Independence Blue Cross
Overview
BCBS affiliate in the Philadelphia / Pennsylvania region.
Pain Points / Open Issues (historical — remediated)
- Applications appeared submitted but were actually sitting in an automation work queue for over 30 days before being flagged.
- Fixed by Medallion end of January / early February 2026 with better tracking, clearer status definitions, and alerts when work exceeds SLA.
Related Customers
Source History
- 2026-04-16 — A