Transcript

Jason Zednick (00:00) hey, there. Hey, Jennifer.

Jennifer Tidwell (00:03) How are you?

Jason Zednick (00:04) I’m good. How are you?

Jennifer Tidwell (00:06) Fine. And dandy.

Jason Zednick (00:08) Good. I’m.

Jennifer Tidwell (00:09) in Michigan. I’m in Michigan today.

Jason Zednick (00:11) Oh, yeah, I,

Jennifer Tidwell (00:13) drove up yesterday.

Jason Zednick (00:16) What’s that got? Yeah.

Jennifer Tidwell (00:17) Well, it’s fine.

Jason Zednick (00:19) How long are you there? Huh? How long are you there?

Jennifer Tidwell (00:24) I don’t know… 10, 14 days, something like that. I try and stay a couple weeks. My dad’s, my dad’s health is not fabulous. He’s got dementia and he’s in a memory care facility. And, yeah, so I try to come up more often since my mom passed. So, you… know?

Jason Zednick (00:51) Yeah, spend some time?

Jennifer Tidwell (00:53) Yeah, yeah. I feel bad. I didn’t do it enough before my mom died, so, I don’t want to feel like that again when my dad dies, right?

Jason Zednick (01:00) Yeah, I know, I,

Jennifer Tidwell (01:02) I, you know, I should have come up here more. I should have brought the kids up here more, you know, all that I try to.

Jason Zednick (01:07) Come once a year, and I usually do, but it’s like just once a year, it’s not a lot of time. So, all that.

Jennifer Tidwell (01:15) All that bad guilt. I got now that she’s gone, you know? Yeah.

Jason Zednick (01:19) Yeah, but.

Jennifer Tidwell (01:21) She hasn’t been gone. She hasn’t been gone very long. Well, my suggestion to you is to not do that and spend more time because she’ll be sorry.

Jason Zednick (01:31) Yeah, I mean.

Jennifer Tidwell (01:32) Someday, right? I,

Jason Zednick (01:34) mean, yeah, solution is simple enough.

Jennifer Tidwell (01:37) Take it from someone who knows, yeah, my mom died unexpectedly in September of last year. So, you know, that was a, it was a whole bad scene. And then, you know, you feel bad, right? I mean, you feel bad anyway, but then I felt extra bad because I didn’t try hard enough, you know?

Jason Zednick (01:55) Yeah. 100 percent. Yeah, September, that’s not that long that’s it’s not that long ago, no.

Jennifer Tidwell (02:02) It’s not, it’s just been six months. Yeah, right? Is that right? Yeah, October, November, December, January, February, March, April seven. Yeah, seven… God, time goes by. Yeah. So, anyway.

Jason Zednick (02:19) You’re there now? Well?

Jennifer Tidwell (02:20) That was lovely. Yeah, I’m so glad we talked.

Jason Zednick (02:23) Yeah, yeah, great.

Jennifer Tidwell (02:25) Way to kick it off way to bring you down. Sorry, man.

Jason Zednick (02:28) I mean, you know, like, you know, my days is what it is anyway. So, I know, I’m kidding.

Jennifer Tidwell (02:35) I guess nobody else is joining. They obviously don’t care about.

Jason Zednick (02:38) Their, are they in the nope? Yeah, just us so far they.

Jennifer Tidwell (02:42) Don’t care about the, they don’t obviously, they don’t care about the deathmaster file. I’m kidding. We have another, we have a company call going on. So I’m guessing they’re all on the company call and not… coming to this one, which is fine. I don’t really have anything except for that. And… did you find anything else out about that?

Jason Zednick (03:04) Oh, yeah, no, not yet. I still think we’re on track to like just clear this up today.

Jennifer Tidwell (03:11) It’s so weird, like why would they think we all of a sudden don’t need that?

Jason Zednick (03:16) I’m not sure. I’m not exactly clear why that’s happening. I’m working on figuring that out.

Jennifer Tidwell (03:23) People are crazy.

Jason Zednick (03:24) After I figure out how to get it moving again, which again like should be shortly. And then fine, I want to talk about SME Delaware real quick. Okay. So, I… have, so.

Jennifer Tidwell (03:48) I saw, I got an email saying that you guys accepted the whatever npdb thing, yeah.

Jason Zednick (03:53) Which is great. What I need to do now is set it up in our system so that we can use it and be good and be fine. Yes. So I wanted to ask you about… there is a practice location?

Jennifer Tidwell (04:18) It’s in there. Yeah, the problem is the problem is it can’t click… on. The problem is it can’t be associated with CCS because it’s a separately owned business.

Jason Zednick (04:29) Yes, I’m going to move it.

Jennifer Tidwell (04:31) Okay. Yeah.

Jason Zednick (04:32) So, what I’m going to do is I’m going to create a, I’m going to create a group for SME Delaware. Yeah. Is this right? Is that the right one?

Jennifer Tidwell (04:41) I don’t know. Let me, yes. Yeah. But let me… I need to go to my spreadsheet and make sure we’ve got the right address and all of that stuff because.

Jason Zednick (04:51) What I’ll do is I’ll just create the new group, move that practice out of CCS, put it in the Delaware group, and then configure the mpdb on my end. And then that’s it. Okay. That’s all we need to do?

Jennifer Tidwell (05:03) Okay. Let me my spreadsheet’s pulling up?

Jason Zednick (05:06) Yeah, it looks like four legends circle.

Jennifer Tidwell (05:09) Okay. Nope, we need to change it.

Jennifer Tidwell (05:22) I go. Can you scroll back up to the, is there a tax id number in there?

Jason Zednick (05:28) One eight, one one?

Jennifer Tidwell (05:29) Eight, seven, one oh five seven.

Jason Zednick (05:31) Two oh eight mpi. Okay.

Jennifer Tidwell (05:33) That’s right? So, do you want to just change the address? Can you do it? Yeah.

Jason Zednick (05:40) Yeah. Is this like the right? Legal?

Jennifer Tidwell (05:42) Name SME, medical Delaware, pa. Yes, it is correct. Okay.

Jason Zednick (05:47) So, great. What’s the address? It?

Jennifer Tidwell (05:50) Is five three, five marriott drive? That’s it? Nashville, Tennessee?

Jason Zednick (05:59) Three?

Jennifer Tidwell (06:01) Seven, two, one, four, yeah, seven.

Jason Zednick (06:03) Two, one, four, okay.

Jennifer Tidwell (06:07) Take, I… mean, is that you, is that you guys, what is that? I?

Jason Zednick (06:15) Don’t know. I don’t know why I.

Jennifer Tidwell (06:16) Can’t take that out? I don’t know who these people are? RCM, cred, at Theoria, take all that out. I don’t even know who these people are. Well, that’s scary… oh, so scary. We’re.

Jason Zednick (06:33) not using that anyway. Okay. So, that is, the practice. So, let’s get a group profile… nope, I need the other one.

Jennifer Tidwell (06:47) SME, medical Delaware, pa. Yeah.

Jason Zednick (06:53) SME, medical Delaware, pa, thank you. SME, states Tennessee.

Jennifer Tidwell (07:04) What’s the matter? My sister’s got this cat. He’s 18… 18. All he does is like scream, he comes in here. He doesn’t even let me pet him, but he comes in here and just like screams at me. I.

Jason Zednick (07:18) Mean, that’s my cat is about 1,716 17. And as she’s gotten older, she just like looks me in the face and yells at me until I do.

Jennifer Tidwell (07:29) It’s crazy. I don’t know what his, okay. So, now, you need the tax id number. Yeah, ready eight three… hold it three, three, five, four, nine, seven, two, right?

Jason Zednick (07:52) All right. And then there’s no practice there. So I’m going to go on take.

Jason Zednick (08:05) I’m going to take this practice?

Jason Zednick (08:12) I’m going to add it to this one. I’m going to take it out of that… one.

Jennifer Tidwell (08:25) So, you can’t just set it up as one or the, it has to be a group with a practice.

Jason Zednick (08:30) Yeah. And the reason is that the npdb is actually attached to the group and you like associate the provider to the location and the locations associated to the group. So it’s just like a chain of, yeah, gotcha.

Jennifer Tidwell (08:49) So, as long as it’s the same, as long as it’s the same group in the same practice, it’ll run correctly. Yeah.

Jason Zednick (08:55) Exactly. So great. So now, what I can do is I can set up the npdb. I think you gave me the number already to this and then, for providers under that organization, you can just add the location just like you have been, but it’ll be this one instead. Okay? And I think that should be it. So we still have medical practice. We have Delaware and we just need, the last one.

Jennifer Tidwell (09:26) Yeah. And then there is, there will be the… California one which I haven’t gotten any data on. So I need to still get information on the California and make sure that because… I have to, I don’t think there’s even an npdb associated with it yet? And I’ve tried to reach out to some people about it and I’m not getting any information back. So I need to, are.

Jason Zednick (09:58) you going to have to like apply for one? Yes?

Jennifer Tidwell (10:00) Okay.

Jason Zednick (10:01) That probably will take a little bit of time.

Jennifer Tidwell (10:03) Because, the California entity is relatively new for us. So we never had ordered, we never had signed up for npdb before. And then this whole big, you know, obviously, this whole thing has changed quite a bit. Can you, can you go, so… is CCS medical practice, just CCS medical practice inside there?

Jason Zednick (10:33) Yeah, no.

Jennifer Tidwell (10:35) You need it needs to be, can you get rid of CCS? So it’s just, medical practice, just like you did with Delaware. So I don’t want people choosing CCS because it’s no, they should never choose that again. I just want the option gone. So we don’t do anything by mistake.

Jason Zednick (10:55) Yeah. So CCS is not just.

Jennifer Tidwell (11:00) Oh, it is just CCS.

Jason Zednick (11:02) It is now, I just did it. Oh,

Jennifer Tidwell (11:03) you.

Jason Zednick (11:04) took it.

Jennifer Tidwell (11:04) Out.

Jason Zednick (11:04) Yeah, I just did it.

Jennifer Tidwell (11:05) Somewhere else. You just already did that. Okay? No.

Jason Zednick (11:07) No. And then complexcare.

Jennifer Tidwell (11:10) That anovalon can go away. We don’t ever use that, ever, that anovalon one that you have there that can just come out altogether.

Jason Zednick (11:26) Can it go away? Is the question… I’ll see if I can delete it. I might be able to do it through the back end. Okay?

Jennifer Tidwell (11:38) I don’t know why they even put that in there because we’ve never used it. So that’s strange. So once everything… so once Delaware is in place, when… will npdb start running against that when we start selecting it?

Jason Zednick (12:05) When you start selecting it, yeah. So when you’re ready for the 300, we… can basically just start and we’ll just associate those providers to that address and that should be it. And,

Jennifer Tidwell (12:20) were you able to find out that technology, your people in technology or engineering can do that automatically without us having to do them one by one?

Jennifer Tidwell (12:34) I think you were going to check on that to make sure that you guys could do like a mass because we have to credential them all over again. Yeah.

Jason Zednick (12:44) I haven’t looked into that one yet.

Jennifer Tidwell (12:54) And then, I don’t I never heard, I don’t did I ever hear back from Stephanie?

Jason Zednick (13:01) About, I,

Jennifer Tidwell (13:03) don’t think I ever heard back from her about the other stuff, I think she.

Jason Zednick (13:07) If we,

Jennifer Tidwell (13:08) disconnect, nope, and I haven’t heard from her about the, why don’t I did she?

Jason Zednick (13:17) Email you Friday. I talked to her Friday.

Jennifer Tidwell (13:23) So, I… emailed back on April tenth… she sent me some questions, and then I responded and emailed her back, but I haven’t heard, oh, okay. I guess I haven’t missed anything. Yeah.

Jason Zednick (13:42) She’s out this week so that’s probably, oh.

Jennifer Tidwell (13:47) She’s out this week.

Jason Zednick (13:48) Yeah, yeah. So that’s why, but… I did, you know, obviously, I talked to her and she emailed you and, she said she was gonna look… closer at it, you know, part of the questions she sent, but she seemed to agree that we have room that 300 at least like that’s not gonna there’s.

Jennifer Tidwell (14:11) no concern there. It shouldn’t if we have, if we have eight, roughly 800 Kara’s got 121, approximately recreds plus this 300. So that’s 400 and something. Yeah. And we’re averaging about 42 new files a month. So that shouldn’t eat it up either. So, I’m hoping that, I mean, whatever it is, what it is, we gotta redo them so.

Jason Zednick (14:37) Yeah. At least.

Jennifer Tidwell (14:40) We need to get these California ones done as soon as possible. So, if you can find out… once the SME, Delaware npdb is turned on. If you can find out if somehow technology wise, we can just redo all them all at once. It’s I mean, if not, then we’ll just have to go in and request credentialing, right? Assign them to SME Delaware and request credentialing, and that would start the process over. Oh,

Jason Zednick (15:11) yeah, I, the requesting, well, let me think about that. I can definitely help with the requesting the credentialing part. I have no concerns about that. I’m just… the part I’m not sure about is adding the location to make sure we’re using the right image. Okay? You already sent me the list, I think, right?

Jennifer Tidwell (15:38) I think I sent you the roster didn’t I,

Jason Zednick (15:41) yeah, I think you did our.

Jennifer Tidwell (15:42) Internal roster, yeah.

Jason Zednick (15:44) I think.

Jennifer Tidwell (15:45) I did so.

Jason Zednick (15:46) When we’re ready, I could help package that and fit through… at least, I think I can, okay?

Jennifer Tidwell (15:59) Well, I mean, we’ve you know, if we can’t like if you can’t we can’t I mean,

Jason Zednick (16:07) yeah, I mean, it’s a lot when you go back. Yeah.

Jennifer Tidwell (16:10) It’d be nice if there was a button the.

Jason Zednick (16:11) Technology team.

Jennifer Tidwell (16:12) Could click.

Jason Zednick (16:13) To say, hey, I agree. And so, I want to at least try because, yeah, it’s worth trying.

Jennifer Tidwell (16:20) Right. Yeah, right.

Jennifer Tidwell (16:26) Okay. Alright. Yeah. So, please. Yeah. So, please see what you can do about those death masters because we’ve got 10 files waiting for stuff… and make sure it’s turned. Not only do we need those fixed, make sure it’s like is turned on and stays on because Kara’s recreds for this month, need all of those. Do you know what I mean? Like all her recreds, yes, we only got two weeks to get them done now. So, yeah, I don’t want to, I hate to get to the end of the month and be like, what up?

Jason Zednick (16:54) Yeah, no, no, 100 percent like, no, it’s, I was very clear that, okay, you’re expecting to see it on all files? So, yeah.

Jennifer Tidwell (17:02) I don’t know what happened? Yeah. Okay. Dude. Yeah, I don’t have it. I don’t have anything else. Let me know what? Let me just keep me updated on the npdb thing when we can start using it because I can have them start clicking that on today, you know, yeah, turn it on right away, yeah.

Jason Zednick (17:20) Start using it figure on my end, the sooner, the better, I’ll confirm it with you. Then I’ll look into, the roster, look at my options there. Okay? And then the last thing for today specifically, is game dev master going for you?

Jennifer Tidwell (17:35) Yes, please. All right. All righty. I appreciate you. Yeah.

Jason Zednick (17:41) You’re, very welcome. Thanks for hopping on when no one else is.

Jennifer Tidwell (17:45) Thanks for your time. Yeah.

Jason Zednick (17:47) Enjoy, enjoy Michigan. I,

Jennifer Tidwell (17:50) will the weather’s been the weather’s decent right now? I wouldn’t that’s why I can’t come in the winter.

Jason Zednick (17:56) I know it’s like you gotta pick it here.

Jennifer Tidwell (17:58) This is why I don’t live here anymore. Yeah.

Jason Zednick (18:00) Right. Winter is, oof, I can’t take.

Jennifer Tidwell (18:03) That cold weather. I hate it so bad. Yeah. All right, dude. Thanks. I appreciate it.

Jason Zednick (18:09) Yeah, thanks, Jennifer talk.

Jennifer Tidwell (18:10) To you later, all right?

Jason Zednick (18:11) Bye bye.