Transcript
Phone Caller #1 (00:00) thank you for calling northeast Georgia health system. If this is a medical emergency, please hang up and dial nine one one, please listen carefully as some of our menu options may have changed. Para hablar, con alguien, en español por favor, oprima, Uno. If you are calling for medical advice, please note that staff are not allowed to give medical advice over the phone. For questions regarding your bill, press two. For medical records, press three to share comments or concerns about care received at one of our facilities. Press four. If you need to speak with the human resources department, recruitment, employee benefits or need verification of employment, press five.
Seth Weidle (00:45) Hi.
Phone Caller #1 (00:47) For calls about patient information, press six. For all other calls, please remain on the line and your call will be answered by the next available representative to hear these options again. Please press nine.
Phone Caller #1 (01:18) Good afternoon, Jody. Speaking. I’m going to help you.
Seth Weidle (01:20) Hi. Yes, I was calling, is this location, the offices where the,
Seth Weidle (01:34) the administrative offices for physician… services like revenue cycle?
Phone Caller #1 (01:43) No, this would be the hospital.
Seth Weidle (01:45) Okay.
Phone Caller #1 (01:46) I can get you over to revenue cycles. Hold on.
Seth Weidle (01:49) Yeah, that would be awesome. If you could.
Phone Caller #1 (02:17) Hello. This is Joanna reed, executive assistant for Elise gates vice president of revenue cycle and dr, Amanda gain, chief utilization officer and physician advisor. I am currently unavailable at the moment. Please leave me a message with your name and phone number, and I’ll get back to you as soon as I can.