Transcript
Phone Caller #1 (00:00) thank you for calling community health centers. If this is an emergency, please hang up and dial nine one one para espanol, oprima, el numero, ocho. If you know your party’s extension, you may enter it at any time or press star to dial by name for a listing of enter, last name and pelley.
Phone Caller #1 (00:26) Name not found, enter, last name and pelley.
Phone Caller #1 (00:38) Thank you for calling community health centers. If this is an emergency, please hang up and dial nine one one para espanol. Oprima. El numero. Ocho. If you know your party’s extension, you may enter it at any time or press star to dial by name for a listing of center addresses or fax numbers, please visit our website. WWW chcfl org. Please be advised that all calls are being recorded for quality assurance purposes, to schedule or change an appointment, press one to return a call to your care team. Press two. To reach a CHC pharmacy, press three to speak with someone in referrals or medical records. Press four. If you’re calling from a doctor’s office or outside pharmacy, press five. To contact all other departments, press six. For the billing department. Press one. For human resources. Press two. To reach our corporate office, or for any other questions, press three to reach call, may be monitored for quality assurance.
Phone Caller #1 (02:03) Thank you for choosing community health centers as your medical and dental home. We are a family of neighborhood health centers that offer medical, dental, behavioral and pharmacy services throughout central Florida.
Phone Caller #1 (02:28) Thank you for calling community health centers. All of our representatives are currently handling other callers. We appreciate your patience. Please hold, we’ll be with you shortly. Thank you for calling community health centers. My name is Roslyn, the operator. How may I help you?
Ryan Lange (02:51) Hi, I was wondering if you could help connect me with Larry Myers, please?
Phone Caller #1 (02:56) One moment, please?
Ryan Lange (02:57) Thanks.
Phone Caller #1 (02:59) You’re welcome. Thank you for calling community health centers. One moment, please?
Phone Caller #1 (03:32) Is this an it call?
Ryan Lange (03:34) Yes.
Phone Caller #1 (03:41) Okay. One moment.
Phone Caller #1 (03:52) Thank you for calling information services. If this is a cybersecurity related item, please dial one. Otherwise, hang on the phone and the help desk will be with you shortly.
Phone Caller #1 (04:38) Hi, you’ve reached the information services help desk after hours, please leave your name.