Transcript

Jason Zednick (00:00) hey, Jen.

Jennifer Tidwell (00:01) Hey, what’s happening?

Jason Zednick (00:04) Oh, yeah. Same old. How about you?

Jennifer Tidwell (00:07) I’m fine. Do you know if Stephanie’s going to be able to join or no?

Jason Zednick (00:14) Oh, I don’t know, you know, actually, I did invite her. Do you want me to? Oh,

Jennifer Tidwell (00:18) you didn’t invite her? Okay?

Jason Zednick (00:19) Yeah, I did not. I.

Jennifer Tidwell (00:21) Didn’t know. Okay, so well, I’ll just tell you. And then, okay… so the new entity, SME, Delaware, I got administrator rights and I requested y’all to be an authorized agent.

Jason Zednick (00:37) Huh. So.

Jennifer Tidwell (00:39) It said that it would be sending you some sort of verification or something. I don’t know. It says the entity is not active until the agent signs in to their npdb account and accepts our designation. So that has to happen.

Jason Zednick (00:55) I’ll have somebody, yeah.

Jennifer Tidwell (00:56) Do that. Okay? So, here’s, the pickle… blue shield, California is one of our clients obviously in California, and we need to credential all over again.

Jennifer Tidwell (01:14) All of our California nurse practitioners to the new entity name sooner than later. And like yesterday, apparently… because they were credentialed, you… know, the old way. And now all of the nurse practitioners are contracted and actually work for a new entity. We need to do the credentialing over in the new entity name.

Jason Zednick (01:44) The new entity being SME, Delaware.

Jennifer Tidwell (01:47) SME, Delaware? Yep.

Jason Zednick (01:50) Okay.

Jennifer Tidwell (01:55) Because it’s a new, we don’t own SME, Delaware. It’s not our organization. It’s a brand new company that they are all contracted with. So it’d be just like anybody else, you know, when you start a new job.

Jason Zednick (02:10) You have to be credentialed to the new job. That legal entity is never credentialed.

Jennifer Tidwell (02:16) Yep. Okay. So, we have, let me just tell you this. We have 310 nurse practitioners in California. Wow. So I don’t know if there’s a way once we get the SME Delaware npdb set up that y’all can just run them all, and I need to know how much that’s going to cost us if that’s going to be extra because we’re credentialing these people again outside of a normal cycle.

Jennifer Tidwell (02:52) So they’re all going to be like initial credentialing files. Okay? And then they need to know how much that’s going to cost before we pull the trigger on that.

Jason Zednick (03:03) So, let me think about this. So, I assume they’re already. Well, no.

Jennifer Tidwell (03:08) Don’t assume that because we still have don’t assume anything, man.

Jennifer Tidwell (03:14) We still have so many people that have never even signed up since we started with you guys. I can’t even for surely say who’s in there signed up and who’s not. So, the ones that we’ve credentialed already, obviously, they would be getting credentialed outside their cycle. And then I’m assuming there would be a fee for those, right? Because we have to pay for, we have to pay for it, right?

Jason Zednick (03:44) Yeah. And,

Jennifer Tidwell (03:45) then anybody who hasn’t been credentialed yet because they never signed up, we would be paying for them, just like anybody else, right? Like… just like anybody’s first time credentialing… file, right? Yeah. So, so,

Jason Zednick (04:04) there’s a couple of steps here. One would be, if they are currently credentialed, we would need to bulk cancel the existing recredential request, you know, whenever that might be 20 27, 28, whatever it is. And then we would need to request new initials for all 310. Let me.

Jennifer Tidwell (04:32) roughly three.

Jason Zednick (04:33) 10, roughly. Yeah, yeah. Let me see. And.

Jennifer Tidwell (04:38) I don’t know how many of those three, 10 have never signed up, right? Like there could be some.

Jason Zednick (04:45) I don’t.

Jennifer Tidwell (04:46) know the answer well. You know what I bet? I can tell you. So we have credcomplete in California all the way back to 2019, 20, 19, 20, 20 all years in between 19 and 26. So, you know, if they were credentialed in 20 24 with verisys not medallion, then they’re going to be in between, but that might not mean that they ever signed up, right? Right? 20 23. Potentially, of course, we’re in 20 26 now. So I guess 20 24 would be our only 20 24 would be our only year of… in 20 21… they’d be in between 20 20 in between cycles, right? Like all those old ones.

Jason Zednick (05:37) Yeah.

Jennifer Tidwell (05:37) So, I can’t be sure. I’d have to run one of those reports about who hasn’t signed up and figure out which ones are California and those would be paying for the first time, like we always do. But then the people who are credentialed in California, I’m sure that there’s going to be an extra fee for starting over in between.

Jason Zednick (05:55) Do we have a list of who those providers are?

Jennifer Tidwell (06:03) I have our roster for California, can?

Jason Zednick (06:08) You send that to me… and then we’ll want to click that up against what’s a medallion. Let me see if I can run a report easily.

Jennifer Tidwell (06:23) Yeah. And I have Greg’s from the first, but Kara and I have not been able to.

Jennifer Tidwell (06:47) I’m sorry, somebody was bothering me. What was I talking about?

Jennifer Tidwell (06:56) Oh, the California, oh, Kara and, I got the new roster from Greg, but we haven’t had a chance to get together to compare.

Jason Zednick (07:05) We.

Jennifer Tidwell (07:06) haven’t done that yet.

Jason Zednick (07:09) And then in.

Jennifer Tidwell (07:10) addition to this, I know I said in my last email that SME medical Delaware would be the only entity, but that’s not necessarily true.

Jason Zednick (07:24) Okay. So, and I’m.

Jennifer Tidwell (07:27) running away and you’re never going to hear from me again, just going to disappear.

Jason Zednick (07:32) Okay. So.

Jennifer Tidwell (07:35) Okay. So here’s the rub, nurse practitioners are SME, Delaware exclusively. All the NPS and the pas are contracted with that Delaware entity. Our collaborators are not all assigned to SME Delaware. We have one. So we have three entities for the collaborating positions, our MDS, our dos, most of them are Delaware, but we have New York, which is the medical practice which we already have in the system. And then we have a new one, which is for California, which I don’t have any information on. So the collaborators in California will have to be assigned to this other entity which I have no information on as of this moment.

Jennifer Tidwell (08:27) So, there’ll be three entities in total, SME, medical, Delaware, CCS, medical practice, pllc, which that is already in the system… CCS medical practice, because we use that one now.

Jason Zednick (08:43) So,

Jennifer Tidwell (08:44) that one, we’ll keep SME medical Delaware. We’re adding now, and then I need to get the information on the California entity. For the collabs. I have no data for that yet. So, those will be the three.

Jason Zednick (08:59) Okay. So that changes things and also doesn’t change things because like all that basically means is that the setup of before, which I candidly don’t fully understand how it works on the back end, we’ll… need to retain that structure where the provider will have to have the right practice associated with that entity in.

Jennifer Tidwell (09:28) Order to get the NPD to do that correctly?

Jason Zednick (09:30) Yeah. So that basically just instead.

Jennifer Tidwell (09:32) Of, but at least we can get rid of the 50 that are in there and we can narrow get it down to three, right?

Jason Zednick (09:39) Yeah, yeah, yes, that we can do, which will be nice. So, yeah. So it’ll no longer be switching to an account level configuration and it’ll just be continuing what we’re doing but with three instead of, yeah.

Jennifer Tidwell (09:55) All of others, even though we haven’t used all of the others we were prepping for that. But then all this happened.

Jason Zednick (10:01) And we have also, it’s… new. I actually don’t know if it is live… yet. I have to look at the date, but we have the ability now to archive old locations. So we can actually the ones we’re not using. We can sort of tuck them under the rug and make them disappear. That’s great news that’ll be nice. Okay? So, so,

Jennifer Tidwell (10:30) I can send you. I… can’t send you the new, I can’t hold on. I don’t know if I have… California.

Jennifer Tidwell (10:49) It’s not sma pacific. I don’t know what it is. I don’t even know what it’s called the new California entity. I’m trying to look on my list. I’m seeing old information. I don’t think it’s this same old one that we had. It used to be sma pacific, and I’m sure that’s probably what’s in medallion somewhere in the list of stuff we’re not using but… think the entity name has changed. I gotta figure all that out. I don’t have that. So what do I need? What do, I can send you? I can send you the California roster so you can see.

Jason Zednick (11:31) Yeah. Send me that all.

Jennifer Tidwell (11:33) The California peeps, and.

Jason Zednick (11:35) Then I need to talk… internally about how we set up a new practice location and PDB duo, you know, set that up. Yeah.

Jennifer Tidwell (11:48) And, I need to figure out we need to figure out from Stephanie how much it’s all gonna be.

Jason Zednick (11:56) Yeah. And so the good news on the credentialing, well, I don’t know if it’s good news or not. It’s just like it’s a pool. So, what we’ll have to do is just look at where you are on your usage and see like maybe you have some headroom that’s not a big deal, but I don’t know that. So that’s to.

Jennifer Tidwell (12:16) Do those 300 without actually costing any more money.

Jason Zednick (12:20) Right, right. If you, it just depends on how much you consume sort of except.

Jennifer Tidwell (12:26) You know what? Though, you know, what? Though, ask her about California, but then when California’s sort of the hot issue right now because blue shield, California brought it up to us and we have not, obviously we haven’t done anything yet to fix everybody’s credentialing files. Yeah, every other credentialing file is going to need to be fixed eventually too. It… isn’t just going to be. California is the issue at hand because the client has brought it to us. No other client has said anything yet. So the urgency is to fix California. But when we’re done with that, we’re gonna have to fix everybody else too, like everybody in medallion. Yeah, all other states, so.

Jason Zednick (13:11) I mean, that would definitely be right. A larger number. Yeah.

Jennifer Tidwell (13:14) So maybe you can ask her to come up with how much it would be for the 310, 312, whatever it ends up being. Actually, I think it’s more like 315 with the collabs in California. So roughly 315 in California need to be done now. But then everybody else needs to be done. So maybe we can get some figures for both. If there are figures. So good news because I gotta take it to leadership first before I can’t incur all that cost on my own. I’m not allowed that’s way above my pay grade, so.

Jason Zednick (13:52) So, okay. So like, I’m not the numbers person that’s officially, steff, but I’m looking at it now, and keep in mind that steff’s… the real authority here, but like current contracts through the… contract and it looks like you have around 880 credentialing… you know, credentials left to consume. So we have some headroom here for some of this already on the current contract. So.

Jennifer Tidwell (14:26) If we did these 315, it would eat up some of the 880 roughly that we already have paid for that we haven’t used yet. Exactly, right? Yeah. So then whatever is left over after that 565 or somewhere around there could go towards all the other states that we would eat up. And then we would incur costs on anything over that, right?

Jason Zednick (14:51) Okay. Right. Yeah. So I’m, let me talk to steff, and fill her in and we can sort of take from there. Okay?

Jennifer Tidwell (15:02) Because I, yeah.

Jennifer Tidwell (15:12) Yeah, that would be good because I need to know how much extra it might cost us before I pull the trigger because, they might want us to because they were talking about hiring some, getting some temps or borrowing people from other teams to do some of this stuff. So we don’t have to incur so much expense, I don’t know. But then I was like, okay, well, we need to see how much it’s going to cost medallion versus us having to pay people extra or higher temps for a while. And then we got to pay for all the boards individually.

Jennifer Tidwell (15:43) And you know what I mean? Like at the end of the day, what’s it going to cost? You know, like, so what?

Jason Zednick (15:51) What happened with… it’s? No longer just Delaware. Now, it’s three, three entities. Yeah. What?

Jennifer Tidwell (16:01) They changed. So, so in 2019, we were brought someone I don’t know because I wasn’t involved with it at the time, but someone brought it to our attention that we were not following corporate practice of medicine rules. And so, in order to follow that guidance, corporate practice of medicine says that a… an organization cannot employ practitioners because they don’t want the organization to have control over decisions, right? You’re… a medical doctor, you shouldn’t report to an org. So that doesn’t apply in all states, but that does apply in some. So we had to restructure everything. Well at the time, what they knew of, they hurried up and did it. And we established all these entities in all these different states in order to comply with corporate practice of medicine rules that’s where all these entities came from. In 2019 at the time, I don’t think there was a lot of research and a lot of work done for us to really know what we were doing and do it correctly. And so they just set up entities in all these states which they didn’t really have to do, which is how we ended up here with just Delaware right now.

Jason Zednick (17:20) So,

Jennifer Tidwell (17:23) it just was wrong. I think from the get go there’s the people that were at inovalon, they didn’t know what they were doing or how to do it. We just needed to get it done because our clients were like freaking right? So they just put a fix in place and it lasted until now until we had other people. Now that CCS is no longer part of inovalon. CCS… people started looking into it more. And this is where we are because you can be one entity in multiple states and still abide by corporate practice of medicine. You just got to do other stuff and I don’t know anything about it. I just know that we’re changing. I’m not involved with any of that nor do I want to be, yeah.

Jason Zednick (18:04) I got right. And so that sort of explains like how whatever the legal maneuvering is, yes, the collaborators being their own entity that’s being set up so that.

Jennifer Tidwell (18:14) it’s yes. Yeah. And the collaborators, I don’t know why they’re different, but they are because there are different rules about collaborating physicians per state also. So I’m guessing in California and New York that’s why we have to keep those entities and they can’t all be aligned to Delaware. Okay. All right. Interesting. I don’t know all of it, but that’s basic, very layman’s kindergarten explanation.

Jason Zednick (18:47) Yeah. Okay. So I can… sync with Steph quickly and… start putting together what the numbers might be. She’s out next week, so that might be a slight delay on the entities piece. This may take me a little time to figure out how to set this up in our system, but… I don’t know, I just got to bring it to the team and see what we can set up. Okay? But I can, yeah, I can bring it to them.

Jennifer Tidwell (19:31) Okay. Hold on one second. I am… going to send you our roster… if it, I mean, if it wants to be done ever like I’m being so screwed up today, it’s driving me crazy. Okay? I’m going to send this roster to you. It’s coming secure mail because it’s got their social security and date of birth.

Jason Zednick (19:58) And all that stuff in.

Jennifer Tidwell (19:59) It, so I got to send it secure. I have… it filtered for California, which is column F, practice state just so, you know, okay, I already have it filtered in there. I have it filtered for the MPS and the MDS. There’s some red highlights on that you can ignore that. That’s something internal for me. Okay?

Jason Zednick (20:23) But,

Jennifer Tidwell (20:24) the yellow names are the names in yellow. Are the collabs. I think we have four of them. So everybody else will be SME Delaware. But those four in yellow, I’ll have to align to the California entity. Once I know what any of those details are, just so you know, so, and the total on this sheet is 314, I believe. Yeah. So there’s so there’s 310 mppa… and four collabs, okay?

Jason Zednick (21:03) All right. So the 310 are going to be done, not that it matters. They’re going to be SME Delaware and the collapse, yeah.

Jennifer Tidwell (21:12) And I’ll put this in the line… to SME… Delaware.

Jennifer Tidwell (21:26) Collabs. So I highlighted their name in yellow. So the name columns, if you want to look at those yourself. Oh, my gosh I can’t type, can’t… there’s too much? It’s just too much collabs, MPS and pas aligned to SME Delaware. I can’t type. I can’t talk. I need an island with my name on it.

Jennifer Tidwell (22:13) Okay. So here it comes.

Jennifer Tidwell (22:24) All right. I just sent it. What else do you need from me or is that it for now?

Jason Zednick (22:31) I think that’s it for now.

Jennifer Tidwell (22:33) And I reached out to… our… director of all that cpom entity, all that nonsense, I reached out to her to find out what the California entity stuff was. So, because we have to do those four also, and I need his npdb if he’s got it. So more to come on that I’ll have to get him to be the administrator on that, so we can work that out all right?

Jason Zednick (23:06) So, I mean, good news is the infrastructure is in place, we just have to like turn it on for this purpose. So, yeah.

Jennifer Tidwell (23:16) All right. And then, do you think that once the Delaware is set up, it’s just as easy as can you guys, do we have to request credentialing on 300 people or can you just redo it all with one fell swoop on the like technical end of your team? Oh.

Jason Zednick (23:37) I think I have some, I might need some help internally, but I think I have some at.

Jennifer Tidwell (23:44) Least for the people who are in there signed up and stuff like that. Like you can just maybe get those done?

Jason Zednick (23:48) Without us having to tell you.

Jennifer Tidwell (23:50) To, yeah, I have the tools to.

Jason Zednick (23:52) Like, yeah, we can work off the list and I have the tools to be like, hey, I’m gonna put in these 300 and just do it all at once and then the requests are made. So you don’t have to like click through one by one, no.

Jennifer Tidwell (24:01) And Cara and I, I’ll get with Cara to go over this to go over the roster Greg sent on the first and compare it to our roster, To see where our misses are. And then I do have one question about that. Cara and I were talking about this. If the, if they’ve never signed on or they show expired, they’re not gonna hit the roster, right? If their profile is showing as expired in medallion, they will not be on the roster?

Jason Zednick (24:36) Does, is that a fair assessment? If it is expired, that is correct? Yes. Yeah. Okay.

Jennifer Tidwell (24:41) We were talking about that and I, we both thought that that’s how that would go down and I was like, I don’t know. Okay, let’s make sure. Yes, yeah.

Jason Zednick (24:52) Okay.

Jennifer Tidwell (24:53) I’m gonna tell her that right now.

Jennifer Tidwell (25:01) Let me ask her if there was anything else.

Jennifer Tidwell (25:13) I… spelled all of that stuff. I just said to her so wrong. She’s gonna wonder if I just had a stroke. Oh, goodness. Gracious. That’s funny. Not funny. She’s probably thinking, dang… she’s stroking out over there. All her words are spelled wrong?

Jason Zednick (25:37) That sounds great. That’s funny.

Jennifer Tidwell (25:41) Okay. So, I need to go through the not signed up people and find out how many of our California folks have not signed up.

Jason Zednick (25:52) Yeah, that’s going to be a big obstacle.

Jennifer Tidwell (25:58) And… it’s just the provider roster, right? So I can pick date joined and it’s going to say, not signed up. And those are my folks. Yes, this is also the report that will say they’re expired.

Jason Zednick (26:14) Does the provider… which report are you looking at, if?

Jennifer Tidwell (26:20) I just go to the provider tab where you search people?

Jason Zednick (26:26) Yeah. One of.

Jennifer Tidwell (26:27) the columns, is that the one that’ll show expired also? Yeah.

Jason Zednick (26:31) It’ll say, yeah, not signed up and I forget what… it says, but you can tell if it’s.

Jennifer Tidwell (26:40) okay. Are not signed up people on the roster or no? No?

Jason Zednick (26:44) I actually don’t think they have to be signed up to be on the roster as long as we have the current credentialing data. I’m not 100 percent sure on that, but I’m pretty confident. Okay.

Jennifer Tidwell (26:58) I’ll run, I’ll download this report here and then see where we’re at. Yeah. Oh, yeah. Under credentialing status, it will say file expired. Yeah. And those people will not be on the report. That could be part of what we were missing potentially.

Jason Zednick (27:21) Yes. Oh, yeah. Yeah. Because look at my theory is.

Jennifer Tidwell (27:24) That look at all these, look at all these people that are expired. There’s 33 files that are expired. So maybe we clean this up and this will help too. Yeah.

Jason Zednick (27:36) That’s probably the biggest chunk if I had to guess and.

Jennifer Tidwell (27:39) are they expired because they never signed up? I guess I don’t what makes them expire?

Jason Zednick (27:47) If, if… so, the statuses get a little tricky because it can be triggered by different things. But, if… I’m going to say it this way, if they had a recredentialing or a credentialing file that did not get approved, then… that is going to be expired because we need the approval. And then a recredential file in the future to confirm like they’re good. They’re in the cycle, they are healthy. So, if it lacks that, then it’s not going to drop, okay?

Jennifer Tidwell (28:27) So, I have one that I’m seeing in California where it shows expired. It says they were invited July 20 second, 20 25. So, it’s not been a year yet. They joined the same day, it has cred committee approval, but it shows expired. So, is that weird?

Jason Zednick (28:52) What’s the Tracy?

Jennifer Tidwell (28:55) T… REC y car? I don’t know C a RV a LH o. Carvalho. Yeah.

Jason Zednick (29:09) So, they might have been… there might have been one file that was approved, but then when they came due again that.

Jennifer Tidwell (29:20) I know, but their initial cred date was just August fifth of 20 25.

Jason Zednick (29:28) Yeah. Let me show you… here’s. What we have for Carvalho?

Jennifer Tidwell (29:37) Oh, wait, I’m not on the right screen. Hold on. I gotta move you over to something bigger. So I can actually see it. Oh, she has two files.

Jason Zednick (29:46) Yeah. So, it looks like the credential was approved.

Jennifer Tidwell (29:51) And then why is there another one?

Jason Zednick (29:54) Okay. Here’s, what happens? And then this does happen. This provider was deactivated at some point and when they are deactivated, the recredential is cancelled. So it’s archived. So you deactivate the file, how?

Jennifer Tidwell (30:13) Can you tell it was deactivated?

Jason Zednick (30:17) You can hover over the outcome and it tells me that I don’t know if that shows up on your end. Let me check hold.

Jennifer Tidwell (30:26) On, let me look, I got her hold on. Let me look, I don’t know what just happened it.

Jason Zednick (30:32) Does, yeah.

Jennifer Tidwell (30:34) Okay. Hold on. Let me pull her up again… car.

Jennifer Tidwell (30:44) Okay. Because only one pulls up for me when I pull up her name because the other one is deactivated. So, when I type her name in the directory part, I only get the one that.

Jason Zednick (30:58) Well, it’s the.

Jennifer Tidwell (30:59) same. Oh, no, this one says archived, right? But why, when.

Jason Zednick (31:06) the provider is deactivated, we cancel future work because the system makes the assumption like they’re deactivated. We’re not going to be doing this.

Jennifer Tidwell (31:15) Work. Oh, so this person was termed. So, if I don’t want them, but termed people won’t be on the roster, right?

Jason Zednick (31:24) She’s still active. Well, well, she’s if.

Jennifer Tidwell (31:29) she was deactivated, we deactivated her because she no longer works for us.

Jason Zednick (31:33) Presumably, yes.

Jennifer Tidwell (31:37) But then termed, hold on Tracy… no, she’s current employee.

Jason Zednick (31:44) So, but like here’s, what happens here’s? What can happen if they were, oh.

Jennifer Tidwell (31:51) Hold on.

Jennifer Tidwell (31:56) What the hell? What? Okay. So, our system shows that she termed on nine two, and then came back on 918.

Jason Zednick (32:07) Well, that’s a very quick turnaround. What the,

Jennifer Tidwell (32:09) hell, so.

Jason Zednick (32:11) Here’s what happens though? Because that does happen, right? So when you deactivated her or whomever, the credential file was archived because we’re like we’re not going to do that work. She’s gone great. She was reactivated, but her recredential was never rescheduled. So, we don’t have that scheduled in the future. So, our system looks at it and says, she’s not credentialed?

Jennifer Tidwell (32:36) But shouldn’t there be a recredential scheduled for the one underneath her that was just done in July in August of 20 25?

Jason Zednick (32:46) Yeah. But that’s the one that was canceled, this doesn’t automatically like reactivate, it stays inactive.

Jennifer Tidwell (32:57) But she should be on the roster because she was approved eight 525?

Jason Zednick (33:05) Or are you saying I think it looks for both? I think it looks for an approval, or like an earlier credentialing date and that a future recredential is scheduled. It looks for both.

Jennifer Tidwell (33:22) So, just her future recredential file was archived correct? Even… though she has a current approved file in there as of eight five, correct? Well, how do I make her? How do I? Okay. So she’s a current employee, she left and then came back. So, how do we, how do we turn a recredential future date on for her? Because she’s still employed here?

Jason Zednick (33:49) You have to request it, which I can show you right now when, so she left on what date?

Jennifer Tidwell (33:56) She can’t… so she was eight five. Does that say eight five that she was credentialed? Yeah.

Jason Zednick (34:04) Yeah.

Jennifer Tidwell (34:04) She was credentialed? Eight five. And then she on nine two, she said she was gonna leave and then 16 days later, she said, nope, forget it. I’m not gonna go. So it was only 16 days. So I’m.

Jason Zednick (34:19) pretty sure there’s a window where you don’t have to recredential them. Yeah.

Jennifer Tidwell (34:23) 30, as long as they come back within 30 days, you don’t have to redo credentialing or anything like that. Okay?

Jason Zednick (34:29) Great. So, yeah. So, so this is, so all we need to do is, so this is what eight 520 25. We just need to recredential her again or? Sorry, schedule her recredentialing. So, all I’m gonna do is go for.

Jennifer Tidwell (34:42) 20 28 provider?

Jason Zednick (34:43) Recredentialing, this is for Tracy?

Jason Zednick (34:50) Yeah. So it still has this date status. So I’m gonna say eight, five, 20 28, right? Yeah. No, it doesn’t like that. Okay? I’m gonna do it this way, August… fifth.

Jennifer Tidwell (35:07) It’s like that. Sometimes I don’t know why you can’t type the date in because it doesn’t want it. Yeah.

Jason Zednick (35:12) It’s annoying. Okay. And so now I’m going to submit that.

Jennifer Tidwell (35:16) So, can we do that? We should do that when we see stuff like that, we can do that in order to fix it? Yes.

Jason Zednick (35:22) Okay.

Jennifer Tidwell (35:23) And.

Jason Zednick (35:25) so, now this is going to take a second to update.

Jason Zednick (35:34) Yeah. Here it is. So now we have Tracy… due in 20 28, and I believe that now completes the circuit so to speak. So she should follow the roster. Okay?

Jennifer Tidwell (35:50) Okay. So if we see any like that, we can fix them ourselves?

Jason Zednick (35:54) 100 percent, yes.

Jennifer Tidwell (35:55) Okay. I was not aware. Yay… look, I’m so glad we talked like I just learned something. Yeah.

Jason Zednick (36:04) I love.

Jennifer Tidwell (36:05) Learning new things. Okay. So, Shakira says, did he confirm not signed up? Providers will not be on the roster? I can’t recall.

Jason Zednick (36:20) Yeah. I need to talk to the technical success team. I don’t think that’s a requirement pretty confident. It’s not, it’s not 100 percent sure. Yeah.

Jennifer Tidwell (36:30) I need to, I can probably just look at Greg’s yeah.

Jason Zednick (36:34) He probably… sent you something about that… and I’ve got it like written down somewhere. Okay? So.

Jennifer Tidwell (36:46) I will look at Greg’s roster here.

Jennifer Tidwell (36:56) He’s so funny, he sends the, he sends the roster with a password. And because he sent it on April first, the password was April fools.

Jennifer Tidwell (37:08) I laughed when I saw that email. I was… like that’s cute man password because I can totally remember that. Okay, who were these people we were just talking about? Let me look at one of them. So she was asking about Nicole Nelson. Let’s just have a look, see. Yes. Nicole Nelson is.

Jennifer Tidwell (37:40) Nicole Nelson? Yes, she’s on the roster even though she has not signed up because she’s not expired yet, right? Because she’s not due for recred until.

Jason Zednick (37:58) Right.

Jennifer Tidwell (37:58) So, even though she hasn’t signed up, she has a recred date coming. So she’s still Nicole, hold on because I think it’s spelled wrong. Nicole, this ain’t the right person. God… what is happening? I’m stupid. I put Nelson, didn’t I put Nelson in. I did there’s? No, Nelson. I’m looking at the wrong file. Jason. Well.

Jason Zednick (38:27) There are Nelson’s I just,

Jennifer Tidwell (38:29) need to just go away. I don’t have any. Why would it not go there? Okay? I have six Nelson’s none of them are Nicole. So she has not signed up.

Jennifer Tidwell (38:48) So she is not on the roster. I’m guessing this is why?

Jason Zednick (38:56) One second, because.

Jennifer Tidwell (38:59) I do not see her.

Jason Zednick (39:01) Nicole Nelson?

Jennifer Tidwell (39:04) N, ICH o LE last name’s Nelson, but I’m looking at the roster Greg sent me and there’s six of them.

Jason Zednick (39:12) We don’t have any credentialing data for Nicole.

Jason Zednick (39:16) So as far as medallion knows, she’s never been credentialed and so she would not be on the roster. Okay? Hold on, but.

Jennifer Tidwell (39:38) Oh, her start date is 12 920 24… but shouldn’t we have, we would have given you guys credential dates when we did the data dump though, right? It’s not in here. So, her credentialing date when we credentialed her, doesn’t show if I put it in here, then she might appear, can I put that in here?

Jason Zednick (40:08) I don’t think I can’t.

Jennifer Tidwell (40:09) put it in here. How do I get a cred date in for her, you guys?

Jason Zednick (40:13) Have to do that? Is she credentialed… previously?

Jennifer Tidwell (40:19) I sure hope so, or we’re in trouble?

Jason Zednick (40:22) So, what you can do hold?

Jennifer Tidwell (40:23) On what you can do, is let me look at her.

Jason Zednick (40:25) If you go to the.

Jennifer Tidwell (40:29) won’t, let me add a date.

Jason Zednick (40:31) No, no, no, you can’t add a date manually, but I can show you.

Jennifer Tidwell (40:34) She was credentialed… 12 620 24. So, it was probably with the old company before we got you guys because that was all right. At the same time.

Jason Zednick (40:47) So, let me, are you on her profile right now?

Jennifer Tidwell (40:51) I am okay.

Jason Zednick (40:52) Will you scroll to the top and where it says requests… yep request provider recredentialing?

Jennifer Tidwell (41:01) Provider recredentialing? Oh, I can put her initial date here.

Jason Zednick (41:07) It’s going to ask you that. Yeah. So once you do that and schedule the future one, it loads all of that. And then that’s all it needs.

Jennifer Tidwell (41:16) Okay. Hold on, let’s do that. Let me practice 12 620 24.

Jennifer Tidwell (41:24) It’s not going to like my date. Is it most recent credentialing date, that’ll be the same thing?

Jason Zednick (41:31) Yeah, it’s the same thing.

Jennifer Tidwell (41:34) And then the recredentialing date is going to be 12 620 27, right?

Jason Zednick (41:42) 12.

Jennifer Tidwell (41:43) 620 24, 12, six, 20 24, 12, six, 20 27. Submit… request submitted. It says a medallion staff member will review it… so you have the magic touch. I have to wait for somebody to approve it.

Jason Zednick (42:04) I don’t think that that’s real like if you refresh.

Jennifer Tidwell (42:08) Is that not true? Yeah.

Jason Zednick (42:10) I don’t know why it says that language. If you refresh, you can see.

Jennifer Tidwell (42:15) You’re magic, you’re.

Jason Zednick (42:16) magic, I’m not, the dates are now, in the details where there was what wasn’t there before it is now, yeah, hold on. It’s still thinking. Okay?

Jennifer Tidwell (42:26) Professional history, oh, professional info. Yay. That’s so good. So, we need to go in and fix these. I didn’t know we could do that. Yeah… Kara’s going to be so excited because she likes to learn new things too. I can’t wait to show her. Okay, you, Da, man, it’s so nice to have somebody to talk to that knows stuff and can help.

Jason Zednick (42:54) Well, I know like three things. This is just one of the three things I.

Jennifer Tidwell (42:59) know, I’m glad I got you on the one of the three things that you actually know about.

Jason Zednick (43:05) Yeah, hit me on a different subject and it’s a different experience.

Jennifer Tidwell (43:10) Thanks, man. Yeah. Oh, okay. Okay. Yay. Yeah. Okay. I got another call. I got to get on. Okay. So I sent you the roster as soon as I find out about the California entity. I’ll let you know, and then you… guys can approve accept the npdb for SME Delaware because I hooked you up with that. And so I just need to hear from you about California, how that’s going to work, what the pricing is. And then if we go over how much like are we charged per provider? If we need to go over a number, like I need to know how much estimated like a good guess of what that’s going to cost us extra?

Jason Zednick (43:56) Yeah. So let me ask you because there’s 20… 200 we’re going to round active providers today?

Jennifer Tidwell (44:11) They will all need to be redone.

Jason Zednick (44:14) Yeah. So we think that’s a fairly accurate number. Yeah.

Jennifer Tidwell (44:17) Yeah. So let me tell you in isims, hold on. Let me see our stuff says we have 21 89.

Jason Zednick (44:31) Okay. That’s pretty close. Yeah. So.

Jennifer Tidwell (44:34) 300 of those 310 of those, or what did I say? 314 or whatever? Are California? We have 800 left. We know that at least getting California probably won’t cost us any more. But then the additional, you know, 2,200 minus 300… 1900 people. It’s sort.

Jason Zednick (44:57) Of, okay. Because it just changes the math like a little bit when you think about projecting because they’re all going to get recredentialed, that’s going to push everyone out another three years, right? So, yeah, we’ll look at it. We’ll run some numbers alright?

Jennifer Tidwell (45:12) As soon as we can, because even if you can’t find out about everybody else, if you can try and nail down Stephanie about if the 300 people would be incorporated into the 800 we have left and it’s not going to cost us any extra. At least I can get that ball rolling. Yeah, because that’s the urgent need California right now. Yes. If I know that’s not going to cost us any extra. I would like to know that as soon as possible because we really need to get working on this because our client is asking… and then the rest we can deal with maybe when she gets back.

Jason Zednick (45:47) Yeah. But if you.

Jennifer Tidwell (45:49) can confirm that with her before she goes on vacation next week, that’d be awesome. I,

Jason Zednick (45:54) can try to grab her today. Yeah. Let me give it a shot.

Jennifer Tidwell (46:01) Tell her, don’t make me come there.

Jason Zednick (46:04) Okay. I will.

Jennifer Tidwell (46:09) She’ll be like, huh, she’s scared.

Jason Zednick (46:12) I’ll vaguely threaten her. We’ll see what happens.

Jennifer Tidwell (46:16) Thank you. We’ll see. All right. Thank you. I appreciate it. Thanks for coming on today, yeah.

Jason Zednick (46:23) You’re very welcome, so.

Jennifer Tidwell (46:24) I could get this figured out. I do appreciate it.

Jason Zednick (46:26) I’ll get this rolling for you.

Jennifer Tidwell (46:28) All right. Thanks, Jason. All right.

Jason Zednick (46:30) Thanks, Jennifer. Bye bye bye.