Transcript
Samantha Bouchard (00:00) hey, hello, Jay.
Jake Shubert (00:06) Hello? Thanks for your help navigating that last call.
Samantha Bouchard (00:12) Of course, tried to sell it, but I.
Jake Shubert (00:16) mean, you did great, but that was impossible sell. So.
Samantha Bouchard (00:24) Like, I don’t want to be the SC, that’s like kill… it. So, I look to you to do that. Yeah, I try to be creative.
Jake Shubert (00:34) Yeah, I will always kill it, but it’s not worth it. So, here comes, Chad. Let me let him in.
Jake Shubert (00:52) Hey, Chad. How’s it going?
Chad Boulden (00:55) Hey, y’all, I’m doing great. How’s it going?
Jake Shubert (00:58) Doing good. How was Puerto Rico?
Chad Boulden (01:00) It was awesome. It was warm. It was sunny, got a little snorkeling a little exploring, had a great time.
Jake Shubert (01:07) Yeah. How long were you there for again?
Chad Boulden (01:09) About a week, about a week. Friday. Yeah, it was a blast. Yeah, that’s super cool. Thank you. Yeah. How was y’all’s week?
Jake Shubert (01:17) Mine was good. Sam recently came back from her disney trip, so,
Samantha Bouchard (01:20) I got some warm weather. Tell.
Chad Boulden (01:23) me about it. How was it? It?
Samantha Bouchard (01:24) Was so fun. I have a two and a half year old and a four and a half year old, and I thought, are they too young? They loved it like even the two and a half year old, like locked in on every single ride. And I think that just made it more fun, you know, for us to watch them. And we had beautiful weather which I’m so glad you did too. Because that’s just such a game changer like in the spring after like a long winter. So, yeah, it was, we’re like back to 30 degrees here in Boston. It snowed yesterday. Oh,
Chad Boulden (01:59) my gosh really it.
Samantha Bouchard (02:01) Didn’t stick, but like, I am like it’s past April fool’s like what’s happening?
Chad Boulden (02:08) The weather’s trolling you? My gosh. Yeah.
Samantha Bouchard (02:11) Chad, no, I’m Puerto Rico’s on my list. Did you go into the Rainforest at all or did you stay mostly on the coast?
Chad Boulden (02:17) We did, we spent a day at the Rainforest found like two natural water slides which the kids just loved. They were a blast. A little bit of cliff jumping. It was definitely worth it. You got to go to the Rainforest. Yeah.
Samantha Bouchard (02:27) I heard it’s like very cool. It’s like a lot cooler in there. Like my friend just went, and she said like temperature drops and she said it was really neat though.
Chad Boulden (02:35) Yeah, it was very comfortable the whole time. I mean, there was only one day. I would say that it was hot but that’s when we were out kind of exploring, you know, the area more versus like being in the forest or jumping in the water. Yeah, yeah, it was awesome.
Jake Shubert (02:47) How high was the cliff jumping?
Chad Boulden (02:49) Not too bad. It was maybe 10 feet. Okay. My older son has done one that’s about 20 and my younger son was on duke university’s like kids’ diving team. Oh, wow. So he has like no fear. He’ll jump off the top of a building which is terrifying. Yeah.
Jake Shubert (03:04) Yeah. I was asking because Sam was learning about me that I’m a baby. We were talking about roller coasters and stuff and I just had to know, yeah, risk tolerance. I’m for you. I’m whatever the opposite of an adrenaline junkie, is what I am. I just, I don’t do any of it. So he’s like cliff jumping. I was like, I wonder what my,
Samantha Bouchard (03:23) tolerance would be tolerance would?
Jake Shubert (03:23) Be, yeah, like how high really is 10 feet? Would I do that? I think maybe I would do 10, but much more than that. I don’t I,
Samantha Bouchard (03:31) gotta send you this one, Jake in Maine. It’s called fry’s leap and like some of the local breweries have created beers and stuff off of it, but it is so big and I’ve jumped off of it and I wonder, yeah.
Jake Shubert (03:45) Yeah. Do you remember how high it was?
Samantha Bouchard (03:47) I’d have to look it up. It’s high and it’s scary because it kind of goes out like this. So you have.
Chad Boulden (03:52) To like hurry and get.
Samantha Bouchard (03:54) Like air.
Chad Boulden (03:55) Oh, I’m out.
Jake Shubert (03:56) Yeah, same we were.
Samantha Bouchard (03:58) Laughing because my daughter was like obsessed with all the roller coasters and the minimum height was like 40 inches and she’s like 40 point five. We don’t know what she’s gonna think and we were saying that my four and a half year old has a more guts than Jake’s.
Jake Shubert (04:19) I’m not arguing that. I feel pretty confident that’s true.
Chad Boulden (04:23) Yeah, no, I’m not a big roller coaster fan either. I think, I just, I don’t trust them after they’ve been run through 100,000 times. I’m like something’s gonna break and I don’t want to be honest with that. Yeah.
Samantha Bouchard (04:33) You do as an adult, like going to disney, like that stuff does run through your mind. You’re like who builds these? How are they designed? How are they maintained? If this place is open from seven in the morning till midnight, right? Like every single day. Like all that stuff like, you know, just the craftsmanship and the technology. I’m like who cleans in here? It’s so clean.
Chad Boulden (04:58) I know. Yeah.
Samantha Bouchard (05:01) It’s.
Chad Boulden (05:01) like,
Samantha Bouchard (05:01) a very different perspective going as an adult that I don’t think most children are thinking about.
Chad Boulden (05:07) So, y’all, did magic kingdom, any other parks there or stick in the?
Samantha Bouchard (05:10) Magic kingdom, we did magic kingdom. We did like a half day at epcot. They have some more kids’ stuff. Now, they have like a Moana, water experience like a Nemo thing. They had a ratatouille ride, which was really.
Chad Boulden (05:23) Cool. Nice.
Samantha Bouchard (05:25) And then they had a frozen thing that was broken, so, we tried to hit up some of that, but I’d skip epcot with the kids going back. I think it’s fun for adults. And then we did magic, and then we did animal kingdom. Nice. Yeah, I loved.
Chad Boulden (05:41) Animal kingdom. It was fun. We did it on a day that was probably too hot to do it. So, the kids were just wiped out by noon, but it was fun.
Samantha Bouchard (05:48) Yeah, we were out of there. We were at all the parks, magic kingdom, we napped and then brought them back at night. So we tried to make the most out of it that’s.
Chad Boulden (05:56) awesome. Nothing like a,
Jake Shubert (05:59) strategic nap. Yep.
Samantha Bouchard (06:02) Cool.
Jake Shubert (06:02) Well, Chad, we can jump into things for today. I’ll have a second to spend way more time talking about roller coasters and cliff diving.
Chad Boulden (06:10) No problem. So.
Jake Shubert (06:11) I know it’s been, I think about a month since we last chatted and obviously, I know you just came back from pto and stuff, but I guess I’m just curious how everything has been for you guys over that last month or so. Yeah.
Chad Boulden (06:23) I mean, things have been good. We’ve been doing okay financially and we’ve been, to be honest, I’ve been uncovering some gaps in our credentialing process, full disclosure. I reached out to Vance one of our partners through blue cross and I said, hey, what are you guys doing for credentialing?
Chad Boulden (06:38) What’s working for you? And they said, hey, we use this thing called medallion. We can get you on a call. I’m like, okay.
Jake Shubert (06:44) All right. That’s pretty fun.
Chad Boulden (06:45) I wanted to hear, yep, yeah. So I already got a good reference there. I mean, to me, I’m impressed with it. I want to see kind of what you have to present today. And then I don’t know if you had any conversations with Tom or Jenny while I was out, but I mean whatever we can do to push this across the finish line, you’ll have my support.
Jake Shubert (07:01) Yeah. So there’s been no conversations on our side since we last talked.
Jake Shubert (07:06) So nothing to catch you up on there the turnaround time stuff. I’ll touch on that to start the call and then we can sort of segue into next steps and kind of evaluation process. Yeah. Okay. You provided three payers for us to look through. So there was blue cross blue shield. Obviously, there was medcost and there was tricare. Yeah.
Chad Boulden (07:25) And not a lot of data. I’m sorry that’s one of the gaps we uncovered. We’re not capturing those dates like we should. So.
Jake Shubert (07:30) Yeah. And that’s what I wanted to touch on was so obviously with those three payer sample size, I’ll sort of jump to the results. So like for blue cross blue shield and medcost were a little bit faster than you guys, but like pretty much on par.
Jake Shubert (07:42) So like we would expect, you know, around five days or so for us to be faster based on what we’re seeing today, but, you know, it’s not like a five days is significant, but it’s not like a dramatic turnaround time improvement for tricare. It’s probably more along the lines of what you might see for other payers that we don’t have data on where your turnaround times for tricare, based off of the sheet you shared is 101 day average to get providers enrolled for us. We have a 42 day average. So that’s a pretty significant jump. Obviously, we would love to do more of the work for other payers, but we totally understand where there’s a data gap. I guess my question along those lines is as we talk with yourself and Tom and the CFO, typically, the turnaround time improvement is a pretty big piece of what we talk about with those people because they care a lot about the revenue acceleration.
Jake Shubert (08:36) I guess I was just curious for your pov on the data gaps that you uncovered during this process. Were there any other gaps that you spotted or just curious what else you noticed while you were going through this credentialing review?
Chad Boulden (08:49) Yeah. Honestly, the two just being transparent, Tom and I are having conversations about what to do next from a staffing perspective. The big gap was just not capturing those dates when we’re submitting them and getting them completed. And then additionally the follow up, it seems like we’re not doing the best job of following up, pushing the payers along, getting updates. So that’s you know, artificially, I’ll say delaying the process. Yeah.
Jake Shubert (09:14) Yeah. Do you know if again, this is sometimes really hard to spot in data and stuff, but have you noticed any examples of like, hey, a provider we’ll use, Sam was par on this date, but we didn’t notice it for a month or two months or things like that. Have you noticed any of those kind of examples? Do we see that with similar clients?
Chad Boulden (09:35) Yeah. So we have, I mean, you know, we went through our holds with our credentialing team just this week actually when I got back and there was, you know, quite a bit of that. I would say, yeah, not really getting that confirmation until, you know, days or weeks after it was actually completed.
Jake Shubert (09:50) Yeah. That makes sense.
Chad Boulden (09:51) That’s where we’re looking for some efficiency here. Yeah.
Jake Shubert (09:54) So, I guess in terms of like next steps, I know like I think you’re pretty clearly aligned like the value and where we fit in. But I guess I’m curious. I guess it’s kind of like two tracks here that I want to ask about. The first is like technical validation. I know we’ve demoed for yourself, Tom, briefly, April Jenny on like a technical validation level? Was there anything else that you guys wanted to see in the platform or are you guys pretty bought in on just like the technical nuts and bolts of how medallion would support you guys?
Chad Boulden (10:24) Yeah. I mean, the platform makes sense to me. The software makes sense to me. I didn’t really have any questions. It’s very straightforward. Okay?
Jake Shubert (10:30) Cool. So then that takes us more to sort of like the business and operational focus. So from that perspective kind of would love to like take your lead here. Like what is sort of the evaluation process look like internally for you guys typically in a scenario like this?
Chad Boulden (10:44) So, basically, what we’d have to do is, you know, create an sbar, prove the Roi to the execs. I think this is one they want to get over the finish line quickly so I can’t give you an exact timeline for sure. Yeah. But I mean, I think Jenny and I could put our heads together, come up with an sbar, you know, within a few days to a week or so and then push it up the chain.
Jake Shubert (11:01) Yeah. And then, oh, sorry. Go ahead. Okay.
Chad Boulden (11:03) And then, you know, we just need to make sure that we’ve got whatever it means from an implementation standpoint, if there’s a lot needed on our tech side, make sure they’re available and kind of where we can prioritize it with them.
Jake Shubert (11:14) Yep. That tracks on the Roi side. That was something that I was going to offer like saying to myself like we’re happy to work with you on that and sort of like help build that Roi out. The kind of buckets that we were. I’ll use I here that I was thinking about and then I would love your feedback to see if I’m missing anything or like how to sort of help quantify this stuff for leadership. So there was turnaround time cycle improvements, right? I think tricare is a great test case of that. I think the issue we come into there is sort of lack of data, right? Which is like, okay, how do we quantify this with the other payers because we just don’t have that data. We can put our heads together there and use like industry averages or things like that. But that’s sort of like one bucket is okay, turnaround time improvement. The next is sort of the opex piece, right? Are there folks who you would not have to hire because you use medallion or are there internal folks who can be focusing on higher yield tasks than credentialing because that support is taken off of their plates, there’s that bucket there’s. The provider abrasion piece, right? If you remember from our demo, the amount of lift we’re taking off of the provider side, in terms of providing documentation, making the provider experience happier, getting them onboarded faster. There’s that piece of it. And then there’s claim denials, which I don’t think you guys have a ton of claim denials from my understanding, but helping reduce that is always important to leadership as well. Absolutely, those are sort of the four main buckets that Sam and I had in mind. Is there anything that we’re missing that is important to you guys or, you know, that’s important to leadership?
Chad Boulden (12:44) I think that is, I think that’s a great way to go. So a few thoughts on each of the buckets one as far as like average turnaround time just kind of tangentially with talking to the credentialing team.
Chad Boulden (12:56) You know, they’re telling me medicaid’s 30 to 45 days, medicare’s 60 to 75. If that, if those numbers swing in our favor here from a, you know, what you’re kind of looking at for your average standpoint, let’s run with that. Cool. Yeah, yeah, I’m good with that. As far as provider load, that’s going to be a huge selling point for Jenny in particular, a lot of complaints about the burden on the providers. So that’s good. And then obviously claim denials. I mean, you know, to your point, it’s not a ton of money, but it’s not nothing and I think it’s good to say, you know, hey, this is going to, you know, all but eliminate that because it’ll you know, just it’ll help not miss any gaps that we’re currently missing. Yes.
Jake Shubert (13:36) Yeah. And you know, I could try to find it in my notes. I think you’ve mentioned it before, but do you remember how much the claim denial pile is today?
Chad Boulden (13:43) Yeah, it was let’s see here in 20 25. It was 385, 20 24. It was seven three, but that was when it was.
Jake Shubert (13:50) The outsourced.
Chad Boulden (13:51) Group. Yeah, it was a rough transition. Yeah.
Jake Shubert (13:53) So we’ll go off last year’s, number. I think it’s probably the more accurate one. Okay, cool. That is helpful. You mentioned the medicare and medicaid timelines. We can look up that on our end for other commercial payers. So now, obviously, you guys are doing work with tons of commercial payers. Is there like a generalized average we can use to sort of do a compare and contrast whether it’s 100 days, 120 90? Like, do you know, is there a proper average there? So.
Chad Boulden (14:16) Well, I guess the good thing is all of our commercial players except for BCBS and medcost. We credential as a facility. So we don’t do any individual provider enrollment?
Jake Shubert (14:26) That’s right?
Chad Boulden (14:26) So it really is just blue cross medcost, which is a tiny section of our payer base. And then medicare medicaid, tricare.
Jake Shubert (14:32) Okay, cool. That’s super helpful. Okay, great.
Samantha Bouchard (14:35) Oh, sorry. Sorry, I just had a question there. So when you’re doing that enrollment as a facility Chad, are you still like this is where all of those rosters come in like you’re sending rosters like how is the team accomplishing? Like that linkage?
Chad Boulden (14:50) Yep. So it’s often, you know, kind of manual. We would need to either load it into their portal or we would have a contact at each payer that we send it to at the time that we contract, we provide a roster and then we have to update it with each payer regularly. So I’d have to get exact details for each one, but there’s either a portal or an email that the updated rosters go out to. Okay. Yeah, it is a bit of manual work. Not that there’s an option here but it’s something we definitely kind of chase on this side.
Samantha Bouchard (15:19) Perfect. That’s helpful. Yeah, I had a question about that. And so those are essentially like those are typically when we hear roster, we think of a delegated agreement, but in your case, this is just facility level. And so do you ever have any denials like affiliated with like something like that where, you know, maybe the spreadsheet goes out, one of your providers sees somebody at an urgent care staff and they just like haven’t, linked them to your facility just yet. Yeah.
Chad Boulden (15:51) We do have issues with that. We have to go back behind them and link them a couple cases. You know, one, if they start and we don’t get a roster over to the payer in time or if there’s a delay on the payer side loading it, we also run into issues where if a provider is helping out in a different clinic.
Jake Shubert (16:07) You.
Chad Boulden (16:08) know, we don’t find out often until after the fact, we get through the denial and then we have to beg and plead the payer to kind of backdate for that location. Okay? Yep. And I think where we are, I need to catch up on my emails while I was out. We were working with blue cross to see if they would allow us to just auto enroll all our providers in a single location also doing the individual provider enrollment. So I think that there’s a form they provided us that I can share, but I need to read through those emails and make sure I’m speaking correctly. Yeah.
Samantha Bouchard (16:39) That would definitely be helpful for you to send over just so we can evaluate another piece of information that would be really helpful for us is if you have like a sample tjc credential file for the, yeah, that you’re kind of like running just to see like the dop form, how you’re kind of associating to multiple locations. And then just the standard primary source verifications you’re running from my initial evaluation. Like with Jenny, we were on par with all those, but we always like to get that over to our operations team, have them do a validation. We have the ability to add in some non standard primary source verifications. So if you were running them, we can support them, but we just want to make sure it’s something on our list. So that would be helpful for me to kind of run behind the scenes from a scoping perspective.
Chad Boulden (17:33) Okay. No problem. Make a few notes here. Got it. Yeah. And.
Jake Shubert (17:37) then a couple other questions on my side, Chad, we were talking about sort of like the sbar and Roi. I was curious how you’re thinking about sort of the opex piece, like are you guys if you didn’t use medallion? Are there you?
Chad Boulden (17:49) Know.
Jake Shubert (17:50) Employee or employees who you guys would be adding to the credentialing team? Just sort of curious how we should quantify sort of the opex piece here. Yeah.
Chad Boulden (17:58) Probably. So I guess I would need to lean on y’all to see what kind of an fte approach expectation you would think by having medallion with our size organization at the moment that team size is two with an open third position. Okay? If we can avoid the third and possibly not do a fourth. You know, what does the team size look like? What does medallion experience recommend? Not that I’ll hold you to it but, you know, from that standpoint,
Jake Shubert (18:22) yeah. Just so you know, typically for medallion organizations with a provider count between like 500 to a 1,000 need around like half of a full time employee for their operations. So it would probably be just one person on that team today. And then it like the idea when we say half is like it wouldn’t be their full time job to manage medallion, right? Like they’d still be able to do their other work?
Chad Boulden (18:45) That would be a huge selling point because we could reduce that down to someone that can to your point, do that half the day and then chase, you know, any kind of denials, the other half, I can see a role being carved out there.
Jake Shubert (18:54) Yeah, that’s great. So we would probably talk then about like opex reduction of and when I say reduction, I mean, like reallocation.
Chad Boulden (19:02) Yeah, I know. Yeah, so.
Jake Shubert (19:04) Like reduction of one person’s currently on the team. And then the one person you guys would be hiring at a minimum, right? We would be looking at those two pieces.
Chad Boulden (19:11) Yeah. I mean, let’s do it from a, you know, that department’s allocated for three people. So let’s just assume that we can step that back to a half a person, you.
Jake Shubert (19:17) Know, there you go. Perfect. That makes sense. And then on the provider operation front end, that matters a lot to Jenny. That one, it’s… always like tricky to quantify, right? Yeah, because it’s kind of like a it’s like an intangible, right? The answer here might just be there is no way to quantify it, but is there anything that you could think of that is quantifiable there or that’s again just kind of like an intangible experience sort of factor?
Chad Boulden (19:41) I mean, unfortunately, it is kind of to your point. It’s hard to quantify. I think the best way to sell it is, you know, we won’t have delays waiting for providers to upload information or, you know, endless emails back and forth. Yeah, enhances the onboarding experience, you know? Yeah.
Jake Shubert (19:55) Cool. Yeah. I mean, I’m sure I wasn’t missing anything there. Absolutely. I know that you and Tom have chatted a bit about the credentialing side. Is Tom like similarly aligned to you in terms of like, you know, moving forward with some sort of credentialing fix and medallion being a potential good fit. Has he kind of seen it the same way as you? Yeah.
Chad Boulden (20:12) Very much. So, he and I are very much aligned here. We know that it’s kind of a bleeding hole departmentally for redcycle. So we need to do something. And based on our feedback from Jenny, our feedback from advanced care, medallion seems to be a really good option. So, you know, I think we can, we have his operational buy in and Jenny seems happy as well.
Jake Shubert (20:31) Yeah. And are there any sort of?
Chad Boulden (20:33) Don’t charge me more for saying all that.
Jake Shubert (20:35) Okay. That’s why I was about to ask this question which is like just to be like transparent like obviously, I’m on like the sales team here, but like my.
Chad Boulden (20:44) goal is to.
Jake Shubert (20:45) Find like the point of the least amount of friction, right? Like our goal is to get you guys started and ramped up and like be a happy successful customer and not to like, I don’t know, go through like a bloody knuckle brawl over like a like barely sure in order form. So like in terms of like your internal process, like are there budgetary guardrails that’ll be helpful for us? Like trying to be working within to make the process smooth. Does that not really exist internally? Just sort of curious if there’s like, if you know what that looks like as.
Chad Boulden (21:16) far as a dollar standpoint, I don’t honestly have no idea you.
Jake Shubert (21:20) Know I.
Chad Boulden (21:21) Mean, I can run some numbers with the CFO but we haven’t even gotten there to be honest with you. Yeah.
Jake Shubert (21:25) And that’s fine because we don’t have numbers on our side yet because we don’t know the final scope of work here. But I was just asking that way. My idea was like a measure twice cut once where it was like once we know our scope of work, we would then go to our finance team and be like, hey, listen like fastmed has asked for X y and Z. Can we just do this on the first pass and, you know, but that is totally fine. Okay. I’m trying to think of any other questions that I have. I think, Sam, I think our biggest thing here is making sure that we do have final scoping for chat and team. So that as we work on the Roi, we can also try to be working on like the first pass of an order form and proposal. So chat can get, give us feedback on that. So we know if we’re like in the right space or if we need to iterate on volumes or, you know, whatever it might be. I guess question, Sam is a question more for you like what would be the best path to help support you in getting what you need for scoping? Would it be us having a chat like this with Chad? Would it be us sending like a document over email? Just sort of curious Sam for like, what your preference is? Yeah.
Samantha Bouchard (22:31) I think we should send a document over email, Chad. You might have to kind of validate some of these numbers potentially with some of the cred specialists. So, you know, just to be like sensitive of kind of that conversation as well. But yeah, primarily, we just, you know, it’s pretty basic, just kind of the way, you know, I think Jake has kind of hit on like we’re like a volume based pricing model.
Samantha Bouchard (22:59) And so the purpose of this exercise is that when we kind of come back with the price, you’re like, okay, those volumes really align to, our current, yeah model today because we don’t want to come in where Jake and I estimate. And then we’re way too high or we’re way too low. And so we just want to have that accurate meaningful number that then correlates to the appropriate price.
Chad Boulden (23:22) For.
Samantha Bouchard (23:22) you I.
Chad Boulden (23:23) agree in the interest of that, we can just be transparent about everything. So we are not looking for a lot of growth this year, but we are hoping to open between six to nine locations next year. So we would need a little bit, a little bit of wiggle room to, you know, to handle that volume. Yeah.
Jake Shubert (23:37) That, that makes sense. That’s totally fair. Cool. And then maybe my last question is like just for your internal process, is there like a legal review, security review, any of that kind of stuff that we should be, you know, trying to be like proactive about? Yeah.
Chad Boulden (23:51) Yeah, you know, our legal, we have an in house legal counsel, so that allows us to kind of move things quickly, but he would have to review, you know, any kind of agreement, putting red lines on it, run through all that as far as security goes, you know, they’re going to want a conversation about what it means from an implementation standpoint, what we’re going to have to do those, we can usually push along pretty quickly but we would have to go through, those two steps.
Jake Shubert (24:14) Yeah, that is totally fair. So security, we can, if we’re on the right path pricing wise, we can schedule that and make sure they have everything that they need legal. We do have a, an msa, it’s very easy for me to share. It would be helpful for me to share that and just like forward it on to the legal team, yeah.
Chad Boulden (24:30) Yeah. If you want to share with me, I’ll forward it over to them, no problem. Cool.
Jake Shubert (24:32) All right. I can do that. So follow ups, I will send over the msa Sam, me and you can work on the scoping questionnaire to share with Chad. Thank.
Chad Boulden (24:41) you.
Jake Shubert (24:42) Chad, I can start working on like the outlines of kind of like the Roi case and like, okay, help. And we can have another call where we sort of review that. I guess if we send over a scoping questionnaire, this is not to put a clock on you, but like, do you know roughly how long it would take to get answers back, on the questionnaire?
Chad Boulden (25:00) Probably just a couple days, you know, if you send it over, I could probably have it back by, you know, say midweek to end of the week next week. Okay?
Jake Shubert (25:07) So, then let’s do this. If we have it, then it would probably then take Sam and I a couple days to work on our end of things. So maybe would you be open to having a call the week of April? And the purpose of the call would be initial pricing review, any sort of like scoping confirmation stuff that you have feedback on as well as like a kind of like Roi dry run so you can give us feedback on, hey, that looks good. That looks bad or that number is off. We should change this kind of thing.
Chad Boulden (25:37) And then that’s perfect. Yeah.
Jake Shubert (25:38) From there, if you’re like, hey, green light, this looks pretty solid. We could then talk about like a leadership conversation from there. Yeah.
Chad Boulden (25:43) Exactly. Have a call with Tom and Jim and get everybody on board. Okay. Yeah, absolutely. Do you want to go ahead and schedule that now? Yeah.
Jake Shubert (25:50) Let’s do that. Is there a, okay day or time that works best for you the week of the twentieth?
Chad Boulden (25:54) Let’s see here, preferably not Tuesday, but most of the rest of the week could be open. What do y’all have available?
Jake Shubert (26:01) Me and Sam have Wednesday, so that’d be the 20 second at nine a. M pacific. So that’d be noon eastern?
Chad Boulden (26:10) Yeah, that’ll work. Okay?
Jake Shubert (26:13) Would it be possible to book for an hour just in case we need it? I don’t think we.
Chad Boulden (26:16) Will, but no, that’s no problem. Let’s go ahead and do it. Okay? And,
Jake Shubert (26:19) is there anything else in the meantime that you need from us that would be helpful? Anything else that we can provide or?
Chad Boulden (26:24) No, I mean, I think the questionnaire, hang on a sec here. Do, do. So, the questionnaire and I assume in the questionnaire basically, do you want like a payor breakdown of who we enroll with? Would that be in there? I want to make sure I’m providing as much as I can. Okay. Yeah.
Jake Shubert (26:42) So, it’ll be along the lines more of like kind of volume stuff about like, okay, here’s, how many providers you guys have here’s? How many you expect to hire or not hire over the next gotcha, 12 months. Those have to be enrolled. How many payors, gotcha. Okay. Perfect. How many locations, that kind of questions will probably be more on the baseline. But, Sam, anything else that would be helpful to kind of like preemptively review on that? I.
Samantha Bouchard (27:06) don’t think so. Yeah. And, you know, Chad, like if you have some of the questions like right out of the gate, you can send those back to us and we can kind of get started. And as you kind of if you need to do.
Chad Boulden (27:18) More research.
Samantha Bouchard (27:18) On other things too. So.
Jake Shubert (27:20) Yeah. And also, if you have questions, if you’re like, hey, Sam and Jake, that one makes no sense or like, what do you mean by that? Like please let us know because I’ve been known to write an illegible question before, so, please let me know.
Chad Boulden (27:33) Okay. No problem. Cool.
Jake Shubert (27:35) Well, Chad, I will send over the invite for a couple weeks from now. We’ll get everything over to you as soon as we can on our side and we’re really excited about this. Like we’re really optimistic. I think this is going to be a really great partnership. So hopefully we can figure out all the dotting I’s and crossing T’s and go from there. Yeah.
Chad Boulden (27:50) I’m excited about it. I appreciate it. Y’all are very well reviewed. So, yeah, let’s keep pushing forward. Cool. Thanks.
Jake Shubert (27:54) So much all.
Chad Boulden (27:55) Right. Thanks. Y’all, have a great day.
Samantha Bouchard (27:57) Bye, I.
Chad Boulden (27:57) see you too. Bye.