Transcript
Phone Caller #1 (00:00) hello, varsity hospital. How can I help you?
Jaz Kemp (00:02) Hi, would you be willing to transfer me to David Chong?
Phone Caller #1 (00:08) Is it a patient or an employee?
Jaz Kemp (00:11) Employee?
Phone Caller #1 (00:14) Okay.
Jaz Kemp (00:16) Thank you.
Phone Caller #1 (00:18) Thank you for choosing university health, human resource department, para español, oprime, dos… please hold while your call is being connected to the next available representative. Your call may be recorded and may be monitored for quality assurance.
Phone Caller #1 (01:01) Hello, Cisco unity connection, messaging system, from a touch tone telephone, you may dial an extension at any time for a directory of extensions. Press four. Otherwise, please hold for an operator. Sorry, the operator is not available, you cannot record a message for operator. Who would you like to reach?
Jaz Kemp (01:28) David Chong?
Phone Caller #1 (01:31) David Chung at extension four six, zero two five. Is that correct?
Phone Caller #1 (01:43) Say, cancel or press zero to exit at any time. Who would you like to reach?
Jaz Kemp (01:49) David?
Phone Caller #1 (01:52) There are four matching names at extension four six zero two five. Is that correct?
Jaz Kemp (02:05) Say it again?
Phone Caller #1 (02:07) Transferring to David Chung at extension four six, zero two five. Wait while I transfer your call.
Phone Caller #1 (02:35) Sorry, David Chung is not available. Record your message at the tone.