Transcript

Dawn Candia (00:00) hello? Good morning. How are you? All right, good morning, man. Yeah.

Jason Zednick (00:10) I mean, the, the… weather’s beautiful.

Dawn Candia (00:14) It is. So.

Jason Zednick (00:16) We got that going for us gonna be hot. Yeah, yeah. But these like early hours, I don’t know it’s hard like yesterday. I like, you know, took the dog down to the restroom. You know, I don’t know what time it was two o’clock or whatever. And I was like, I don’t want to go back to work. Like I just want to like go sit outside somewhere. All right?

Jason Zednick (00:57) Hey, Tanisha, good morning.

Jason Zednick (01:05) Let’s talk, Don, about Paul maransky? Okay.

Jason Zednick (01:19) Yeah. Let me… just.

Jason Zednick (01:38) Okay. So.

Jason Zednick (01:57) All right. So, Paul meransky’s,

Jason Zednick (02:05) medicare, New Jersey request. So, what you can see is like when you’re looking at the line?

Dawn Candia (02:14) There?

Jason Zednick (02:15) Is a, you know, I think there’s sort of like two things we can check to be like, okay, why hasn’t this moved one is the dependencies and it’s unblocked. So that’s not, it, right? Like that’s fine. But there is in outstanding tasks, there’s one admin task outstanding. And if… I spin this down, you can see here as… it loads, this task is still open. So, looking at this group demo update to add the location to the group enrollment.

Jason Zednick (03:03) One… oh, there’s two locations. I see… they put it on one single line. So, what I, when I was looking at this earlier on 20 west seven, sweet… two zero three, and then… four 30 lake avenue.

Jason Zednick (03:39) That’s it, that’s why we don’t have these locations, this location, and this location on the enrollment in medallion. But I was curious if they existed, in… the medicare data I’m putting together… and… four 30 lake avenue does, four 30, lake avenue, is on file. So that’s good. But I did not check 120. So let’s jump onto one… ah, 120 is not off what’s the seventh?

Jason Zednick (04:28) Eight, two zero three.

Jason Zednick (04:39) Yeah. So one of these locations actually is on file. The first one, but the other one not. So, what we need is as a demographic update to.

Dawn Candia (04:55) Add the 120 location. Yeah.

Jason Zednick (04:57) And I think what we can do is…

Jason Zednick (05:09) I will try to think like the best thing to do… the lake avenue location?

Jason Zednick (05:24) Let’s… here, here’s what I want to do. Give me a moment. I want to let’s just add it in the existing enrollment together. But… before I do that, I just want to pull, your medicare id report just so that like we’re all looking at the same thing.

Jason Zednick (06:18) Give me one second to log into my, okay?

Dawn Candia (06:21) My.

Jason Zednick (06:23) medicare.

Jason Zednick (07:09) and then your other question while this loads about, the tricare task, that is an admin task and you think it should be a provider task? Yeah, I think that’s probably true. I’m not sure why that would have been listed as an admin. I’m gonna, hey, it’s just a mistake. So I’ll flag that to the team, and if there is a reason I’ll let you know, and if not, then I’ll just, I’ll have them switch it.

Dawn Candia (07:42) Yeah, I don’t know. I know. Tanisha, did we, she and I talked about this a little bit before about some of the tasks that seem to be provider tasks that are tagged as admin tasks and, you know, yeah.

Tanisha Roebuck (07:57) And this one task, I went over that list of providers that have privilege and request and it’s one test that really confused me a little bit is Emily book, Walter… and the… rep just said this is my first time completing a pre application and wanted some and asked for some assistance on some questions that I wasn’t for sure how to answer. I’m also for sure, not sure how to answer because we don’t do that. We.

Jason Zednick (08:37) Didn’t do that.

Tanisha Roebuck (08:38) Well, let’s.

Jason Zednick (08:42) take a look at that one. Okay. Yeah. And I probably can’t answer, but I can at least understand and then put it in front of people and be like, hey, what’s up? Which I’m fine to do. Okay. So, I got your medicare id report up now… and I just want to make sure. I… mean, my taskbar OK?

Jason Zednick (09:23) All right. And so we said four 30 lake avenue, four 30 lake avenue. Yeah, that’s it. Okay. So, I’m just gonna find four 30. Yeah. So like four 30 lake avenue, colonia, active or effective August first 2012 y’all, see that too. Right? Okay. Great. So that to me, fine. So let’s go… and that’s just.

Jason Zednick (09:58) Actually, I don’t know.

Jason Zednick (10:03) Question for y’all on screen share. Can you see both sections here? Yes. Okay. Good, good.

Jason Zednick (10:14) All right. So, what I’m gonna do is I’m gonna go to group. Actually, now, I’m gonna do that. I’m gonna go to enrollments. Perfect.

Jason Zednick (10:35) All right. So, we have sort of two, it looks like this is the one I’m not gonna be able to do it because of demographic updates in progress.

Jason Zednick (10:52) Okay. I can’t do what I wanted to do… which was going to be to add the location or the one one that we know exists. Okay. So do me a favor.

Jason Zednick (11:14) John and go… ahead… when you have a moment and submit the.

Jason Zednick (11:28) Demographic update request for… both locations for… four 30 lake avenue and 120 west seven and ping me when you do. And I will sort… of communicate to them like, hey, four 30 is actually on file. Just record it. You don’t have to actually submit it. And then we’ll get 120 on file with medicare and, that will end block… Paul there.

Jason Zednick (12:14) Okay. Yeah. Let me take a look at Emily for you, Tanisha?

Jason Zednick (12:51) Was this?

Jason Zednick (13:20) All right. So, is this the task that? Yeah. Okay. So, sections that need reviews, start date?

Jason Zednick (13:36) Office of trans?

Tanisha Roebuck (13:40) I mean, I guess should it just be a provider test? Would they be the person that needs to answer?

Jason Zednick (13:52) I don’t understand this last part and.

Dawn Candia (13:56) Jason, I just went in to try to add those two locations and it says existing when I tried to do that, what do?

Jason Zednick (14:05) You mean it says existing? I tried.

Dawn Candia (14:10) To do a demographic update, right? For medicare to add those two locations… and it says existing when it says existing, does that mean it’s already been requested… because if I click on it, it’s going to remove it. I’m going to see, you know… oh, something is in my eye, sorry.

Jason Zednick (14:41) Sorry, Tanisha?

Dawn Candia (14:42) Oh,

Tanisha Roebuck (14:43) you’re fine.

Dawn Candia (14:49) I got to step away for a quick second. Something in my contact is jacked up. I got to pop it out. Oh, yeah. Yeah. Right there. Oh.

Jason Zednick (14:58) Oh, okay. Oh, I’m fine.

Jason Zednick (15:55) Go back to your thing real quick. Tanisha. Okay.

Jason Zednick (16:09) I think this is, yeah, I think this one actually, is an admin task in the sense that like what’s the start date is one of the questions?

Tanisha Roebuck (16:23) Yeah, but that, so don’t isn’t the start date in medallion? I mean, because I would just assume the start date would be whatever the start, you know, like all this information we typically wouldn’t know like we don’t do the applications. We never have.

Jason Zednick (16:43) Is it the opposite as you used to do it? Yeah.

Tanisha Roebuck (16:46) Or the provider? Yeah, it’s like they’ll… say they all need privileges. We’ll hook them up with whoever is at the hospital and they did everything themselves. I mean, yeah,

Jason Zednick (17:04) I could have them direct these to the providers.

Tanisha Roebuck (17:09) I mean, you can wait, you maybe wait to see what Dawn thinks when she goes back, yeah.

Jason Zednick (17:14) But my concern would be that because we’re medallion and we’re, not the hospital, you know?

Tanisha Roebuck (17:22) They’re.

Jason Zednick (17:24) going to turn around and be like, hey, Tanisha, what’s up with these questions? Whereas if it was a hospital, they would probably just like just answer it. Yeah, you know what I mean? And I mean, I’m happy… to do that, but, that is just like a concern that I would have.

Jason Zednick (17:50) I don’t know about you.

Jason Zednick (18:24) Yeah, I don’t know. Yeah, it’s just not.

Tanisha Roebuck (18:27) A big deal. I guess it’s not that big of a deal. I was trying to erase myself out of the equation.

Dawn Candia (18:32) No.

Jason Zednick (18:32) I appreciate… the effort. I would, that. I wish I was better at that myself.

Tanisha Roebuck (18:52) I’ll just forward it to the provider. I.

Jason Zednick (18:55) was just curious.

Jason Zednick (19:03) Yeah, if you are comfortable forwarding it to the provider, I’m.

Dawn Candia (19:10) back.

Jason Zednick (19:11) And then, hey, Tom, welcome back, depending on what they say answering here. That’s fine. If it gets more complicated for you, I can go to my team and sort… of, I’m not exactly sure what the question would be, but we can come back to it. Dawn back to Paul real quick. Yeah, no, you’re totally right. These are on file. So, 120 west, one, 20 west seventh, two three and four 30 lake avenue is down here. So you must have previously.

Jason Zednick (20:01) Submitted a demographic update request… and then the task just didn’t get closed which is great. I mean, that just makes it easy. So I’m just going to… on Paul again.

Dawn Candia (20:31) So a question. So it says, I don’t see a group demographic update for these locations. So that’s not quite right. Where did they look? Because you just, well?

Jason Zednick (20:39) This was back in January. Oh, so it was probably true in January but was updated after that, yeah.

Jason Zednick (21:05) So, I’m going to mark that done. They’ll look at that… forward and then that’ll just go that’ll be fine.

Jason Zednick (21:20) Which also means that my list is out of date now because those were added after I pulled my list. So I need to figure that out which is okay.

Jason Zednick (21:35) Yeah. So, Tanisha, yeah, if you could reach out to Emily ask if you can get the answers that’s great. If there’s more confusion after that, then just come back to me and we’ll talk about it. Yeah.

Tanisha Roebuck (21:56) Yeah. Don, he said that’s really kind of truly an admin test.

Dawn Candia (22:02) Oh, yeah. Yeah.

Jason Zednick (22:05) Bye.

Dawn Candia (22:10) You’re talking about the one with the appointment? Yeah.

Tanisha Roebuck (22:15) That’s an.

Dawn Candia (22:16) Admin test. It’s.

Jason Zednick (22:18) sort of a gray area, Don, they’re the kind of questions that we might… we could sort of go either way. And I’m just not sure what that team typically does with those kinds of things with those kinds of questions.

Dawn Candia (22:35) Yeah. So, I guess I get that. It’s an admin test, but I guess this, is this the one where they ask for help?

Tanisha Roebuck (22:44) For the first time, would they, yeah, the.

Dawn Candia (22:46) First time, that’s the part. I guess we’re… kind of wondering about, oh,

Tanisha Roebuck (22:54) concerning. Yeah.

Jason Zednick (22:55) Oh, no, I agree. Like this part. Yeah, like I… would assume they had asked their team internally.

Dawn Candia (23:07) And that’s what I was saying if they don’t know, they should either ask work with their team to, because I’m sure. Other people on the team may know how to do this. Yes, not the first time, yeah… totally.

Jason Zednick (23:21) Agree. Yeah, or?

Dawn Candia (23:23) Either reach out to the hospital. You know, I don’t know to the medical staff office if it’s an application that they’re not sure about how to fill out, yeah, because we didn’t used to do this, that’s what Tanisha was saying. So we don’t know.

Jason Zednick (23:43) Let me… talk to the manager… over there on the privileging?

Jason Zednick (23:58) Yeah. Let me just ask. Let me just sort of put.

Tanisha Roebuck (24:02) Those thoughts together for her, right? Thank you so much.

Jason Zednick (24:05) Yeah, yeah, of course. And then there were two… yeah.

Jason Zednick (24:21) I did not write down, so I apologize. Give me one second while I look them up.

Jason Zednick (24:43) More privileging requests.

Jason Zednick (25:00) I thought it was.

Jason Zednick (25:20) Oh, this might be for a different client. This is for a different client… but they said it was for you and it’s not all right. So, y’all, are doing everything great. And these other guys are not… okay. Yeah, that was all I had, but I thought there was more, but there’s not.

Jason Zednick (25:48) Anything else not?

Dawn Candia (25:51) For me? Nope? All right.

Jason Zednick (26:01) Thanks. Y’all, appreciate it. Okay?

Tanisha Roebuck (26:03) Have a good one all.

Dawn Candia (26:04) Right. Bye.

Jason Zednick (26:06) Yeah. All right. Bye.