Transcript
Phone Caller #1 (00:01) thank you for choosing rayus radiology. Your call may be recorded for quality and training purposes. If you are a physician and would like to speak with a radiologist, press five. For vascular services, press six to schedule or change an appointment for an injection, aspiration, biopsy, or regenerative medicine. Press one to schedule or change an appointment for an imaging exam. Press two to reach pain care, press three. For medical records, press four. For questions about a bill that you have already received, press seven. For all other inquiries, press eight.
Phone Caller #1 (01:01) All associates are currently assisting other callers. Your call is important to us. Please hold for the next available associate.
Phone Caller #1 (01:15) Thank you for calling rayus radiology. Sheri, speaking. How may I help you?
Seth Weidle (01:18) Hi, Sheri, I was calling to see if this is the location where Rick omrani, the vice president of revenue cycle would be located at.
Phone Caller #1 (01:27) Let me get you over to another department regarding that one moment. Thank you.
Seth Weidle (01:32) Yeah, absolutely.
Phone Caller #1 (01:33) Our goal is to provide a positive experience from scheduling to delivery. We’re here to help, and we’ll be with you as soon as possible.
Phone Caller #1 (01:48) Hello, you have reached HR solutions with rayus radiology. We’re sorry, we missed your call. Please leave your name number and a brief message, and we will return your call as soon as we can. Thank you.