PAVE portal: Cortica healthcare-group demographic update in progress. Deanna’s email is the portal login; portal is currently pending admin signature on a group demographic application (ATN pending).
A task in Medallion was confusingly worded — stated “a portal was created utilizing your email” which Deanna interpreted as a duplicate login being created. Actual meaning: PAVE had identified that email as the account’s existing login and was requesting sign-off.
Pain Points / Open Issues
Task wording around PAVE portal login was confusing; Medallion may refine the language.