Transcript
Josh Hartle (00:00) how’s it going? Hey?
Erica Lloyd (00:01) How are you? Good? Did you have a good weekend? Yeah. How about yourself?
Josh Hartle (00:06) It was good. Yeah, it was good. Not too bad. Can’t complain? We?
Erica Lloyd (00:10) Were at the lacrosse field and we went to the zoo. We had a,
Josh Hartle (00:14) oh, yeah. It was fun.
Erica Lloyd (00:16) It was good. Busy weekends.
Josh Hartle (00:19) Yeah, no, I can imagine. I can imagine. Well, thanks for hopping on the call. Paul’s out today, but I want to give you some updates. So we’ve had a little bit of a change, not in a bad way but me… and Paul became aware on Thursday that carilion is actually looking for a software replacement.
Josh Hartle (00:42) Our, I can’t remember his title. He’s our chief medical officer, dr sapal, he actually issued a ticket to our it team. When was that about a month ago? And me and Paul weren’t aware of it? So they are looking to probably make a switch eventually. So basically… so hearing that information, we’re probably going to pump our brakes, but we’re going to try to figure out how to kind of get you guys into that mix. They’re looking to have. We have what’s called an enterprise project management team internally and they’re going to kind of be leading the discussions. And so probably in the next month or so, there’s going to be some handoff for me and Paul for them, but I think it’s exciting. So it appears, I think our Symplr contract expires or is up for renewal next September. So September, so that might delay our go live a little bit, but not crazy. I’m not too worried about that… but yeah, I just want to kind of give you a heads up that, that’s probably what’s happening. We’re probably going to be starting convos afresh but I think obviously, it’s been good with our conversations. You’ll have at least some information to be going into those meetings with rather than going completely blind. But yeah, what are your thoughts with that concerns?
Erica Lloyd (02:04) Yeah. Thanks for giving me a heads up here. I guess, is it going to be a… like a request for proposal?
Josh Hartle (02:14) Yeah, it’s probably going to be doing the demos that we did. And this is being led now from the C suite, there’s going to be a lot more departments involved, and it is actually probably going to be involved on the front end now, which should help with a lot of technical questions, limitations and whatnot.
Erica Lloyd (02:35) Yeah. Do you know when they are looking to, I guess have they identified vendors to participate?
Josh Hartle (02:48) I think they did. One verifiable was one that they were maybe going to look at full transparency. Me and Paul looked at it and we weren’t very impressed with it like it had some better than symplr, I’ll put it that way but it still didn’t meet all the marks that we were wanting it. And again, I’m not sure how far down the road they’ve gotten with that process, but they did want to look at multiple vendors. And so medallion may be on that list. It may not be me and Paul. We love your guys’ platform. So we’re going to try to fight to get it on that list. But yeah, I’m excited. I think it’s going to, it got rid of a lot of hurdles that me and Paul were getting ready to have to get over. And so now it’s just on the other side trying to coordinate and go in that direction.
Erica Lloyd (03:34) So, yeah. Do you know if it’s going to be because I know we were talking about your team, the payer enrollment team, and then the other team that does, I think the managed services or what it could?
Josh Hartle (03:46) Be medical staff services. So it should be enrollment credentialing. And I would like to say it’s going to include privileging. I think we’re what’s kind of coming out of this whole process is obviously the systems we have aren’t working for us and not getting this is where me and Paul are trying to forge the way forward is okay. We understand it’s how the process is done, but that we can’t force our current process into a digital solution because that may not be the best way it’s implemented. So we might need to rethink how we do things even though we’re getting the same outcome. It’s just being done, how it’s done is different. And so, I think that’s going to kind of come up with, privileging may not think they need to be involved because they like their process right now. But obviously, you and I know digitizing… it and automating it is the way of the future. And so I could see that conversation easily coming into it because yeah, one of the biggest pain points for carilion is our provider experience. And right now privileging credentialing, it’s very painful. So I think that will be enough to convince dr sapal to kind of bring them to the table even if they’re not wanting to voluntarily… does that make sense? Yeah.
Erica Lloyd (04:58) That it does. I’m guessing because provider experience is usually a main driver, like a lot of times, right? But there’s usually some kind of financial impact also like what would you say like at like Don’s level or yeah, like what’s like the big problem for that? Is it like.
Josh Hartle (05:18) Think Paul mentioned it a couple weeks ago. It’s the missed start dates is a big one. And I think this is the challenging with carilion. This is where I’m having to work too. And this is what we’re hoping whether we’re talking with you or other vendors… the analytics is huge and I think that’s we don’t know. I don’t think we fully know. I think it’s good numbers sound great. We can kind of somewhat quantify delayed cash flow. I think that’s the biggest thing I’ve been trying to do in my department. But other… than people being upset that people aren’t hitting their start dates or being able to start sooner, I think that’s kind of it’s hard to track right now.
Erica Lloyd (05:58) Gotcha. Okay. That makes sense.
Josh Hartle (06:01) I kind of created a, these are the three things that me and Paul kind of made like a little formula. I think the thing that we’re looking for is, and this will sell with leadership is we’re looking for the aaa automation analytics and AI, that will therefore lead to positive provider experience, revenue protection and expense reduction. I think those big things will definitely help. I think one thing I love about medallion too just… with other platforms we’ve worked at is just how you guys automate even the capture data with the caqh feature because so many other ones, it’s a lot of data entry on the front end for the provider. And that’s one thing I love about your guys’ setup. It’s either give me your caqh info or give me your resume and we kind of collect, you know… manually typing on there. So I think that would be a huge selling point.
Erica Lloyd (07:01) All right. That’s good to know. Thank you for that. Yeah, it sounds like there’s been obviously a lot of conversations there. Does this project have a name now?
Josh Hartle (07:12) I’m still figuring that out. So they’re trying to get so weird enough onboarding and enrollment were looped in on the project, which is funny too because credentialing was in credentialing reports to Paul olzak, and he wasn’t even aware of it either. So we’re kind of getting up to speed over the next week or so and then they’re trying to not step on toes and make sure dr sapal is okay with that, which I think he will be, it’s just going through the hoops of that approval. So, but yeah, we can get that information to you once we get it.
Erica Lloyd (07:46) Yeah, I was just wondering if that… I guess moving forward with this, how are you and Paul going to fit into like the decision and the evaluation process? So.
Josh Hartle (07:59) We’re probably just going to be listed as stakeholders on the charter. And so we’ll be the ones giving recommendations like, hey, I believe this will support our department. Xyz ultimately obviously probably dr sapal and then Don hollowell, our CFO making the final signing, you know, signing the service agreement and everything. But they heavily rely on their stakeholders’ feedback. They don’t especially with the Symplr piece. Like we all know, switching systems isn’t fun. So we don’t really want to do this again. So they’ll probably really want to make sure. Hey, does this work for everybody that has an investment in the system?
Erica Lloyd (08:37) Yeah, that makes sense. Is there an appetite to reallocate some of the staff?
Josh Hartle (08:48) Yes, I’d say honestly when we’re looking at the reallocation of staff, it’s largely going to affect credentialing… and enrollment and then it obviously will probably affect the msos.
Josh Hartle (08:58) But again, I think from carilion’s point of view, you know, as with any business, if we’re being honest, like I don’t think they want to say that that’s the purpose of doing this, but if it’s an indirect and I think that’s the messaging to have a lot is like the indirect piece of, you know, opex cost reduction for sure because even like providing enrollment, you know, we’ve been very transparent with you.
Josh Hartle (09:21) Our system is inefficient right now and we’re really solving it through throwing headcount at it. So, I think with us and even credentialing is all manual. There’s no automation staffing in credentialing right now. So they have even I told Paul I’m like you guys got the most benefit from it because it’s going to be automated and you’re not outsourcing. Like I’m the department that gets outsourcing. So I get a bigger ticket item on the budget. But yeah, I think that would be a good piece to put in there and something to be mindful of. We outsourced our RCM function once about a year and a half ago. So it was about 600 employees that got outsourced. And so it was a big move for carilion. I wasn’t here when that happened but just kind of understand that is a recent… let’s say wound for the organization in some way because not everybody was for it. So that’s just, I would just say that’s a delicate piece of the conversation to have because while it makes sense from a leadership perspective, depending on who’s in the combo, not everybody may feel that way even though that may make the most sense to do… so, just want to put that out there for you. Yeah.
Erica Lloyd (10:35) It’s sensitive. I think everyone we’re all going to be automated at some point, right?
Josh Hartle (10:39) Exactly, right. And I think the goal is we just need to get ahead of it and that’s kind of what we’re hoping to do with this.
Erica Lloyd (10:46) Yeah, I mean, it’s smart. I mean, we were saying there’s going to be automation in these manual tasks. At some point, it’s about who, when and what the strategy. Yeah.
Josh Hartle (10:59) Absolutely. Okay.
Erica Lloyd (11:02) Yeah. Thanks so much for giving me the heads up. I guess how… when do you know when they want to have a vendor identified by this?
Josh Hartle (11:17) My guess would probably be by the summer. So I did like even a rough proposal timeline… like if you were doing medallion or something.
Josh Hartle (11:26) I did like a breakdown for may to September. So I would say probably by mid summer, late summer, we’ll probably have to have something in play like where we’re going because then you have to do your planning… your data migration, your training pre, go live all that stuff, you know, that’s going to take as much data as we have.
Erica Lloyd (11:47) So, yeah, it’s going to be a big.
Josh Hartle (11:49) That’s at least my guess. Yeah, at least. And again, that’s where it’s kind of nice with me joining carilion. We have a lot of departments that handle that. So I won’t be leading that project as I was in my last organization. But yeah, I’d say that’s a fair timeline. Probably, it’s… like July or August like late summer.
Erica Lloyd (12:11) And I.
Josh Hartle (12:12) think a big part of that is now that we got the information that symplr doesn’t technically expire until next year… not that it’s putting it on ice, but it’s not like we’re on fire needing to get something implemented ASAP.
Erica Lloyd (12:27) I was having palpitations.
Josh Hartle (12:32) We’re.
Erica Lloyd (12:33) like we’re going to have to do this very slow because we’re… like we’re going to have to start with like one little team and we’ll just get, so much less value if you’re doing one team, right? Right? Because then you’re still having disparate systems.
Josh Hartle (12:49) Yep, exactly. Right. And that’s I think where me and Paul are trying to leverage that a little more where we’re trying to get more buy in across the system. But now that dr sapal is involved, it really cuts through a lot of bureaucracy and it’s like, okay, we are doing this now. So it’s exciting and I’ve been in business relationships too where it’s actually, it’s kind of like organic how it’s happening right now because I’ve been in some contracts where we had a five year agreement and we’re like two years in we’re like we got to get out of this and it’s like, yeah, three more years like, you know, it’s like there’s no, we don’t want to pay that out to get out of it. And so we’re stuck with it for three years. So at least we’re not at that place right now. At least we’re getting near the end of that contract. I don’t think we were all planning that just working out time wise, very well for everybody. So.
Erica Lloyd (13:43) Yeah. I wonder if it was a five year agreement with symplr?
Josh Hartle (13:47) I think it was, yeah, cause I want to say 20, well, might’ve been longer than that because we had Symplr and symplr part Symplr. So I think it was kind of a an acquired contract. Would be my guess again, I’m only near six months, but that’d be my guess.
Erica Lloyd (14:04) Okay. Yeah. I mean we typically do three year contracts because I mean you’re one, it’s like implementation is going to take a few months anyway. So as you’re getting ramped up and like we do five year agreements, it’s just… like financially, sometimes people want such a good break on it that we’re like it’s not even worth it. We’ll still hold that same pricing but we’ll I mean, we use it typically three to five years is our, is what we do? Okay. And then I guess executive… sponsors then it’s going to be dr sapal, you said, and Don will still be, will be now the executive sponsor of the project. Okay? Exactly. Yep. Okay.
Josh Hartle (14:47) And then I think just the thing for me and Paul, if you could just act dumb, I guess a lot of the questions I have, I think that will be good for the organization to kind of get a fresh look at everything even though you’ll have probably all the answers to everything we’ve given you. But I think it’ll be a good testing also what we’ve given you and making sure that it’s actually true. So, does.
Erica Lloyd (15:09) that make sense? Yeah, yeah, of course, we’ll be discreet. We’ll be discreet. Thanks for giving me that heads up. I think also, it’s like everyone has different viewpoints on what they’re solving for, which I’ve learned selling into these large health systems that everyone just has a different, you know, what some someone’s thinking about? Outback, someone’s thinking about provider experience, someone else is thinking about, you know, analytics. And like everyone just has like their own, what’s kind of most relevant in their world?
Josh Hartle (15:37) Yeah, right. Absolutely. Yeah, for sure. For sure. I.
Erica Lloyd (15:41) Guess, how do we then go about getting into this, getting enrolled into this? Yeah.
Josh Hartle (15:47) That’s that’s probably we’re going to be in a little waiting period right now because me and Paul aren’t even in it yet. And so we’ve talked to our it leaders and they’re like, well, yeah, provider enrollment needs to be in this like, they use the system. They’re like 50 percent of the usage of the system.
Josh Hartle (16:03) So… we’re hoping to get some updates in the next coming weeks. So, I’d say probably by late… may early June, we’ll probably be able to start at.
Erica Lloyd (16:15) The.
Josh Hartle (16:16) latest, that’d be probably at the latest. I’m hoping we can do it sooner than that, but.
Erica Lloyd (16:23) Yeah. I would think if they wanted to.
Josh Hartle (16:25) Make a decision again, I don’t have any because I haven’t been in it. I just, I have no insight of what’s going on right now with their process. Okay? So, I’d like again, I’d like to do it sooner, but I just, I’m not sure. I’m not sure.
Erica Lloyd (16:39) Okay. So you just got wind of this through dr sapal, which was just like, hey.
Josh Hartle (16:44) We’re no, I, Paul’s credentialing director, talked to him about it on Friday. Oh, are you aware of this? We’re like, no, like when did this happen? Like like a month ago? I’m like gosh.
Erica Lloyd (16:58) I think that’s what happens with these large health systems? The, yeah.
Josh Hartle (17:02) Yeah. Well, and again, like me and Paul, we were trying to be very delicate not to again conversation about outsourcing or whatnot like that can step on some people’s toes. So we were trying to do it the right way. Even my VP was recommending it and my VP’s not even aware of it. So that shows where there’s just some, you know, normal organizational disconnects, but I’m… supposed to give her a call today about that. So she hasn’t called me back yet. So Armita, so fun times just trying to roll with the punches. Yeah.
Erica Lloyd (17:35) Always always fun. Yeah. Okay. Well, we’ll see, hopefully, I guess, yeah. Is there, is there like a whole, it sounds like there’s probably a whole project team doing this.
Josh Hartle (17:49) Yeah, they have like a lead project manager. And yeah. Okay. So they’ll probably be the new point of contact once we transition stuff. We, me and Paul just have to figure out how to get our way in and make that handoff and connection. So, yeah.
Erica Lloyd (18:05) Yeah… I want to. Yeah, I guess like thinking about it, is medallion the choice that you would want to champion?
Josh Hartle (18:17) Yeah. No, I think me and Paul are comfortable with that. Like like we said, we looked at around three different vendors, but I think medallion checked a lot more of our boxes, than the others. So, yeah, we would like to champion medallion.
Erica Lloyd (18:33) Okay. I’m just trying to think of like, yeah, how we go about getting making sure we don’t, miss the boat here.
Josh Hartle (18:42) Yeah. No. I think the big thing is really us staying in communication… again. We’ll keep you posted for all that. And then if we’re there’s a gap in connection like, hey, we haven’t heard back. We’ve been reaching out. That might be something you then want to maybe reach out to me or Paul on the back end of, hey, you guys mind like pinging whoever it is and if there’s any status updates. So I think that’s kind of how I envision managing it. I don’t know if you guys have any concerns with that?
Erica Lloyd (19:15) No, I guess just understand. Like once we get through this once we start getting introduced to the formal process, just understanding criteria for it and kind.
Josh Hartle (19:25) Of, I think it’s going to follow similar to what we’ve been discussing. I think this from what it sounds like this new project plan. I met with one of their senior it people last week. When I found about this. They’re in the beginning stages of like what they want. Like again, we can say everything symplr’s not doing, but what do we need it to do? And so, I think that’s kind of where me and Paul are probably very well positioned to join that conversation because we’ve already kind of built that. And then they can make tweaks and whatnot. And then like, hey, we’ve been talking to this vendor. It’s been going great and really strive to keep those going forward because I think at a minimum, I don’t get why they wouldn’t want to do a demo and whatnot, and I think Paul even mentioned this. And so the it Guy, the fact that I’ve worked with you all in the past, I think that will speak, give a little more credibility just because it’s okay. Yeah, we can look at a slide deck. We can look at a sales pitch, but someone who’s actually used it can give a little more context for it.
Erica Lloyd (20:27) Yeah, it’s obviously very helpful… because I mean, yeah, there’s so many it’s as you were saying, you don’t want to egg on your face. It’s hard to get into some type of, is everything going to be perfect? No, of course, not, but.
Josh Hartle (20:41) If you.
Erica Lloyd (20:44) Can vouch that it meets the criteria.
Josh Hartle (20:47) Yeah, absolutely.
Erica Lloyd (20:49) I think also, I mean, obviously carilion… would be like a very important logo for us like it would be really exciting to partner. So there’s the eyes on it from my executives perspective.
Josh Hartle (21:04) Yeah. So, absolutely.
Erica Lloyd (21:07) I don’t know if there’s if they have conversations, I saw some people went to like the same university, so my CRO.
Josh Hartle (21:13) He.
Erica Lloyd (21:14) may be, I don’t know he may be in contact with someone there anyways.
Josh Hartle (21:19) We do.
Erica Lloyd (21:23) Apply some pressure to tell them to you.
Josh Hartle (21:26) Know. Yeah, yeah, no, that’s good. They’re.
Erica Lloyd (21:29) getting their teeth into things too and getting involved well.
Josh Hartle (21:32) And I, yeah, and I think something that would be helpful too getting… because, and I even had this when I went through my document the last time speaking to, I don’t remember the term you guys call them, but championing customers, I think is what you call them. Yeah, perfect. Because we talked to the, it was a behavioral clinic out of Tennessee. I think he’s actually on their website. So he was the one we talked to and I think that’s something that carilion will want to kind of explore more is like, hey, which of your current customers use it? You know, we want to hear the good, the bad, the ugly, like what’s coming down the pipeline. I think that would be helpful kind of queuing those up already with something that’s like a similar size and makeup of carilion. So, because we have seven hospitals around 300 clinics… now, I know when we talked, you guys identified, okay, there’s a location difference between what we gave you and what was online. And a key piece of that is there may be one location, but there may be like four clinics in that one location. And so they have their own unique mpi. They may all have the same tin, but there’s more configuration complexity on the back end. And that’s why we might get a higher location count than what’s on our website. So the patient doesn’t have any clue. But for us, it’s like we might be adding more of that on the back end. So again, finding maybe a similar system that’s used to that our provider size and facility size, would I think be very beneficial for… that? Yeah.
Erica Lloyd (23:01) Absolutely. I mean, I think we would expect once as we get further down the funnel, we would.
Josh Hartle (23:05) expect to do due diligence. Yeah, yeah, absolutely. But.
Erica Lloyd (23:09) I’m going to also make sure we’re circling the wagons and there’s visibility across and you know, absolutely.
Josh Hartle (23:15) That.
Erica Lloyd (23:15) you guys have not only do our, that there’s executive leadership and executive alignment on both sides?
Josh Hartle (23:23) That you’re yeah, right.
Erica Lloyd (23:25) Our executives and correct? So we’re matching, we’re peer matching.
Josh Hartle (23:29) Yes, exactly. Exactly. And I think that’s where, you know, even me and Paul becoming aware of this. We’re not worried about it. I don’t think this is derailing the conversations. I think it’s actually making it stronger… again because we were going to have to go through this whole executive proposal and then get all the stakeholders involved. And right now, it’s like, well, those stakeholders are ready to start going. It’s not, how do we get you all into that path? Because just from what I’m hearing, I don’t think they have a real solid plan right now of like who they’re looking at and who they’re interviewing. So the fact that me and Paul have kind of done that work already, we can kind of give it to them and then take it over and try to put a little more pressure to like go like, hey, we really do want a champion medallion. Again, we want you all to get up to speed with what you all have your opinions on. But this is why me and Paul, they’re great would be a great partner to keep exploring a future relationship with. So.
Erica Lloyd (24:25) Yeah, absolutely. That sounds great. And I mean, I think what’s good too is then we know like there’s budget there approved. There’s a path a financial pathway.
Josh Hartle (24:37) Exactly, right. Right. Yeah, but that’s great. Yeah. Again, I am excited. So hopefully, I don’t know if you feel different from that, but I think we still have a more pro than con with the new development.
Erica Lloyd (24:55) No agreed. Agreed. I think, yeah, I mean, we’ll roll with that. I think, yeah, I think from my lens, it’s just making sure we’re starting to get wider and know more of our folks because it’s such a big organization. We know these are such team sports. Yeah.
Josh Hartle (25:14) Yeah.
Erica Lloyd (25:15) There’s a lot of people that are going to have to say yes or no to get in. So, yeah.
Josh Hartle (25:21) No, for sure. But I think kind of what’s the saying you don’t want to change until the pain’s too great that you just you want to change. And I think that’s kind of where we’re at with symplr, it’s like a lot of people have just kind of pushed it down the road and they’ve done things manually or just worked with the bad data we’ve had and it’s gotten to the point where it’s like, well, we can’t do that anymore. So.
Erica Lloyd (25:46) Yeah, yeah. I mean, it’s obviously, but it’s obviously, it’s like an inflection point because they’re up for renewal. So it’s like, okay, now, they probably won’t let you renew for just one year.
Josh Hartle (25:58) Right, right.
Erica Lloyd (25:59) Exactly exactly spidey senses will be up that you’re looking for replacement if you do extension or one year renewal or something.
Josh Hartle (26:08) Like that. So.
Erica Lloyd (26:09) It probably has to be now or never. So, yeah, we’ll do whatever we can to champion the cause here. I guess we’ll pause on putting together the business case because it sounds like.
Josh Hartle (26:21) it’s going to.
Erica Lloyd (26:22) Be a different. It’s not going to be the sbar case. Yeah, something different that.
Josh Hartle (26:27) Right. The line?
Erica Lloyd (26:27) Project team, what would be helpful at this point to have from me in order to champion this? Or do you have everything you need? I think.
Josh Hartle (26:38) I have everything that I need. I think basically once we get the project manager point of contact, I’ll probably put you all together. Somehow. That way I can make sure and monitor it to happen and go that direction and go from there. I think that’s kind of we’re in a waiting period right now. And again, the only thing that me and Paul would ask is even if you guys have answers like whether it’s our provider counts, symplr expiring those candidates, I would just kind of ask those naively again just to, again, I don’t think we’ve shared anything that we shouldn’t have, but I just don’t want to set things up if they’re like, well, how did you know that? Like, you know, I just want to be protective of those conversations. So it’s a little more genuine when you’re talking with people who haven’t been in these conversations. So, does that make sense? Yeah.
Erica Lloyd (27:27) Yeah, absolutely. Certainly would be just great. Okay. Yeah. Well, let’s stay very close.
Josh Hartle (27:33) Yeah, absolutely. And.
Erica Lloyd (27:36) Yeah. Keep me posted on how things transpire.
Josh Hartle (27:40) Yeah, absolutely. Yeah, because we are excited. I think it’s going to it’s just, we’ve got to figure out where we’re landing right now and then how we’re taking off after that. So, yeah, that makes sense. I think it’s going to be good. I’m excited that it does appear there’s a strong appetite for change. So, change agent, yeah, the change agent. Yeah, exactly. So hopefully I’ll be liked, who knows, but I think it’s going to make bigger impacts just even for my little department with PE. So real excited about that.
Erica Lloyd (28:11) Hopefully it’ll get you out of the PE and maybe continue.
Josh Hartle (28:15) Maybe maybe I think that, yeah, it’s just the hard part with PE like we’re even my dashboards right now, it’s a huge pain point because PE’s been working on it for three years and, you know, you can only work with the data you got. And so there’s just a lot of bad data we’re having to do a lot of cleanup on and, but there’s no way to like stop it at the front end from being entered in. Bad. And so I think that’s kind of another reason why we’re like we need to get into a new system that actually just automates it and kind of locks stuff down a little better.
Erica Lloyd (28:48) So, yeah, that makes a lot of sense again.
Josh Hartle (28:51) Automation analytics and AI, those are, the three a’s triple a’s so I love.
Erica Lloyd (28:55) that.
Josh Hartle (28:57) Well,
Erica Lloyd (28:57) I appreciate, the partnership and thank you for giving this up and thanks for the collaboration. Yeah, absolutely. We can, hopefully, we can get it done for you.
Josh Hartle (29:07) Yeah, no, for sure. Again, I’m hopeful. So we’ll just have to wait till we get some updates and then we’ll keep you in the loop.
Erica Lloyd (29:12) Sounds good. All right. And I’ll keep you posted on may, maybe we push that back.
Josh Hartle (29:17) Yeah, yeah, I’ll push that back for now and then we’ll circle back once we get, some more people around the table.
Erica Lloyd (29:25) Okay. Sounds good. Yeah. All right. Well, I will talk to you soon. Thanks so much, all right.
Josh Hartle (29:30) Thanks, Erica. Take care. Bye bye.