Healthy Blue NC
Overview
North Carolina Medicaid managed-care plan.
Active Work / Processes
- Group + provider enrollments submitted by Theoria (Svetlana, directly) on 2026-04-16 after this payer was missed in Medallion’s bulk group-enrollment exercise.
Pain Points / Open Issues
- Missed in bulk enrollment — Medallion’s group-enrollment batch did not include Healthy Blue NC for Theoria; Svetlana had to submit herself.
- Portal UX friction — one group + 20 providers took 30 minutes to submit (one bundled facility was termed and had to be manually X’d off every provider).
Decisions & Commitments
- 2026-04-16 — Svetlana submitted Theoria group + provider enrollments directly. Source: Svetlana in 17 weekly sync.
Key Facts
- Type: NC Medicaid managed-care plan
- Submission channel: portal
- UX note: bundled-facility termination requires manual X-off per provider
Related Customers
- Theoria Medical — group + 20 providers submitted 2026-04-16
Source History
- 2026-04-15 — Complex weekly sync — flagged as missed in bulk enrollment
- 2026-04-17 — Theoria weekly sync — Svetlana confirmed 4/16 self-submission and 30-minute UX issue