Transcript
Mikel Sprawling (00:00) hi, Mikel. Hi, how are you, Collette doing?
Collette Waddell (00:04) Well, thank you so much for the last minute, pushing this out just a little bit.
Mikel Sprawling (00:09) Yeah. No problem. I’m working anyway. Yeah.
Collette Waddell (00:16) You’re there? Like doing all your stuff. So, how are you doing? How was your trip to?
Mikel Sprawling (00:24) California? Oh, to California? Yeah. So I got sick on the plane there, but, oh, no, yeah. But other than that, and then that just kind of threw the whole entire day off, you know, but, oh, I’m so sorry. Yeah, it’s okay. But other than that, I mean, it was fine. It was good to be in office, so, but, but yeah, yeah, on the way there, it was a lot, it was.
Collette Waddell (00:50) Was traveling back easier? Yeah.
Mikel Sprawling (00:53) It was, thank goodness. I was thinking it would be weirder that way or, yeah, I mean, I just wouldn’t you know, I don’t know because I think for me, it’s only been, I’ve only been to California by driving. I’ve never flown to California. Yeah. So that’s my first time going. It’s weird. I’ve flown to Texas before, but I never had to fly to California. Yeah, I always drove and so, and because we like it was during summer, so, oh, you?
Collette Waddell (01:23) Made like, I was like driving sounds awful. Yeah.
Mikel Sprawling (01:26) Yeah.
Collette Waddell (01:27) Yeah, but you’re making like a trip out of it?
Mikel Sprawling (01:29) It was, yeah, and it’s I wouldn’t I definitely wouldn’t do it now. Yeah. But back then it was.
Collette Waddell (01:37) Back, yeah, when it’s like, sure, no problem. I’m gonna drive cross country.
Mikel Sprawling (01:42) Yeah, it was no problem then, but yeah, I don’t know it was, I think it was just, I was hot. I think the sweater I had on was just a bit much and I didn’t layer, I should have layered, and then it was smelly. It was crying kids. It was a lot, not.
Collette Waddell (02:02) Ideal. Oh,
Mikel Sprawling (02:03) yeah, it was definitely a lot. And when I think about it, I’m like, I thought that it wouldn’t be that bad because it was early. I had early flights, but it was, but on the way home, it wasn’t that it wasn’t bad at all. And I was so happy to, you know, be back home but, yeah, yeah, but overall, it was okay.
Collette Waddell (02:27) Good, good. Well, I’m so sorry, you got sick on the way out there. That’s the worst?
Mikel Sprawling (02:32) Yeah. So, yeah, it was just, I got there and I thought maybe by the time I got to the hotel, I was like, I might just be able to go in and shower and it was just, I was like, yeah, it’s not gonna work today. I gotta go to bed and, it affected my husband and my daughter went with me and it was, it affected all of us in a way because I tell you like we didn’t, we just, we ate and we all were asleep until probably like nine o’clock that night and then went right back to sleep.
Mikel Sprawling (03:07) Oh, wow. Yeah. So, it was a lot, but I think a lot had to deal with because we were up so early, but, yeah, oh, well, yeah. Let me see. Okay. Well, I guess the, first thing I’ll touch base on is the items that humana requested, have you heard back for those? Okay? So.
Collette Waddell (03:27) Yeah. So I actually wanted to kind of just work through some of these, okay.
Mikel Sprawling (03:33) And I’ve.
Collette Waddell (03:36) been collecting some information. Okay? Let me just do a quick screen share. Just, I was starting to kind of just plug in and I only did this just now, I was, as I was.
Mikel Sprawling (03:54) Drafting. Okay?
Collette Waddell (03:55) So, I just basically copied and pasted what you had sent over and just kind of threw it onto like this document that’s attached to our meeting. So, okay. The humana pre, delegation audit request. Okay? So, the first was the, the website?
Mikel Sprawling (04:12) Yeah. Yeah. So I,
Collette Waddell (04:16) will say that our, director and our product like from the tech team. First time we’ve ever seen this kind of, level of detail or like they were like, wow, that’s really nitpicky, because it’s coming from the CMS, like, and it’s just because it didn’t have the word data in front of the URL. So we’ve never actually seen that before. So, our, product team is going to be, putting in a request and let me just, see if I can pull up like a visual so,
Mikel Sprawling (04:55) that I can show you what I’m talking about. Hold on one second.
Collette Waddell (04:59) Because… the source URL is embedded in our platform, and that’s and, yeah.
Mikel Sprawling (05:12) It’ll be easier if I.
Collette Waddell (05:12) Can just,
Mikel Sprawling (05:13) screen share. Let me see if I can move over into here. So, if I just go into a.
Collette Waddell (05:22) Any provider’s.
Mikel Sprawling (05:23) profile… let’s just go into this person. Okay? So… when you select verification.
Collette Waddell (05:37) Edit. Okay. So, right now, this is like hard coded into, the platform. So, even if I attempted to manually upload like a, like, I am not able to change this here.
Mikel Sprawling (05:54) But,
Collette Waddell (05:55) we have a, so.
Collette Waddell (05:58) our product team asked, should we go ahead and update this, to actually be, because I think it’s they said technically, once they dug further, it’s like data, CMS gov like forward slash, and then like Json or some other like characters. So, they are going to be updating the platform actually, and it’s going to like be system wide for like all customers, but it’s so to update this, the URL, but it, it’s they can’t do it like,
Mikel Sprawling (06:31) Retroactive. Please. She can’t.
Collette Waddell (06:33) she can’t do it like right now, you know what I mean? Like, so, but she has an engineering ticket open for it to be updated. I don’t know how soon, but that was the first. We’ve never had a payer. And for all the customers, we supported her payer?
Mikel Sprawling (06:51) Like delegation, huh. This has come back.
Collette Waddell (06:55) As a concern.
Mikel Sprawling (06:59) Yes, and team didn’t have anything to say about that, but, yeah, humana, definitely pointed it out. This was.
Collette Waddell (07:05) A first for us internally. I guess. So they were like, wow.
Mikel Sprawling (07:10) Okay.
Collette Waddell (07:11) I mean, it’s from CMS. Com.
Mikel Sprawling (07:14) Yeah, yeah, no, I understand. Okay. So.
Collette Waddell (07:18) That is the only thing there. The only other thought that I was thinking is that I could go to the website to just manually, verify in PDF. But then I would have to just probably like add it to like the document tab or something only because I can’t edit this when I’m like going in to like add a verification here in this view.
Mikel Sprawling (07:41) Okay. It.
Collette Waddell (07:42) Won’t, I won’t, let me change that like box.
Mikel Sprawling (07:47) Understood.
Collette Waddell (07:49) Okay. I don’t know… like would just putting a PDF in the document. It’s not going to be like where it usually is. So that’s.
Mikel Sprawling (08:01) it didn’t say that I had to put it back because I’ve already, they have the packets already. So, I think just applying the verification page is okay because that’s not what they said. They said, they just needed the verification page for those providers and,
Collette Waddell (08:14) that’s the, so now here’s the thing and this is where I’m I pause just, these, will you, they won’t this is not how they look like for like with the integration. So it’ll be like me manually going to that medicare… opt out lookup and like pdfing that page.
Mikel Sprawling (08:39) But,
Collette Waddell (08:39) for all your other providers’ files, it’s never going to look like that in their files. You know what I mean?
Mikel Sprawling (08:47) Yeah. So, what my, my understanding is as of now, since that’s, the files that they picked for audit review, that they will accept, since this website, the source URL does not have that data set piece in front of or data in front of it, they want the individual verifications to confirm that it was verified there, moving forward. As long as that source URL is changed, we should be fine. I don’t think that there’ll be an.
Collette Waddell (09:16) issue moving forward. So I can’t pull what was originally queried. These would be like me going out and manually net new verifying, you know what I mean?
Mikel Sprawling (09:27) I do, I mean, I can explain that piece to them and say that, okay?
Collette Waddell (09:32) I just wanna like, I just, I don’t want there to be like an expectation that, that’s what it’s gonna look like, you know, moving because it’s gonna look like this. It’s gonna look like how it does on the packet. Now, once we get that URL address, like updated with the word data in front of the CMS,
Collette Waddell (09:53) I like… it just almost feels like it’s like the individual that’s, auditing, it’s like it’s almost like a preference. Like, is it actual in their documentation or in their policy that it must state that as the URL, you know?
Mikel Sprawling (10:11) What I mean? Oh, yeah, I understand. Yeah. So, for me, I wasn’t surprised that humana came back to say something I was sharing with Rj. I was telling him that in a former role.
Collette Waddell (10:26) I.
Mikel Sprawling (10:27) had them point out that I should pull a verification from a medicaid site that, to see if the provider has a, medicaid id, like to see where they stand with that state medicaid. No other payer asked me to do it. I had to implement that part of my process. It was humana’s request. And so, oh, so.
Collette Waddell (10:48) They’re like notorious for this kind of stuff.
Mikel Sprawling (10:51) Yeah. So I wasn’t surprised if that makes sense. Yeah, just, you know, just, I knew I was wasn’t sure what it would be, but I recall that stood out from any, no other. I don’t think I had any other implementation like something is, it wasn’t big, but it was big because I had to add, it wasn’t part of our packet before.
Collette Waddell (11:16) And I had to add, it like impacted your like then processes because of this like little.
Mikel Sprawling (11:24) I don’t know, yep, quirk.
Collette Waddell (11:25) Or very specific. What’s the word like nitpicky almost is kind.
Mikel Sprawling (11:30) of like, yeah, it was certainly their request and I mean, we did the enrollment at the time that in the medical staff office, we did the enrollment for, Florida medicaid. And so that’s why I wasn’t surprised. Yeah, it’s just, I remember that what you mean? We had to add that part of our packets, add a task in for the analysts to go in to verify. So they had to manually verify until we, you know, got it to where we could do a web call to pull it automatically in that database. But, but yeah, so, I wasn’t surprised at that, you know, just to say the least, yeah, I really was, I knew it was going to be something. I was hoping it wasn’t definitely wasn’t going to bring anything to anybody’s attention, right? But, but, yeah.
Collette Waddell (12:19) All right. Okay. Well, and so now that I’m thinking about it since they already have the file, like could I just run these and just attach them to an email and send that to you? Do?
Mikel Sprawling (12:28) I ask, yeah, that’ll work because that’s how I’m going to provide it to them. Yeah, because they have the files. Yeah, then that.
Collette Waddell (12:33) Way, like in the future, if anybody’s ever going into this, they’re going to be like, why does this look this different from like, you know… you have a need for it to be. But if they, if you’re just going to be like, I feel like it’d be a lot easier for me just to PDF. I’ll just query them, PDF them and just send them all in one email to you. Okay, maybe a lot faster if that works for what if you think that works? Yeah.
Mikel Sprawling (13:00) Because that’s all they ask for just to send them the verification. So, yeah, in that case, that’s and then all I’ll do.
Collette Waddell (13:06) Yeah.
Mikel Sprawling (13:07) And then I won’t I wasn’t really expecting if it wasn’t if it’s not part of the file that’s fine. They have the file. I have a folder that I’m putting their requests all in. So if anybody needs to come back and see what happened, they can say, oh, well, when they requested, this is what they sent that’s how I’ve saved it in the folder? Yeah.
Collette Waddell (13:26) Like the, what you’ve been sending to them for this delegation? Yeah. Yep.
Mikel Sprawling (13:33) All right.
Collette Waddell (13:33) No, that’s perfect. I’m glad we kind of just talked through that again. I don’t know exactly when this is going to be updated, but I did see as a result of the back and forth when I was like flagging this to the team, they were like, okay, let’s go ahead and just like get that updated. So like we don’t have to like encounter this.
Mikel Sprawling (13:54) Yeah, yeah.
Collette Waddell (13:55) I just don’t have a dta on that, but for the sake of the humana, we’ll all just, I’ll just manually send those to you in an email. So hopefully that can just, we can check that off the list.
Mikel Sprawling (14:09) Yeah. Okay. Thank you for that. I.
Collette Waddell (14:11) Will I will do that? So I will work on this list here. I’d already done the first one when I went in to try to see if I could attach it and change that URL. And then I was like, it didn’t even give me the option and that’s when I was like, okay, I’m just going to talk to Mikel about this and like, oh, and then we’ll just move.
Mikel Sprawling (14:26) Okay. Have a,
Collette Waddell (14:27) plan moving forward. So I’ll run these, send them to you in an email. Okay? The this?
Collette Waddell (14:40) All of these… appear to be in the disclosure question. So I took little snips and so this is where did that? Hold on what I had? Hang on? OK, what?
Collette Waddell (15:05) What file am I? Oh, okay. I had too many tabs open. I couldn’t find this one. Okay. So this is that blank file. And so, what I did in this document is, so they put here reasons for any inability to perform the essential functions of the position. So if I’m reading the question correctly?
Collette Waddell (15:31) Are you unable to perform the essential functions?
Mikel Sprawling (15:37) Right. Am I? Yeah, that threw me off because I went back to double check that they could see the disclosure questions. Yeah. And I wasn’t sure if they’re saying it needs to be, and I can certainly get clarification because I wasn’t sure if they’re saying it needs to specifically state that in the way that they sent it to me and those different like the, the different, I think I listed it out as like a BC because that’s just how they listed it out in their email. Yeah. And so that’s what?
Collette Waddell (16:08) Yeah, this just came over when I was copying and pasting, it came over as a bullet. But this was from the way you got it in your email. It was like a, was reasons for inability. Okay. And then as to perform, I… guess, is it because the word… but isn’t inability? The same as unable? Like it just, yeah… maybe if they’re looking for that word because I just perform essential functions. Okay? I don’t so.
Mikel Sprawling (16:40) Maybe, yeah, that, the way you have it point the way that you have it, the examples, I can certainly send it to them that way. Okay? But I, because I thought maybe I was like, I thought, I know, I saw this question.
Collette Waddell (16:52) I’m not the one. So I.
Mikel Sprawling (16:54) did go back to the app and I was like, wait, did I just not send it to them the right way? So I went to check and it was there. So then I thought.
Collette Waddell (17:01) You were kind of having the same thought as I was?
Mikel Sprawling (17:03) Yeah. And so I wasn’t sure if you had even been asked that before. So that’s why I was, I said, let me just send this to Collette.
Collette Waddell (17:10) To see. Okay. Yeah. And, I was quick to just kind of take your email and I added that into, internally to kind of flag it to, our director. And then I also tagged Mitch the account manager just to let him know, that you’re working through this. And this came back, and he very quickly was like, wait, can you confirm what Mikel was showing them? Because, is this? Yeah?
Mikel Sprawling (17:33) No, I certainly sent it to them, I did.
Collette Waddell (17:36) And so I.
Mikel Sprawling (17:37) made sure, and.
Collette Waddell (17:38) I was like, okay, we’re just going to look at this together because unless I’m going cross eyed too. Okay? So then I kind of did the same thing here. So lack of presence… illegal drug use. Okay? Are you currently engaged in illegal use of drugs? I mean, I read that as asking the same thing, but maybe I am missing something. Okay. Yeah.
Mikel Sprawling (18:05) I will, I don’t know, I can’t yeah, I’ll give you an answer there, call it, yeah, present.
Collette Waddell (18:12) Drug use, I feel like, is it’s it should be like the same as current drug use sure.
Mikel Sprawling (18:22) Again?
Collette Waddell (18:22) I don’t know. And then history of loss of license. And then, so I just did a little and again, I literally just kind of went through here and I just did a little screenshot just to kind of plug them in to where I thought, you know, it fit. So, has your license registration or certification to practice ever been voluntarily or involuntarily relinquished, denied, suspended restricted? I feel like it covers all the words. So, if this doesn’t meet what they’re looking for?
Mikel Sprawling (19:01) Okay. Yeah.
Collette Waddell (19:03) I think.
Mikel Sprawling (19:07) No, I understand. And.
Collette Waddell (19:09) Just be like, okay, we just need, are you looking for some, you know, maybe phrase it back? Is there, is there? Yeah… I don’t even know.
Mikel Sprawling (19:21) Yeah, no, I understand.
Collette Waddell (19:23) That is not reflected in the current wording but.
Mikel Sprawling (19:28) I feel like, okay, yeah.
Collette Waddell (19:31) And then history of felony convictions. I mean, this question… here is, have you ever been convicted? Pled guilty to or pled? No, no, low, content, dear. I think is how you say that word to any felony. I think that I feel like that should be the felony conviction because it has the word felony and convicted.
Mikel Sprawling (19:54) Okay.
Collette Waddell (19:56) So, and then history of loss or limitation of privileges. I’m not sure what display actions are or if they meant to put disciplinary actions.
Mikel Sprawling (20:11) Oh, yeah. I’ll have to, I can well, what I’ll do is I’ll map it out that same way for them because all I did was copy and paste, Colette.
Collette Waddell (20:20) Yeah, no, no, no. And I’m glad we’re looking through it together. Yeah, and just kind of talking it. Yeah.
Mikel Sprawling (20:28) I’ll certainly ask them, yeah.
Collette Waddell (20:31) Cause cause so I highlighted this was kind of as I was, I had the document. So this one here, have you, ever have you voluntarily or involuntarily surrendered limited or not reapplied for privileges? So, the word limited, I feel like is limitation of privileges. And then here is have your clinical privileges or medical staff membership at any hospital or healthcare institution, voluntarily involuntarily ever been denied suspended, revoked, restricted. You know, it kind of covers all the, so that would also be, I mean, losing privileges. This is more actually detailed than just losing privileges because why did you lose your privileges? Did you relinquish them? Did, you, were they revoked, were they denied? So… this in my opinion is actually more, it provides more clarity with like a question. You know what I mean? Just because losing privileges, you could have just like not renewed them. You know, it didn’t necessarily indicate an issue. It’s more of like a, you just relinquish them and you didn’t renew them. But anyways, so I feel like these two should, capture, and again, maybe go back and maybe point these out, ask if they were looking for something that isn’t, captured in these, and if they can provide more clarity into what, and if there is a, I… also like, I always me personally like if… they’re they were referencing, I think ncqa standards there. So if there’s something in the actual standard, but we’re ncqa, certified. So we have to make sure like our questions meet ncqa certification, right? So that’s why it kind of threw us a little bit, okay?
Mikel Sprawling (22:36) No, no, no problem. I will certainly point that out to them. And then.
Collette Waddell (22:40) Just whatever they say, and if we need to have people call just you and I to kind of have a recap, you know, we can, this one, I did not have a chance ahead of time to look at. So I thought maybe we could spend a minute to just… well, ongoing monitoring report. So let me just, yeah, because.
Mikel Sprawling (23:01) I was like, I don’t know. So I’m going to call it about this because I’m like, am I just looking in the wrong spot? Like, and that certainly could be it. I have it here. I have it pulled up but I don’t know if it’d be better for you to open it or for me to open it, you go ahead.
Collette Waddell (23:17) and share your screen, but I’m also going to just have, I’m, going to try to pull it up over here on the side too. So that way,
Mikel Sprawling (23:28) So, I was working through, so, for instance, and first, it’s like, well, I don’t have to worry about Nancy cherry. She’s not a practicing provider. She’s the committee, person, but, these here. So I was looking because I was trying to work through it. And when I got here, I scrolled down and I was like, hey, I don’t see the.
Collette Waddell (23:52) Hold on. I know what you mean. I can speak to this. Okay. So, how do I start this? So if you scroll to the very top? Okay. Actually, and just stay at the very top for one second. I just need to like double check something just before I start sure.
Mikel Sprawling (24:22) Okay.
Collette Waddell (24:34) This tab is… going to, at the top where you see excluding. So this is only going to well. Okay. How do I phrase this? The providers that are listed at the bottom of this tab where there’s like nothing that’s because none of these databases returned anything that had any similar match to it. Got it. So, that second tab that lists the report information that lists all of those databases, these providers are ran against all of these databases. Okay? On that streamline tab is where it’s going to show you all of the providers and it’s so all of the providers and if any of them had any possible matches, because maybe same name. But then, and so, the items up top where it says, I think this was the death master file for this group, it.
Mikel Sprawling (25:37) Was, yeah, I only had one different one that was the California medi, cal, but, yeah, all of them were, the dmf. Yeah, it’s the.
Collette Waddell (25:46) Dmf for Nancy cherry. And, and like when you start looking through those, like, it’s probably because there’s a 1,000,000 Nancy cherry. And because if you look at like the last four of the social or the date of birth or it’s like all of they’re all different. So, this, these columns here are only when there was a possible match, got it from any of the report, any of those databases on that second tab? Okay? So, yeah, and,
Mikel Sprawling (26:19) I understand. And.
Collette Waddell (26:20) This is how like because we use that streamline service… and this is how that their findings are like extracted when we go, like when our team goes in and just pulls like the sprinter health providers from streamline. This is how it’s exported exactly like this. So, we get these two tabs. So it’s how streamline like regurgitates or spits out the information. And again, it, the report information is all of the databases that this list of providers is queried against. If there’s nothing next to those names, that means there was no, no possible matches for anything. And then only the ones like up top that have all this information filled it’s because there was something that was found on that database that got it. This couldn’t this may or may not be the same Nancy cherry. You know what I mean? With like inputting, does that help it?
Mikel Sprawling (27:18) Does. Yeah. I just wanted to make sure I wasn’t missing anything. And I didn’t okay, because I was like, I don’t want to miss y’all.
Collette Waddell (27:25) Yeah. This report, it’s like not intuitive. It took me like I had to kind of like figure out how streamline like reflects. It took me a minute to like kind of understand like because I was, when I first saw these, I had to kind of teach myself from the streamline, I was trying to like look at their website, like, how do they report like a sample report to kind of like teach educate myself from streamline? Like how they got it? Yeah. So if so all of these, they won’t have anything because that’s saying that there was no possible matches. Oh, that’s great. Yeah. Exactly. You want it to look like you want it to kind of?
Mikel Sprawling (28:03) Yeah. So it’s just showing.
Collette Waddell (28:05) You like all the providers in the database that were queried against, got it. And then, you know, and it’s updated. So as every month, like as you add new providers to the platform, like when the team is going in and, you know, they’re like it’s like updating the streamline to like include the new providers you’ve added so that it’s always like rolling got it. I hope that helps. So, I hope you.
Mikel Sprawling (28:29) Can it does, yeah, explain?
Collette Waddell (28:31) That to them and just say, you know, you confirmed and it’s only going to show you anything when there is a possible match because then it’s going to spit out all those fields from that source where it’s kind of showing the possible match data so that you can kind of review and determine if it’s the same individual or not understood.
Mikel Sprawling (28:52) Okay. Shoot, I do have a, I have a five o’clock so I have a hard stop at five, but I wanted to check on dr. Yeah. Well, no, I, well, it’s okay. I had just one major thing to touch base with dr Ricky and he’s in the system as Richard and I can’t say dr Ricky’s last name that’s probably why we call him dr Ricky. So I wanted to make sure dr Richard mizzy, Zek is set up as a, cred member for MD, clean files because he is our ad hoc member and I’ll need to send him our medical director’s file to sign off on. And I’ll also give him, you know, some training on how to do it. But I told him I said, let me double check dr Ricky to make sure you’re good to go before we.
Collette Waddell (29:43) Send.
Mikel Sprawling (29:43) you files.
Collette Waddell (29:50) He… let’s look up his hold… on one second.
Collette Waddell (30:06) So, I need to, so under… the members tab, I need to change his role type as like right now, he’s just listed as a provider. So I need to change him to a it’ll say provider and admin got it. So that way when he logs in,
Collette Waddell (30:34) That’s one way to do it that’s like this kind of standard way to do it. I have another customer that wanted the provider’s personal profile to be completely separate from when they have to go in as a committee reviewer. So, in that instance, they gave me like a different email address to associate the cred role, and they have that provider logging in like they have two logins to medallion. I don’t know if you want to do that or if you just want it because like the role type right now, it says provider like under the members tab for him and it’ll say provider and admin. And then, I’ll go in behind the scenes to make sure he can review files in that credentialing?
Mikel Sprawling (31:14) Okay. No, that setting them up that way is fine, cause that’s the way dr B is set up.
Collette Waddell (31:19) So that’s right? Yeah.
Mikel Sprawling (31:20) So, that’s okay. And I can always help guide him for different tasks he may have to do for the committee versus cause he, he’s an ad hoc member, so he shouldn’t have to do a whole lot, you know, it’s just when dr B is unavailable. But I have no problem explaining that to him like how it’s going to look for him? Okay?
Collette Waddell (31:39) Okay, perfect. So, I will work on that update. And then I know you’re like two minutes late to your other meeting. So, am… I creating? So I’ll have to create like a new committee dropdown for him. Oh, okay. So it’ll say like sprinter health, physician clean, and then I can put like his last name in brackets. So, you know, to like it could.
Mikel Sprawling (32:05) be ad hoc. You could do ad hoc or like.
Collette Waddell (32:08) Yeah, sprinter health, ad hoc or sprinter health physician? Yeah, I.
Mikel Sprawling (32:13) think we have it as sprinter health, MD, or MD clean. Is that? So we have, yeah. So sprinter health physician clean. So if his can be sprinter health physician, ad hoc dash. Clean. Okay. I’ll do that. That would work for me. Okay?
Collette Waddell (32:30) All right. So, I’ll do this first and then I’ll go back and do the PDFS for those medicare opt outs and send those over. Got it. Okay. Thank you so much. Let me know as soon as you get any word from humana about what we can talk about?
Mikel Sprawling (32:45) I will, but, yeah. So they did get the app, but thank you Collin. I appreciate it. Yeah.
Collette Waddell (32:50) Of course. All right. Bye bye.