But it just seems so painful to me that in 20 26 there has to be a better way. So being it, if it was cost efficient, people efficient and could help those providers and enable them to be able to credential people quicker, it would not even, I wouldn’t even have to put together a presentation.
Chris Fagan (26:42) You’re kind of you’re kind of doing my job for me, Chris, those are essentially the value drivers of what medallion does?
Kristine Martel (26:49) Yes, yes. And I’ve seen this frustration. So we partner with two different, I mentioned this already, but two different radiology groups that service us at night and on weekends. So I don’t let’s say there’s 40 in one and 50 in the other. If we add a new facility because Maine health keeps gobbling people up or wants us to expand our services into places, they’ve already gobbled up because they’re no longer supported by in house radiologists. I can’t just instantly do this with 40 50 people and they get very frustrated by that. So, so I am, I’m absolutely want to have further conversation.
Chris Fagan (27:31) Yeah, I have one. I don’t know if you’re going to have the answer to this question and I’m not trying to harp on it. Do you have an idea of what let’s say your team hires a provider? Do you have any kind of an idea, from them signing the offer letter to when they’re actually billable? Do you have an idea of what that timeline? It looks like?
Kristine Martel (27:52) I know that if we hire somebody, so let me say two different things. We hire a lot of people that are still currently residents. So that gives us this amazing bandwidth. Like right now, we’re already starting to hire people for 20 28. But when we hire people that are seasoned, we always say it’s going to be a minimum of three months. OK. Wow. And what would you say?
Chris Fagan (28:15) Industry standard, industry standards kind of 90 to 110 or so days. So that’s something that we see pretty regularly. Yeah.
Kristine Martel (28:22) OK. Yeah, yeah.
Hassan Zahir (28:25) I would agree with that. I would say that since you’re doing like these hospital applications and they have to get credentialed and privileged by that partner site.
Kristine Martel (28:33) Yes, you.
Hassan Zahir (28:34) Know that part of the bottleneck or some part of the long tail in the process is that, but we can, really expedite all of this stuff on the front end with the onboarding, the capturing of all of the information. And then there’s some opportunity not to put the cart before the horse Chris, but if there was, if there was interest in partnering with medallion, there’s always the future potential of medallion doing those psvs and you getting credentialing by proxy. So then you don’t have to wait on the partner sites. They’ll actually take the results of your psvs and allow your providers to then start practicing a lot sooner because I imagine they have to be privileged before they get them enrolled with the health plans and it’s probably the health system that’s doing that to like main medical is probably doing that as well.
Kristine Martel (29:25) It depends again, that’s one of those things where it depends on the facility and who their billing company is. But yes.
Hassan Zahir (29:32) Yeah. And so we help a lot of organizations just kind of navigate that to get better outcomes, better results. But also, you know, the places where you’re having, you know, challenges in the manual nature today. Just automating a lot of that work.
Kristine Martel (29:48) Okay. I didn’t ask, oh, go ahead.
Chris Fagan (29:51) No, sorry. Go ahead, Chris. I was.
Kristine Martel (29:53) Going to just ask where are you guys from? I should have asked that at the beginning.
Chris Fagan (29:58) Well, I’m from Boston, so.
Kristine Martel (30:00) You work in the Boston area? Oh.
Chris Fagan (30:03) No, no, I’m sorry, I actually live in, I just moved to Miami.
Kristine Martel (30:07) Oh, nice.
Chris Fagan (30:09) Yeah. You went north. I went south.
Kristine Martel (30:11) Got it. Good move after this winter. Excellent move. And.
Hassan Zahir (30:15) I’m an Ohio kid who never left home. I was born in like the akron area, canton, Ohio, if you’re familiar with the pro football hall of fame, to be exact, and then live in Columbus, came for school, stayed in Columbus. Okay?
Kristine Martel (30:31) Yeah, I was just curious and as medallion, I assume people can just be scattered being a technology.
Hassan Zahir (30:36) Solution. Yep, fully distributed based in hickory, out of San Francisco. Our C suite is primarily in the bay area, but fully distributed workforce. Yeah.
Chris Fagan (30:46) Yeah.
Kristine Martel (30:47) Thank you for that, which?
Chris Fagan (30:48) Was one of the reasons that I was, I’ve had many shoulder surgeries and so the winter was just really getting to me and it was time to head south.
Kristine Martel (30:58) Nice. Yeah.
Chris Fagan (30:59) Yeah. So it was just about time. I know we’re coming up against it here. We’re at two 30, Chris. I want to be respectful of your time. How about this? Should the three of us jump on something? Let’s say, maybe next week? I think maybe Hassan and I can put together maybe what I was talking about earlier. Maybe we can put together kind of a strongman of a lightweight bva present that to you, get your feedback on it and then answer obviously any more questions from your end. And then we can kind of decide on what the best path forward is from there. If we need to get some more folks involved, just a walkthrough all that.
Kristine Martel (31:38) All right. That sounds good. What do?
Chris Fagan (31:40) You have available for next week? Chris? I,
Kristine Martel (31:43) have Wednesday from two to five and… I have not much else. I have Friday. Oh, no, I have Thursday at two and Friday at nine.
Chris Fagan (31:57) We can do, how about Wednesday at four?
Kristine Martel (32:02) O’clock yeah.
Chris Fagan (32:03) Is that right for you? Hassan? Looks like it is.
Hassan Zahir (32:05) Okay. Yeah. Let’s lock it in. Perfect. And Chris, how we typically try to do this and we’ll make sure we come prepared. We’ll have an idea, but we’re looking at doing, you know, essentially the credentialing portion like those providers for spectrum healthcare partners, like those ones who are joining and need to get the privileges credentialing done at your partner sites. And then we can look at kind of the host of services… for the managed care like or the managed services portion of the business. Is that how you would envision that?
Kristine Martel (32:40) Yeah, that sounds great. Okay. And looking at this list too, some of this there’s a couple bullets that, you know, are like special projects. Most of them are specifically tied to what we’ve been talking about. But there’ll be a couple that.
Hassan Zahir (32:54) Are not. Yeah, no, for sure. When you send that over, we’ll kind of marry that to what we do. We’ll make it clear for you all the things that we can support especially from, you know, your managed services that you’re offering to your customers and just kind of highlight that. And then obviously, that’s like Chris said that’ll be the straw man, we’ll come in with a baseline understanding and we can all work together to modify and tweak that.
Kristine Martel (33:17) That sounds good. And I’ll be in the office that day, so my camera will work.
Chris Fagan (33:21) Perfect. Awesome. Chris. Have a wonderful weekend. It was great meeting you.
Kristine Martel (33:26) You too. Take care. Cheers, appreciate it. Bye.