Transcript
Leann Duran (00:00) good morning, hi.
Kyle Rice (00:01) Leann. Good morning. How you doing today?
Leann Duran (00:03) I’m well, how about yourself doing?
Kyle Rice (00:05) Very good. It’s great to meet you virtually.
Leann Duran (00:08) Likewise. Thank you.
Kyle Rice (00:09) Hey, Jim. How you doing this morning? I think you’re on mute. So… good morning. How are you? Doing very well. It’s great to meet you guys virtually this morning. How was the weekend for you guys?
Leann Duran (00:23) It was good. Thank you. Never long enough.
Kyle Rice (00:27) Never long enough. We’re doing it again on Monday here. So I totally hear that. Yeah. Well, it’s great to meet you and Leann. I know you sent over a couple of items for discussion for today. I had a chance to look into a couple of them but I’m still pending looking into just a few items here, but happy to jump in and help however we can here for this morning.
Leann Duran (00:46) Appreciate that, Kyle. Yeah. So basically we just kind of wanted, I feel like I wish I had had a Kyle for several months now because, you know, I just haven’t had someone in particular to go to. I basically wanted to have a brief conversation… about the new licensure process.
Leann Duran (01:13) Sure, we have submitted a few new licensures for the first year that we were with you. And basically, it was pretty hands off for me. I didn’t have any too much questions. It was just a few one offs here and here, but we decided to take the jump and go ahead and push for more of a more licensure if not full licensure for some of our clinicians and it’s basically the two big shots we put out there, they went terribly wrong. We made the efforts even to send an email out to Mira who was a contact we had before I realized she had a different job description, but she was somebody that had been established for someone. But… that relationship dwindled eventually when she tried to push me towards support. And so basically our efforts towards putting in for more licensure in a bulk situation for two clinicians fell completely through the cracks. And now we’re five months later and having basically to start from step one.
Kyle Rice (02:26) That’s right. And who are those? Just backtracking real quick? Who are those? Yes, I serve as a engagement manager here at medallion. So, happy to serve you guys as, you know, point of contact to assist on, you know, anything day to day. I come from a licensing background. I’ve been licensing for about, I want to say about almost 13 years now to date. So I come with that subject matter expertise and I can help definitely guide you guys along. I wanted just to check in. Who are these two priority providers that you guys had entered? That seem to have some failures with the initial licensure? It?
Leann Duran (02:59) Would be dr Ghana, breeland, G a NN a?
Kyle Rice (03:05) She said G a NN a.
Leann Duran (03:07) Yes, sir. Okay. Breland, BREL a ND.
Kyle Rice (03:15) Gotcha. I think I saw her in the system. She’s a D o, so I can definitely take a look at her. And then who was the other part?
Leann Duran (03:20) The other one, dr maxudi. She’s also listed there. I would call… I don’t know her first name spelling, but she is one of the ones.
Kyle Rice (03:35) No worries. I think I pulled her spelling from the email that you sent over. So I’m happy to look into them and see kind of what licensure requests we have in the system. Any situations that arise. It sounds like there’s a couple here with the imlc. So I’d love to talk to you guys through that initial process as well. And then I will happily look into dr maksudi as well.
Leann Duran (03:59) Perfect. Thank you. Hyde.
Kyle Rice (04:01) Yeah, no problem. So, yeah, just to kind of talk you guys through the sounds like you just wanted to get a little bit more information on how the licensing process works here at medallion. I kind of put together just a brief overview of some of the statuses that we use to kind of help give you guys a little bit of insight into how our process works.
Kyle Rice (04:21) Typically, once you put the request in our system, our intake team will pick that up… and move it to intake assigned. This is when our intake team will typically task out for any state requirements such as a one time stop for fingerprints which we’re able to archive for up to a year for most requests. There are a few states that we will require additional fingerprinting for. And I’m happy to provide those for you guys as well. Typically during this process, the intake team will task out for fingerprints, any other additional state requirements such as like npdb, cme, state requirements, references, just anything in relation to the application that is required up front in terms of verification to try to get that ahead of the application submission, you might see some intake statuses such as intake pending provider, which means that we’re just pending one of those additional intake requirements from the provider such as fingerprints or npdb or something similar in nature. Once that line moves to intake completed, is when that kind of meets the consumption point within medallion. So that’s when the initial charge will come through for the initial state license requirement or the renewal, just whatever product we’re utilizing here. In terms of our products that we have with you all, once that moves to intake completed, that means that all requirements have been met in terms of prerequisites and verifications needed. It will then move to what’s called application assigned, which means it’s moved on to our licensing team. For initial application population, you might see a couple of different QC required statuses in there. That is our team doing an internal quality check against the provider’s profile just in terms of accuracy. We use that as our source of truth when we’re populating our applications. Leann… once we finalize the application, QC, if any corrections are needed, our team will flag those. We send the application forward to the provider for review and approval, in which we just ask them to review the application for accuracy, flag any amendments that might be needed to the application. And then from there, the application once approved will be submitted to the board within one business day. And then from there, it moves on to our primary source verifications team. So during this PSV assigned, and then PSV in process is when our licensing team is ordering the primary source verifications to the board. If there’s anything additional such as board forms or additional contact requirement. As an example, I think you highlighted Texas and here they do have some additional forms as well as Kentucky that will task out once the application has been received at the board. This is just so that the board has a record at whatever specific board we’re applying to in order to tie these verifications into. So we can say, hey, Leann, you just did this reference and we can attach it to the application. That way the board has this for review and can attach that to the application for any additional requirements needed. We have two kind of additional statuses. I just wanted to flag for you guys, PSV request pending and PSV submitted our PSV request pending status indicates the team has ordered the verifications to the board and they’re just pending board acknowledgement PSV submitted indicates that all primary source documentation was ordered and confirmed sent to the board. And we’re just waiting on the board to finalize and process those incoming verifications. I know you highlighted dr breeland as an example with her Kentucky application. So just wanted to kind of stop and pause and see, you know what the frustrations were there and how I can help with her application to move that forward. Sure.
Leann Duran (08:09) So basically, I’m trying to learn the process. So I’m glad we’re having a discussion about where everything is at and what it means. And this in particular, I’m like if they send the Kentucky application already and we have these additional forms being assigned and they specifically know the clinician to complete and mail them herself. And so in my mind, I think that would be a more a medallion task. So I wanted to clarify that. But also I just feel like having this explanation from you that this is how it goes like medallion, I guess that PSV things that would fall under that are like verifications… like the request has to come the answer or the documentation has to come specifically from the board like each state that they’re licensed in. And so that’s going to be sent separately from the board to the state we’re applying for.
Kyle Rice (09:14) Yeah, yeah. Exactly. So any state license verifications that are required as part of, we use dr Breland as our Guinea pig here just for discussion purposes. So any state licenses that she previously held, we’ll request those from those specific boards. So if she has New Jersey, we’ll make the payment with New Jersey. And then we’ll request that they send that directly over to Kentucky. And then we’ll do that with all of her additional licenses as well. Most of these boards do require verification of all licenses ever held. So anything active, anything inactive, basically all licensure history, anything temporary that she might have had during like the covid era, they’re just basically just trying to verify their licensure history in totality there. But yes, I did see there are several forms like the hospital clinic and affiliation form. I did ask our licensing team to pre populate that. Based on her profile. It does look like she’s been working for you all for quite a bit. So it looks like she has had that work history since 2007 and didn’t have any hospital affiliations in there. So I asked the team to populate that hospital clinic and affiliation form. And then I did take a look and see some cmes in there as well. So we will take care of that and send that forward to the board. And then I think the last one, I think this is what you might have been referenced to as the application index where they’re asking for all licenses listed. And I did ask the team to complete and send that forward to Kentucky as well.
Leann Duran (10:37) Okay, perfect. Thank you because I did, I was like I told her like since we’re trying to get this stuff moving forward, just work on this. Just work on it, don’t mail it, but just work on it because I didn’t know where we were standing. You know, it feels like I just wanted to confirm.
Leann Duran (10:53) So I’m so glad to hear that from you that this… already is tough for the clinicians to, you know, sit down and work through. So I wanted to make it easy as possible. So good to hear. Thank you. Appreciate that information. No.
Kyle Rice (11:10) Worries and then just wanted to touch on this very quick. I know from your email, you said you’ve had some delays from our support team. I did see one. I just took a look into our support model this morning briefly before we hopped on. I did see a support request. If I can speak correctly today. I’m in between coffees. I apologize… for dr Robert hassett. And I did flag them to complete that and provide some follow up there. I did want to let you know as well. We do have a new support email domain. So if you’re needing any assistance moving forward, we ask that you email help at medallion. Com, and that should write your support ticket accordingly. And if you guys are needing any assistance with anything further, you can feel free to loop me in as well for any questions, any updates, anything like that. I’m happy to help however I can with anything in process for you all.
Leann Duran (12:00) Yeah. And in regards to that in particular, so I definitely they did send me an answer but it’s basically the answer that I can discover myself. So I guess what I would like more information on in particular is when it says… board external updates, postgraduate verification, missing, employment verification, missing, criminal background check, missing. I guess my question, is it out of our court? Where is that going to be answered? Like is there an email that I realize that there’s they have on occasion, they do correspondence with the board. So I just, I’m curious what if there’s anything we need to be doing on our end? Because I can see that answer. And the reason why I’m checking is because it continues to be just keep reporting the same things are missing over some dates now. So I just want to make sure are we doing everything we need to move that forward? If it’s out of our court?
Kyle Rice (13:09) Yeah. I’ll take a, I’ll take an additional look at dr hassett’s Mississippi requesting process. I think you had said that the like the criminal background check, employment check were still outstanding. So no actions required for you in those, we should be, we collect our fingerprints up front during the intake process and I’m I’ll double verify this and confirm with you guys afterwards via email just to give you kind of a good status update of where the application stands. But we should have submitted the criminal background check and requested the employment verifications. It may be that we’re just pending a response from one of dr hassett’s employers to complete those that’s still outstanding. But I don’t believe any actions are required and I’m happy to take a look at that and follow up with you afterwards.
Leann Duran (13:50) Okay. Yeah, if you please. I believe one one of the in employers in question is closed so, but I’m not super certain. Yeah, like you said, typically the background checks are one of the things that are done in the front end. Ish, I realize things especially on our clinicians, I know they’re delayed to get things done too, but this is just a one off licensure, we’re having to get to be able to hire a clinician, to telemedicine, he has to have Mississippi so she can be ours. So it’s like man, as soon as this gets done, we can move on with our staffing, one of our staffing issues, but this seems to be just dragging out. And this in particular, I didn’t know if you wanted to be aware of some sort of glitch in the system that’s not allowing me to get support through the need help box?
Kyle Rice (14:46) Yeah. I would love to. I was just going to ask on that, Leann if you could. That sounds like it’s definitely unexpected behavior from our platform. If you get a chance, would you want to suspend me a screenshot if you’re disabled to request support? Be that license request and then any errors you’re indicating there? And I can kind of help escalate that internally as well?
Leann Duran (15:07) Excellent. Yeah, I will, I think I’ve tried to save some over this. So I’ll do that. But thank you so much.
Kyle Rice (15:15) Yeah, no worries. No worries. And then like I said, additionally, if you are needing any comprehensive updates, if you want to reach out to me in the interim as well, I am happy to help facilitate and support that additional layer of support for you guys in terms of any requests that you guys might have. Additionally, what I’m going to do for some of these priority providers, dr breeland, Gana, dr mahogany. And then dr hassett. What I can do is I can internally mark these as a priority in our system as well. So that’s going to help push our team from a standardized follow up cadence of 10 business days to five business days. And Leann, what that will do is that will help facilitate the follow up for like the criminal background checks that are still outstanding at the board. It will help our team follow up with any of those employment verifications. And it will cut that cadence in half to five business days. So they’ll be essentially getting a touchpoint with the boards with their follow ups every single week.
Leann Duran (16:12) Thank you. Appreciate that.
Kyle Rice (16:14) Yeah, no problem. And then do you want to jump into dr breeland’s SPL, loq issues? I did see, I just took a brief look at some of the notes from the team. It looks like she was lacking a board certification in terms of her compact eligibility, but just would love to jump into that and hear your thoughts there.
Leann Duran (16:31) Yeah. So basically, I mean, we put in these orders like at the end of the year last year and so, and it, I know, I realize it took the clinicians a little bit to get themselves squared away. But for dr breeland, basically, it looked like so she’s in Mississippi, a… state… that participates in the imlc.
Leann Duran (17:02) And her all the states that we ordered basically stayed on an on hold status for months and I thought that it was apparently the loq wasn’t assigned to it… was assigned to Texas but she did not have a Texas license. We were… we ordered a new Texas license and it wasn’t being worked. So the imlc nor the Texas license was being worked when I eventually got somebody to reply to me. Basically… they’re like, okay, well, I said, can we use Mississippi as her state of primary licensure? And they’re like sure, we’ll get that flipped.
Leann Duran (17:49) Then bottom line, it turns out she a qualification is being board certified. She is not board certified. So if we were never going to be able to get her through the imlc, I would have appreciated somebody flagging this back when we ordered it at the end of the year versus now we’re basically starting from scratch in the end of the third month, yeah, with new licensure. And so she is very nice and kind and pretty diligent as we can get her to be about completing tasks. But that was kind of something that I felt really fell through the cracks. And as far as correspondence, you know, submitting a ticket, the turnaround time isn’t that great. So it was delay after delay and I was kind of like, okay, maybe we just need to give them more time and that’s… when I felt ultimately we were not, this was not being prioritized. And then as soon as we got the imlc application in paid for, it was never going to be a go because she wasn’t board certified. I just feel like that’s something we… that I wish it was brought to our attention.
Kyle Rice (19:06) Yeah. I feel like that should have definitely been caught earlier in the process. I believe our intake team does vet for that. What I’m going to do for that, Leann. I’m going to take a look at dr Breland’s Mississippi and Texas loq lines that we had in process put together a little bit of a timeline for you guys just to give a little bit of visibility here. And then what I can do in the interim is mark all of her traditional pathway licenses since we’re unable to apply via the imlc as a priority to help kind of push those outstanding licenses to issuance. And I just wanted to, you know, apologize for the delay there as well as the board certification issue. And I’m going to take a look at that on the back end of the team.
Leann Duran (19:43) Thank you. And it kind of for a different reason. It kind of ended up the same way with dr maksoudi and her situation was basically we wanted to go through the imlc to get her an additional licensure applied for him about approximately the same time as dr breeland and we’re basically starting over from square one because one of her required exams, she took four attempts instead of no more than three. And that too although, you know, I can do renewals in my sleep, but when it comes to new licensure, I’m not aware of all the ins and outs of requirements and such. So, and for her basically did the same thing, submitted the application for imlc or actually the loq for Texas and they flagged it back. She’s not, she’s ineligible because of the.
Kyle Rice (20:41) Exam attempts.
Leann Duran (20:42) Exam attempts. Yeah. So again, another thing that if I was doing it, I would have said, look, I would have known these are the requirements and that’s just something that I most definitely overlooked because I didn’t see her test. I said do exactly what they say to get your transcripts and such. But the application still went through. We, you know, it’s counting towards. We’re going to be charged for it. And it wasn’t going to, it wasn’t ever going to be something that we can move forward with. So now her license all have been flipped to new licensures to those particular states. So those are really some hard lessons learned back to back for the first two that we tried put in a book for licenses and that this is what we’re doing. So now my attention’s up and I’m needing to, I feel like pay more attention than I would usually in this situation for.
Kyle Rice (21:39) Sure, for sure. Absolutely here you hear where you’re coming from there. Yeah, I’m going to take a look at dr magzoudi’s as well just in terms of her tests as exams, I can do a little bit of a timeline there for as well. And then likewise, what I’m going to do with dr Breland is I’m going to mark all of her internal licenses as a priority? I’m actually a pretty good expert in terms of the imlc for compact requests. It’s you know, a very nuanced process in terms of, you know, having a cleaner file, you know, such prerequisites as, you know, some of these, you know, the board certification and the exam attempts are some nuances that can expel you from qualification. So if you guys have any new imlc candidates coming down the line, I would love to help you vet those and ensure they are, they do in fact, you know, meet the criteria to apply there because that is in absolutely great way to apply for licensure. It’s an expedited pathway. And then the imlc actually mandates licensure or excuse me, loq issuance within 60 business days. So it’s a very quick application in terms of just a background check, and then a subsequent application with whatever SPL license that we need. So if you guys have any compact physicians coming down the line, I’d love to take a look at their profile and, you know, we can kind of meet and, you know, help vet those and then make sure that, you know, we’re not going to run into any issues or disqualifiers with them moving forward.
Leann Duran (23:00) Again, Kyle, I wish I knew you back then.
Kyle Rice (23:05) I know sometimes that’s how it falls, but I’m happy to be here and, you know, we can, you know, help, I can help support with any of those new compact requests. You know, any way we have if you have any down the line coming down the line or top of the mind in terms of new loq issuances, just let me know and we can. I’m happy to review them in the back end and give you some additional information there?
Leann Duran (23:24) Thank you. Yeah.
Kyle Rice (23:25) No problem. Yeah.
Jim Harvey (23:26) We appreciate your support. I think that’ll be very helpful for Leann. It has been, you can’t imagine you probably can because you’ve worked on licensing, but just trying to wrangle all these physicians and get their responses timely and keep everything moving along is a huge challenge, a chore for Leann. And often a headache. So the additional support will be excellent.
Kyle Rice (23:55) Absolutely. I know how it goes especially when you’re waiting for, you know, like it’s like you’re playing a game of dominoes waiting for one to fall for the other to pick up. So especially in terms of, you know, I think that you said that new licensure in Mississippi, you said you had pending supervision, I think it sounded like for like a mid level coming on. So yeah, I’m happy to, you know, provide that additional layer of support and, you know, we can definitely meet on an ongoing cadence if that’s something that you guys are interested on. And then I’m always here in the background. If you want to shoot me an email or just run anything by me, I’m here for that extra layer of support as well.
Leann Duran (24:29) Thanks Kyle. No.
Kyle Rice (24:30) Problem. And then Leann, I just want to touch on these last two items on here, the Wisconsin employment verifications, and the Texas document form owls as well. Okay?
Leann Duran (24:40) And definitely, I do want to review those. One other thing that if you could please look into it took me a few minutes to discover this about Trevor, his particular situation. He is a pa who works for sprn. And then when I say PRN, it’s like in a minute’s, notice and we’re trying to get him licensed in Texas, one of our biggest referring states for patients. So this, I figured out that I feel like the correspondence that’s going on with between Texas board and whoever’s taking care of this new licensure, I think they’re not really paying attention to the emails that are coming from Texas. So they’re.
Leann Duran (25:31) it looks like Texas has been reporting the deficiencies in the application and we are keep reporting the same thing as far as not hearing from Texas. But the little screenshot on there, it looks like there’s been quite a few emails from Texas and that show it would show deficiency. The big problem with this is that it says there’s a U form missing, I believe. But I went through the application and I did my own research and noticed what a U form is basically if you answer yes to any of the questions below, which is typically something adverse that they have to report further on. There was a yes. I don’t think there’s anything that I’m aware of for Trevor that this should have been a yes. And it’s in a screen where you may miss it, where the clinician was just reviewing to approve and it was approved. But there is a yes in there that I’m not sure. Is it’s accurate. I did respond to the support ticket. I’m like, this person is asking what specific U form they’re waiting for information from Texas specific to the U form. And I’m like, well, if you just look it up, what the U form is, it tells you exactly what it’s for and I feel like they’re overlooking the fact that they marked an answer yes. And we need to verify that. And this doctor or Trevor is really diligent about getting all the information. So that application hasn’t even went to the Texas review team because of the deficiencies. And there were two items at the top where I feel like copy of a passport like that shouldn’t be deficiency this far along in the process. So if you can really look at, take a look at that and verify that U form situation. I honestly feel like it might be an error in the application. But yeah, maybe there’s something that you’ll recognize, but that’s a real big hang up for us. Yeah.
Kyle Rice (27:34) Absolutely. I think that I can definitely get that flagged and amended today. Leann. I’m going to mark Trevor as a priority too for Texas as well just because it sounds like we have had some hiccups with some of the state licenses and I just want to give you guys the best services possible here in terms of these new licenses that we’re processing for you. So I’ll take a look at the additional application and then I will flag this to the team to address any outstanding form use on there. I was just quickly reviewing his application while we were on the line here, and I did not see anything jumping out as a yes answer that was answered incorrectly on this application. So I’m wondering if Texas may have received, you know, like a piece of verification from, you know, their state entity or something like that, but I can ask the team to close the gap there and then complete that form either way.
Leann Duran (28:22) Take a look at that application. Like I said, it’s very hard to see, but it’s one of the questions in the application itself and it’s like have you, I don’t know, been involved in a malpractice or been? It’s a start of, yeah… it’s really easy to miss. And I feel like not only did the care court or the licensing coordinator miss it or incorrectly labeled it and the clinician didn’t notice the yes, either.
Kyle Rice (28:54) Oh, I see it right here 13 C. Yeah.
Leann Duran (28:56) It’s hard to see, right?
Kyle Rice (28:58) Additional limitations required to place on your performance for clinical performance, academic discipline or for any other reason, it looks like this was answered. Yes. So I can flag the team and have that corrected with the Texas board today. Yeah, I.
Leann Duran (29:11) don’t think it’s accurate. But like I said, maybe they saw something I didn’t but that’s just an example of the licensing coordinator asking more questions about the U form. But if they just need to look at that application again and notice it’s real easy to overlook. But taking time waiting on Texas when this isn’t you know, they’re doing their job. We just need to figure out our side.
Kyle Rice (29:41) Absolutely. I can get that amended today for Trevor. That should be a quick fix there. And then I can help close the gap there. When that’s corrected with the board, Leann?
Leann Duran (29:49) Perfect. Thanks. Awesome.
Kyle Rice (29:51) And then did you just want to talk through these last two items? I apologize. I jumped over Trevor Earl, a little.
Leann Duran (29:55) bit. No worries.
Kyle Rice (29:56) The Texas document form L and the Wisconsin employment verification, how can I help there? So.
Leann Duran (30:03) The Texas department, the L form basically, their instructions are to email the board. So when I did email the board as instructed, Texas is not taking any documents via email. So it redirects you to I believe a portal. So to me list.
Kyle Rice (30:24) Yeah. I believe that’s I believe it’s list for MDS and tos, it’s their portal… essentially their working application portal. So anything should be uploaded there for future use. I believe we are tracking the update if you’re seeing anything outside of that, just let me know. I know for the pas though they do not have access to that same portal though, and they complete everything via email. So I’m happy to take a look at any Texas MD applicants we have in process just to make sure we’re you know, in lockstep with what the board is asking and submitting documents appropriately, where needed.
Leann Duran (30:57) Yeah. And I had double checked because I didn’t get that same response for Trevor’s so I was like, okay, so I didn’t get the same bounce back from the board that I got for dr breeland. So I did see further down where it did say, pas, their process will be changing eventually but not now. But to me, I felt like… in this situation, y’all are so thorough with instructions on the, for the Texas report on the task that should be included instead of send it to this email address because it then created several extra steps that I had to send this to dr breeland. And I sent her the instructions because it needs to have a username and password which she created and submitted herself. But to me if we just kind of nail that down to that, what the instructions are supposed to be. Like you like most tasks come over that it would limit time and… effort made towards the task. Yeah.
Kyle Rice (32:11) Absolutely. I will definitely cover down to that with the team and make sure that we are tasking out appropriately and including any directions for Texas. And then I know Wisconsin also does have a similar process in terms of their portal as well for mdzos. And I believe pas as well for the upload via their Wisconsin specific portal there. So I’m happy to cover that with our team to make sure we’re processing in conjunction with any board requirements and then editing any tasking as necessary as well to make sure we’re giving accurate instructions, where applicable.
Leann Duran (32:44) Perfect. That’s exactly what I want to hear. It was just to create an extra step that wasn’t necessary.
Leann Duran (32:50) And then we get a bounce back that this board isn’t taking information on our side. So it was just an additional step that came over. So just want to make sure that it’s the most accurate as far as task. I appreciate that, Kyle. Yeah.
Kyle Rice (33:06) No problem. Absolutely. Well, I got a couple things here to look into. Robert hassett. I’ll give you guys an update there for the Mississippi, dr breeland’s, loq, dr massoudi’s, loq as well. I’m going to look into give you guys a brief timeline there as well. I’ll make sure we get the form view corrected for Trevor’s Texas, that disclosure question that was answered inaccurately. And then I know we’re kind of at the top of the hour here, but just wanted to check in if there’s any items. Anything else you guys wanted to talk through for this afternoon or anything else I can assist with?
Leann Duran (33:40) No, sir. This is a great start. I feel already relieved that you exist. I.
Kyle Rice (33:45) Appreciate that. I appreciate that. Yeah, I’m here and I am happy to help you guys as much as possible. So, yeah, let me look into a couple of these items that you all have flagged for me and then get, I just want to get some of these application items moving, make sure we’re addressing priority where applicable. And then I’ll give you guys that rundown for the, those two loqs for dr Breland, dr megzudi as well. And then if there’s anything else in the meantime, if you want to send me an email or if you want to set up another call, I don’t know if you want to do something maybe monthly or whatever works best for you guys. I’m happy to accommodate however I can.
Leann Duran (34:19) Yeah, I don’t think it’s necessary for just yet for a monthly call. I feel like I shouldn’t be bothering you much, but it’s just having somebody to go to just in case. And they just wanted to basically summarize what’s happened as far as these bulk licensures and try to get a grasp on understanding the process and such. So you have been very helpful for.
Kyle Rice (34:42) Sure. Yeah, I’m totally happy to add anything ad hoc if you need something like an ad hoc call, discuss process or, you know, go over, you know, the imlc process, happy to schedule that and then, you know, where to find me, in the meantime, if any questions arise, okay. Great. Thank you. Perfect. No problem. I hope you guys have a great Monday. Give me a little bit of time here just to look into a couple of these items and you should be hearing back from me here shortly.
Leann Duran (35:06) Awesome. Thank you so much.
Kyle Rice (35:07) Thanks so much. Take care. Thanks, Jim. Thanks, Leanne. Take care. I hope you guys have a great Monday you too. Thank you. Bye.