Transcript
James Donachie (00:00) hello? Hey… how is your Wednesday? It’s.
Kim Jackson (00:09) a Wednesday… we’re over halfway through the week. So.
James Donachie (00:14) Yeah, I’m officially 30 minutes over because I’m a little bit further west than you. So I’m just over halfway through my week. Is that a busy one? Yeah, and a lot of people, I feel like a lot of people have time with their family, which is good. But like just like different people are out at like different times. And so like there’s a little bit of that going on. And so that just like adds to more of the chaos. Yes.
Kim Jackson (00:56) 100 percent spring break, just, I don’t know, I used to love it when I was in school, but now I’m just like come on.
James Donachie (01:06) Yeah. Colorado’s was like early. Was it? They had it in like before st Patrick’s day?
Lindsay Prior (01:15) Oh, wow.
James Donachie (01:17) Like that kind of, and then they did like a long weekend for Easter, but they like, I didn’t go to school. Like in Colorado, it was, I was in the northeast which had the traditional like Labor Day all the way to then it became like June like and then like, but they get out early here, but they’re back in school like August which I feel like is more of like a southern like is where I’ve seen that kind of schedule. So they’re going to be like done in may and then, but they’ll be back in school like come August. Oh, wow. It’s quite the interesting schedule… but I guess we don’t have like the heat that some like some of the country has during August although it’s been getting a lot warmer here.
Kim Jackson (02:18) It’s not a bad thing.
James Donachie (02:21) Lindsay, did you do anything fun on your time off?
Lindsay Prior (02:24) I did, I went to the spa in the morning and then I went roller skating in the afternoon.
Kim Jackson (02:33) It was her birthday, James. It was my birthday.
James Donachie (02:36) Oh, wow. Have you always roller skated or is that a new hobby you’re picking up?
Lindsay Prior (02:44) Yeah. I just thought like my daughter went to a birthday party at a roller skating rink, and I was like, this is fun like it would be even more fun if I didn’t have to pick up a child off the floor every five minutes. I’d like to come back and experience it. Not doing that. So I did, and it was fun.
James Donachie (03:03) That’s amazing. I also love spa days. Oh,
Lindsay Prior (03:08) yeah, yeah.
James Donachie (03:09) I love that. I have a monthly subscription to a massage. I love that about you James. It’s fantastic… especially with like all the fun activities that are in Colorado. I’m just like go in like aching, I know.
Lindsay Prior (03:32) Every time I go in for like a massage with someone new, I’m like, I… understand massage, like you don’t have to like, no, like get in there. So that was good. But yeah.
James Donachie (03:48) They’re always like they’re also like you should stretch and I’m like I do like we’re just fighting a losing battle here. Just do your job. I think you’d be embarrassed to know how much I do stretch and this is the outcome.
Lindsay Prior (04:08) All right. So, I’m making progress, right?
James Donachie (04:14) Yeah, yeah. I think we’re coming along. I have my meeting tomorrow with Alex. I already queued him in to that. Your email. I think that’s totally fair. No objections from me. I also reiterate, like all the time I’m like the Ivy team is cares more about accuracy than time. So like ask questions, like I’m like we would rather wait eight hours, I’m like and get it done, right? Oh, yeah, cause there’s no way I’m going to ask you guys and then it’ll be like two weeks before I get a response. Like if you guys were like unresponsive then I would be like, okay, I don’t like you guys don’t have to, but it’s like if you have it in the evening, just like give it to me and then like or to Alex and we’ll get it over.
James Donachie (05:12) And so bring that up last week, our CEO and coo joined our internal call as they’re doing for like a lot of people that are part of the advisory board talked about tickets or like tasks. I’m calling them tickets, but the task, when.
Lindsay Prior (05:32) you say internal call, do you mean the call with like Ashley and Jennifer, or do you mean an internal call at medallion with your team?
James Donachie (05:40) Oh, yeah. I have a internal, yeah, internal call with the operations team. Oh, got it. Where I give them… I’m the head Honcho, and I give them no, I basically program manage you like. And so I give them like this like stuff like feedback from this, like we like talk through it. If there’s any questions, then I like document it. Okay? And so I do that where they.
Lindsay Prior (06:09) came and.
James Donachie (06:11) They, they came and they sat in because our CEO, he just started. And so one of the things that Nick and I, we talked about bringing up on the call was, and it’s because it’s not just you guys. It’s tasks can be better like how do we get better at tasks? Because a lot of back and forth ends up stemming from unclear tasks. And so that’s something that he alluded to. He’s heard on other calls, which isn’t shocking because that’s what Ashley heard during the client advisory, but it’s… something they’re focused on and moving forward. He doesn’t have a full plan yet, but I think the wheels are turning in his head and those should be getting better over time. So our feedback is being heard.
Kim Jackson (06:57) Okay, awesome. Cool.
Lindsay Prior (07:02) I don’t know. I haven’t looked and I don’t know if you have looked, Kim… but I don’t has that happened? Like what happened to Trisha in Michigan? Has it happened anywhere else that we know of?
Kim Jackson (07:17) Not that I’m aware of.
Lindsay Prior (07:19) Okay. That’s good.
James Donachie (07:21) And I could have, I… could have Alex also just keep an eye out for that type of stuff. It’s something I can bring up for tomorrow. Yeah.
Lindsay Prior (07:34) Although I am seeing hold on. Oh, no application submitted. No, no, no, I’m just seeing a submitted. Okay.
Lindsay Prior (07:47) Yeah. And if you need more fuel for the fire of that conversation, James, what’s… unique about or what’s notable? It’s not really unique because it does happen in other territories as well. But what happens in Michigan? There’s… one tin for all of our service lines in Michigan which is a little bit different than some of our other areas. Okay? That includes behavioral health, which you guys are not doing for us.
James Donachie (08:24) And.
Lindsay Prior (08:25) is a totally different process. So, the reason I say that is you’ll see like if you were to look at our locations in Michigan, you’ll see some that start with Aba, got it. Those are totally unaffiliated from the other tins and the other contract. Well, some of the other contracts. So it’s tying like a speech pathologist to ortho clinics to behavioral health clinics and just in general, a bunch of places they don’t need to be. So that’s one of the other kind of like dangers there is that if our behavioral health specialist runs a roster, she’s going to get people on there who don’t make any sense. You know what I mean? Like it’s not like it’s cross contamination?
James Donachie (09:17) Yes. Okay.
Lindsay Prior (09:19) That makes.
James Donachie (09:20) sense. And also, I will just, I can just bring that up to Alex for context because I always feel like the more context I bring the better off that he can then oversee.
Lindsay Prior (09:32) Yeah, yeah. So,
Kim Jackson (09:37) provider Nicholas Osborne, taking… for granted that this New Jersey provider is not supposed to be linked to 75 practices. Oh, so, it may have happened again with this.
Lindsay Prior (09:51) Provider, okay. Hold on. Let me see.
James Donachie (09:53) Nicholas Osborne.
Kim Jackson (09:55) Clover health completed.
Lindsay Prior (10:02) Geez Louise.
Kim Jackson (10:06) I was just looking at some of the ones. It, it seemed like it’s a hidden mess like sometimes, so now, two times we’ve found that they’ve added all of them, but then some of the time they don’t so there’s a mess someplace.
James Donachie (10:22) Yeah, I’m gonna.
Lindsay Prior (10:23) Ask, yeah, cuz she did it, right? Whoever it was, did it correctly on the clover form. The form itself just has that they submitted is attached to the file and it’s done correctly?
Kim Jackson (10:38) And yeah, even the note only has the one clinic. So I don’t know, please.
Lindsay Prior (10:46) Accept this request to enroll, blah, blah, blah as per request, this person has been linked. They’ve got the approval.
Lindsay Prior (11:01) And then all of a sudden there’s a bajillion locations… and did, it crossed over into his profile. They cannot do this, James, they have to stop.
James Donachie (11:15) Like.
Lindsay Prior (11:16) This is really bad, just so you know, like, really bad.
James Donachie (11:21) Okay. I mean, I’m.
Lindsay Prior (11:22) like laughing, but actually this is kind of our worst nightmare. I’m not gonna lie like this was the thing that we were most concerned about. Okay? When we started doing PE.
James Donachie (11:32) I’m I’ve… got them pulled up right now. I’m gonna, because.
Lindsay Prior (11:39) I’m telling you like we’re using medallion right now as the source of truth for where people are supposed to be working. So, if they go in, if the provider enrollment specialists at medallion go in and start changing the locations that people are linked to… we’re not always going to have a record of where they’re supposed to be linked got.
James Donachie (12:02) It, okay. I am, I’m documenting Nicholas Osborne. I see that they are.
James Donachie (12:18) And everything, just… as I’m writing this, my note on top of my recorded notes because I want to make sure I’m getting this, everything they… did. They followed the instructions all the way until basically the most important step in medallion.
Lindsay Prior (12:40) I don’t need, I mean, yeah, what do you think, Kim? I don’t yeah, I don’t really. I don’t know why they did that. It doesn’t make sense. No, it’s just me.
Kim Jackson (12:47) I wonder if there’s just like a box that’s on their side that they check or something like, yeah.
James Donachie (12:55) That’s what I’m gonna, that’s what that would be my?
Kim Jackson (12:57) Thought, is there’s a box or something that says, or they said yes, when it asks, do you want to link this provider to all locations within group or something like that? I’ve seen that… type of question medallion before. So I wonder if they just said yes rather than no, I’m… sure it’s just something small like that because it’s not a common thing yet. Hopefully, it doesn’t become a common thing, but that would be my guess. It’s just it’s.
James Donachie (13:32) but this was with clover, right? Yeah.
Lindsay Prior (13:36) On the clover one, I’m adding a note right now.
Lindsay Prior (13:43) Telling them to fix it. Do you want me to go ahead and submit a ticket too? Yes.
James Donachie (13:47) Yeah, that way I can have it documented and.
Lindsay Prior (13:52) Did we submit a ticket for Trisha, Kim? I don’t.
Kim Jackson (13:57) I emailed James and then he submitted the ticket. Okay. Yes. So yes, the ticket has been submitted for, okay?
Lindsay Prior (14:03) I’ll submit this one for this clover.
Kim Jackson (14:05) Juliana, I think is her name, yeah.
James Donachie (14:09) Juliana roller.
Kim Jackson (14:10) Roller, yeah, I.
James Donachie (14:12) have it. I have it in front of me James.
Kim Jackson (14:15) Is like I’m on it.
Lindsay Prior (14:21) And then, okay. So I just submitted a note and now I’m going to go in the live chat and do it again.
Kim Jackson (14:40) And see, hopefully Christy has where this provider is supposed to be linked to because nothing is marked primary. Yeah.
Lindsay Prior (14:47) Well, the submission… for clover says toms river and it just has one location. So, I’m assuming that it’s probably where, I mean, like worst case scenario… you know, we can go back to the original workday report or something. Yeah.
Kim Jackson (15:07) That’s true. I mean.
Lindsay Prior (15:08) We’re trying to formalize like outreach to the providers to confirm locations before they start. So, in theory, but… I don’t know how far back that, you know, like we kind of just started formalizing that in that territory. Did they… do that for physnet too? I wonder. Yeah.
Lindsay Prior (15:31) Yeah, I did.
James Donachie (15:33) Okay. I wonder, and… I know obviously, Alex has access to this. I wonder if it’s a person that he needs to pull aside?
Lindsay Prior (15:45) Like if it’s the same.
James Donachie (15:48) enrollment specialist, yes. Yeah.
James Donachie (15:54) Possible, he has… amen… I wonder… if I have access to it?
James Donachie (16:12) I’m deep in medallion, you’re.
Lindsay Prior (16:17) like in the dark web of medallion.
James Donachie (16:19) Who?
Lindsay Prior (16:20) Was that?
Kim Jackson (16:20) Person, it is ashisha, a SHISH.
James Donachie (16:27) Okay.
Kim Jackson (16:29) That’s the name on both of the emails?
James Donachie (16:32) Okay. It was H, I’m going to write this down. H, a… what was the spelling?
Kim Jackson (16:45) A SHISH… I also put a screenshot of the email and the name in our chat.
James Donachie (16:56) Okay, perfect.
Kim Jackson (17:03) I forgot that they do the email and we can sometimes see who did it.
Lindsay Prior (17:07) Yeah, you cannot, I hope that, yeah, I’m Kim Jackson?
Lindsay Prior (17:15) Watch.
Kim Jackson (17:16) out. I’m watch out. I like to dig.
James Donachie (17:20) I mean, that’s a big portion of my job is a lot of digging.
Lindsay Prior (17:30) I’m just curious. Now, I’m going to look at other like request components and just make sure.
Lindsay Prior (17:39) Did they do that for fismet for I… didn’t get it from a different fismet. Now, who was that? I wonder if that was a different person? No?
Kim Jackson (17:50) Same person or at least same name on the email?
Lindsay Prior (17:53) Right.
Kim Jackson (17:55) So, yeah, I don’t know.
James Donachie (17:57) Okay. Well, I… will have an update on this tomorrow. Okay? After my meeting. Yeah, that’d be great. Yes. And then, I also, I mean, Connecticut, we’re ahead of the game on Connecticut, Ohio. I have some time scheduled later this on, I think it’s Friday to get you guys the questions on that tracking for our date. So, no concerns from like a rollout standpoint that seems to be going well. And then, yeah, I’ve been, my last 24 hours has been working on finalizing this npdb setup for ao, yay.
Lindsay Prior (18:49) I wasn’t here to see you see, I wasn’t here to see you celebrate that good news yesterday, but I was thinking about you guys.
James Donachie (18:56) Yes. Yeah. Industry.
Lindsay Prior (18:59) Leading… right. Yeah.
James Donachie (19:05) I think that’s gonna unlock so much for us. Yeah, I think Lindsay, you’re frozen for me. I don’t you’re back?
Lindsay Prior (19:14) That’s really unfortunate. Okay.
James Donachie (19:17) Yeah. So, I’ve been messaging with Ashley getting that set up. So, I mean, I think we’re gonna have a ton of files which is gonna be great for you guys. Fingers crossed.
Lindsay Prior (19:35) Kim and I were talking about two other things this morning. Okay?
James Donachie (19:39) The.
Lindsay Prior (19:40) first is, so… one of the things that we were, one of the approaches we were taking with the rollouts was if there is a payer that we’re having a major payer issue with, we did not, we did not put them on the requirements that like we did not hand them off to medallion. So, for example, independence, blue cross in Pennsylvania, amerihealth in New Jersey. They’re basically one in the same just with two different names yep.
James Donachie (20:11) Yeah. And,
Lindsay Prior (20:13) their system has been totally inaccessible. There’s no way to, there has not been a way to check on application status, to check for an approval. I mean, literally for months. This has been going on. They won’t send you a roster. They’ve just been a complete and total mess. So we didn’t hand them off to you guys because there was no way for you to be able to do what you needed to do. I.
James Donachie (20:40) Think that was the right call because other, it would just be more in and as much as I want them for you guys, if they’re like the lack of visible to have the intermediary of our specialists. Yeah, probably. Well.
Lindsay Prior (20:57) We’ve seen some progress. Okay, it sounds like Kim might be seeing more progress than we’re seeing in New Jersey with ibc. But anyways, it brought up a bigger question which is.
Lindsay Prior (21:18) as we find more situations like this where it’s like we figured that out now we really could have medallion do this. Okay? Is it okay with you? We, what we talked about was just like with each go live wave, if there’s a new payer for a past territory that’s now available and we’d like medallion to take. Can we just include like an update for you at that time? Like would that work for your team? That kind of cadence? Yeah.
James Donachie (21:51) I think so. That should be fine. So like if… we’re ready for New Jersey mayor, health… one you guys gave me Ohio and Connecticut, we’ll do Ohio, Connecticut and one jersey pair. Yeah. And it will be like the new, will this be an updated form for me to then be able? Yeah, that’s.
Lindsay Prior (22:16) what we were thinking was just like take that whole document. So it still only exists in one excel document, but we’ll just add a new tab, send it to you and say, just replace the whole file with this one and please note there’s a new payer, whatever. Yeah.
James Donachie (22:30) That’s that should work. And,
Lindsay Prior (22:36) then the other part is prepping for workers comp, any progress on getting a workers comp like label or, you know, payer type. So,
James Donachie (22:48) I can follow up on that ticket. I, it has medium priority just because of, the June. So I can see like where?
Lindsay Prior (23:00) Now, James is frozen, James freeze. Now, James is frozen.
Lindsay Prior (23:11) Oh,
James Donachie (23:12) there, I freeze. Yeah, yeah. Okay.
Lindsay Prior (23:18) Yes.
James Donachie (23:20) So, I have engagement who are familiar and so.
Lindsay Prior (23:27) What?
James Donachie (23:28) I figured was as we kind of over the next couple of weeks, whenever we’re ready to have a meeting, I can tag them in and they can give us a overview of what the lay of the land, of medallion and then we can kind of take it from there about, what we wanted. But I figured that, I got some people to help. So we’re I got on that end. And then from like the product standpoint, we can also, I can also find out what’s going on there. I mean, as you guys know, there’s like a 1,000,000 different competing things.
Lindsay Prior (24:09) I know, I would say that like Ashley’s giving us has given us a pretty firm deadline to launch workers comp in June. Okay? And I think it’s pretty weighty. So, like as far as like, I don’t know Kim, what… you know?
James Donachie (24:33) I know next week we’re doing the Ohio and Connecticut, but maybe the week after that, yeah.
Lindsay Prior (24:41) I mean, and what I was, all, I was going to say James was like, I know there’s a reason that the line of business field is there and I know like it’s a legitimate reason for like medicare and medicaid advantage, but like… I don’t really care, like, I don’t really care about that people. So, like if they like, if, as far as they’re concerned, they’re just adding a new payer and we tell them it’s commercial, Kim’s.
James Donachie (25:11) gone.
Lindsay Prior (25:11) Then like,
Lindsay Prior (25:18) that’s fine. You know what I mean? Like whatever it takes because we’re not,
Lindsay Prior (25:28) like… we’re using this as a communication device with you guys, yes.
James Donachie (25:36) Yeah, and,
Lindsay Prior (25:37) you have the instructions and we’re not asking you guys to start any new contracts. So I feel like if we were in that situation the pressure to have it, you know, lines of business accurate. And this, that and the other thing, you know, would be more important. But if there’s an angle or an approach that works faster for workers comp, where people, what I’m nervous about is I don’t want anybody to feel pressure. Like my God, we have to build something completely new for a completely new thing. Well, like really at the end of the day, it’s just another payer, we’re going to give you the instructions like it’s… still just something you’re sending to someone and they’re going to confirm that they received it and we’re going to mark them as par. You know what I mean? Yeah.
James Donachie (26:30) And, my thing about medallion too is medallion is like a young we’re a young company in all of this. So, a lot of it was like it was built for like who they were partnering with, and then now those partnerships are evolving. And so it’s like there… there has to, there has to be opportunity and they’re like, and it should also unlock like one of the angles I like to play, right? It’s like the stuff you guys have like asked for like even with like that, like especially with like caqhs, I’m like this like it’s coming from one but it should help others many.
Lindsay Prior (27:08) Yeah.
James Donachie (27:08) Yeah, yeah, it should help many. And this to me feels like one of those or like something where, yeah, it’s like maybe Manali just didn’t have those partners, right? You know, as they’re expanding it’s like they got a larger sales team. They’re like talking to different people. Their name, our name is getting bigger. It’s like, right that like, this could be all like net, good stuff for both of them. Yeah.
Lindsay Prior (27:35) Yeah, yeah. 100 percent and a lot of our workers comp contracts are already national contracts. They’re already delegated. It’s just like a whole different world over there. I don’t even know why we’re involved. So, like it’s really literally just like a it’s almost like it’s not even really an enrollment. It’s just like a payer notification process, but… it’s literally just a payer notification process. So there’s no reason why medallion can’t do it. We just need the option, and I know like we can’t add payers. So we need to be able to like give you guys the information you need to add the payers too. But… yeah, that sounds good to like have a meeting in like two weeks or whatever. Yeah, just to talk workers. Comp. I.
James Donachie (28:27) Will I’ll get someone on for that one? Because, if our scheduling that should align because then we’ll have connect it and then I’ll have like the next two states and they’ll be like that would be the week of it in between anyway, right? So at least we can get the ball more so rolling and.
Lindsay Prior (28:45) Yeah, and.
James Donachie (28:46) Exploratory. But I, yeah, stuff like this I think is… like without knowing, you know, all the interests, of medallion, it’s like it should unlock, for more which makes it easier for me to kind of pitch like the it’s like when there’s like the it’s like one off client and you’re like very specific process and you’re like, does anyone else do it this way? And you’re like, no, I don’t think so, right?
Lindsay Prior (29:15) But if you’re going to ask all your other clients, do you enroll with workers comp? Yeah, they’re going to say yes, you know, at least like your ancillary and stuff like that, your other PTS. So yeah, yeah, that should be good. Okay. And it,
James Donachie (29:29) also leverages for them if they’re not, if we’re not already partnered with them, there could be more and it could be something they could bring to them.
Lindsay Prior (29:37) Yeah, yeah. Yeah. You guys can make a big difference for a lot of people actually probably with contracting and workers comp. It’s not that like, you… know, it’s just different. But I had one other question. I’m like really tired today. All that roller skating last night, so tired, we went roller skating. Then we came home and watched like three episodes of love on the spectrum like crazy kids. The medallion updates email that came out this week and I have about five minutes left. But yes, I got really excited about that. I wanted to learn more about the caqh. There was something about like… you can update multiple caqhs at a time or import something like that.
Lindsay Prior (30:33) Do you know what I’m talking about? I?
James Donachie (30:35) I know what you’re talking about, what?
Lindsay Prior (30:37) Is that? Hold on? Let me find it… medallion product update. Okay. Bulk update caqh management settings. You can now update caqh management settings for multiple providers at once from the provider directory. What is a caqh management setting? Let’s.
James Donachie (31:04) see, let’s see if I have any. I might have to find a one sheet, the spec details on this. Let’s see if I can find it on the fly.
Lindsay Prior (31:15) It’s under the payer enrollment section, which I wasn’t really sure what all that meant.
James Donachie (31:25) Yeah… I… let me get by.
James Donachie (31:45) Let’s see what the support portal has to offer. You can now update ceqa, management settings for multiple providers at once from the provider directory to expedite your workflows. Sounds great. What does that mean?
James Donachie (32:09) Let me see if they have like a one sheeter on this. Okay? I’ll share it with you because I’m looking like I want to see like what it does.
Lindsay Prior (32:19) Right. Yeah. Like I almost feel like it should like I’m like… yeah, I don’t know because in my, yeah, I don’t know, let me know what you learn. I was kind of excited about it. So I’m hoping it will work, yes, for this stupid territory. I’ve been trying to it’s not you guys, it’s multiple factors… but this acquisition we had out in Missouri. I just really, I need to get them in there. And if it helps me with that, I will be super pumped.
James Donachie (32:53) Okay. I wonder if… and I could be wrong. I’m going to get the sheet, but I’m just looking at, I wonder if it’s the start bulk caqh import for?
Lindsay Prior (33:08) Oh, what’s that? Hold on? I don’t think I have that button yet. Start bulk caqh import for filtered providers.
James Donachie (33:18) So, I filter to caqh eligible?
Lindsay Prior (33:22) Oh, I don’t have that option at all. Actually. Okay. Those are not on my screen. What happens if you click start bulk, what’s your next? Like all imported… data from caqh will be automatically applied to the select provider profiles. Oh, so it’s basically giving us. Oh, okay. So what this means? All right. Hold on a second. I think I understand. So what it’s saying is as… a client, we can now do what you guys are able to do, like what Naomi used to do for us?
James Donachie (34:10) Oh, maybe that is, yeah.
Lindsay Prior (34:13) So, now we can check off. Okay, we would still have to put in their caqh login. But instead of going to the thing saying, yes, I need to import this like checking the thing. It’s like it’s done, import your thing. And then you click each category. Now, you can just say just.
James Donachie (34:36) Bring.
Lindsay Prior (34:37) it all in… yes. Ooh… that’s good. That’s good. If that’s what it is.
James Donachie (34:50) I think I’m going to guess that that’s it. So I want. And so I did because when I go, do you guys have caqh eligible yet or not? No, we don’t have that not yet. Okay. So, let me find out when that is. And then I’m basically able to.
Lindsay Prior (35:08) Oh, yeah. Because look along the top there you have next, you have directory and then caqh bulk import along the top. What’s that?
James Donachie (35:15) Yes.
Lindsay Prior (35:16) Oh, oh,
James Donachie (35:18) I’ve never… these are the areas I’m talking about that I’ve never.
Lindsay Prior (35:24) Oh,
James Donachie (35:27) so, I think this shows… so, I’m going to find out if this is what’s going to be visible for you guys. Okay? I imagine it is. I.
Lindsay Prior (35:38) Mean, that reporting is really cool. But even, you know, I just took a screenshot of even just that option to be able to say, yeah, okay. I don’t want to have to revisit this just like when it syncs, just put it all in the profile. I mean, that’s a really big deal. Then you’re just reviewing data that’s in there instead of?
James Donachie (36:00) Having you’re saving a lot of clicks.
Lindsay Prior (36:03) Saving a bunch of clicks. Yeah. Okay. Cool. Well, let me, yeah, let us know how we get those buttons. We want those buttons.
James Donachie (36:12) Okay. I could do that. I wonder why they, I mean, I hope this is what they’re adding. I wonder where the decision was to not, I guess other than with… bulk changing, you could either, you could bulk mess something up. I don’t know how you would bulk mess something up here, but that’s my number one hesitation. I hear for like why they don’t allow, you know, bulk. Yeah. But I will find out more about that too.
Lindsay Prior (36:49) Cool. Okay. Sounds great. Well, thank you, James. I’m looking forward to our next chat yep.
James Donachie (36:58) Yeah, hopefully we’ll have mpdb set up here shortly and then we’ll be off to the races with, our cred, call should hopefully be easy breezy coming up once we… just start processing all those files. I’m very excited for that.
Lindsay Prior (37:16) Yeah, me too. Me too. All right. Cool. Well, I’ll talk to you tomorrow. I mean, we’ll email you in the next day or two. And if you need anything to help, if Alex needs anything to help those two providers that got all those locations added, just let us know.
James Donachie (37:33) Okay, perfect. Okay.
Lindsay Prior (37:35) All right. See you later. Have a good night all.
James Donachie (37:37) Right. Bye bye.