Transcript
David Ezeobinwa (00:00) hey, good afternoon. How are you doing?
Mcasson (00:02) Hi, David. This is Melissa. How are you?
David Ezeobinwa (00:06) I’m good. How’s your day going? Melissa? We.
Mcasson (00:08) are doing well. I’m waiting on, we also have April and Ashley. So, if you could give us a few minutes?
David Ezeobinwa (00:22) Yeah, yeah, we’ll give them a few minutes just, I know you’re here early. So we’ll just hang out for a bit while they come. Hey, josh. Hey?
Josh Brunell (00:31) Hello?
Mcasson (00:33) Hi, josh. How are you?
Josh Brunell (00:34) I’m good. I’m sorry, I only see like the first and last name?
Mcasson (00:40) I’m sorry, I have it as M, Casson. So that’s my last name. So, my first name is Melissa. Nice to meet you.
Josh Brunell (00:45) Nice to meet you, Melissa.
Mcasson (00:47) Yeah, I’m the director of revenue over at doctors and physical therapy. So, I’m just waiting on my VP and then my integration manager to jump on here.
Josh Brunell (00:57) Awesome. It’s a pleasure to meet you. Excited for the call today. Where are you calling in from Illinois by?
Mcasson (01:02) Chicago? Nice?
Josh Brunell (01:04) Yeah. David, you’ll be there next?
David Ezeobinwa (01:06) Week, right? Yeah, I was just about to say, yeah, I’ll be in Chicago next week.
Mcasson (01:10) Better eat.
Josh Brunell (01:13) Better.
Mcasson (01:13) Eat.
David Ezeobinwa (01:14) yeah, I will. I love Chicago. It’s actually my fourth year in a row going to Chicago, so.
Mcasson (01:20) Oh, wow. Okay. Where are you guys from?
David Ezeobinwa (01:23) I’m in Texas right now. But yeah, Brooklyn, Florida. I’m Nigerian, but, yeah, okay. Yep.
Mcasson (01:30) Texas, my family’s out of Houston, so.
David Ezeobinwa (01:32) Yep. Love Houston. Go to Houston a couple times a year. So, got some family there.
Mcasson (01:37) Very good. Very nice place.
Josh Brunell (01:39) I’m in southern California. I’m in orange county, but yeah, we, David along with a few others from our company, we’ll be at, the Becker’s annual conference down in. I think it’s next week, the thirteenth.
David Ezeobinwa (01:54) Yeah, it starts. Yeah, thirteenth through the sixteenth. Yeah. Okay. Yeah.
Mcasson (02:00) So, we have, April has joined us too. April. Do you know if Ashley is joining us or I couldn’t remember if she’s joining us or not.
AShipherd (02:08) She should be, she just had Erin step in her office, so it might be a minute.
Mcasson (02:13) Okay. Yeah, just a few more minutes then. And then we have April that just joined us. She’s my integration manager for our RCM as well.
David Ezeobinwa (02:21) Yeah, perfect. Nice.
Josh Brunell (02:22) To meet you, April.
AShipherd (02:23) Nice to meet you. Perfect.
Josh Brunell (02:29) Just joining as a new to the company… or joining? Did you mean joining the meeting? Oh,
AShipherd (02:37) joining the meeting?
Josh Brunell (02:39) I was gonna say, welcome and welcome. Yeah.
Mcasson (02:42) And she’s been with DPT for about five, six years, right? For five years, five, yep.
Josh Brunell (02:49) Nice. And where are you calling in from April?
AShipherd (02:52) Illinois? Nice.
Josh Brunell (02:54) Is that where all three of you are? Yes?
Mcasson (02:58) Yeah, yeah, we’re at a billing office out of so, about 40 Miles or so from 30 Miles or so from Chicago. Cool. So, not too.
David Ezeobinwa (03:06) Bad. Nice. We gotta see Ashley on the call. Hey, Ashley. Hey?
Ashleigh Schemenaur (03:12) Sorry, I’m a few minutes late. Of course, my zoom decides to update in the last most inopportune time. So.
David Ezeobinwa (03:18) Don’t worry about it. No worries.
Mcasson (03:21) We’re just introducing ourselves. Ashley. I introduced myself and then April did as well. We know where they’re from, and we know that he’s coming to Chicago to eat next week.
David Ezeobinwa (03:31) Yes, I will be in Chicago next week. Well, yeah, awesome. Perfect. And Ashley, you’re in Chicago too, I believe or near Chicago? Yeah.
Ashleigh Schemenaur (03:41) Yeah, I’m in the same area as April and Melissa. We’re in the suburbs of Chicago. Like I think we’re like 50 Miles west southwest?
David Ezeobinwa (03:53) Okay, perfect. Perfect. Yeah, no. Nice to meet you. And I’m glad you got the cookies. I was hoping I sent them to the right office.
David Ezeobinwa (03:59) I was like, dang, did I get it to the right office? But yeah, glad you got the cookies and you guys got to enjoy, but I’ll pass it to josh. I know we got 30 minutes on the clock. So I’ll get josh kicking us off, so.
Josh Brunell (04:10) Yeah, pleasure. And thank you all for the time. Ashley, it’s nice to meet you. As Melissa said, we kind of went through introductions earlier, but josh brunel on the partnerships team, I partner with David working out, working with, you know, prospective customers who are interested in learning about medallion’s platform and services. And yeah, really excited, for today’s. Conversation also with me. I have Sam, Samantha, who’s on who’s my technical counterpart. She’s gonna be supporting, you know, both from a, you know, process standpoint advising around the platform as well as helping with any integration questions that might be pertinent for you, April as well. Sam, I don’t know if you want to introduce yourself, say a few words before we kick things off. Yeah.
Samantha Bouchard (04:54) Thanks for the introduction, josh. I am just staying off camera because my internet is being a little bit funky today. So, apologies for that. But yeah, as josh mentioned, I, I’m his technical and product counterpart. So we’ll be showing, the platform and answering any questions that you all may have. So it’s nice to meet everybody.
Mcasson (05:18) Awesome. And,
Josh Brunell (05:19) Ashley just confirming vice president of revenue cycle. Is that right? Correct?
Ashleigh Schemenaur (05:24) Yes, actually, our CEO got your information from Guy sansone, I think is his last name from H2 health. So he had actually given me the name of somebody else. And then David’s cookies came and April was like, hey, I think this is the same company. So it kind of all worked out and my CEO gave me David’s information.
Josh Brunell (05:48) Awesome. That’s fantastic. Well, glad you got the cookies and hopefully enjoyed them and glad that the timing made sense. So it sounds like you had a CEO had a discussion with some of the, of our friends at H2 health. Obviously, it sounds like the timing makes sense, but just want to maybe, I think start off and before we dive in just like maybe get a sense of like what, you know, about medallion before we kick off the discussion? Like would a brief kind of overview make sense? Or do you want to dive straight into like, hey, what’s the reason why we’re having this call and the challenges that you’re looking to solve?
Ashleigh Schemenaur (06:28) So all that I know is from what Guy told us from H2 health? So I think it would be good for Melissa and April especially to kind of hear the overview. So let’s start there, and that will probably help bridge some of the gaps that we have from what we were told from H2 health.
Josh Brunell (06:46) Okay, awesome. We’ll do that. And then, yeah, happy to dive into where we might be able to help and where there might be alignment. I know we have until the half hour mark. I just want to be wary. We have, you know, about 23 minutes left. Do you all have a hard stop at that time?
Ashleigh Schemenaur (07:02) No, we can go beyond that for me. Yeah, we can go beyond.
Josh Brunell (07:05) That’s fine. Yeah.
Josh Brunell (07:06) Okay. I think we should be able to get a lot done in that time, but just in case you all have, you know, questions at the end, just want to make sure that we’re respectful of your schedules. Cool. So, yeah, I know you got a little bit of info from our friends at H2 health, but just to kind of take a step back, yeah, medallion, we are a provider data management platform and really tech focused company that helps to streamline and automate everything from… provider data management, you know, as well as really any and all things that need to happen when a new provider is onboarded through the point to them being billable. So helping them obviously get enrolled with health plans and payers. We support both direct enrollments as well as delegated contracts. If you have those with your health plans, we handle cbo… credentialing to ncqa standards, as well as for some of the health systems. We support things like privileging, hospital applications, licensure, not sure if that’s going to be pertinent to this conversation. But yeah, the real key difference and I would say differentiator between medallion and some of the other vendors in the space is that some companies just have a tracking platform used to view and track progress of these processes. We are really built around automating these processes, end to end. So everything from how we get data into the platform, how we’re integrating with key systems of record like caqh, automating things like enrollment applications, being sent to payer portals. Really with the end goal of driving down the time it takes for providers or in your case, PTS to start seeing patients when they’re onboarded driving patient outcomes, faster revenue, faster, reducing the amount of manual effort your team’s probably having to do today filling out a lot of this information manually. And really with the end goal being, you know, reduce cost, cleaner applications going through. So having a better when it comes to the revenue cycle side like less denials or delays and with claims and write offs. So that’s a little bit about what we do. And yeah, these are like the common challenges that organizations come to solve for it’s like, hey, how do we make this process faster? More automated? Streamlined. So maybe we could start here and kind of… figure out a little bit more about your current state today, how you’re doing this and really maybe where some of the bottlenecks exist if.
Ashleigh Schemenaur (10:06) any, oh, we have bottlenecks. So I’ll start and then I’m gonna let Melissa chime in. So Melissa kind of oversees our contracting and credentialing departments. So when I say department, it’s very tiny. We have a contracting and credentialing manager. And then she has four ftes that are responsible for managing either locations and, or providers to this right now, as it stands, the biggest thing that we don’t have is organization and nothing is automated.
Ashleigh Schemenaur (10:42) We are excel based. So we don’t even have a platform. Our emr does offer a platform that we can use to help navigate contracts and enrollments and all that. But it’s not robust enough that we feel especially because we are in so many states. So I think we, when we counted last time, Melissa, I think we’re in 11 or 12 states, we have over 200 locations, a significant amount of providers ptas, which some states do credential, ptas, some states don’t and then we also have a significant amount of growth. So the growth is the other bottleneck. It has been a difficult. Well, let me start out with this. Last year, we purchased a company that had 55 locations out west and we have been integrating for over a year now. So we’re on about 14 months of integration and we had hoped by now that the DPT name would be stood up in those states and we’re not even remotely there yet. So we desperately need some help and some assistance with navigating that growth and then also organization. So somebody else had kind of defined this as kind of an infrastructure of sorts because this is probably the only thing that we don’t have a robust infrastructure around. And especially for me, I’m looking obviously for cost savings. I can’t keep hiring fte to help manage some of this. So that’s kind of where we’re at. And then Melissa can chime in with her thoughts.
Mcasson (12:19) That’s pretty much in a nutshell after speaking, I did have a meeting with the contracting credentialing team today and with the purchasing of ept, we’re looking at with our contracts that we have, of course, we’re fine with our legacy, but we’re about 80 percent maybe complete with our ept side, we’re servicing over like 400 different providers between PT and OT that’s not including any kind of ptas or otas that we have. So we’re looking for definitely some cost savings and some kind of if you want to call it like sifting through our chaos that we have right now with them and just making it better streamlined for actual cost savings in general.
Josh Brunell (13:08) Okay. A couple questions coming out of that. So with the ept acquisition of the 55 more locations, is there a separate team that is managing those enrollments or is it now under the umbrella of the?
Mcasson (13:25) It’s under the umbrella. Yes, I have, you know, the total of five, but I have two people that are really dedicated to the ept side and three people that are dedicated to the DPT side.
Josh Brunell (13:34) Okay. And when we’re talking about 80 percent of the way there, is that moving those providers over onto your DPT group contracts and?
Mcasson (13:48) Yes and no… you know, that’s a tricky question. 80 per, yes and no, there’s licensing not licensing issues, but we have tin issues instead of our states that we’re they ran off of.
Mcasson (14:05) I don’t know how many different tins. So it’s a challenge right now that we’re facing with, you know, if we have it as doing business as, and we were affiliated, it’s LLC. Well, that state doesn’t do LLC. So it’s very, it’s complex. Okay, to say the least. And you’re probably like, wow, that was a lot, but that’s fine. No.
Josh Brunell (14:29) It’s a common thing. I think that was a big thing for H ii health too is like, and with a lot of PT networks, right? Like we work with iv Rehab confluent, there are a couple that are, you know, they grow through organically as well through acquisition of a lot of, you know, small mom and pop PT clinics. And yeah, they run into the issue all the time of like, hey, how do we, how do we help move these providers over from an enrollment standpoint onto our group contract? So we could get better rate reimbursement?
Mcasson (15:03) Exactly.
Josh Brunell (15:03) Yep. Exactly. So that’s I imagine a big focus and a goal for your team?
Mcasson (15:08) 1,000 percent, yes.
Ashleigh Schemenaur (15:09) Consolidation. So, that’s the theme of the year is trying to get the ept side consolidated into the DPT family in every way shape or form. So they had, they operated as nine separate companies in just four different states. So.
Josh Brunell (15:26) It’s not just moving them over. It’s moving each one of those individual nine entities.
Ashleigh Schemenaur (15:32) Correct. And then doing it in a strategic way that doesn’t impact cash flow, which is kind of where we’re struggling with right now is finding these contracts are the panels are closed or because we’re new in that state, we can’t get the best rates even though we have a bigger footprint. So, there’s a lot of just negotiation that Melissa’s having to deal with as well just to get us to a point where we can bring them under the DPT umbrella. But that’s ultimately, the goal for this year is consolidating it. Once we consolidated our compliances in one place, all of the necessary components for us to control cash and control. All the other aspects are centralized. Right now. It’s kind of all over the place.
Josh Brunell (16:17) I hear you. And yeah, I think there’s a lot of good that we can do together in helping you get there, especially a lot faster and more streamlined. And so in thinking about it, yeah, like, yes, we could absolutely help both with group enrollments, team, consolidation, payer, enrollment processes like streamlining, and making those more efficient, and just acting as a single kind of source of truth for all providers under this network so that you have better visibility into where everything’s at in the process. I think as far as an outcome to that, so it sounds like, you know, by the end of the year, you’re hoping that all of these kind of acquired clinics will be all under like 100 percent through this process. So that’s one big outcome. Another one I heard is cost reduction. Can’t keep hiring staff to keep up with the demand. And then one other area that we often see organizations partnering with us on is like, you know, claims denials, delays, write offs, like as, you know, just curious, like are you seeing, I guess what are your kind of general turnaround time look like across your payers? And is, do you find that there are challenges on that kind of side of the house?
Ashleigh Schemenaur (17:37) There are massive operational challenges to delays with credentialing, either that provider can’t treat patients with that payer, or we have a situation where, you know, we’re turning away referrals because of this as well, because there’s no other provider in the area that can treat them in the event that it does slip through where a provider does treat a patient that they shouldn’t have because they’re not contracted. We do have some delays now or some claim issues. It is not our top claim issue though because I feel that our operations team does pretty well with navigating some of that and we do have a pretty significant system inside of our emr that kind of controls that as well. So I wouldn’t say if there are Ar, issues, it’s probably isolated. I know that Louisiana is an issue for us, but if there are isolated events versus it being a widespread issue.
Josh Brunell (18:41) Got it. Okay. And I think one of my last questions is when it comes to the way that you’re handling enrollments, when I was kind of walking through this slide earlier, I kind of saw, we talked about supporting direct payer enrollments. Do you have any delegated contracts in place? Okay? You do, and we.
Ashleigh Schemenaur (19:07) want more of them of?
Josh Brunell (19:09) Course, of course.
Ashleigh Schemenaur (19:10) But we do. And that’s what we were originally banking on with the ebt integration was that those delegated contracts would hold some weights and they have in maybe the work comp space, but not so much in the commercial arena or the group health arena. So it’s kind of like one of those things that I, we want more of them like everybody else does, but we already have them. It’s just those states are brand new to us. Got it. Okay.
Josh Brunell (19:39) And just curious like how many payers do you have that relationship with? Or those agreements with? And then across like the entirety of the payers that you work with, would you say so?
Ashleigh Schemenaur (19:55) Melissa, I think we probably the majority of your big brands are delegated. And then we have some of your work comp networks that are delegated. Yeah, I don’t have those state specific ones, right? Melissa, that we’re not delegated with 100 percent. Yes. Yeah. Okay. So, the state specific issues like we have, we call them narrow minded networks because they will only work with providers in that state but all of your big ones, onecall medrisk, is all delegated. I do believe our humana contract is delegated. I believe our… uhc contract, the uhc contract is delegated. So I can probably get a better list for you if you need that josh.
Josh Brunell (20:44) Yeah, yeah. We’ll go through the finer details of like, that, what that mix looks like down the road like that’s not super important. What is important is just like I wanted to know, do you have unique processes in place? Let’s you know, most payers like that, you just mentioned they’ll require like a roster be submitted for your payers. Like who owns that process? Is that done by also, the credentialing team? And that’s.
Mcasson (21:12) all that’s also done by the credentialing team? Yes?
Josh Brunell (21:15) Is that is, how does that process look today? Is there, is it pretty streamlined compared to direct enrollments?
Mcasson (21:24) Absolutely. Okay.
Ashleigh Schemenaur (21:26) And Melissa.
Samantha Bouchard (21:27) How are you running all of those like primary source verifications to like, you know, get the ncqa files?
Mcasson (21:35) Do you?
Samantha Bouchard (21:36) Guys have like a committee set up? Like what does that process look like?
Mcasson (21:39) That’s also done by the credentialing team as well. But I don’t I’m not 100 percent sure on the process of it though. Okay.
Samantha Bouchard (21:47) How does your team interact with the credentialing team? I’m.
Mcasson (21:53) sorry, Sam, you broke up, so.
Samantha Bouchard (21:55) I understand that you have like your specific team and then there’s the credentialing team. How do your two teams like interact? Are there more staff members over on that side?
Mcasson (22:06) Well, we have our central billing office. So we have different departments that are run out of their billing center. And then we have our credentialing and contracting departments that is not ran out of our billing center, but, they enter, they intertwine, they talk all day pretty much.
Ashleigh Schemenaur (22:25) Yeah. Samantha, we have like a communication system set up to where if the RCM team identifies a potential issue, they’re reaching out to the contracting team so that it could be escalated and looked into. So they do interact with that, the there’s really no other interaction outside of, hey, we have this issue. You need to look into it or, you know, if there’s something specific going on with the location, hey, this location needs to be updated with the zip code, that kind of thing. But that’s really what their limited communication is.
Josh Brunell (22:59) Do you have insight into like the turnaround times could be very broad because you work with a lot of payers, but like when it comes to direct enrollments, we typically see that can range from, hey, it could be 60 days. It could be 120 plus days. And then on the delegated side, like to generate those rosters or to generate a cred file that can vary significantly. Like what’s those timelines look like? We?
Ashleigh Schemenaur (23:24) Quote an average of 90 days. Okay? Yeah.
Josh Brunell (23:29) And that’s to go through both.
Ashleigh Schemenaur (23:30) New providers. Yeah. So when a new provider starts, we tell them it’s going to be 90 days right off the bat. And then if there’s a payer that’s taking a little bit longer, we have the way in our emr to kind of carve out that provider with that payer so that our staff would know that they can’t be treated at that location with that provider.
Josh Brunell (23:49) Got it. Okay. So a couple of things to share just to kind of round us out. I know we only have five minutes and want to leave some time for questions and next steps. But like as far as your key outcomes that you’re looking to solve for like helping one to build the infrastructure to help better support this process and achieve, I think the main goal which is as you’re growing as you’re adding, you know, ept and other clinics through acquisition, getting them consolidated onto single group contracts. So you have better rate reimbursement, one that helps align with. We can absolutely help align with that second piece. There is like accelerating time to revenue for your providers, getting that 90 day timeline down to closer to like high fifties, low sixties. We, I would imagine we could get at least a 20 or 30 day improvement on the direct enrollment side.
Josh Brunell (24:44) Now, when it comes to your delegated arrangements, we can actually process a credit file and see to ncqa standards within a day. And so that’s our turnaround time that we will commit to contractually. And so that’s outlined here as one of the main outcomes is like, yes, we help do this faster. Yes, we help do this with many less resources as well which can be reallocated to revcycle other areas of the business. But we essentially just need a couple of administrators for your organization side. I don’t see needing a team of five or six like you had just mentioned or even having to ever hire again, which I think is probably the biggest focus. But yeah, and of course, it’s going to lend to a better experience for your providers. They’re going to be seeing patients faster, not running into the same issues. But yeah, we will contractually commit to like how fast we get the work out the door and how fast we get the credit files generated for you. And we do it extremely accurately as well. So you don’t have to deal with some of the downstream issues around denials or write offs. I know it’s not as big of a focus but I just wanted to share like those are the key differentiators. The thing that we’ll walk you through on the next call with Sam is like, okay, that sounds great. What does it all look like? We have? Of course, like a provider data management team platform where we could help streamline and automate these workflows. But before I do that, like how does that all resonate and sound as far as like the outcomes you’re looking to achieve?
Mcasson (26:16) The outcomes sound great. I’d like to see how it’s done with Sam?
Josh Brunell (26:21) Yeah, of course. Of course. I mean, Sam, do you have a hard stop in the next couple minutes? I do. Yeah. Okay.
Mcasson (26:29) I mean, we can definitely schedule it with me. I mean, I know that we have Ashley and April that are going to be traveling sometime next week and they can probably if they can’t fit it in. I’m more than willing to definitely see how this is going.
Josh Brunell (26:44) Awesome. Yeah. And I’ll say this like we have… we typically will reserve at least 45 minutes to go through the demo. So it was good to understand like, hey, what are your priorities? So we can focus on the demo and where to, from a product standpoint, where there’s going to be alignment. You had mentioned. The process takes about 90 days. On average. I think one other question I have is like for your PTS, do you often find that they are owning… or managing caqh portals on their end or is that done by your credentialing staff?
Ashleigh Schemenaur (27:32) That’s done by us and our HR department is extremely fantastic in getting all of the details that we need prior to that therapist even coming in for their first day. So, we have a whole process built in with our HR departments and our HR platform that gathers a lot of the details. But we do manage their caqh.
Josh Brunell (27:57) Awesome. That’s good. That that process works really well. A lot of organizations struggle with that or sometimes even put the onus on the provider, which doesn’t lead to good outcomes. But yeah, we have a unique relationship there that helps to get the data into medallion very quickly. We simply need caqh id, first and last name, and SSN of the provider. And we’re able to actually link it directly with medallion. So any changes that we make in medallion, one thing that’s different between us and any other vendors, we can actually write back to caqh for updates. One, we know that that’s needed for a lot of the enrollment side, right? But additionally, like one of the areas of value we drive is the attestations, automating that process end to end, so that you’re no longer having to do those on a quarterly basis. So that’s something we offer as well, which we can walk through.
Ashleigh Schemenaur (28:52) That’s awesome. Melissa, that’s Cindy just so you know, yeah, josh, I have one question. I know that Sam’s got to jump off. But something to keep in mind is, you know, for us specifically, a lot of it has to do with locations, so contracting the location and also credentialing the provider to those locations. So it’s just something to kind of keep in mind that because we have so many locations when our owner comes in and says, hey, Ashley, I’m buying this company, you know, we might have an address and we got to get that location dual credentialed as their exact existing company location until they are then brought over to the DPT family. So there’s going to be a little bit of nuances that we probably should talk through just to make sure that there’s understanding of some of those aspects because we are in that growth phase.
Josh Brunell (29:47) Yeah, 100 percent. And I’m glad you brought that up because, yeah, one thing that we’ll do following the demo, I’ll just share this real quick like, this will obviously, we will update kind of like what the next steps look like from there. But one of the things that we do during the scoping process is that one, we want to obviously understand, your volumes, your needs, like how many providers you’re expecting to bring on what that looks like, what your process looks like, and what you expect like in your cred packets, for example. But your workflows too extremely helpful if you already have like standard sops that you follow or process guides that you can share with us, so that we can not only demonstrate how we could do that on the platform, but pass that over to our operations team so that they know exactly how to execute what a, you know, successful enrollment looks like on a provider at doctors of physical therapy. So like we’ll partner with you on that. We, we know on the direct enrollment side, we have all those processes pre mapped of what we know what a payer needs. But if you have like a unique one off situation where it’s like, hey, we need you to support this specific workflow from what related to like facility enrollments or facility level, credentialing, like we’d love to just kind of discuss and you walk us through what your requirements are, and then we’ll show you how we can execute in the platform? Okay? Perfect. Yeah.
Ashleigh Schemenaur (31:18) If you guys have another meeting time for next week, I know that April and I are traveling, but I can try to jump on in between what we’re doing. We’ve heard great things, so I would love to hear more and see that demo to kind of help move things along.
Josh Brunell (31:34) Of course,
Josh Brunell (31:40) We’re also traveling, we’re going to be in Austin next week. Oh, I’ll.
Ashleigh Schemenaur (31:46) be in El Paso not.
Josh Brunell (31:48) Too far, and you’re off tomorrow and Friday, I assume or?
Ashleigh Schemenaur (31:54) Probably busy. No, it’s no, unfortunately, I have our emr here that we’re entertaining for our annual meeting, but tomorrow, I don’t know if you guys have anything… but I could potentially do something around. Are you guys Central Time?
Josh Brunell (32:13) I’m looking at Central Time. Yeah.
Ashleigh Schemenaur (32:15) 12 P. M… or I can do a four P. M. I don’t know if Melissa and April that works for you guys?
Mcasson (32:24) Right. I’ll make it work. If it does exactly. I’ll move stuff around… if it works for them, then I’ll move it around, no worries.
Josh Brunell (32:35) So, you said 12 PM or four PM central? Yep. Sam only has 30 minutes at 12, and then see, she’s like super stacked. I might be able to do the four P. M. Okay. But I don’t know she’s got a parent teacher conference,
Ashleigh Schemenaur (33:07) We know what that’s like.
Josh Brunell (33:10) Yeah, let me just ask. We might be able, you know, we might be able to do, the 30 minutes where we just, we kick off the demo to start the call and then the second half, maybe we could do some planning around like next steps, and maybe discuss more process wise because, I could lead that, but Sam from the technical side can absolutely get through the demo in the first half hour. So, I, why don’t we do shoot for 12 central. I’m gonna ping her right now and validate that works with her. If not, I’ll send a, some more times for the three of you for next week, but I’m pretty sure we could be able to swing that.
Ashleigh Schemenaur (33:42) Yeah. And then if it’s I can also do eight a. M. I don’t know if that’s too early for everybody else, but we can do an eight a. M if that works better for her.
Mcasson (33:49) Okay.
Josh Brunell (33:51) I’m holding noon, I’m on west coast time, so.
Ashleigh Schemenaur (33:55) Oh, gosh, that’d be a little.
Josh Brunell (33:56) Early for me. Yeah.
Mcasson (33:57) East California?
Ashleigh Schemenaur (33:59) Okay. We all know.
Josh Brunell (34:00) About that, Sam is east coast, but I am, yeah. So, let me just hold this. I think this should work, and, yeah, we’re happy to schedule more time, for next week as well, but 30 minutes for the demo. It should cover a lot of ground. Cool.
Ashleigh Schemenaur (34:17) Awesome. Looking forward to it. Awesome.
Josh Brunell (34:20) It was a pleasure meeting the three of you, Ashley, Melissa, April, thank you for the time and the interest, and we look forward to tomorrow.
Ashleigh Schemenaur (34:26) Okay, josh. Thank you all.
Josh Brunell (34:28) Right. Bye, take.
Ashleigh Schemenaur (34:29) Care. Bye, bye bye.