Marion Eye Centers

Snapshot

Ophthalmology/optometry group (33 providers; Missouri + Illinois; in-person only); Medallion prospect in early BDR discovery — payer enrollment is primary pain.

Profile

• Eye care group (ODs + MDs) operating across Missouri and Illinois; in-person only, no telehealth.
• 33 providers currently; adding ~2 ODs + 2 MDs in 2026.
• Credentialing handled in-house by 2-person team using spreadsheets.
• Enrolled with all major payers; primary operational pain is third-party payer enrollment, not licensing/DEAs (those are handled in-house).

Key Contacts

Customer — Andrew Freeman, Assistant CEO (afreeman@marioneye.com); Scherrie Eastwood (seastwood@marioneye.com); Lori (Billing Manager, last name unknown). Medallion — Alex Lawrence, Business Development Representative (alex.lawrence@medallion.co).

Active Work

• BDR discovery call completed 2026-04-20; next step is demo + scoping call with solutions consultant. Calendar invite to be sent to Scherrie’s and/or Andrew’s email.

Open Issues & Requests

Operational pain

• Payer enrollment with third-party payers is the primary struggle — currently handled manually with two in-house staff. Licensing, DEAs, and controlled-substance renewals handled in-house without issues.

Decisions & Commitments

• 2026-04-20 — Alex Lawrence: moving Marion Eye to solutions consultant demo; need is primarily payer enrollment for ~4 new providers + maintenance on existing 33; annual spend model discussed.

Source History

• 2026-04-20 — BDR discovery call