Transcript
Niccole Russell (00:00) hey, Ashley.
Anh004 (00:01) Hi, Nicole. How are you?
Niccole Russell (00:03) I’m doing well. How are you? Doing? Good, good. Let me get some stuff down here and we can jump into the agenda. Are we waiting on Christy or go ahead?
Anh004 (00:14) I would say go ahead. I’m not sure if she’s going to be able to hop on this call or not.
Niccole Russell (00:18) Okay. No problem. I.
Anh004 (00:21) Know her calendar is pretty crazy, so.
Niccole Russell (00:23) I’m sure mine is too. All right. So, for Ohio medicaid, we actually need power agent access for our team. Okay? So were you able to get access there?
Anh004 (00:41) I still don’t have it on my dashboard.
Niccole Russell (00:44) Okay. Did you put a ticket in with those steps that I gave before? Yes. Okay. I.
Anh004 (00:53) would say it said the ticket was complete but I’m still not seeing it on my dashboard. So I’m not sure where it’s sitting or who has admin power right now. Okay. I,
Niccole Russell (01:08) don’t know one of the team leads left that had it. So Alex created an account but needs it here. So I’ll leave these steps here. I’ll get back with him and let him know that it says your ticket was created. I don’t know if you would need to follow up with the payer that’s what I would imagine.
Anh004 (01:29) Okay. I’ll say I can call medicaid and see. Okay, I don’t know if I’m not like… the admin, if they would give me any information, but I mean, I can try.
Niccole Russell (01:41) Okay. Yeah, just keep me updated there and then we’ll go from there to try to figure out what’s going on.
Anh004 (01:48) Okay. Yeah. I’ll write that down to give them a call and see if I can figure anything out.
Niccole Russell (01:52) Awesome. All right. Thank you. And then just a few items that I wanted to go over task overall.
Niccole Russell (01:58) There’s 18, the provider has seven admin has 11. I did look at expirables that are expiring within 30 days. There were none there. So good. Okay. And then for enrollment requests, we still have the six that are in requested… processing. We have 196 and then needs client attention. There are 45.
Anh004 (02:21) Okay.
Niccole Russell (02:22) Provider profile, outstanding task. We have seven provider action required. We have 40. I do know there was a field added into medallion for certain professions. Another question about what… type of patients they see. So that could be some of them. I did notice on one of them. That was, that was one of the questions, provider profile zero to 84 percent. We have two. So those would not fall into intake. Okay? And then providers that have not joined medallion. As of just a few moments ago, there were five. Okay. All right. So I will stop there. That is all that I have for updates. Do you have anything for me?
Anh004 (03:13) I do have the, I think it’s on the March twelfth notes down there, the sodesky rheumatology, the new group we added?
Niccole Russell (03:22) Share here. Yeah.
Anh004 (03:28) Yes. Okay. So, I did see the medicaid got approved for the group. Now, this is kind of a tricky one and we, well, the group received, I’ll send you the letter, but it’s from medicare. I just sent it over. So you can, I mean, you don’t have to look right now, but it’s saying that they found. So the original owner of sodesky rheumatology, dr, mero, he passed away.
Niccole Russell (03:54) Okay. So.
Anh004 (03:55) Now, our CEO of fisher, Titus, Brent berkey, is now the owner of sodesky rheumatology. So I don’t know if that affects anything that medallion has to do when submitting like the 855 B.
Niccole Russell (04:10) Yeah, they’ll need to update the ownership.
Anh004 (04:13) Okay. I’ll say which, I do have Brent berkey in the ownership under the group, so.
Niccole Russell (04:21) Then they would probably need to remove the other name.
Anh004 (04:25) Okay. I’ll say, yeah, I just sent that note that letter they received over to you. So I don’t know if you want to pass that on to the team working on it?
Niccole Russell (04:32) Yeah, I can do that.
Anh004 (04:33) Okay. I’ll say, and when I get like letters like that, would it be best to send them to you or do you want me to upload them into like the notes section?
Niccole Russell (04:47) Yeah. Under the support, the notes section?
Anh004 (04:50) Yes, that.
Niccole Russell (04:52) Would be the quickest way for the team to be notified because it does, you know, the support team will reach out there. I mean, I will notify the team as well, but that way, at least it’s connected to that specific line. Okay? And it’s there.
Anh004 (05:07) Okay. Yeah, I’ll start doing that then. Okay? All right, perfect. So I don’t want to plug your inbox with letters or anything. Yeah, I’ll say that’s all I had for today.
Niccole Russell (05:18) Okay. Short and sweet. I like it.
Anh004 (05:22) Yeah. I’ll say everything’s going good, so, I know.
Niccole Russell (05:25) Good, good. Glad to hear it. Well, I will let the team know that you’re going to call medicaid to see what’s going on there and you’ll keep us updated. Okay? We’ll just go from there and see what we can do if you’re not able to get access somehow.
Anh004 (05:41) Okay. Yep, I will keep you updated.
Niccole Russell (05:43) Okay. Sounds good. Thanks Ashley.
Anh004 (05:45) Thanks, Nicole. Bye bye.