Transcript
Dani Gross (00:02) hopefully this will not take too long. Yeah.
Rheta Larson (00:06) No problem. I wanted to make sure I was able to get through all of the other items you all had. So let me just pull back up our agenda and then let me log back in as the himss admin. Okay?
Rheta Larson (00:29) Okay. I think I’m where I need to be. So I know we were waiting on that support ticket number, do?
Dani Gross (00:37) You want me to? Just like let me just probably easier to pop.
Rheta Larson (00:42) It in the notes here. And then I’ll make sure I get this agenda to y’all as well.
Dani Gross (00:51) Oh, it comes across like a link. What a pain? Okay?
Rheta Larson (00:56) That’s okay. If you link the link also, I’ll be able to grab it.
Dani Gross (01:01) I don’t even know if it’s like an internal link. So I’ll just send them the ticket.
Rheta Larson (01:05) Okay. Got it. And that’s for Jenny linds. Right? Okay. I’ll explore if we can, one determine if she has another account tied to her email, and then you had put in a support ticket, the correct email she wants to use.
Dani Gross (01:24) Well, she wants to use the one that we think is tied. If it’s not tied, then use that one. The wellness consultants. I don’t know if you’re able to see the ticket? Yeah.
Rheta Larson (01:42) Okay. As long as the details are there is kind of what I’m.
Dani Gross (01:46) yeah. I don’t know if I was specific. I don’t really think it matters as long as we can get her turned back on by Friday. Okay? If she, she’s saying she’s updated her entire medallion account, but we can’t see it on our end and she’s using one of those email addresses, which leads me to believe it’s linked to another client.
Rheta Larson (02:10) Yeah, that makes sense… at wellnessconsultantsflorida. Com. And she has the yahoo one. Okay? So if she doesn’t have, if the consultants one is taken, then we should default to the yahoo one. Yes. Gotcha. Okay. I will work with the team there and get that squared away and then email you back here.
Dani Gross (02:38) Okay. Awesome. And then the other issue is okay. So in certain states that we’re applying for autonomous registration, like Arkansas, Louisiana and Kentucky, we have a lot of requests that keep saying we need to get a collaborating position before they can process the application. But if we’re applying for autonomous registration, we’re not going to have a collaborating position… and I can give you some names. I put a ticket in for one person, but we have five people.
Rheta Larson (03:18) I actually think we got back to you on one of them now, right? Kimberly Cooper? Yes, Kimberly Cooper, we had marked that as not necessary.
Dani Gross (03:32) I saw the notes like a quality check is being performed, okay?
Rheta Larson (03:38) Yep. So it sounds like at least for Arkansas, was it Arkansas?
Dani Gross (03:44) At.
Rheta Larson (03:45) least for Arkansas, we don’t need the collaborating physician info because it’s not required to be entered on the application. So, what our team is going to do is update our internal information, this intake checklist that the team uses to determine what requirements are needed before the team can start the application. And we’ll make sure we include that the provider does not need a collaborating physician agreement. Once the license is issued, the board just needs our proof that they meet the required hours. But you mentioned so that’s kind of like a catch all for Arkansas. You mentioned Louisiana and Kentucky is in the same boat?
Dani Gross (04:28) Yeah. And then they can use the provider, Jessica barrara… she’s got both of those that are just kind of pending… let’s see.
Rheta Larson (04:50) I don’t know off the top of my head if Kentucky and.
Rheta Larson (04:58) Louisiana needs that, let me actually pull something real quick. Okay?
Rheta Larson (05:21) And then she’s a nurse practitioner and you’re just getting full practice authority for both of these. So, for.
Rheta Larson (05:39) collaborative.
Rheta Larson (05:47) Okay. How did you input the request for Louisiana? Because I know for autonomous registration, we don’t handle for Louisiana.
Dani Gross (05:56) Oh, you don’t.
Rheta Larson (05:58) no. So this was input as a nurse practitioner license and then prescriptive authority for a nurse practitioner? Okay, let me share my screen. Hold on. So there are a few states that we don’t handle prescriptive authority or sorry, prescriptive authority and autonomous registration for it looks like the way that these came through at least for her, Louisiana, you’ve asked for the nurse practitioner license and then the prescriptive authority license for her nurse practitioner license… for prescriptive authority. Anyway. I know they do need the attestation of the apr and collaborative practice… there must be written.
Dani Gross (06:47) Collaborative position practice agreement.
Rheta Larson (06:49) Yep. The collaborative practice agreement needs to be submitted to the board, but should or, sorry, cpa does not need to be submitted to the board, but should be kept at practice site in case of an audit. So, I think we do like… the application has this anyway… collaborative practice agreement. This is like one of the requirements for prescriptive authority. Are you able to obtain this information on behalf of the clinician?
Dani Gross (07:21) Well, we can’t obtain that until we first have the license.
Rheta Larson (07:26) Okay. So, yeah. Okay. And yeah, we’re kind of just putting the cart before the horse. So you’re okay to respond with them in that task and say we’ll wait on nurse practitioner license first and then we’ll put this in like a pending status because technically Louisiana, you can work concurrently if they had another collaborating position that they can, but some states don’t let you. But if that’s the case for, you can just respond to the open task that they have for this one and let them know you’ll be able to provide that information, post licensure for their MP.
Dani Gross (08:00) Okay.
Rheta Larson (08:02) Kentucky, let me see. And then if you go to our support center, there’s… a few rules there that should tell you… club or sorry?
Rheta Larson (08:23) Autonomous registration… there’s a few notes here that will tell you what we support and what we don’t support. So, if you go to the help center, you can see here for autonomous registration that we do support. It’s. Arkansas, California, Connecticut, Delaware, Florida, Illinois, New York, and Virginia. Other states we won’t be able to help with autonomous registration in those other states that are not listed, same thing with prescriptive authority. There are certain states we can’t obtain prescriptive authority on behalf of the client. So like Georgia is one of them, Illinois so on and so forth. So this should be a good like if you want to vet this prior to the submission of the, this… system should also flag it. Like if you tried to put in Louisiana, autonomous registration, it wouldn’t be there because we don’t support it.
Dani Gross (09:19) Well, yeah, what’s coming up is that I’m just trying to get the provider to work on these outstanding tasks. And then I’m they’re like, well, I can’t and so then I’m coming in now, finally like reading about it.
Rheta Larson (09:32) Yeah, Kentucky off the top of my head and I can flag these to the team as well. But I just know at least for that one that will be.
Rheta Larson (09:46) And I think Kentucky.
Rheta Larson (09:53) Kentucky has two pathways are y’all, requiring any sort of Dea for this provider.
Dani Gross (10:03) That, no… I mean, it’s the same dependency where we need the NP license first. I think before we apply for the rxauth, but it says we need a collaborating position to move forward. Are.
Rheta Larson (10:21) They, there’s two pathways. Do they? So they’re not going to have a Dea request for Kentucky. They don’t need any type of specific schedules for prescribing, right?
Dani Gross (10:33) No, okay.
Rheta Larson (10:34) Then I think at least for this one.
Rheta Larson (10:42) I’m trying to see what the form looks like.
Rheta Larson (11:06) I don’t see collaborative agreement. I’m going to flag this one to the team as well because I don’t know if that one’s actually necessary. But before an aprn may prescribe non controlled legend medications, an aprn is required to enter into a collaborative agreement for prescriptive authority for non scheduled legend substances with the Kentucky physician. So they do need the collaborative agreement for prescriptive authority, non controlled legend medications. But you’re saying this is the same boat where you won’t have that info for the collaborative agreement until the NP’s issued?
Dani Gross (11:41) Right. Okay.
Rheta Larson (11:43) I’ll flag to the team that for both of these, that will be the case. And then we’ll just in the meantime mark these as the hold status until y’all, get that information.
Dani Gross (11:52) Okay. So, I need to go in, update the no, under the NP license.
Rheta Larson (11:58) Yeah, the open tasks that you have here for these two, if you can just pop a note in from y’all’s, end, just stating explaining that info too, but I’ll flag it to the team just so they’re aware.
Dani Gross (12:07) Okay. There are a couple other NP’s who are kind of in the same status. So, I will, I guess I’ll just go through all of their requests and put a note, okay?
Rheta Larson (12:18) Perfect. And then I will let you know if we hear anything back different from the team. But until then we’ll plan to mark those like as an on hold status until you obtain the necessary because you still want us to proceed with them once you’re able to get that, right?
Dani Gross (12:30) Yes. Okay. So, you’re going to process the?
Rheta Larson (12:36) NP first? Okay. Yeah, we’ll still move with the NP. It shouldn’t hold those. It’s just right now. They’re lumping everything together because it’s okay. So I’ll push the NPS forward… anything else?
Dani Gross (12:53) That was it. Perfect.
Rheta Larson (12:56) Okay. I do have my action items here for the last two, and I’ll work on some of the other ones that we discussed with Nikki in the meantime as y’all, start seeing those crud files get tasked to you all as admins before we archive them, let me know if that is or is not working, and then we can discuss further with the crud team, what they suggest there.
Dani Gross (13:16) Okay. Will do perfect.
Rheta Larson (13:19) Thanks, Dani for the additional time. I appreciate that. Thank.
Dani Gross (13:22) you. I appreciate it.
Rheta Larson (13:24) All right. Bye.