Transcript
James Donachie (00:00) hello? Hey.
Ashley Moore (00:02) How is.
James Donachie (00:05) everyone?
Ashley Moore (00:08) Good.
James Donachie (00:11) Surviving, how are you? I’m getting through the week. I think it’s officially after 12 here. So I made it halfway… good. Are you guys? I just got off the phone with a client, but they’re well, they’re in the northeast but Ashley, are you guys, do you guys have hot weather down by you? They said it’s like 85 degrees in New York City right now.
Ashley Moore (00:42) Are you talking to me? Yeah. So, I’m actually, I’m outside of Atlanta and, yeah, it’s really warm here. It’s I think like 85 right now. It’s going to be 85 90 all week all weekend. It’s really nice. I,
Kim Jackson (00:57) am so jealous right now. Yeah, it’s beautiful. Literally. No idea. I.
Ashley Moore (01:02) Just, I had to go get Henry like at two. And so my son is in school right down the street, James. And so I go get him some days. And there was a neighborhood I passed and there’s people at the pool, and that girl’s laying out like it’s full time summer this week.
James Donachie (01:18) That’s crazy.
Kim Jackson (01:19) I’m jealous.
Ashley Moore (01:21) I’m so jealous. I was like, ugh, it’s summer here too. This week. It’s like 85 out right now.
James Donachie (01:29) Yeah, you’re I was just saying I got off the phone with a client and they’re in New York and they’re like, yeah, it’s like 85 degrees. We might get snow on Friday here.
Ashley Moore (01:42) Oh, no, that’s.
James Donachie (01:44) wrong.
Lindsay Prior (01:45) That’s wrong. But.
James Donachie (01:46) It’s currently 65 out. So, in order to do so, we gotta drop 30 degrees, so tomorrow could be wild it.
Kim Jackson (01:55) Can happen, James, it really?
James Donachie (01:57) Can, yeah, but we can’t.
Kim Jackson (01:59) buy, we have rain. We,
James Donachie (02:01) can’t buy rain here? We have no moisture.
Kim Jackson (02:04) We have flooding. You can have it honestly like the amount of flooding that we have right now in Michigan is scary.
James Donachie (02:11) Yeah, I saw traverse city looks like it’s getting terrible. Yep, that’s yeah, that’s crazy. We hit.
Kim Jackson (02:20) That’s so bad. We.
James Donachie (02:21) have like, they’re not serving water at restaurants here unless you like ask for it because of the drought warning because they don’t want people to like, wow, which, I’ve never experienced. So, we’re at like 19 percent of our like snowpack which is the only way that Colorado gets water for the state that’s.
Kim Jackson (02:46) crazy. We’re up currently. Like I think they said some places are up 19 inches that’s their water level, like our dams are not working. They’re about to overflow a lot of them.
James Donachie (02:57) Oh my gosh.
Kim Jackson (02:58) It’s scary. Thankfully, I live on a hill, so I’m good personally, but like some.
Ashley Moore (03:06) Places are not.
James Donachie (03:07) Oh, man. Well, Nick is going to join our call today. He’s running a few minutes late, classic case of Wednesday, just meeting overlap, but he’s going to hop on. I got the Connecticut and Ohio documents. They are all uploaded on our end. So I.
Ashley Moore (03:31) feel.
James Donachie (03:33) like how this usually goes is like either today or tomorrow. You guys are then training if you haven’t already, the Ohio and Connecticut specialists that.
Lindsay Prior (03:46) are going to be submitted. Well, we’re so excited because Kim and I were just talking, we were planning for the next wave and we had an awesome realization which is that everyone has been trained now. So everyone has at least one territory already in process. So, we are actually just have transitioned to doing check in meetings, just using the launch of a new territory as an opportunity to kind of like do a pulse check and see if those particular specialists need anything. But, yeah.
Kim Jackson (04:22) We.
Lindsay Prior (04:23) are officially halfway there in terms of the timeline and everyone has been introduced to the platform and is using it now.
James Donachie (04:34) That’s amazing. This is a big milestone. We have like two big milestones this week. Yes. I realized when I went back on my notes from yesterday, I was like whoa 2000 files is a big deal from the cred side too. We’re getting this is a big week for us of milestones. And then the one thing I have is I have located a worker comp specialist for us. Oh, that still?
Lindsay Prior (05:04) Needs training. I’m sorry, Ashley.
Ashley Moore (05:06) No, that’s okay. I wasn’t going to say anything. I was like, it’s just one person. Oh.
James Donachie (05:10) I’m so sorry, darn it.
Lindsay Prior (05:13) There’s no halfway there though.
Ashley Moore (05:16) It’s incredible. Yeah, it’s really good. Just one person.
Lindsay Prior (05:20) I’m so sorry.
James Donachie (05:22) I’m still counting it as complete, but I have a, so I have a worker comp expert… someone who has workers comp with their clients. They’re familiar with the ins and outs. And so I wanted to see next week. We’ll probably do the rollout for the three. I saw it’s all new england, right? Rhode Island, Massachusetts and New Hampshire. Well, next is.
Lindsay Prior (05:52) Virginia… next is Virginia. It’s a pretty big state we do Virginia on its own and then the Rhode Island, Massachusetts, New Hampshire is right behind it. That’s what we just sent the invites out for. So, Virginia goes live on five or the thirtieth, yeah.
James Donachie (06:09) Okay. So I wanted to get your guys’ thoughts to keep us on and we’re making good progress on these meetings, which is there a meeting that over the next couple ones that it makes sense for me to bring… them on to discuss it workers’ comp with us on a high level? I mean?
Lindsay Prior (06:34) My instinct is just to bring them on to this meeting especially because everyone is trained. We haven’t had anything. Dare I say this, but there’s no like major patterns that have been escalated that I would anticipate you know, that we don’t already know about that. We would need to like dedicate a whole meeting to or anything like that. So I don’t know what does everybody else think?
James Donachie (07:01) I agree.
Ashley Griffiths (07:02) Good use of.
James Donachie (07:04) Time next week. Yeah, as long.
Ashley Griffiths (07:06) As we’re all available Donna, I know you just joined on, but are you available for this call, same time next week too? We’re going to have a workers’ comp expert join us.
Donna Colavecchio (07:15) Let me check. I.
Kim Jackson (07:17) Will be on pto, but if you guys record it, I can always.
Donna Colavecchio (07:20) watch it.
James Donachie (07:22) You can do that.
Donna Colavecchio (07:24) Yes, I am available. I apologize for some reason. It didn’t alert me and I was just caught up in something.
Ashley Griffiths (07:30) Happens to me too with the medallion meetings.
James Donachie (07:33) That happens to me with every I’m like I got five minutes to answer something. And then I’m like man, I’m three minutes late. It took me eight minutes.
Lindsay Prior (07:43) Does it make, would it make sense? Would every, I don’t know what everybody’s well, wait. I’m sorry, I’m thinking out loud. Would it make sense for us to just flip next week and do the enrollment check in on Tuesday when we’re all in the office and do the standard kind of credit check in on Wednesday, just flip the topics.
Ashley Moore (08:06) Lindsay, I will not be available that Wednesday. There’s a QBR at the same time, and if you keep the work comp, I don’t think I’ll need to be on the work comp since the peds.
Ashley Griffiths (08:19) Okay. Thank you though, and.
James Donachie (08:22) If Wednesday works, but like a different time too.
Lindsay Prior (08:26) It’s just that Kim’s on pto. So it’s fine. Okay. We’re good. We’ll just leave as is.
James Donachie (08:32) Okay. All right. Well then I will, I’ll invite them to the meeting. I’m also curious to learn because I haven’t gone down that path. So I’m going to be learning with you guys, but we’ll be well supported on that. And then the other like just short like housekeeping thing I had was Ashley your email about the API. Everyone at medallion is super excited because API just unlocks more stuff for us to get over to you. I think honestly, I think long term too, it could help with like the reporting for your team because then you can actually get the data in like a bi tool like I think it’s a net really good thing.
James Donachie (09:15) So the team is traveling next week but the week of the 20 seventh. So I’m going to send out a follow up email, but I have, I was able to get make… sure that we got the right people on that so I can send over some time blocks and I wasn’t sure how many people we wanted to include on it. I’m.
Ashley Griffiths (09:40) assuming it might be a pretty technical conversation. So maybe just Ashir and I, and then we can go from there. I think he’s probably just going to have questions about the actual connection and like how it works. So I don’t want to take up this group’s, time. Awesome if it’s not necessary. So I think we start from there and then we can branch out.
James Donachie (10:00) And as we know, I have everything documented so we can always disperse notes, hand over the recording to the group. So, okay, I will work with you on that, but that was the other, I know that came through as well. And so, that was it outside of Donna?
James Donachie (10:20) I got the caqh, that question got pulled over. They said it should be pulling over now if for whatever reason it’s not, it’s just like any integration, it should work. Okay? If it, if it doesn’t with those like kind of questions, then we can just let the team know and they’ll go back in but moving forward, those should all pull over. They, they went in and checked, the caqh integration to make sure it’s captured.
Donna Colavecchio (10:49) So will they pull over for the current providers?
Ashley Griffiths (10:52) Too. They.
James Donachie (10:53) Should pull over. Yeah, they, so I sent over that example. And so that should be there if it didn’t pull over for whatever reason, I can have them like manually do like a refresh on the back end. Okay?
Donna Colavecchio (11:05) I’ll spot check it later and let you know, okay?
James Donachie (11:08) I was going to send you an update on it, but since we’re on the call and I got like just my general iv notes here, I figured just chat through that.
Donna Colavecchio (11:16) All right, great. Thank you.
James Donachie (11:19) Awesome. Well, I know Lindsey… last week, we had a conversation about the enrollments… and making sure like really looking at the contract. I sent over the question for the optum, which I figured that was the answer but I’m happy, I got confirmation. I also, it goes back to, I want our team if there’s anything they’re unclear about to and we kind of talked about this.
James Donachie (11:53) I want them to ask questions and make no assumption and that we can, I’m happy to double check as we’re like enrolling this so that we don’t have, any kind of issues. So that’s something that’s been relayed to the team… as well. Is that like if there’s anything that they’re unsure about, they should be bringing it to their leadership like their team lead and then that I will bring it over to you guys for just like, you know, double checking. But I want that to be the norm as opposed to just making any sort of assumed changes or if there’s anything that they’re not familiar, like if they are reading something, whatever it is, just surface it. Yeah.
Ashley Griffiths (12:37) That sounds great.
James Donachie (12:40) So, was there anything from this team? And then maybe go ahead. Oh, I was going to say, and then maybe we could talk a little bit about Virginia as I get ready to ask them the team questions and roll that out. If there’s anything that I should bring up on the forefront of that just to kind of continue to expedite the rollout before.
Kim Jackson (13:09) We go into Virginia. Just one thing. James. It looks like there were two tasks sent on 413 that are assigned to the providers as well.
James Donachie (13:22) Oh,
Ashley Griffiths (13:24) I know. Okay. But it does.
Lindsay Prior (13:27) I.
Kim Jackson (13:28) guess Ashley, one of them is Kim Griffith. So if you want to see if she actually got any alerts or anything?
Lindsay Prior (13:38) Yeah, that’s helpful.
Kim Jackson (13:40) Yeah. Can you kind of see exactly what’s going on?
Ashley Griffiths (13:43) I’ll ask her when she gets home.
Kim Jackson (13:45) Okay.
James Donachie (13:49) I can. Okay. It’s related to the provider. Gosh. Okay. This is so, all right. Well, I know when Nick gets on, he’s going to be just as disappointed as I am. I will address this. I.
Ashley Griffiths (14:12) Do wonder. It might be looking into. Was there another provider too, Kim, or was it just her?
Kim Jackson (14:17) There was another one?
Ashley Griffiths (14:18) Oh, okay. Because I was going to say she was like patient zero. So I was wondering if maybe there was like a weird setting or something that she had that was different from everyone else, because we used her as like a test on me.
Kim Jackson (14:30) Right. No, there’s another one as well.
James Donachie (14:33) It looks like we asked her for her CV slash resume. Yeah. And then for Dave review and verify your education. Okay? This is our intake team, which was the last culprits. And then we told them not to. Okay, I don’t have a, this is a mistake. I don’t have it. I will address it. Thank you.
Lindsay Prior (15:11) Did we get any feedback from Alex about the topic of those locations being added to the providers?
James Donachie (15:21) Yes. So, I had another conversation with Alex about it and explained and then also crafted that message Lindsay, which I sent to you about the profile editing and everything like that and… his kind of stance. I think something was like lost in translation. And then when I spelled that to him that was not correct at all. And so he had a meeting with the team where he shared our note about the provider profiles and he is working with the, with his manager on going through the, our back end log to find out who it was, and then they’re going to do some additional like follow up on like why that person thought, that where… they got the idea that was correct? And so they can figure… it out. So.
Lindsay Prior (16:32) Should we leave for those providers? Do we still need to leave them as is with the, or can we go ahead and fix them?
James Donachie (16:42) We, we can go ahead and fix them.
Lindsay Prior (16:45) Okay. I’m just going to have our, I’m just going to ask our team to do that. I know a couple of them are New Jersey.
James Donachie (16:54) Just so we can.
Lindsay Prior (16:55) Kind of move on with our lives here. But that’s good because I didn’t want to touch them if you needed that to be fixed. But here is, I guess the thing, this page looks a little bit different now. So I guess if I want to remove a provider from a location, I just do this little trash can remove this association.
James Donachie (17:19) Yes, from.
Lindsay Prior (17:21) The provider profile. Yep.
James Donachie (17:23) Yeah, that’s the one way you can do it. Are you sure you want to?
Lindsay Prior (17:27) Remove this association? Yes, I do. Let’s see what happens.
James Donachie (17:33) And then I also think you could do it. It wouldn’t… be relevant here, but I think you can also go, we can attack it by going to the location and there’ll be like the list of the provider, and then you can remove them. That way the great medallion. It’s so flexible. That is confusing.
Lindsay Prior (17:56) Okay. So is there anything we need to know? So right now, as far as like Alex is concerned and his perspective on the situation, like there wasn’t really like a reason that he could pinpoint for why that would have happened. I’m just wondering if you guys have like, you know, just for our like awareness, like does it sound like it was just a misstep or?
James Donachie (18:18) Yeah. It sounds like it was just a mess up on it with a specific specialist that he’s I have it out as like I’m… going to have my touch base with him to get more details. And then the other thing I’m also looking at with our technical team is that we can capture like there’s like versioning control on our backend, like it’s buried. But like if anything like this happens because it was more for my own education, like can we like, does the system have like the edits that were made? Like we log them? So like we can do it because I just wanted to know in the case of like whatever happens anything and like I just want to make sure that medallion has like the proper like audit trail for this. So I’m also just digging into it on that end so that it gets it’s completely squashed and we can move on. So, but the team, I know they had a meeting first thing on Monday morning about it. So I got… a message from Alex’s manager afterwards that it was addressed.
Lindsay Prior (19:41) Oh, great. Okay. Awesome. Okay. That was my top concern today. But just one other little milestone. We have 99 approved applications that medallion has submitted one away from 100. Yeah, we went from 97 to 99 since we’ve been on this meeting. So I keep refreshing to see if we can get it done while we’re here, but it hasn’t happened yet. Oh, yes. Oh, wait, it did it.
James Donachie (20:17) One.
Lindsay Prior (20:17) 100 completed. That’s. What approved is the completed ones, right? And I filtered by provider and I filtered by medallion as the request owner, 100 approvals from medallion.
James Donachie (20:31) Exciting. Yeah, this is, that’s awesome. And I think we’re gonna see. I mean, as I’m just going through like each one of the, I know well, we’ll see how Virginia goes. But we’re starting to see like ash, optum tricare… and I feel like the team is picking up that muscle memory on these two. So, I know like it’s like new state but the process should be the same. So, right? And Virginia, much like.
Lindsay Prior (21:01) that there’s just one new payer. So.
James Donachie (21:03) Okay, perfect. Yeah. Well, we have, should we give Nick our exciting milestones there’s?
Lindsay Prior (21:11) So many? Yeah.
Nic Schisler (21:12) Sorry, I’m late. I had a customer call that came on the calendar last minute and it went way over that’s okay, awesome. Well, we, are we talking about the 2000 threshold from yesterday or are we talking about new ones to celebrate?
James Donachie (21:29) We got new ones. We have a new.
Lindsay Prior (21:31) One.
James Donachie (21:31) Love it. Yeah, 100, 100 applications from medallion. We just live approved on this call. Wow… and we’re… counting it as all specialists from the Ivy side. There is one that Ashley moore called out that has not been, but are trained on medallion. So that was a major milestone. So everyone supporting the PE enrollments is now up to speed. And so, and I feel like we’re more than halfway done with our states too, right? We’re just about, yeah, we’re rolling. I.
Lindsay Prior (22:12) Don’t know about halfway. Yeah.
James Donachie (22:15) We’re just, we’re just about halfway. I’m trying, I’m doing like the,
Lindsay Prior (22:18) count, I think once we have Virginia, we’re like halfway through the dates, I think, right? Yeah, yeah. With the ramp up.
James Donachie (22:25) And then whatever.
Lindsay Prior (22:26) You want to call it?
James Donachie (22:28) And then next week, Nick, I’m going to have Lee, who I know you’ve worked with on my team, come and talk about workers’ comp because she’s… an expert and we’re going to get her thoughts to keep that going for the summer awesome.
Nic Schisler (22:50) Did you by any chance share about how some of the team is abroad by any chance? I?
James Donachie (22:58) Have not shared that update?
Nic Schisler (22:59) Okay. And I haven’t been, I haven’t mentioned this to, I think all of our customers but I think the ones where it would be most appreciated to understand just to continue to make sure that we’re very transparent as we move forward. I think we all know where the bumps have happened and where some of the bumps continue to happen. So, Ashley our chief operating officer, Nate who joined us a couple of weeks ago, head of implementation merit. They’re all in India. Right now. They’re in India, meeting with offshore resources, offshore leadership to… ensure that we are aligned as we move forward as an organization, how we need to be treating project plans etc. Do, I think again this is going to resolve everything in the next couple of days or next week, no, but I think it’s a very big step forward for us. And one of the big reasons why we needed somebody like Nate from an organization standpoint to step in to kind of start to take us in this direction just because of how we leverage those resources because of the impact they have on organizations like yours and others. So again, you know, it’s a step in the right direction. It’s not going to solve everything overnight. But I think James and I and the rest of the team here are excited about how we’re going to continue to invest in taking our resources onshore and taking them offshore so we can continue to align to help kind of mitigate some of these smaller things that just shouldn’t be happening on a frequent basis. And I don’t know if you shared this with your team, but, you know, James and I have an internal operational connect with PE leeds et cetera. And Derek Lowe. Our CEO joined that call last week. He heard firsthand about how we’re still tasking tasks to providers and not to you all. So I mean, it’s being heard all the way up to the top on our end. So my hope is that with some of the process that naic can put into place in the coming months, we start to see more of these things that shouldn’t be happening, not happening moving forward. But I just wanted to make sure we shared that with you. I thought it was really big that the team is over there. We’re doing a lot of trainings there in person. So I think a lot of us are excited to hear about what took place while they were there when we get some of that feedback and we get back and whatever we can share, we’ll certainly share whether it’s in an executive touch point first or here or wherever we come. Together again?
Ashley Griffiths (25:43) Well, first of all, I’m happy to volunteer next time for you.
Donna Colavecchio (25:47) Know a,
Ashley Griffiths (25:48) client to come along for the trip, sure. But we also had shared, on this call prior to you hopping on that. There are two more provider tasks that went through. Okay.
Nic Schisler (26:01) Did we already talk about that James?
James Donachie (26:04) Yes, it’s the intake team. So.
Nic Schisler (26:08) Okay. We’ll get with Courtney. Yeah, that’s.
James Donachie (26:11) what, I said, there’s.
Nic Schisler (26:14) no excuse. Do we know if Courtney is over there part of this trip by any chance? Sorry to have like side talk real quick, but I don’t know who she is.
James Donachie (26:21) That’s a good, I want to say there’s a good possibility, that she is, I know that it would make sense, that she’s over there. Okay.
Nic Schisler (26:35) Well, let’s just flag this to her. And like our customer channel after this, yeah, just for this, just so they know it’s continuing to happening. Thank you.
James Donachie (26:47) And so that was you’re caught up now and that, yeah, Ashley, I’m going to and team. I, I’m going to imagine that Nick and I are going to have more updates to share as you guys can tell our new coo, is making changes and they’re rapidly and I think we’re going to start, to see some of the, that ripple all the way down to the individual lines. Is, the sense I’m getting?
Ashley Griffiths (27:16) Yeah, that’s great. That’s encouraging… Donna. Do you have your, you have your hand up? I?
Donna Colavecchio (27:21) Do, so, I was just spot checking a few James. So for the disclosures that have the state specific, North Carolina, I do see that question but we have a new provider in here. Can I share my screen real quick? Just trying to understand it? Yes. So when I go to his disclosures, he doesn’t have the state specific one.
Nic Schisler (27:46) Okay. So.
Donna Colavecchio (27:48) I went to the data imports to review, okay? And it says that they’re unable to import disclosure questions from state specific, but the other ones that I spot checked all have North Carolina as well.
James Donachie (28:08) Okay. Sebastian… let me pull him so I can find out why. Okay? Because that’s… exactly what I think should be fixed. All right. So, this is for, I appreciate you.
Donna Colavecchio (28:28) You guys are the best. Yeah. So just to share, like when I spot checked another one?
Donna Colavecchio (28:39) Under hers, she has the universal and the north and then that new question is right here, the first one and,
James Donachie (28:47) it looks like… I wonder if this is like one.
Nic Schisler (28:54) What’s weird is because.
James Donachie (28:56) it looks like the last time this was up, his caqh was pulled in was November of last year.
James Donachie (29:09) So, I wonder if that’s where?
Donna Colavecchio (29:13) I.
James Donachie (29:13) wonder if the fix is as simple as just attesting it. Yeah, and then start a new import. Let me, I wonder if I’m able to start a new… wonder if that’s where we’re hung up. I can get clarification because I think that it’s like maybe that’s where it got frozen out. That is, I can work on that on, okay, all.
Ashley Moore (29:45) Right. Great. Thank you.
James Donachie (29:47) Let’s I have the ability to start… an import. So I’m going to try that and see if it pulls it over.
Ashley Moore (29:58) Okay, great.
James Donachie (30:00) On my end. And then… I guess while we’re on this call, I know it was from yesterday, but… Kim… you asked for the definitions of what closed archived. Did that? Does that make sense? Did those? Yes? Okay. And then Ashley, I got confirmation for the reporting. So those lines will be added. I’m going to have to, I’m going to have to get with Justin just to confirm on our custom reports because I feel like they’re pre configured that we’re like anything custom that those get captured, but it sounds like archived… is should really only be used if and then I’m going to get, the sheet will be done today, which I can give it’s on my list to get to share with you guys. But it sounds like archive is like hidden. So I think I feel like closed is probably where we’re going to want to be on those location updates.
Ashley Moore (31:09) Okay. And then Kim, do you feel good about the dell or the pa stuff like the reporting for the pa stuff… or do you want to talk about that? Are you?
Kim Jackson (31:20) Talking about like the duplicate providers, James, it seems like there’s some providers that are showing up duplicate times with the same information on the provider report.
James Donachie (31:36) Okay. But.
Ashley Moore (31:37) It’s just that one group and I think didn’t was it James that did the back end work?
Kim Jackson (31:43) Yeah, we did. There was at one point like everything got linked to the incorrect group. And then medallion went on the back end and fixed it by unassociating things. So we’re curious if that possibly is still an issue on the back end.
James Donachie (32:05) Okay. Do you want to send me the group? And then that way I can go, maybe I think just based off of what I’m learning about the back end of medallion, it might be it… might exist still but like not present on platform and then how the report is pulling is then querying that. And maybe it just maybe it wasn’t accounted for when the report was created but I can investigate… yeah.
Kim Jackson (32:43) I can send you the report. I believe I have it. And then I have the providers that are duplicate highlighted so that you can see those.
James Donachie (32:52) You guys are the best. You guys make it very easy to get this out, but that’s something… we can track down, too.
James Donachie (33:02) Okay. Anything else for right now with the team… Nick? Do you have any other milestones that you want to share? No, I thought you were muted. Sorry, no.
Nic Schisler (33:26) New milestones. I’ll share that one.
James Donachie (33:30) Yeah. All right. Well, I am happy to give everyone some time back and I will be following up with the API conversation, Ashley, I’ll send over those time blocks for the API conversation. And then, yeah, Nick, that was the other thing we talked about which I said, we were very excited. Yeah… we’re aiming to do that. A.
Nic Schisler (33:53) Couple of weeks. Once Sammy’s back, I know he’s traveling in India right now and he’s out next week, okay?
James Donachie (33:59) Exactly. So I’m going to send those over. I said that we’re excited to have those conversations and it should unlock a lot of data and also help with probably with the reporting to just get it over to them and then their systems too. Yeah. All right. I will let everyone go Donna you win best background for today. I’d be specific but I think it should be, I think that should be the next one.
Ashley Moore (34:28) Thank you. All right. Thank you, James. Thank you, Nick.
Kim Jackson (34:34) Bye everybody. Thank you. Bye everyone.