Transcript
Josh Brunell (00:00) all right. Hey, josh. How’s it going? I?
Nicole Campbell (00:07) Miss you?
Nicole Campbell (00:13) Can you hear me? Yep? Oh, well, we’re missing you down here in Austin. I know I told josh I’m going to take him to barbecue tomorrow. Now. He’s very excited.
Josh Brunell (00:25) Oh, love that. We.
Nicole Campbell (00:28) Just got off another call. I think josh has worked a full day. He had like three full calls.
Samantha Lopez (00:35) Thankfully.
Nicole Campbell (00:35) He doesn’t have to do his qsr till tomorrow, so.
Josh Brunell (00:42) Hey, hey, hi. I am letting Samantha in now. Okay? Great.
Josh Brunell (00:59) Hello. How are we doing, Samantha?
Samantha Lopez (01:04) I’m doing well. How are you guys doing? Doing well. We’re.
Nicole Campbell (01:08) good. We’re all actually, most of us are in the same place. We’re at a little work off site, but we’re all back in our hotel rooms taking calls, so.
Josh Brunell (01:18) Nice.
Nicole Campbell (01:19) Always fun. We’re.
Samantha Lopez (01:20) having a good time.
Nicole Campbell (01:22) Yeah, we’re down in Austin, which is nice. At least it’s very hot and humid, but I’ll take it a little warm weather. Yeah, I’m.
Samantha Lopez (01:30) located just outside of Austin. So, oh, really? Okay. Very used to the hot humid weather.
Nicole Campbell (01:36) Where exactly are you?
Samantha Lopez (01:39) Just south of the airport, in a little suburb… del Valle. Oh, my.
Nicole Campbell (01:45) Gosh. We should have just come to you shouldn’t have like their coffee shop nearby. I mean, we’re very close.
Josh Brunell (01:52) That’s funny. Do you, okay, Laki’s, joining? Assuming Eric’s gonna be joining too. Let’s see.
Nicole Campbell (02:08) Yeah, because there’s a, is there an office for the team, in Austin, Sam? Yeah.
Samantha Lopez (02:12) Our headquarters is located, out in bee cave. So, like northwest Austin?
Nicole Campbell (02:19) I went to a wedding past bee cave last year, but they didn’t we like had to, so we stayed in Austin and just kept driving for like every event all the way out there, like past bee cave, which was very far.
Samantha Lopez (02:34) It is, yeah. A good hours drive, yeah.
Nicole Campbell (02:38) Really pretty, but very far.
Josh Brunell (02:45) I’m just going to send… a little ping to the invite. So, just everyone gets the reminder, but I think Eric and Chris and… Elizabeth all accepted.
Samantha Lopez (03:06) They, yeah, they should be, they should.
Laki Edwards (03:07) Be joining shortly. Sometimes meetings can run over a couple of minutes, but they should be.
Josh Brunell (03:13) Hey, I get it. I was, you know, we’ve been on back to backs all day. It seems like and, we’re kind of running behind in our work or we have an off site Laki that we’re at in Austin right now. And, yeah, everyone’s meetings are running a little over. So now, I have everything’s like the whole schedule’s starting to push back and it’s like, oh, it’s going to be one of those days where we don’t get up.
Nicole Campbell (03:38) At six.
Josh Brunell (03:38) O’clock, I’m like,
Nicole Campbell (03:40) we have, yeah, I’m like, I’m taking the team out. We have a reservation at six 30, so we have to at least leave by six.
Laki Edwards (03:47) It sounds like you have a suggested time for eating.
Nicole Campbell (03:50) Yeah, a suggested time. You don’t.
Laki Edwards (03:51) have the days going?
Nicole Campbell (03:52) That’s it. That is what it feels like. Well, when the first, it’s kind of like a quarterly business review every, yeah, one of the reps present and, the first one went like in, 25 to 30 minutes over the allotted time. So, that one really threw it off.
Josh Brunell (04:06) Got us back a little bit.
Nicole Campbell (04:08) But, I’m wondering if you and maybe Sam, you guys and Laki, are you in Austin as well?
Laki Edwards (04:14) No, I’m actually in Orlando.
Nicole Campbell (04:15) Okay. You’re in Orlando? Well, Sam, we’re going to a restaurant called laundrette tonight. Oh,
Samantha Lopez (04:21) yeah, yeah, I’ve been there. Okay. It’s it’s so tiny, I can’t imagine it could accommodate like that many people.
Nicole Campbell (04:28) We’re putting 10 people in there. So, there must be some space, yeah.
Josh Brunell (04:32) The whole, the whole team, everyone’s kind of going to the, yeah, it’s just like our kind of like just,
Nicole Campbell (04:37) my team, yeah.
Samantha Lopez (04:38) Yeah, it’s a cute little space. It used to be a laundromat hence the name.
Nicole Campbell (04:43) I haven’t I’ve heard good things about the desserts. I don’t know if you had any while you were there they.
Samantha Lopez (04:48) Have like the little birthday cake ice cream sandwich.
Nicole Campbell (04:52) That’s what I read about. I’m like josh doesn’t know what I’m secretly eyeing on the menu for the team, but I’ve been looking.
Samantha Lopez (04:59) Yeah, it’s a good little spot.
Nicole Campbell (05:01) Okay. Good. Yay.
Josh Brunell (05:04) Eric, thanks for joining. How are you? I’m.
Eric Kahler (05:07) good. Yeah, sorry, myself. Chris and Liz were on the same call but I told, I jumped over. I think they have to stand for a bit more but, we can go without them for sure.
Josh Brunell (05:19) Yeah. All good. And thanks for helping put this together. I know coming out of the last meeting, there were a couple of things that we wanted to talk about. One of them was meeting with Sam to get your take on like payor revalidations, we were kind of talking about that a little bit and it seems like I think there might be a either a report in Salesforce or some way that you’re kind of forecasting that today.
Josh Brunell (05:42) So just want to get a better understanding of what that kind of cadence and volume looks like and then also just better understand too overall team responsibilities. I know there’s the, you know, core 11 team members that are dedicated to credentialing and pay enrollment today. And then there’s kind of like, I think eight or nine staff that come in and help either during with different areas that medallion might be able to help with such as like, I think there’s a couple folks doing auditing and reporting and helping to support with that. So just trying to get a better sense of like what kind of impact we’re going to have not only for the, you know, on the pay enrollment, credentialing team members, but like some of those adjacent teams that are involved in the process. It looks like Liz is joining now. So yeah, I don’t know if we’re going to need the full 45 minutes. I think this could be a shorter call and then we could schedule next steps, which it sounds like connecting with it to talk about the Salesforce integration. And then I would imagine as well like finalizing kind of like the business case proposal before getting, yeah, I.
Eric Kahler (06:55) think that’s right? And to the maybe to start with the payor revalidations, and I want to make sure we’re talking the same definition. But Sam did provide forecasts for the next three years, like what will be due each year. But just so we’re talking the same thing. So, I think well, I guess Sam, can you speak to what you provided us to make sure it’s going to align with what josh is looking for?
Samantha Lopez (07:18) Absolutely. Yeah. So what I provided Eric with is just our forecasted recredentialing files for our delegated payers. So we really don’t do much work with the recredentials for our direct contracts since the payers themselves will go through kind of an automated process of recredentialing utilizing caqh. So if anything is missing or not up to date, they usually reach out to us and then we’ll make the update that’s needed or provide them the data that’s needed. But we don’t track necessarily like recred dates for the payers that we’re directly contracted with.
Josh Brunell (07:55) So they’re kind of on like an auto renewal if you will with the payers. And unless there is a data… issue with caqh that needs to be updated, then they will just automatically do those revalidations on your behalf.
Samantha Lopez (08:11) Exactly. Yeah. So all of our direct contracts are evergreen contracts. So they don’t have any termination. So it’s just up to the payer to keep up with their internal recredentialing timelines.
Joshua Levitan (08:23) Okay. That’s.
Josh Brunell (08:25) helpful and kind of while we’re on this subject, so yeah… I mean if we could get the kind of recredentialing dates, then for the delegated contracts that’s great. And then on the other side of it, for the rosters that you are managing for these delegated contracts, are those the same kind of roster template per payer across all states? Or are there unique rosters like that you have… on a state by state basis? Some organizations we partner with that we ran into it to where it may be that they’re working with one payer that has variability in their template that they have to submit for Texas versus California? Just wondering like how many templates that you have that we would be ultimately helping to support and automate.
Samantha Lopez (09:21) for the delegated payers, we just have one template per payer. So, yeah, optin or I’m sorry, cigna, Aetna. And then now, ehn, they’ve all provided us with just a singular template that we can use for each individual payer.
Joshua Levitan (09:37) And just to double check and be 100 percent certain here, you expect that in all of your current states or in an additional state, but with the same payer, the template will be governed at the payer level.
Eric Kahler (09:51) Correct. Okay. Awesome. That is.
Joshua Levitan (09:54) The assumption we usually make, we have found recently that’s not always the case. So we’ve just been double and triple checking that point.
Eric Kahler (10:03) Awesome.
Josh Brunell (10:07) Perfect. Any other kind of, so.
Eric Kahler (10:11) Sam, just, so I confirm the numbers that you sent me were the 130 files, 598, nine, 71 that’s the re, credentialing volumes right over the next few years, correct? Sorry. Re, creds for delegated. Sorry, we don’t really have the direct enrollment ones because we don’t really follow that. We just wait to hear from the payer if there’s an issue, and I can send you that, josh, which, how many of those there are by year?
Josh Brunell (10:38) If that’s helpful, yeah, that would be awesome. Yeah, if we’re if, I mean, that’s a, should be a pretty good, cost reduction too than, the proposal that we had put together cause, yeah, some commercial payers, it’s a little bit more laborious to do those revals. But in your case, if that’s something that’s managed by the payer, and we’re doing the caqh management as well to keep that up to date, then that’s something that, you know, don’t have to pay for and avoid. So awesome. Any other questions, josh, or? Okay, sweet, thanks for sending those. Yeah.
Eric Kahler (11:18) That’s so, what you’re seeing there is what we’ll have to do there. So I just sent that in a chat, for instance, 130 files over the rest of December, rest of this year. Sorry for, re, credentialing for our delegated providers and it goes up each year because it’s a three year process.
Eric Kahler (11:35) So, after three years between, you know, attrition and everything, you end up not having to do as many as, you would think and not all our, not. Yeah, not everybody is, not, all of our payers are delegated.
Samantha Lopez (11:48) Yeah. Okay. Awesome.
Josh Brunell (11:51) No, this is helpful. I’ll input these numbers and then we’ll update the proposal. And then, I think the other piece that we want to talk about is just, yeah, kind of those like eight or nine floating ftes like, kind of better understanding their roles and responsibilities and understanding if they’d be able to, you know, reclaim, some of their time to focus on other initiatives. I know they’re getting pulled in from other teams and it’s not like their core function is credentialing. So just wanted to see if there’s ways that we could help automate their process. You mentioned auditing and reporting, for example, Eric, are there any other team members out of that eight or nine that are doing, you know, adjacent work, today, and what does their kind of roles look like?
Samantha Lopez (12:36) I can speak to that if you’re okay with that, Eric. So for the auditors, right now, what we’re having them do is not only audit all of our delegated files, but they perform sanctions. So, we do work with a third party vendor. And that was the question that came up is if you guys, do you guys run sanctions, are you capable or is your platform capable of running sanctions? Yes.
Josh Brunell (13:02) Absolutely. Okay.
Samantha Lopez (13:04) And does that include background checks? So we have to pull a full fasis background check for our providers just because of the nature of their practice?
Joshua Levitan (13:12) How, do you use a vendor or a online tool for the background check we use?
Samantha Lopez (13:18) A vendor? So currently, we’re using assurehire, we’re trying to transition over to verisys, who kind of is the provider for everybody. So, assurehire uses verisys, so we’re just,
Joshua Levitan (13:29) and this is just for the criminal background check or this is something?
Samantha Lopez (13:32) Else, this is for a full, yeah, so criminal background check, but it’s it includes a full fasis poll. So that includes, any, I’m trying like child abuse registry, things like that. So, some additional and under the fasis poll, it also includes any licensing board sanctions. It includes the ofac registry.
Joshua Levitan (13:56) Yeah. Okay. I think there’s going to be some overlap here and we should dig into this overlap to figure out if there’s a way to save you money. So like ofac and the sanctions polls, making sure licensing is in good standing, malpractice, all of those things we’re considering more of like a monitoring verification, which we do, in my response to your last question, the criminal background check, and I can double check for you. This might depend on the settings, of our, partner here, on whether that includes like the specific child abuse, sub piece of that I would imagine it, does. We don’t do that ourselves, but we partner with an organization called checkr spelled without the second E, which is like the largest sort of like online, background check vendor out there. And so, if you use checkr, there’s a native integration to pull the criminal background check directly into medallion. And then medallion does, all of those other like more, at least in our mind, what I would call like the sanctions checks including like the ofac and that stuff. So, verisys like you might not need, it might be worth you considering if you still need verisys or the one that you want to move to, or if it’s actually more cost effective for you to just use checkr and integrate it directly. If you don’t use checkr for the criminal piece, then you can just drag that criminal like the report in yourself into documents. It won’t be automatic, but just a simple click and drag.
Samantha Lopez (15:35) What might?
Joshua Levitan (15:35) Be helpful, Sam here is, if you send like a list of every, like literally every single specific thing that verisys or the other vendor checks, then I can cross reference that against our sanctions. And I can reach out to our checkr contract, contact and see if it’s all handled in there as well. And we can identify like, is there overlap? Is there gaps? And is there a way, to cause you’re, already going to be using, for purpose of the delegated contracts, you’re already going to be using medallion for the sanctions monitoring. So, I would hate to see like double pay, for something like verisys where half of the checks are the same. And then therefore, it’s more expensive than just doing the criminal piece,
Samantha Lopez (16:13) And then could we opt out of like, could we do the reverse and utilize verisys and opt out of sanctions monitoring through you guys, you?
Joshua Levitan (16:23) Could you definitely can, it’s extremely rare. It makes it a lot harder. Like, so we’re going to handle like audit support when your payers reach out, to audit you, for delegation purposes. And a lot of the elements of that are not only, the initial packet generation but also like the ongoing sanctions monitoring. So, we would be a lot less effective in helping you with the audit support. If you’re okay with that, then totally fine, you can take it out of medallion and that’s okay. But, it will like you’ll have data in two places down the road, and any audit function of that will become a little bit more, difficult because you’re managing two data sources. Yeah.
Samantha Lopez (17:11) That’s currently what we do now. So we use verisys to run, the ssdmf, and then we use assurehire to run all other sanctions under the fasis, level three pool. Because they were the only ones that were able to pull the ssdmf, at the time that we needed it done. So, we, right now, we’ve got kind of got an understanding with our delegated pairs, you know, how we run our sanctions, the vendors that we’re using, we have a reporting system in place. So I guess it would just be a matter of like, what is the impact cost wise? Yeah.
Joshua Levitan (17:46) Let’s start here. Why don’t you just so that like we can bring this internally, it’d be great if you could put like everything that you’re regardless of whether you’re considering a sanction or a background check, just everything like in a bulleted list that you run. And then also that you monitor long term, and then let us digest that. And I’ll tell you very confidently, like if there is any gaps in there, and then we can review that to figure out like, is there a way to centralize this or does it make sense to continue operating in different systems? Yeah, I can.
Samantha Lopez (18:17) Definitely send over a full list of what we’re currently running? Yeah.
Joshua Levitan (18:23) Awesome. And one quick question while we’re on that point, do you have, I might have asked this in the past. Apologies. If I did, do you have organizational access to mpdb? Yes. Okay. Awesome.
Samantha Lopez (18:41) I feel like I sidetracked us. I’m so sorry. I’m trying to get, no, no, no, this.
Joshua Levitan (18:45) Was actually questions later down the road about the ongoing monitoring. So stuff we were going to talk about anyway. Okay?
Samantha Lopez (18:51) Oh, I think we were talking about the different teams. Okay. So the auditors, yeah. So they’re they run the reports to pull all sanctions every month. And so what else? We’ve got them auditing the files, delegated files, running sanctions. We also have, recently started utilizing the auditor team to do payer follow ups. So we’ve got tons of payer applications that are outstanding. So we’re having them go in. They’ve each been assigned one to three payers each month and they’ll go in and they’ll look at any applications older than 60 days, and do an outreach to those payers. So that’s the auditor team. Then we have a special projects team. We’ve got four teammates on that team currently, and then one additional teammate that is solely overseeing the transition of our old tax id to our new tax id, in three markets currently. So we’ve Tran, we’ve made the transition in a couple of our old existing markets. And then we’re establishing all new markets under the new tax id, but we do have three markets left where the transition is still in process. So we’ve got a project specialist overseeing that entire project. And then the other four project specialists just take on any tasks that are, that come up from month to month. So, right now, some of them are working on updating, Salesforce data, to reflect accurate data as relates to our providers’, individual contracts in the state of Arizona with blue cross blue shield. So they’re just going in and updating all of the contract data, to include what product lines are associated with each individual provider’s, contract, because it can vary provider by provider. Since we don’t have a group contract in that region. So that’s one of the projects they’re working on. So they’ll just work on anything, any data updates, kind of going into Salesforce, making sure that things are up to date. They also do the follow ups for all of our delegated plans. So, our delegated rosters typically get loaded within 30 to 60 days. We have seen some delegated payers take a lot longer to load our rosters. So, we’ve got those project specialists dedicated to our delegated plans and following up with them on a weekly basis to make sure all providers have been loaded and all updates and changes have been updated in the payers side, and then updating that data in Salesforce. So, I think that breaks down the additional team.
Eric Kahler (21:28) Do they also do like, what is it like terms and location changes? Is there something there that they do?
Samantha Lopez (21:32) Location changes? Yeah. So the project specialists really all teams help out with that. So auditors will sometimes be assigned provider terminations, location changes, name changes. So will the project specialists, and so will the enrollment specialists.
Joshua Levitan (21:52) So the location changes, do you have a general sense of how many of those you’re doing like the demographic updates? How many of those you’re completing in any given year?
Samantha Lopez (22:02) Yearly, yeah. I mean, upwards of 100 changes. Our providers switch locations constantly. So at least any given month we’re submitting 12 to 30 location updates. So our delegated plans. So, yeah, annually, 100 plus 100 to 200. Okay.
Joshua Levitan (22:25) And one.
Josh Brunell (22:26) Other question, too. Sorry, before I forget. So you mentioned you have three markets that you’re doing the tin consolidation for?
Samantha Lopez (22:35) Do you know?
Josh Brunell (22:36) Roughly, how many providers are involved in those markets where they’re still on the old tin and you got to move them over to group the other. I.
Samantha Lopez (22:46) couldn’t tell you off the top of my head. I’d have to, I know it’s over a 1,000 because we’ve got our Texas market is included in that. So we’ve got upwards of a 1,000 providers in Texas alone.
Josh Brunell (23:00) Assuming that the new tin you have by moving them over, like is there an improvement in like rate payouts?
Christopher Meola (23:09) It was done purely for accounting reasons. Tax reasons. There’s no difference.
Josh Brunell (23:15) In the rates.
Christopher Meola (23:16) I mean, well, then that’s what we’re trying to avoid like where we’re unable to get the same rates. We’re not doing it. So it’s not to get more money. It’s just for something internal. Got it.
Joshua Levitan (23:28) Samantha, are you processing those as like a net new enrollment when you enroll under the new tin? Yeah, it.
Samantha Lopez (23:35) Varies payor by payor and region by region. So it’s just what does the payor allow? So some payors have been kind enough to just allow us to submit a full roster and load that roster, some payors, very few have required, yeah, that we complete the submission for each individual provider, so.
Joshua Levitan (23:59) Okay. Yeah. That’s why I was asking that’s awesome that they’re not all of them are making you do the re enrollment work for the ones that are, though we might want to think about that… because we could take that on as well… whether the net new enrollments, if they’re letting you do the bulk roster change, probably best for you to continue what you’re doing there. Yeah… if they’re requiring you to do the net new enrollment, I think that might be an area we can help. Yeah.
Samantha Lopez (24:32) It seems like mostly, it’s just the non commercial plans. So the medicaid plans are requiring re enrollment, most of the commercial payers have allowed us to submit rosters. Okay?
Joshua Levitan (24:44) Josh, let me know if you agree. It might be helpful just to have a general sense of what you estimate on the net new enrollment side. Well, not net new, but net new for this purpose. Like what you anticipate for all in there, and then we can think.
Samantha Lopez (24:58) About.
Joshua Levitan (24:58) if that’s something we want to figure out how to tackle, yeah, I can.
Samantha Lopez (25:03) Share numbers, I would just need to pull a report. Yeah.
Joshua Levitan (25:05) Yeah, of course. No worries. Yeah.
Josh Brunell (25:10) I mean, if you’re able to share that with us, I think that combined with the files that we got in the chat and some of the and,
Samantha Lopez (25:19) also the,
Josh Brunell (25:20) follow up on the checks… that you’re performing today in the various systems, I think that would be helpful, Sam. And then we could all regroup as a team. And yeah, happy to review. I’ll tell you right now. Like there’s going to be. Yeah, definitely, we’ll update the proposal, there’ll be some changes in the volumes and I think overall like this has been super helpful to understand. I think for some of those different team members that are doing payr follow up or some of the auditors that are pulling these reports together. Like definitely we’ll show you how in medallion we’ll be able to help, I think automate a lot of their process so that they can be pulled into other, maybe more strategic projects and help driving some of the other initiatives around, like team consolidation faster or wherever else you need, you know, their support. So, yeah, this has been super helpful. Thank you, Sam or Samantha.
Joshua Levitan (26:19) One more thing josh, if you don’t mind, yeah.
Josh Brunell (26:21) Of course, I.
Joshua Levitan (26:23) feel bad. We’re creating a long to do list here before, but I’d like to add.
Josh Brunell (26:27) One.
Joshua Levitan (26:27) More thing to it. If you could just send us, you know, we were talking about the exact elements of the background check and of the monitoring. If you could just send us that in terms of the initial cred packet too like a bulleted list of whatever you do, if it’s easier just to send like an anonymized cred packet, that would be great for us just to have in our documentation and notes. But if you don’t want to do that, then again just a bulleted list of like what are the 911, 715 elements in a cred packet when you run the initial cred?
Samantha Lopez (27:04) You can definitely send a list.
Josh Brunell (27:05) Thank you.
Joshua Levitan (27:08) Yeah, to Nicole’s point, just trying to get ahead of the things that I know we’ll need eventually and save them in our notes. This is when you.
Nicole Campbell (27:19) realize or when I joined realizing how complicated it is. It’s just the amount of pre work we all have to do to make sure that we get it all in one place.
Josh Brunell (27:32) Awesome. I think this has been very helpful. I think we have a good list of action items on our side. Once we can get some of the, get this data over, we’ll do two things. One, we’ll kind of update the inputs for both the business case and the proposal, then we’ll want to obviously regroup review that together.
Josh Brunell (27:56) And then from there, we could sounds like it is probably not going to be ready to connect anyways till may. So maybe we could do that. And then on our next call, schedule that meeting with it for may. And that would be with our head of technical solutions who can also knock out not only just talking about, hey, how are we integrated with Salesforce in the past? What’s the process? So they feel good about what that looks like. But two can talk about like implementation, database data migration and any questions they have regarding those topics. Was there anything else coming out of your kind of internal debrief? I know you were all together in person. Anything else that we can maybe help support in the meantime? I?
Eric Kahler (28:45) Don’t think so. Unless anybody else can think of anything.
Josh Brunell (28:50) No, I can’t think of anything… cool. Sounds good. Well, I’ll send a recap and those questions over to you, Sam and Samantha. Sorry, I keep calling you Sam. I work with another Samantha that goes by Sam. So every time I see the name, it’s just and, yeah, I’ll get that sent over, and then as far as like a time to reconnect, I mean, I would imagine if we get that information by the end of this week, like we should be ready to reconnect to review the updated proposal early next week? Is there maybe a date and time we can tentatively look at and schedule? Yeah.
Eric Kahler (29:28) Let me look here one?
Josh Brunell (29:29) Second.
Eric Kahler (29:45) Let’s see. It looks like.
Eric Kahler (29:55) Tuesday, I don’t know if y’all, ever, we don’t have a ton of, it. Looks like everybody here is available at 12. Well, wait, gosh. My, I don’t know what this is. Oh, three 30 eastern?
Josh Brunell (30:11) We can do that time. Yeah, cool. I’ll send that over. Is that, yeah, I don’t know.
Eric Kahler (30:18) My time zones for some reason when I go to this one is all jacked up.
Josh Brunell (30:22) Yeah, I’m in Central Time right now. So, yeah, two 30. No, that’s right. What I gave you. Okay. Cool. Yeah. Okay. So.
Eric Kahler (30:30) Yeah, we can make that work… yes. And.
Josh Brunell (30:34) Then, yeah. And Chris, do you approve of the dinner reservation we have tonight? We’re in Austin, the laundrette. Yeah, no.
Christopher Meola (30:42) I have heard very good things about it. So, I think you guys will be in good shape, but let me know how it is.
Nicole Campbell (30:50) Okay. We will, we’ll report back next week.
Josh Brunell (30:52) And then tomorrow, we’re getting barbecue, yeah.
Christopher Meola (30:55) Oh, there you go. Where are you going for barbecue hotel?
Nicole Campbell (30:58) Realizing we are literally walking distance from Franklin. So I’ve never been there. I know it’s like potentially overhyped but I figured if we’re within five minutes of walking, we probably.
Christopher Meola (31:10) I think the reason for the overhypeness is the fact that you stand online forever.
Nicole Campbell (31:15) That’s what I’ve heard.
Christopher Meola (31:16) And it’s not necessarily appreciably better than some of the other places we have like a Terry black’s or something like that. That was the.
Nicole Campbell (31:23) Other one in mind if.
Christopher Meola (31:24) You get there and the line’s like four hours long. Then there, I would say Terry black’s is definitely a good we’ll Uber.
Nicole Campbell (31:32) Across the river to Terry black’s there you go. Yeah.
Josh Brunell (31:36) Yeah. And with the humidity, if the line’s outside, I don’t know if I could do that. Nicole.
Nicole Campbell (31:40) That’s fair. I was just trying to make our lives easy, but I’m not standing in line with you. Either. We’re good.
Josh Brunell (31:48) Oh, we.
Nicole Campbell (31:48) Have another barbecue option.
Samantha Lopez (31:50) That’s my favorite spot, and it’s like right down the street from Franklin’s oh, okay.
Christopher Meola (31:55) If you.
Samantha Lopez (31:56) Run out of barbecue or you don’t want to stand in line, I highly recommend double.
Nicole Campbell (32:00) Barbecue, josh, we’ll never make it to this next meeting with y’all, yeah, thank.
Josh Brunell (32:06) You for the recommendation. Thanks Samantha.
Christopher Meola (32:08) Absolutely. Awesome. Well, I’ll.
Josh Brunell (32:11) get this invite sent out. I’ll send a recap here. I have a couple other meetings but I’ll get it to you end of day and then with that kind of some of those call outs as far as the data we’re looking for. And then, yeah, we’ll reconvene next week, but thank you all for the time as always really appreciate it.
Eric Kahler (32:27) Thank you guys. Thanks.
Josh Brunell (32:28) Bye guys.