Transcript
Kirsten Neville (00:00) hi, Mary. Good morning. I think you’re muted.
Kirsten Neville (00:08) There we go. How’s that? Hi, yes, I can hear you now. Good morning. How are you?
Mary Anastos (00:13) Thank.
Kirsten Neville (00:13) you so much for being here and making the time. I appreciate it of.
Mary Anastos (00:17) Course. I’m excited. Yes.
Kirsten Neville (00:19) Where are you calling from? Remind me?
Mary Anastos (00:21) Massachusetts? Oh,
Kirsten Neville (00:23) are you in the Boston area?
Mary Anastos (00:24) Cape cod? Oh, lovely. Beautiful. Where are you?
Kirsten Neville (00:29) Well, actually, right now, I’m in Austin, Texas. The whole, well, part of the medallion team is here. We’re all getting together in Austin. Oh,
Mary Anastos (00:39) fun. Yeah, my bonus daughter lives in Austin.
Kirsten Neville (00:42) Oh, how nice. Cool. Yeah, yeah, this is my first time here. Actually, it’s been kind of fun, but I asked about mass because I lived in the Boston area for a little,
Mary Anastos (00:51) while, oh, you did. I?
Kirsten Neville (00:52) Did, yes.
Mary Anastos (00:53) That’s great.
Kirsten Neville (00:54) Yeah, I miss it. It’s such a lovely.
Mary Anastos (00:56) It’s fun. Yes.
Kirsten Neville (00:58) It’s cold though. It’s not like it is here. Oh, I know. Yeah, well, thank you so much for being here. I guess I’d love to hear a little bit about what kind of brought you to medallion and kind of what you’re looking to accomplish. I,
Mary Anastos (01:13) own a small credentialing firm, consulting firm. We do anything from credentialing enrollment, practice, operations, revenue, cycle, management, whatever basically the client needs. I have a couple of bigger clients that.
Mary Anastos (01:40) It’s just getting starting to be a little too much to do it manually. So, I thought I should start looking around. I’ve spent, I feel like I’ve lived in demo world the last couple weeks, just trying to see what’s out there seeing, you know, it’s hard, you know, most of the big ones just have the enterprise versions. You know what I mean? And I’m not sure I’m big enough for something like that right now. Yeah.
Kirsten Neville (02:08) Well, that’s kind of the purpose of the call just to be candid with you is, you know, we’ll keep it like super brief. These calls are usually only about 10 minutes just to kind of ask how many providers you have, how many you might be planning on adding within the next year? Because we do generally work with those that have like at least 25 or.
Mary Anastos (02:32) More. Yes. Oh, no, I have, so on the credentialing side, I have almost 100. Oh, okay.
Kirsten Neville (02:41) And.
Mary Anastos (02:41) then on the enrollment side, I have like 250, okay?
Kirsten Neville (02:47) Great. That’s really helpful. Okay. So let me, well, I should say, are you go ahead. Are you planning on adding more this year? Well, we’re.
Mary Anastos (03:03) growing, right? We’re trying to grow, we’re in a growing phase of trying to get help, trying so that we… can get more clients, right? Like right now we’re maxed for who we have, and then we’re trying to bring on more help to get more clients.
Kirsten Neville (03:17) Exactly. Well, that makes total sense.
Kirsten Neville (03:19) And it sounds like the timing is right for you. So to that end, especially like considering all the growth, how soon would you be looking to implement some type of solution?
Mary Anastos (03:29) Soon.
Kirsten Neville (03:30) Okay, great. Love it. And ultimately you’d be the decision maker. It sounds like on something like this, we don’t need to bring in someone else for the next meeting, no.
Mary Anastos (03:41) And I.
Kirsten Neville (03:41) guess you mentioned enrollment credentialing. Is there anything else that, you know, super top of mind for you? That would be really important? So.
Mary Anastos (03:49) What’s most important is automation… I just don’t you know, the monthly monitoring, the being able to kind of click and keep going type of thing. Yeah, monthly monitoring was a big one. Any integrations with nppd or ama, and those types of things… that’s really kind of what I’m finding that some of the smaller ones were definitely missing.
Kirsten Neville (04:20) That makes sense. Well, okay, great. I think it makes sense to move the conversation forward just, you know, in the interest of keeping this one brief and setting up kind of like a more deeper dive to get a little more into the weeds about what, you know, you’re looking to do and how we might be a good fit. Okay? So, I’d love to set up a second conversation if that’s okay with you. Yeah, absolutely. Can you remind me your last name? I apologize.
Mary Anastos (04:50) Anastas?
Kirsten Neville (04:55) A N a S.
Mary Anastos (04:56) T o ST o?
Kirsten Neville (05:02) Let me… just see what we have available. Sorry, just bear with me here for one quick second because… normally, I would just set it up right away, but because we’re in Austin, I have to just make sure the scheduling… works for everyone.
Kirsten Neville (05:26) Apologies, I did hear though that the weather was looking a little bit nicer on the east coast. I actually live in New York and I heard that, oh, yeah, it was finally warming up a little bit.
Mary Anastos (05:35) Yesterday today, I mean, yesterday was beautiful. It was like an old fashioned spring… and I think today is supposed to be the same. I think it might get iffy over the weekend, but they’re saying, iffy is still to me in the fifties. I’m okay with that. I’m.
Kirsten Neville (05:51) okay.
Kirsten Neville (05:51) With that. I’ll take it. Okay, great. Well, glad to hear that. So, I… think I have your email address as Mary at anchor… CM, HM, anchor, HM, thank you.
Kirsten Neville (06:20) Okay. Why don’t you just let me know what works best for you? And next?
Mary Anastos (06:26) Week is kind of pretty open, which kind of scares me. Let me see.
Kirsten Neville (06:33) No, let’s consider it a good thing.
Kirsten Neville (06:44) Oh, ew. Sorry, no, please… Wednesdays?
Mary Anastos (06:50) Oh, gosh, see if I check the other calendar that’s when it realizes it’s not great. Next Thursday. The 20 third, is there anything?
Mary Anastos (07:05) Oh, Monday, the twentieth. I’m.
Kirsten Neville (07:08) sure, there is. I’m just my computer’s giving me a little. It’s just we’re being slow here over here, of course, it’s far enough out that it should be fine. Here I’m so, sorry, do.
Mary Anastos (07:26) You guys work on Monday? Is Monday? A holiday? It’s, well here in Boston, it’s the marathon. It’s, isn’t it president’s patriots day? Oh, we.
Kirsten Neville (07:40) I, we work. Yes. Okay. Answer your question. Yes.
Mary Anastos (07:44) Okay. So, I could do Monday or Thursday depending on timing?
Kirsten Neville (07:48) Okay. Let’s do… you said Thursday the 20 third? Yeah. Okay. Do you want to do Thursday… the morning?
Mary Anastos (08:01) And dinner?
Kirsten Neville (08:04) Would you prefer Thursday over Monday?
Mary Anastos (08:10) No, it doesn’t matter. Okay?
Kirsten Neville (08:12) Why don’t we do Monday at like… one o’clock one o’clock noon.
Mary Anastos (08:21) Sure. Let’s do noon. Okay? Perfect.
Kirsten Neville (08:26) I’m going to send you an email shortly to confirm that?
Mary Anastos (08:30) Okay, meeting.
Kirsten Neville (08:33) I just don’t want to keep you here while I slide through these options on my end, but I appreciate it, Mary. Yeah, just in the interest of keeping it short this morning. Sounds like you guys are really in need, and we could possibly be a good fit. So, I’m looking forward to diving a little bit deeper into the weeds. We won’t do a demo quite yet, but we’ll move the conversation along for sure.
Mary Anastos (08:55) Okay. That sounds great.
Kirsten Neville (08:56) Sounds great. Mary. Thank you so much.
Mary Anastos (08:58) Thanks. Have fun in, Austin. Have a good weekend. Thank you.
Kirsten Neville (09:00) Thanks. Enjoy the rest of your day. Bye. Thanks. Bye.
Mary Anastos (09:02) Bye.