Transcript
Angela Stewart (00:00) hi, if you record your name and reason for calling, I’ll see if this person is available.
Jaz Kemp (00:06) Hi, speak to Angela. This is jones. I’m calling up my email and I’m not an AI bot.
Angela Stewart (00:17) Thanks. Please stay on the line.
Angela Stewart (00:41) Hello?
Jaz Kemp (00:42) Hey, is this Angela at maryhaven?
Angela Stewart (00:46) Yes.
Jaz Kemp (00:47) Cool. This is jazz from medallion. I sent over an email. I’m not sure. Does medallion ring a bell at all?
Angela Stewart (00:54) Let… me see. I don’t think so, but I could let me see. You sent it to me.
Jaz Kemp (01:01) No worries. I figured I’d give you a call because I know so many emails go to spam anyways. We are an end to end solution that impacts all things like onboarding, getting providers billable credentialing licensing enrollment. So I just wanted to reach out. I was curious if you guys have like looked into optimizing your credentialing process to be more efficient.
Angela Stewart (01:24) Okay. No, I did not get that. Do you have it where you can send me some information via email and I can kind of look over it?
Jaz Kemp (01:33) Yeah, absolutely. What is your email? Let’s get that first?
Angela Stewart (01:38) It is a S as in Sam T, as in Tom, EW a RT as in Tom at maryhaven. Com?
Jaz Kemp (01:56) Okay. I don’t know if I got, so, I got a STEW a T.
Angela Stewart (02:06) Yeah.
Jaz Kemp (02:08) Okay. Yeah. Do you guys know, like do you guys currently have an in house team or how are you guys managing it?
Angela Stewart (02:16) Managing our onboarding?
Jaz Kemp (02:18) Yeah, you’re onboarding?
Angela Stewart (02:20) Yeah, we do have a system, but we actually have employees that handle that part of it and I can send the information directly to them.
Jaz Kemp (02:31) Okay. Got it. So you guys have an in house team, do you guys know if you’re like, you know, leveraging any softwares or able to automate it because I know it is such a manual process.
Angela Stewart (02:43) Yeah, they would have to actually answer that. I’m not really, you know, on that end of it, but yeah, they could probably tell you more in detail.
Jaz Kemp (02:54) Okay. Yeah, I was just the reason I reached out to you is like, typically, we speak to leaders just because we’re able to get someone credentialed within one day because we have like a bi directional relationship with caqh. So we’re the only people that can do that. And so we’re able to get those fast turnaround times which obviously leaders love because then you guys, you know, time to revenue is way faster.
Jaz Kemp (03:17) If, you know, providers are available and onboarded and able to work. So, I was curious like would you be open to just learning more and having like a quick 15 minute conversation? We can kind of see like if it would make sense.
Angela Stewart (03:29) Sure. Just send me the information and I’ll go ahead and look at it.
Jaz Kemp (03:34) Okay, perfect. If you would be willing to let me like just do even like an emoji reply because my email I think has been going to spam. So I’ll send that over to you just right after this call. And then I hope you get it because I think I sent you an email, it just must have gone lost. So, I know like the firewalls too with healthcare companies are pretty strong. So I’ll send that over. And maybe, sometimes, yeah, just like even a quick little like 10 15 minute call is not always as fun. No big deal.
Angela Stewart (04:01) Okay. Sounds like a plan. Thank you so much.
Jaz Kemp (04:03) I love it. Thanks Angela. I really appreciate it.
Angela Stewart (04:05) You’re welcome. Bye bye.
Jaz Kemp (04:07) All right. Bye girl.